Really impressed with the hotel. We couldn't fault the staff. Every member of staff we came into contact with was smart, polite, customer focused and friendly. The beds were very comfortable and the room had everything we needed. The hotel is conveniently located just off junction 7 of the M6, easily accessible for either commuting through the region, or to... More

I've always wondered what the executive rooms look like at Holiday Inn hotels, now I know... They are just as small, if not smaller than all the other rooms... Not really worth the upgrade The hotel was clean, staff friendly and a great Indian Restaurant just over the road is well worth a visit...

After visiting friends we stayed overnight, we have stayed at this hotel before and enjoyed our stay. We werent dissapointed the staff made us feel so welcome this time around, stopping to chat to us and so many smiles. The room was in a quiet part of the hotel and was nice. We didnt have an evening meal but the... More

I stayed at this hotel with my 10-year-old daughter following a trip to Cadbury's World. The facilities at this hotel are very good. My daughter loved the pool. The staff were very very helpful even when i complained that the family room i had been allocated was a little on the dirty side. (chair near dressing table i would not... More

stayed with my family and we had a great time. Pillow menu what ever next...great idea. we all slept really well, food was good and free parking as well!! When we are back in Birmingham we will probably stay again.

We held a reunion of people who had worked together in Africa more than 40 years ago. We met on Friday afternoon 20th April 2012. An area of the lounge was set out for us to have afternoon tea. We were allocated the Hawthorn Suite for our dinner and after dinner entertainment (old photos and videos on the projector and... More

"The Nchelenge Reunion on 20/21 April was a great success due in part to the efficiency and friendliness of both the Reception and Waiting Staff. Overall a good stay in clean comfortable rooms with good food at an excellent rate".

I took advantage of a weekend £29 deal at this hotel. I had a large, clean room with a comfortable bed and a good shower (the two "musts" for a good hotel). I was offered a "meal deal" which proved good value - two drinks and either one, two or three course for £15, £20 or £25 respectively. The beer... More

You’re probably considering staying here because you’re driving….it is located right next to the M6 motorway though it’s a bit tricky getting off the motorway and into the hotel! The roundabout is tight…pay attention and follow signs for “A34 Walsall” and once making that exit, keep a sharp eye out for “Chapel Lane”, which is a RIGHT exit right after... More