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Holiday Inn Birmingham M6, Jct. 7

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Chapel Lane | Great Barr, Birmingham B43 7BG, England
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Holiday Inn Birmingham M6, Jct. 7
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Holiday Inn Birmingham M6, Jct. 7
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484 reviews from our community

Traveler rating
    110
    155
    114
    66
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sunderland, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed as part of a Coach trip. Booked two twin rooms and hotel were accommodating in placing us in adjacent rooms. Made use of leisure facilities, pool was lovely and warm as was the jacuzzi. Clean changing area and to their credit, hot showers with adjustable temperature. Evening meal was lovely, plenty of choice. Room was spacious with everything we... More 

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Wallingford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Ideal for a business trip as it is near the M6. The hotel and room felt in need of a little update, but I had an excellent night sleep. Leisure facilities are good and the Indian buffet was also a nice surprise.

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M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Graemersmith, Thank you for taking the time to comment regarding your recent stay with us at the Holiday Inn Birmingham M6 J7. Your feedback is very valuable to us and taken seriously. I was pleased that you enjoyed our facilities. On a brighter note our bedroom we are currently undergoing a full refurbishment of our bathrooms and bedrooms, which... More 

uk
Top Contributor
98 reviews 98 reviews
76 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed because I was working in the area. Hotel is a typical large high traffic holiday inn. Staff are pleasant enough, never really ventured into the other public areas, but the corridors seem a bit battered. Room was fine, although could do with a sprucing up. No upgrade received. Hotel is in a residential area, and not much seems to... More 

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M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Durham_Bloke_UK, Thank you for taking the time to give us your feedback following your recent stay with us. Your information is very useful to us and communicated internally as it is important to us. I am pleased to inform you that we currently undergoing a full refurbishment of our bedrooms and bathrooms, which will which will make significant improvements... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived and was greeted by a really helpful professional girl called Sita on reception. My room was on the lower floor right at the end and was just what I needed - a bed for the night. I didn't hear a thing it was so quiet- no noise from other guests or children etc. It was a bit dated and... More 

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M6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Jessiecooke, Thank you for taking the time to give your feedback following your recent stay at the Holiday Inn Birmingham M6 J7. I was pleased you enjoyed your time with us and I read your comments with interest. They are extremely helpful to us and future guests. I will see that they are communicated for any action that needs... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here recently as part of a bus tour. There seems to be little communication between management staff as tour company i was with had to make the same complaint 2 nights running. Reasonably quiet hotel although there was a room with a cat in!?!? Meals were ok. Wifi is not free as stated unless u r a member... More 

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M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Lauren S, Thank you for your review on Tripadvisor. Your comments are very useful to us and taken seriously. Therefore, I would be interested to hear more information if you would be willing to contact our Operations Manager who can investigate further. Thank you for your assistance Kind regards Jayne Bowater More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Lovely staff not so good hotel. Over priced and needs updating.The bathrooms have been done but the hanging rail left white powder on my clothes I assume from the bathroom refurb. Breakfast was ok but not great.on the plus side the room was quiet and I got a good nights sleep.

Was this review helpful? Yes 2
M6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Des M, Thank you for taking the time to give us your feedback. Your information is very useful to us and will be used constructively as we go through changes moving forward. With regards to our bathroom refurbishment, you have given us information that we can address with our contractors and also our Head Housekeeper. I do hope that... More 

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Warm welcome, fast and friendly check in, no lift to room which was on first floor, so yet again, lugging bags up and down Large clean room, bathroom was bit on small side, but had great shower Large TV, that was a bit annoying as you had to change channel now and then if you were watching something in HD,... More 

Was this review helpful? Yes 1
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Katmac2012, Thank you for taking the time to give your thorough feedback following your recent stay with us at the Holiday Inn Birmingham M6 J7. I was pleased that you had a warm welcome. Our staff are always keen to help and assist with luggage if requested. We really do take aIl comments seriously, and we are disappointed when... More 

Ipswich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent service and treatment by TAMI the duty manager. I had a few issues with my room and Tami solved my issues with great ease. She is a asset to holiday inn team and I hope she goes further in her career as she possesses excellent communication skills which are vital in this job. I hope to visit again. Thanks... More 

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M6J7, General Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Missy930, Thank you for taking the time to write your review following your recent stay with us. I was delighted that Tami was able to offer you the service that all our guests deserve. I will ensure that your information is passed on to her, as I know that she will be encouraged by your comments. We do hope... More 

Plymouth, United Kingdom
Top Contributor
51 reviews 51 reviews
46 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were not looking for much as it was to break the long journey from Loch Lomond to Devon...but.We booked a cot for our one year old and confirmed on the day that it would be in the room.Arriving exhausted we were advised to check if it was there and let them know if not-it wasn't.The duty manager did deliver... More 

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M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Alan C, On behalf of the team at the hotel I read your comments with concern and disappointment, and offer my sincere apologies. It would be interesting to find out how your booking was made in order for me to make further enquiries. If at all possible I would be very grateful if you would be willing to contact... More 

Wiltshire, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

The family were excited about a night away and keen to get to the lovely pool. Bit disappointed to have to wait so long to check in! It was quite a walk to our room through a lot of building work going on, but the builders were nice and we had been warned about this. The room was good, though... More 

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M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Chello1983, Thank you for taking the time to comment regarding your recent stay with us at the Holiday Inn Birmingham M6 J7. I read your comments with interest. Your feedback is very valuable and useful to us and taken seriously. We have a new Food and Beverage Manager and a new Operations Manager on board, both of which come... More 

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