We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 137 Birmingham hotels

Hilton Birmingham Metropole Hotel

4.0 of 5 Hotel   |   National Exhibition Centre, Birmingham B40 1PP, England
Hotel website
Hotel amenities
Special Price
Save up to 20% off
Save Saved
You added Hilton Birmingham Metropole Hotel to your Saves list
Hilton Birmingham Metropole Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
55%
Ranked #67 of 137 hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Beckinhill N. Ireland
Write a Review

2,118 people have reviewed this hotel

Traveler rating
    544
    613
    471
    259
    231
See reviews for
184
456
171
985
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
N. Ireland
Top Contributor
87 reviews 87 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

No doubt it's expensive, £5 for a stella! No doubt the rooms can be hit or miss, but when it all comes together it's a great place to stay - particularly if you have hhonors benefits to use. The heath facilities have recently had the changing rooms refreshed, before that they stank. The pool and steam/sauna facilities are great. All... More

Was this review helpful? Yes
halifax, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

the Hilton has a high standard of customer service to all guest. are treated in a polite way nothing is to much trouble love coming because of high standards of what im looking for,everything a hotel should be all credit to staff for their hard work and dedication of bring people back time after time would recommend to anyone

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Barnstaple, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night due to going to concert at LG Arena. Very easy to find and parking was plentiful. Greeted by doorman and check in at Reception was very efficient. Our room was perfect for our needs and was very clean. We found the staff to be very helpful, especially bar staff and concierge services. Would definitely stay again.

Was this review helpful? Yes
Falmouth, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel whilst going to the NEC, on check in we were given our room number which turned out to be a smoking room! For one I didnt think hotels had these anymore and also we are non-smokers, the 'deluxe' room was stinking of smoke, had dirty stained carpets, the bath was dirty and the curtains stank.... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Oxford, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for 3 nights during an exhibition at the NEC. The location of the hotel and it's proximity to the show grounds is excellent. Parking at the hotel costs £9.00 a day which is more expensive than the showgrounds charge daily! Sort it out its ridiculous. Same goes for WiFi - its the 21st century people. Its... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

During our stay at the hotel for a 3 day convention my friend unfortunately fell down a small set of stairs and injured her ankle. The staff were very, very helpful and there was an immediately response. Two security men arrived with a wheelchair, called Alan and Ray, who were incredibly friendly and nice guys who looked after us until... More

Was this review helpful? Yes
Croydon, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here after visiting The Gadget Show Live last weekend, from the outside the hotel looks good, and the lobby looks impressive, and seemed worthy of the £150 B&B price tag for our Executive double. The room was OK, clean and the furniture looked in pretty good shape, all in all not too bad, but certainly... More

Was this review helpful? Yes
Warrington, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Hilton hotel was fabulous , the staff were all attentive ,and nothing was too much trouble .We were looked after and enjoyed every meal .The bedroom was lovely , very fresh and clean with a fast hassle free check in and check out service .Everything exceeded expectation .The breakfast was perfect and the waitress brought us poached eggs to... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

The standard of service, facilities and general ambience make this a hotel which generally exceeds expectations. The odd "hiccup" is dealt with immediately and efficiently and the food is always of the highest quality. Not cheap - but worth it!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
MaxFlude, Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Penny Thank you for your review. I'm pleased that you were impressed with levels of service and facilities at our hotel and very much look forward to welcoming you back again in the near future. Kind regards Max R Flude Director of Operations More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed on Saturday night for a concert at the LG Arena. This is a huge hotel and was extremely busy with various events at the NEC and conventions in the hotel. However, we had no problems at all. Check-in was quick, easy and hassle-free; our room was fine and comfortable for what we wanted and breakfast in the morning... More

Was this review helpful? Yes 1
MaxFlude, Manager at Hilton Birmingham Metropole Hotel, responded to this review

Dear Reviewer Thank you for taking the time to provide your feedback in relation to your recent stay with us. It's pleasing to see that you had an enjoyable visit and found our team to friendly and helpful. the Hilton breakfast is very popular with our guests and glad to see you enjoyed the vast choice available. I would point... More

Been to Hilton Birmingham Metropole Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Birmingham Metropole Hotel

Also Known As:
Hilton Birmingham Metropole Hotel Birmingham
Hilton International Birmingham
Hilton Birmingham
Birmingham Hilton
Address: National Exhibition Centre, Birmingham B40 1PP, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Birmingham
#47 Family Hotel in Birmingham
#67 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Birmingham Metropole Hotel 4*
Official Description (provided by the hotel):
Hilton Birmingham Metropole is one of the best connected hotels in the UK and the largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people, 3 food and beverage outlets, LivingWell HealthClub and Ocean Rooms Spa. Eat, Meet, Sleep and Play - all under one single roof. Easily accessible by rail, road and air networks and located next to the National Exhibition Centre, the hotel is at the hub that connects Birmingham International Airport with the International Railway station with the M42, M6 and M40. Regular complimentary transport ensures your guests will only be minutes from the airport and railway station. The four star Hilton Birmingham Metropole Hotel is presently undergoing a £20 million planned refurbishment program. The refurbishment includes public areas, restaurants, meeting space, and 790 bedrooms, each of which will benefit from new bathrooms, beds and interiors. Naturally steps have been taken to ensure that guests are not disrupted or inconvenienced. Please note: Accommodation in the Warwick wing of the hotel is planned to take place towards the end of the refurbishment program. However, this is reflected in the room rate charged for these predominantly SINGLE rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hilton EMEA, Hotels.com, Tingo, Agoda, TripOnline SA, Asiatravel.com Holdings, Otel and Venere so you can book your Hilton Birmingham Metropole Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Birmingham Metropole Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.