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All 140 Birmingham hotels

Macdonald Burlington Hotel

4.0 of 5 Hotel   |   126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England (Ladywood)
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Ranked #38 of 140 hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
LBMounty Nottingham, United Kingdom
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914 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
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Nottingham, United Kingdom
Top Contributor
56 reviews 56 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed her after a with a Deal from Secret Escapes, and has a fantastic stay. i have walked past this hotel many times on trips to Birmingham but never really noticed it before due to its position in the Burlington Arcade, but I will definitely stay here next time I stay in Birmingham. the hotel is on New Street within... More

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Top Contributor
92 reviews 92 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed yesterday NEW

The position of the Burlington could not be better - directly opposite New Street station. This was a major factor in my third visit to this hotel. Stayed for 3 nights on business and like this hotel because it offers all the facilities of a modern 4 star hotel but with some character. The fascinating history has been well preserved... More

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Mansfield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Booked this hotel with laterooms.com for a night in Birmingham to see some bands at the O2. The entrance and reception is fancy with marble pillars and beautiful decor. The staff were fantastic and paid attention to detail such as pointing to our room number instead of saying it aloud. As two young girls traveling on their own i found... More

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Burton on Trent
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here a few times courtesy of my employer. The rooms were actually quite nice but were a little tired and could do with a lick of paint. The bathroom was always cleaned but the bedside tables and lamps had a thick layer of dust on them - not a major problem but I would expect more from a... More

Was this review helpful? Yes 1
Cardiff
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here while visiting our granddaughter who is in the Birmingham children's hospital. Lovely old hotel beautifully maintained. Reception staff were excellent, in particular Richard who managed to open my companion's case after the key was lost. He did this with humour and professionalism. Bedroom very good and the beds extremely comfortable. Bathroom was spotless. Slippers and bathrobes supplied. We... More

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MDburlington, Manager at Macdonald Burlington Hotel, responded to this review

Dear Rodmat Firstly I would like to pass on my very best wishes to your granddaughter. It is always such a pleasure to read reviews such as yours. I thank you sincerely for taking the time to do so especially when you have other things at the forefront of your mind. I will personally pass on my gratitude to Richard... More

lancashire
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow, talk about above and beyond the call of duty, we had Jason from the front desk actually get in our car and direct us to the car park, once parked he then walked us to the hotel because we couldn't find how to get there with all the road works. What amazing help from staff at this hotel. P.S... More

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Peterborough, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed one night at The Burlington Hotel New Street. IUpon araival I was greeted by Ryan on reception. He dealt with the check in process quickly and efficiently but with a warm friendliness. He up graded my room for me to Executive double. There was a query as I had booked half board but this was not showing on... More

Was this review helpful? Yes 1
MDburlington, Manager at Macdonald Burlington Hotel, responded to this review

Dear Juanirosa Thank you so much for your very kind comments, we are delighted that you have taken the time to give us your feedback. The Team at the Burlington is very proud to read such a nice review. I will personally pass on your comments to Chef regarding his food. In particular I am delighted Ryan, Petra and Richard... More

Huddersfield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a nice stay over the bank holiday weekend. Our visit to the Burlington started with a lovely greeting, we were promptly served and shown to our room (206) The room was surprisingly spacious for a twin. The usual goodies awaited us, ample tea, coffee, bottled watered etc. we decided to order room service late one night and waited... More

Was this review helpful? Yes 1
MDburlington, Manager at Macdonald Burlington Hotel, responded to this review

Dear Dickielarue Thank you so much for your feedback, whilst I am delighted with your very favourable comments I am however very disappointed we did not have ham available for you. This is a very unusual occurrence and I have spoken directly to our Chef and Food & Beverage Manager to ensure this will not be repeated again in the... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Macdonald Burlington is a lovely hotel in a great location, central and a very short walk to the railway station. Our room was spacious, quiet and elegantly decorated with all the facilities you would need but was on the high street, it was a bit noisy. Our bed was very comfy and the bathroom room was great. Staff were extremely... More

Was this review helpful? Yes 2
MDburlington, Manager at Macdonald Burlington Hotel, responded to this review

Dear Laura G We fully appreciate your feedback and I am delighted to read such favourable comments. Our Award winning Breakfasts at Macdonald Hotels certainly provides an excellent start to the day. The Team at the Burlington is very proud to read such a nice review. We all look forward to welcoming you back to the Macdonald Burlington Hotel again... More

Huddersfield
Contributor
15 reviews 15 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked a cheap, last minute, single room here for business. I was pleasantly surprised by the elegance of the place. I was even more surprised when the receptionist, Richard, boosted me to a luxury double room for free and gave me a deal on my breakfast too. He was very pleasant and helpful. The room was lovely. Being situated... More

Was this review helpful? Yes 2
MDburlington, Manager at Macdonald Burlington Hotel, responded to this review

Dear PoolieHuddersfield Thank you so much for taking the time to leave us your feedback. I am delighted to read such favourable comments especially in relation to our Award winning Breakfast. We only source the finest quality of ingredients, our dedicated Chefs ensure all of our ingredients are freshly prepared daily, which makes us different from most other Hotels. We... More

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Additional Information about Macdonald Burlington Hotel

Address: 126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Burlington Hotel 4*
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#10 Luxury Hotel in Birmingham #27 Romantic Hotel in Birmingham #31 Family Hotel in Birmingham #32 Business Hotel in Birmingham
Hotel Class
Number of rooms
114

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