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Holiday Inn Express Birmingham South A45

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1270 Coventry Road, Birmingham B25 8BS, England
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Holiday Inn Express Birmingham South A45
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365 Reviews from our TripAdvisor Community

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Stockport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived after booking 15 minutes earlier after a mix up with an original booking with Travel Lodge. Booked through Booking.com this came in cheaper than what Travel Lodge were prepared to do, even though it was an error on Travel Lodge side. Upon arriving they already knew we were coming and had printed out the booking, and we were... More 

Helpful?
Thank Maggielovesyorkies
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My Husband and I stayed here on Friday night as we were visiting Cadburys World on Saturday morning. We didn't arrive until nearly 10pm but the welcome we received was fantastic! The 2 ladies at reception were so happy and friendly even though they were coming to end of their shift.. Although we headed straight to bed, the bar had... More 

Helpful?
Thank Tublaura
Launceston
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a bit of an odd experience. I suspect this hotel was recently brought into the IHG stable? Just a hunch. The kitchen was closed and I heard a couple of different explanations but take-away menus were on offer though! Check-in was a bit of a problem but the trainee called a colleague and everything was sorted out. The... More 

Helpful?
Thank Ian M
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear Ian M Thank you very much for taking the time to review the hotel. I apologise your stay was not up to your expectations and although we have been an IHG hotel since opening 5 years ago the issues that you encountered should not have occurred. As a result all staff are going on a common courtesy and conflict... More 

Essex
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Service has always been good and they have now improved the wifi strength . The dinner menu is now the only thing holding them back.it needs to have a couple of healty options...like jacket potato option or tuna salad . Rooms are all good.

Helpful?
1 Thank fisherkingEssex
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear Fisherking Essex Thanks for your kind review and I am happy you have seen improvement since the last time you were with us. With regards to the menu it is something we are looking to change very soon so hopefully you will see that difference the next time you stay. Thanks once again More 

Horley, England, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was nice, as always for Holiday Inn, but unfortunately the restaurant was closed which wasn't idea for a hotel so far out of town. There was one indian restaurant next door but otherwise we would have been stuck! It was disappointing not to have bacon included in the buffet breakfast - not very english! But the rest of the... More 

Helpful?
Thank Jacqui W
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear Jacqui W, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is nice to know that the rooms are well to your liking. However, please accept our apologies for the... More 

Denton, Texas
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

With a group of 32 over New Years. The locals were having a party and welcomed us with open arms. One of the best New Years EVER! All were very accommodating. Very clean and modern. King sized bed!! Try it and you won't be disappointed. Would stay again.

Helpful?
Thank gracious_tx_traveler
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear gracious_tx_traveller Thank you for such a kind review, it is much appreciated. You were all a pleasure to have at the hotel and I hope your group had a great time on the rest of your trip. Hopefully should you ever be in Birmingham again it would be great to welcome you back More 

Horndean, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Stayed at the Holiday Inn Express in Birmingham Mon/Tues whilst working in the city centre,the staff on reception are exceptional and friendly,the kitchen was non operational due to a technical fault so the staff where armed with lots of takeaway menus,they did however manage a hearty cooked breakfast,checkout was swift and was sent on our way with a Happy Christmas,would... More 

Helpful?
Thank Derick C
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear Derick Thank you for taking the time to review the hotel. I am so pleased the staff yet again made your stay more enjoyable whilst also being pleased we could address your food related issue as well. I am also impressed you took the time on Xmas Eve to review the hotel and hope that was a reflection on... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

As you would expect with a Holiday Inn Express, mostly clean and simple, with a decent breakfast. The staff here were excellent, helpful and friendly, too. On the negative was a slow draining shower, that didn't look fully drained from the previous resident - so horrible flotsam floated up, which wasn't nice at all. Had to rinse off out of... More 

Helpful?
Thank ElCheekos
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear ElCheekos Thank you very much for your kind review. I am so pleased both the facilities and the staff helped make your stay enjoyable. I am particularly pleased the staff enhanced your stay as they work tirelessly to make everyone have the best experience possible. I will also make a point of looking into the shower situation as this... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 6, 2015

I'm a little biased as I'm a member of the IHG Priority Club but this hotel is great. The car park is a little tight if you're in anything bigger than a city car but aside from that, it's under the hotel and felt fairly secure. The area feels a little rough and I probably wouldn't stray too far from... More 

Helpful?
Thank Sam Ryder R
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear Sam Ryder R Thank you so much for your kind words. I am really pleased you singled out the staff as they all go the 'extra mile' to make sure every guest has the best stay possible. You recommendation means a great deal and I look forward to welcoming you again More 

Swansea, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 4, 2015

Stayed here for one night on a business trip. Room (114) was exceptionally spacious and very tastefully decorated with a lovely shower room, which featured a large shower cubicle and monsoon shower. Large desk and sofa area, excellent lighting and the staff were very friendly and efficient. Not a huge variety in terms of the morning breakfast, but enough to... More 

Helpful?
Thank lazylion
BHXBS, General Manager at Holiday Inn Express Birmingham South A45, responded to this review

Dear lazylion Thank you so much for your kind review. We are really proud of the hotel and pride ourselves in providing a good service. It is very high praise to say we are the best business trip hotel you have stayed in due to the competition in the local area and thank you once again for these great comments More 

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