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BEST WESTERN Westley Hotel

3.0 of 5 Westley Road | Acocks Green, Birmingham B27 7UJ, England
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BEST WESTERN Westley Hotel
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BEST WESTERN Westley Hotel
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153 reviews from our community

Traveler rating
    43
    67
    21
    12
    10
See reviews for
25
49
6
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (29)
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    (33)
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    (46)
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    (45)
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Contributor
12 reviews 12 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just a quick review to say how good the Christmas Party Night was on Friday 12th Dec that I attended with work colleagues. Everything was great - food was aplenty and nice, the DJ was brilliant. I hope my work place books here again, thank you!!

Was this review helpful? Yes
Tenterden, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I have stayed here many times and now the second night with minimal hot water, surely a basic requirement. Other than that it's fine Menu ok for overnight on business Plenty of parking Breakfasts ok Double rooms much better than the twin rooms

Was this review helpful? Yes
Portsmouth, United Kingdom
Top Contributor
58 reviews 58 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Westley for four nights, I found the room spolessly clean, warm and comfortable, the bathroom was also spotless. Breakfast was very good and the staff were friendly and helpful. Would I stay here again? I would make a point of choosing this hotel above all others in the area

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Ian, Many thanks for an excellent review, it is much appreciated by the team. Our staff are fantastic and go out of their way to deliver excellent customer service and it is great to hear that you recommend The Westley before all other hotels in the area. We look forward to your next visit. Kind regards, David. More 

West Lothian
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a lovely room which was very comfortable and spotlessly clean. The staff were all nice and the food was great. There was a different vegetarian choice at every meal. I was also on the coach tour from Scotland and met some lovely people on it. I should point out there is not a lift in the hotel however... More 

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Efralston, On behalf of the team, many thanks for a great review. I am very pleased you had a great time and we hope you will visit again next year. Kind regards, David. More 

E.K.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have just returned from 4 days at Westley Hotel and cannot fault the hotel on anything. We had a double room which was spotless as was the bathroom. The food was second to none and plentiful. We enjoyed the disco on New Years Eve . Staff very attentive and would have no hesitation on visiting this hotel again.. We were... More 

Was this review helpful? Yes 1
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Kati, Many thanks for your kind review and for awarding The Westley top marks, really appreciated by the team. I hope your journey home was good and we all hope you will visit again next year. Kind regards, David. More 

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 23, 2014

was a business trip away the room i was in was a cloakroom with a small bed and and nice bathroom area. the food was very good and receptionist was fantastic and help with all the little issues i had.

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Anil, Many thanks for your review and for praising the quality of our food and the fantastic service from one of our receptionists. We hope you can visit again soon. Kind regards, David. More 

Birmingham, United Kingdom
Top Contributor
114 reviews 114 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 19, 2014

I went there for lunch with a group of friends. The food was very good and the service excellent. The price was not too bad either. We all enjoyed our meal - the dieters amongst us found food to be good wholesome food that did not pile on the pounds whilst others among us found different options. Ambience of place... More 

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Multi V, Many thanks for taking the time to submit a review and for awarding us top marks, very much appreciated by the team. I am pleased that you found the bar food to be good and that the service was excellent. We look forward to your next visit. Kind regards, David. More 

Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed December 19, 2014

We stayed last weekend as we had a function in Birmingham. The staff were really friendly and helpful, room and bathroom to a high and comfortable standard. The breakfast was fresh and tasty, we were at end of service. It was good value and we would stay again. Liked your Christmas decorations too..just right for building and decor. Had a... More 

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Anne, Many thanks for your kind review and for recommending The Westley to other travellers. In particular, I an really pleased that you highlighted that the staff were friendly and helpful. We hope you can visit again soon. Kind regards, David. More 

Yorkshire Dales National Park, United Kingdom
Top Contributor
75 reviews 75 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 16, 2014

Came as a couple on a Saturday at beginning of December - only about 3 other tables taken. Carvery was disgusting, meat overcooked and tasteless, hard veg and truly dreadful roasties. The veg if not frozen was reheated and out of date! The yorkies very hard. In all my time having carvery whilst travelling this is truly the worst ever.... More 

Was this review helpful? Yes
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Danny, We are really sorry that you were not satisfied with our Sunday lunch offer. We serve about 150 meals every Sunday and the overwhelming feedback is that the quality is good and represents very good value for money. Kind regards, David. More 

Contributor
18 reviews 18 reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed December 11, 2014

Booked here for the Christmas meal including the carvery - what a big disappointment again. We were a table of 9 and whilst the service was friendly, the quality of the 3 course carvery meal was cheap, cheap, cheap ! Frozen sprouts, meat that all tasted the same (ie bland) not a great selection of vegetables, the smallest prawn cocktail... More 

Was this review helpful? Yes 2
david g, Owner at BEST WESTERN Westley Hotel, responded to this review

Dear Joe, The last few Sundays have been very busy with c 150 covers. We have had no other complaints and the feedback has been good. We do believe that our offer is fantastic value for money. Sorry you were disappointed. Kind regards, David. More 

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Additional Information about BEST WESTERN Westley Hotel

Address: Westley Road | Acocks Green, Birmingham B27 7UJ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Westley Hotel 3*
Number of rooms: 36
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Also Known As:
Best Western Birmingham
Birmingham Best Western

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