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All 138 Birmingham hotels

Macdonald Burlington Hotel

4.0 of 5 Hotel   |   126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England (Ladywood)
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Macdonald Burlington Hotel
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  • Overview
  • Reviews (895)
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895 people have reviewed this hotel

Traveler rating
    358
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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Bristol UK
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were due to stay on Sat 12th July but called reception on 11th July to cancel our booking and spoke to Richard. We explained we were due to spend Saturday 12th wine tasting at a local restaurant for my husbands 40th Birthday but the restaurant had called and let us down last minute and cancelled our booking. Richard spoke... More

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Wales
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for our anniversary and it was a really beautiful hotel. Our room in the executive suite was huge & really clean. breakfast was perfect so much choice & wonderful full english! The only problem was our room was on the high street, it was so noisy! We were woken by a busker at 8am!

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear Ajptm08 Congratulations for your wedding anniversary! I am delighted to learn you liked our hotel, enjoyed your room and our award winning Macdonald Signature Breakfast. I thank you so much for taking the time to share your experience; however, I am sorry to learn of the noise disturbance you experienced. Next time you wish to book, please contact me... More

Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

It was our first time staying in Birmingham, my partner reserved a room on line and when we got to the hotel we was told they upgraded our room from a basic room to a executive suite and before we checked in, I wanted to see the room before as I didn't want to feel claustrophobic as I don't feel... More

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear bobbinz16 Thank you for posting such a lovely review! I am delighted my team were able to make a contribution to your perfect stay and I will be certain to pass on your kind comments to them. We look forward to welcoming you and hopefully your friends and family back again soon! Warmest regards Derek McDonagh Managing Director More

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The rooms could be cleaner and maybe updated a bit, it's not something a cleaning maid can fix. The staff totally makes up for that though, I felt extremely welcome throughout my stay. It was also a nice place to have tea and dinner. Would have been 5/5 if it had been cleaner.

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear Thomas F I am very pleased my team made you feel welcome throughout your stay. Thank you so much for your kind comments about them, which I will be certain to personally pass on to them. We look forward to welcoming you back again soon! Kindest regards Derek McDonagh Managing Director More

Chesham, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed for two nights and had an amazing stay. Location was amazing - right in the centre. Near to shops, restaurants and the train station. Fantastic! Staff were extremely helpful and nothing was too much trouble...very friendly. Our room was a classic double room - it was very spacious with a separate dressing room! Bed was very firm, but asked... More

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear jj3365 Thank you so much for your lovely comments! I am very proud of my team and how they all consistently work together to deliver exceptional customer service. I will be sure to personally pass on your feedback to them, especially to Ryan and Olga, as I know they will be encouraged by it. We believe our location could... More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We only stayed for the one night, wish we could have stayed longer. The hotel is very comfortable and the staff are extremely professional and very helpful. The location is very good, central and a very short walk to the railway station.

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear Jannie7r I am delighted you enjoyed your stay and thank you so much for your kind comments about my team! We look forward to welcoming you back again soon and hopefully for more than one night next time! Warmest regards Derek McDonagh Managing Director More

1 review
5 of 5 stars Reviewed 1 week ago

I booked this hotel online and requested one of the feature rooms making a specific request for a room with a roll top bath. On check in I was greeted by the very polite and helpful assistant manager who had taken care of my room booking for me, providing me with everything I had asked for. The room was amazing,... More

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear Tessyb C I am delighted our Assistant Manager took care of your booking and ensured you enjoyed the luxurious comforts of one of our feature rooms! Your kind comments will mean a lot to him and the rest of my team; thank you! We look forward to seeing you again very soon! Kindest regards Derek McDonagh Managing Director More

Liverpool, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a deal to stay here, what a bargain rooms are big huge bed with brekkies thrown in. Staff at breakfast were very helpful and efficient. Hotel is right next to New St station and most parts for visitors are within walking distance, do go and see canal basins they are great and the new library is a revelation -... More

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Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear david r I am really pleased you received excellent service from my team and enjoyed your stay with us. Thank you for taking the time to post your review! We look forward to seeing you again very soon! Kindest regards Derek McDonagh Managing Director More

Kingston upon Thames, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

I’m up this way from time to time for business and if I can, I always try and stay here. I like the charm and features of an older establishment such as this, and it is certainly convenient to the central business district and main attractions. Thanks to the lovely Veronica, I got moved from my initial Exec single room... More

Was this review helpful? Yes 1
Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear always-the tourist Thank you so much for your loyalty and for posting such kind comments about our hotel. I am also delighted to note my team were able to make your stay even more comfortable by allocating you a room more suitable to your needs. We look forward to welcoming you back again soon! Warmest regards Derek McDonagh Managing... More

Stroud England
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night with friends on a Secret Escapes deal bed and breakfast for £69. The hotel is very plush with marble pillars and staircase. Spotlessly clean and a superb executive room. Splended breakfast and very good service.

Was this review helpful? Yes
Derek M, Manager at Macdonald Burlington Hotel, responded to this review

Dear ColinFranklin I am really pleased you enjoyed your stay with us and enjoyed our award winning Macdonald Signature Breakfast. Thank you so much for taking the time to post such a positive review! We look forward to seeing you again very soon! Kindest regards Derek McDonagh Managing Director More

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Additional Information about Macdonald Burlington Hotel

Address: 126 New Street | 6 Burlington Arcade, Birmingham B2 4JQ, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Burlington Hotel 4*
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#9 Luxury Hotel in Birmingham #25 Romantic Hotel in Birmingham #30 Business Hotel in Birmingham
Hotel Class
Number of rooms
114

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