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All 138 Birmingham hotels

Macdonald Burlington Hotel

4.0 of 5 Hotel   |   Burlington Arcade | 126 New Street, Birmingham B2 4JQ, England (Ladywood)
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Macdonald Burlington Hotel
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Ranked #32 of 138 Hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
colin a Hereford, United Kingdom
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1,256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hereford, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

A concern that our room radiator had not been switched on prior to our check in, and that the bathroom radiator would not work at all. There was no maintenance staff available at 5.00pm, even though we had reported it at 1.00pm when we arrived. The staff were very helpful and eventually moved us to another room warmer but still... More 

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Skegness
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The first thing that we were impressed with was the helpfulness of all the staff we dealt with, we initially booked online but then decided we would like to upgrade our room so we telephoned and spoke to Cheryl who on finding out it was a 60th Birthday treat for myself kindly offered us a complimentary upgrade to room 500.... More 

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Telford, Shropshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The Burlington on 24th and 25th January as part of a 2 day trip to do some walking, shopping and eat in some nice restaurants. We have stayed at the Burlington before and we love the grand feeling of the hotel as opposed to the more modern and boxy type hotels in Birmingham. The staircases are wide... More 

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Top Contributor
111 reviews 111 reviews
40 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I'm just coming to the end of a six week stay at the Burlington (I've had 10 weeks in total in the last 12 months). This hotel is superbly positioned right in the centre of Birmingham, opposite New Street station. As an old hotel it is full of character with some lovely original features. Sadly, the position and the age... More 

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Birmingham
1 review
3 of 5 stars Reviewed 3 days ago NEW

You get what you pay for in this hotel not much to do in the hotel but the food was very nice think I will just come for dinner next time spent the weekend away for my birthday with the Mrs !!!!!!!!!!

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Worcester, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The overall experience was top notch and was made by the excellent and friendly staff, all of whom were extremely helpful. The decor is olde but makes the hotel feel quite grand and the overall feel is cosy. It was ideally located for everything we needed, especially the station, the shopping and a short walk to the NIA itself.

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Leicester
1 review
4 of 5 stars Reviewed 4 days ago NEW

Close to the NIA (10-15 mins walk) and opposite New Street station. Closest car park is 5 minutes walk. Did not use the restaurant but breakfast was excellent. Staff helpful. Room overlooked air con units.

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear nickw690 Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it! Kindest regards James James Bee Hotel Manager More 

Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent would definitely return ! Welcoming central locations hotel. Great access to shops and NIA within walking distance. Staff definitely the strength of the hotel. Family joined for breakfast in morning and also felt very welcome .

Review collected in partnership with this hotel

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear christ0pher58 Thank you for taking the time to write your review. Your kind comments are really appreciated and I will be sure to pass them on to my team! Kindest regards James James Bee Hotel Manager More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed a stay in this hotel, I don't really understand the bad reviews. Nice room, yes we looked out on the central air con, pipe work etc.... But you are in a city centre. Great location... Beautiful breakfast and all staff were very friendly. I will certainly return.

Was this review helpful? Yes
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear karensX6150GP I am really pleased you enjoyed your stay with us and in particular your breakfast and the service from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back! Warmest regards James James Bee Hotel Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Great stay. We stayed here yesterday to go and watch Queen & Adam Lambert. The huge bed was the most comfortable hotel bed we've ever slept in. Breakfast was excellent and all staff very helpful. Would defiantly recommend.

Was this review helpful? Yes
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear TMWR Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it! Kindest regards James James Bee Hotel Manager More 

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Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade | 126 New Street, Birmingham B2 4JQ, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#8 Luxury Hotel in Birmingham
#13 Family Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham

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