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Edgbaston Palace Hotel

198 - 200 Hagley Rd | Edgbaston, Birmingham B16 9PQ, England
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289 Reviews from our TripAdvisor Community

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Traveler rating
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    71
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • French first
  • Italian first
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  • All months
    (289)
  • Mar-May only
    (70)
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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Some friends had recently booked a wedding reception there and tbh, I was more than disappointed. 1. The main reception room staff started to clear tables at 11:20 while people were still sitting down. 2. Last orders at the bar was called just after 11:00 3.people were being ushered out at 11:30 4. Use of 1 hand towel in main... More 

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Northampton, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The location of the hotel was good but needs updating. I was woken every morning at 3pm or 4pm when people starting showering. Can hear the TV from next door. Over an hour now. No insulation Couldn't sleep until late due to people talking in the courtyard. The wifi was variable. The shower was also just about passable as it... More 

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Liege Province, Belgium
2 reviews
2 of 5 stars Reviewed 1 week ago

I had my wedding on the 11th of July 2015. Although the venue was nice, the customer service was very poor. Indeed, the hotel was not trying to accommodate the needs of our guest. For example, they started clearing the drinking glasses from the table 2 hours before the end of the party. To our horror, they served our wedding... More 

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Dartford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My girlfriend and I did not stay in this hotel but went in to enquire about a room. The receptionist was very rude. She was not welcoming, she spoke to us as if she was above us and we were inferior to her. Her answers to our questions were blunt which came across very rude as well, she also had... More 

Was this review helpful? Yes 1
Barnsley, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The room that I stayed in was very clean and comfortable. The en-suite shower was immaculately clean with plenty of clean towels. Breakfast was also very nice in a lovely traditional dining room. Although I did not need an evening meal these were available in the bar. Staff were pleasant and helpful. All in all a very nice hotel and... More 

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Derry, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

Booked this hotel in a hurry for family reasons. Afterwards reading reviews was horrified at negativity. However we had absolutely no problem with hotel or staff. In fact quite the contrary we found good value for money. Clean and comfortable accommodation in quiet surroundings at the rear of building and very secure parking. As we travel quiet a lot we... More 

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wales
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stayed in hotel for night when visiting cadburys world. Room was ok. Clean and tidy, not too big. Bathroom was nice not much power in shower. Had room service in the evening, staff very helpful, portions were huge! Food was average. Was a comfortable night would stay here again for a night.

Was this review helpful? Yes 1
Aberdeenshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 28, 2015

Heating was not working for first 2 days, we had no energy or time to complain straight away but even when we did tell reception on a third day it was sorted out only few hours later. During our stay housekeeper did not change our pretty obviously dirty cups so we just had to wash them ourselves. Had to keep... More 

Was this review helpful? Yes 3
Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

I stayed here on Sat 23rd of May for pride weekend. Upon arrival I was told I'd have to pay which I was confused with as the hotel had already earmarked money to come out of my account as it was pending. When I asked the gentleman why they had earmarked the money to come out I was told it's... More 

Was this review helpful? Yes 2
Coventry, United Kingdom
Level Contributor
241 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed May 21, 2015

We never stayed at this hotel, went for a meal as my friends husband had treated us to a meal and my friend chose this venue. After seeing other reviews I was a little dubious, however as we walked through to the bar everywhere was clean and tidy, yes there are scuffs on some of the chairs and sofas, but... More 

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Prices are for 1 room, 2 adults
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