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All 138 Birmingham hotels

Macdonald Burlington Hotel

4.0 of 5 Hotel   |   Burlington Arcade | 126 New Street, Birmingham B2 4JQ, England (Ladywood)
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Macdonald Burlington Hotel
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Ranked #31 of 138 Hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Gail D Market Rasen Lincolnshire
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1,280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Market Rasen Lincolnshire
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, good location,great rooms and lovely staff. A very enjoyable stay and I needed to do some work in the lobby which was no problem The breakfast was superb. All in all a brilliant stay and I do hope to stop there again when I Am working in Birmingham.

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Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed for 2 nights at this beautiful hotel and will definitely be returning. We had a problem on the first night due to street noise, we complained to Kelly Jenkinson on Reception who was so polite and professional and sorted us out with a new room. All the staff at this hotel are so friendly and nothing is... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The former Midland Hotel has plenty of history, and this beautiful Victorian building has been restored to a good standard even if it has signs of tiredness here and there. We stayed in one of the suites which are spacious and comfortable. I can't fault the reception staff who were helpful, however we felt the breakfast was overpriced at £17.50... More 

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Shropshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night when attending a concert. The hotel has some lovely character features although there is the odd mark here and there. Our room was big and the bed comfy with an excellent bathroom The real plus are the staff and Richard on the front desk was brilliant and a credit to this hotel Would definitely stay again... More 

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Ramsbottom, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in the Burlington on several occasions every room I have stayed in has been unique, they are all big, the beds are very comfortable though some of the furnishings are a little tired. This time I had a lovely large room on the 1st floor with the biggest bathroom I have ever seen in a hotel, enormous... More 

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Alistair S Thanks for your review. I am glad you enjoyed your stay overall and appreciate your constructive feedback. I will share your comments with the team as I know they will be motivated by it. I hope we will have the opportunity of welcoming you back to the hotel. Kind regards James James Bee Hotel Manager More 

gingermoney
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night when attending a course. Great location slap bang in the middle of the City. Room was nice, just a little small but the bed was comfy. Breakfast was good quality. Nothing more annoying than the key card not working, resulting in a trip back to reception, but these things happen! Would stay again if ever back... More 

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear gingermoney Thank you for your review following your stay - I am pleased that you enjoyed your stay with us. Your constructive feedback is appreciated and I will be sure to share it with the team as I know they will be motivated by it. Kindest regards James James Bee Hotel Manager More 

Stafford, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for a romantic night and had splashed out on an upgrade to an executive room as it was a special occasion. As we were a little early the room was not ready so we stayed downstairs in the reception area, wanted tea but receptionist kept disappearing so decided to wait until we went to the room. Really nice opulent... More 

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Lincoln, United Kingdom
Top Contributor
75 reviews 75 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for Valentines weekend. A lovely hotel once reached via major roadworks. There is not a car park so was told to park in a tiny, cramped NCP about 5 minutes walk away. Hard to find if you don't know Birmingham as the road works and their diversions are everywhere. The hotel do reduce the 24hour rate from £24... More 

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Christine L Thanks for your review. I am glad you enjoyed your stay overall and appreciate your detailed and constructive feedback. I will share your comments with the team as I know they will be motivated by it. I hope we will have the opportunity of welcoming you back to the hotel. Kind regards James James Bee Hotel Manager More 

chester
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I visit this charming hotel at least one a month for my meetings and also advise my contacts to stay here. They staff are very attentive and I always have a lovely chat with them whilst I wait for my guests. It is old world charm in a City that has stood still in a 70's manufacturing City - not... More 

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear tufla Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it! Kindest regards James James Bee Hotel Manager More 

Liverton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Overall a well established hotel, offering the best service. The location obviously bumps us the price of the hotels actual worth however I am more than happy to pay for the excellent service and the cleanliness. I would happily recommend this hotel to people looking for a active weekend of city exploration and ultimate relaxation. My only suggestion would be... More 

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James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Susan H Thank you for taking the time to write your review. Your kind comments are really appreciated and I will be sure to pass them on to my team! Kindest regards James James Bee Hotel Manager More 

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Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade | 126 New Street, Birmingham B2 4JQ, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#8 Luxury Hotel in Birmingham
#12 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#28 Business Hotel in Birmingham

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