After being told we had a flight delay of 8 hours we decided to come and stay at the Hilton from a day let. Very nice room, spacious comfortable and very nice room service, the food quality was excellrnt if a little pricey but you expect that at Hilton. Very busy hotel and very corporate being close to NEC but... More

Stayed at the Hilton Birmingham Metropole on business as I had an early flight. Reception area was very, very busy with queues for check-in, concierge etc. Stayed in a suite and had a good area to work in. Bathroom was clean and had separate shower cubicle and bath. Very comfortable nights sleep and quiet considering the amount of people. Excellent... More

This is a very good convention hotel, adjacent to the National Exibition Centre ... a good place to stay if you're going to a trade show at the NEC. As a Hilton Diamond member, I was upgraded to the Executive Floor, and my room was comfortable, if not large, with a nice view. (Why don't European hotels have washcloths ...... More

I recently stayed here as a delegate for a conference. As such, I didn't have very high expectations, but was pleasantly surprised with the levels of service, comfort and culinary delights! As a vegetarian, eating as part of a conference is usually a hit and miss affair, but the team at the Hilton provided an excellent starter and main course,... More

We stayed at this hotel during a convention at the NEC in February 2012. It's a large hotel, built for the demands of the NEC. We had upgraded to an executive room, which to our surprise included access to the executive lounge with complimentary tea, coffee and cakes are served in the afternoon and complimentary canapes and alcoholic beverages are... More

Rooms are stuffy and small. The staff works hard to make up for things. Everyone was so nice, but beds are like sleeping on boards. Breakfast is adequate. They do have a free shuttle to train station that is helpful.

I recently stayed at this hotel over a weekend attending a convention. Along with over 1400 other attendees it could easliy have descended into total madness, but I have to say the hotel staff worked endlessly to make sure everything ran smoothly. The check in was swift and easy and the staff were polite and professional. Our room was an... More

I have been here for 3 days and have to say that this hotel has some disappointing features.. In no particular order.....One cannot leave a voice message directly to another room, one has to leave it hotel operator... then because the message light doesn't function you must call the operator for messages...in doing this I was told that the operator... More

When we first got there we were checked in by a front-of-house staff member named Richard, and a young Italian woman whose name I have, regrettably forgotten. There was initially an issue with my card which was dealt with very professionally by Richard to ease any embarrassment experienced on my part. He maintained an amiable conversation with the friend who... More