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Holiday Inn Birmingham M6, Jct. 7

3.0 of 5 Chapel Lane | Great Barr, Birmingham B43 7BG, England
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Holiday Inn Birmingham M6, Jct. 7
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Holiday Inn Birmingham M6, Jct. 7
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433 reviews from our community

Traveler rating
    103
    142
    100
    58
    30
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104
72
39
136
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Ossett, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I used to stay here fairly often a few years ago but stopped due to the poor service. Unfortunately despite giving them another chance, (twice in fact, within the space of a month) nothing has changed and they haven't improved. To wait over 45 minutes for food, 30 minutes for drinks and another 30 minutes for pudding, when they weren't... More 

Was this review helpful? Yes 1
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Sam D, Thank you for taking the time to give us your feedback. On behalf of the team at the hotel I offer my apologies. We are sorry that we have recently been unable to reach your expectations. Your information is extremely important to us and taken very seriously in order to make improvements and get to know our... More 

West Midlands, UK
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

OMG! Booked in at about 4pm, for a Xmas party. Told that it would be a 7.30pm start, with a 8pm food. 30 minutes late for that, so I should have known it would get worse. The Room. Bed, clean and tidy. VERY tired first floor room. Bathroom was not nice at all. Door had pieces missing, and the tiles... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear HunterTravellor, Thank you for taking the time to give us your feedback via TripAdvisor. On behalf of the team at the hotel I offer my apologies. The customer care you experienced is certainly not our usual level of service. You have given me some valuable and useful information in order to investigate your comments with the food and beverage... More 

Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in the Holiday Inn chain for about twenty years. I can honestly say this is the worse one. The receptionist, looked as though she had slept in her uniform, I sort of expect front of house staff, to make a bit of an effort. The room was shabby. Holes in both chairs, excessive mould in the bathroom.... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Elaine B, On behalf of the team at the hotel I read your comments with concern and disappointment, and offer my sincere apologies as this is certainly not our usual standards of customer care. May I please check if you had chance to speak to a Manager on duty during your stay as we would always be willing to... More 

Cambridge, United Kingdom
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff from reception, swimming pool and restaurant are a credit to the hotel and made a very poor experience slightly more enjoyable. After a visit to the Christmas markets we arrived at the hotel and was place on the lower floor (there is no lift down and we had to carry a buggy and all our bags downstairs with... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear AndyGurney, Thank you for taking the time to give us your feedback following your recent visit to the Holiday Inn Birmingham M6 Jct. 7. Firstly, I would like to take this opportunity to express my sincere apologies to you for any inconvenience caused; I can understand your frustration whilst staying at the hotel during the Christmas party season and... More 

Southport
Top Contributor
87 reviews 87 reviews
53 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a one night stay to go out in Birmingham using rewards nights. bagged an executive room for 25000 points. staff friendly and welcoming. room 204 ok. Small bathroom. huge tv. i am a regular at j10 holiday inn and the same franchise runs both. The quilts are wafer thin summer tog minus 5 . God job the heater works. did... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Diskdr, Thank you for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. I was pleased that you enjoyed your time at the hotel. We are grateful for your comments, which will be helpful to other guests considering our hotel and also for the staff. I hope we... More 

west midlands
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent a night at the holiday inn scot arms, good package , room for night , meal , disco , breakfast , and all inclusive free bar , £70 each .. So that in mind , disco was good , had to constantly ask for more beer , slow serving !! Meal was crap , more like a snack... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear spaceman6371, Thank you for taking the time to give your thorough feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. I was interested to read your comments as we enter the Christmas Party season. We really do take all comments seriously and your information will help us to look at this experience and make... More 

leicester, england
Top Contributor
221 reviews 221 reviews
88 hotel reviews
130 helpful votes 130 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel has a large free car-park and the lobby is bright and adjacent to a large bar area. That is where the good aspects of this hotel end. At check-in the receptionist barely acknowledged me and asked me to find my name and sign by it on a list . She handed me an envelope with my key in... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Will S, Thank you for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. May I offer my sincere apologies to you as the service you experienced as this is not our usual standards. We are very grateful for your information which is extremely important to us and... More 

Aberdeen, Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed for two nights in a room on the lower ground floor which was perfectly adequate, if in need of redecoration. The bathroom was small but had a nice powerful shower. The room walls are not terribly well insulated I i could hear the sounds every time the person in the next room went to the toilet. Reception, the... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Ian Y, Thank you for taking the time to give us your feedback following your recent stay with us. I read your information with interest and concern as we take all comments very seriously. With regards to the car park, please be aware that we do have a comprehensive pest control system in place. We do from time to... More 

Bristol, United Kingdom
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night before an event very nearby. With free parking and easy access to the motorway, the hotel was well located. All the staff I had contact with were very friendly and helpful. I'd requested a quiet room and that was what I got - it was a bit of a trek from reception, but that... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear RachDi, Thank you for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. I was pleased that you enjoyed your time at the hotel. We are grateful for your comments, which are very helpful to all our guests considering our hotel and also for the staff who are... More 

Cornwall, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Very tired rooms, basic maintenance is neglected, very disappointed as a platinum member not to be treated as such, much hype on the loyalty program website, it's a pity they don't follow the basic principles, putting room rates over loyalty. Some rooms have a damp issue. Noisy if a room on the front. A plus is location, come on Kew... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Martin R, Thank you for taking the time to give your feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. We take all your comments very seriously and they are discussed internally. May I check if you had chance to report any damp in the room as this is concerning? We are pleased to... More 

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Additional Information about Holiday Inn Birmingham M6, Jct. 7

Address: Chapel Lane | Great Barr, Birmingham B43 7BG, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Birmingham M6, Jct. 7 3*
Number of rooms: 126
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Also Known As:
Holiday Inn Birmingham m6, Jct. 7 Hotel Birmingham
Birmingham Holiday Inn

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