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Holiday Inn Birmingham M6, Jct. 7

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Chapel Lane | Great Barr, Birmingham B43 7BG, England
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Holiday Inn Birmingham M6, Jct. 7
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Holiday Inn Birmingham M6, Jct. 7
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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  • English first
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  • German first
  • Italian first
  • Japanese first
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    (520)
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    (142)
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    (138)
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Grand Prairie, Texas
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is an older property and although the rooms and lobby areas have been redone, the hallways are narrow and dingy. There are no lifts and the rooms are on split levels from the lobby, you will likely have to go up or down at least one flight of stairs to get to your room. WiFi is free only to... More 

Was this review helpful? Yes
Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel in beautiful and very green area! Ordered an executive room - room was very clean, had comfortable bed, very clean bathroom, towels, bath robes, complimentary mineral water and even a chocolate bar! Receptionists ( two women ) were very friendly and very helpful! There is also a swimming pool, big steam room, sauna , jacuzzi and the gym!... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Estelllastar, Thank you for taking the time to give us your feedback following your stay with us. I was delighted to learn that you had nothing but praise for the staff and had a lovely time whilst staying with us. I will ensure that the team get to see your comments, especially those mentioned as they will be encouraged.... More 

Morpeth, England, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Visited this hotel with a national holiday group. Hotel is very nice, room are comfortable with everything you need. Staff friendly. The only downside was the food. Evening meal was a choice between Indian food or children's food, very disappointed with the selection on offer, at breakfast no plates or dishes had to wait over 5 mins for plates.

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear PaulW755, Thank you for taking the time to comment regarding your recent stay with us at the Holiday Inn Birmingham M6 J7. I read your comments with interest and thank you for bringing them to our attention. We do have a new Executive Head Chef about to come on board and I will ensure that your information is shared... More 

Manchester, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night, hotel was clean, room was nice and comfy with a modern bathroom. The breakfast we paid for was also nice, just help your self. The main reason for this review is to make people aware that if you are not asked for your car registration when you you check in, you will probably receive a... More 

Was this review helpful? Yes 1
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear tinkerlu, Thank you for taking the time to give us your feedback following your recent stay at the Holiday Inn Birmingham M6 J7. Please may I offer my sincere apologies to you. Parking Eye is a new system at the hotel and it has become clear that some departments were not fully trained correctly initially, for which we have... More 

Travelers are raving about these Birmingham hotels

1 review
1 of 5 stars Reviewed 1 week ago

Awful ..... Served my vegetarian son meat .... But the worst part is when I complained to head office they thanked me for my feedback ..... Would they behave this way if it was due to religion or an allergy but as its due to a lifestyle choice they have more or less ignored it ...... Not interested at all... More 

Was this review helpful? Yes 3
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Lucy D, Thank you for your review of the hotel. I read your comments with concern and interest. May I check if you brought this t the attention of a Manager on duty whilst staying at the hotel? Would it be at all possible for you to get in touch with our Operations Manager via email: ops@hibirminghamhotelm6j7.co.uk He would... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Gina checked my mother in for her stay. Awful check in. She was patronising, rude, condescending. She gave her no information about breakfast, dinner, facility's. No communication between staff! She felt that uncomfortable she did not leave her room! Room service took forever to answer the phone, brought the wrong food after 45 minute wait! Room had cobwebs full of... More 

Was this review helpful? Yes 3
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Natalie T, Thank you for your review of the hotel on our TripAdvsior following your recent stay with us. On behalf of the team at the hotel I read your comments with concern and disappointment, and offer my sincere apologies to you. In order for me to look into this information, may I please ask if you would contact... More 

Swansea, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel whilst attending a wedding locally. ( I had previously stayed on a business trip some seven years earlier ) The hotel and accommodation was exactly as I remembered it. I guess this is a typical Holiday Inn. The room was perfectly adequate and the guest facilities what you would expect. Staff were... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear mike s, Thank you for taking the time to give your feedback following your recent stay at the Holiday Inn Birmingham M6 J7. I was pleased that generally you enjoyed your stay with us and read your comments with interest. They are very useful to us and always taken seriously. On a brighter note we are undergoing a full... More 

Birmingham, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My partner was visiting town and we decided to select this hotel. The receptionist was particularly rude and condescending. Most people expect a welcome, but we were subjected to a rant about how she is rang up so many times each day by people who forget to put in their car registration details. I was dropping her off, instead we... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear jgM4095JF, Thank you for taking the time to give us your feedback following your recent stay at the Holiday Inn Birmingham M6 J7. Please may I offer my sincere apologies to you. Parking Eye is a new system at the hotel and it has become clear that some departments were not trained correctly initially, for which we have now... More 

Launceston, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Room looked a little tired, bed against wall, and could smell cigarette smoke on wall when I rolled over. I don't know if porterage is any good as I got fed up of waiting and after half an hour went and got my case myself. A days travelling followed by a shower and change of clothes requires a case! I... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Martin K, Thank you for taking the time to give your feedback following your recent stay at the Holiday Inn Birmingham M6 J7. I read your comments with interest as they are always noted and taken seriously. Please be aware that we have a new Executive Chef joining us shortly ad I will see that he gets your information.... More 

France
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night in a deluxe room. All the staff I met were fantastic: helpful and knowledgeable. I had a great nights sleep although I did request, and got, a quiet room. The room was beautifully appointed and the toiletries above average. Whilst the bathroom was spotless the bedroom could have been cleaner but this was put right... More 

Was this review helpful? Yes
M6J7, Guest Relations Manager at Holiday Inn Birmingham M6, Jct. 7, responded to this review

Dear Helen935, Thank you for taking the time to give us your feedback following your stay with us. I was delighted to learn that you had nothing but praise for the staff and had a lovely time whilst staying with us. I will ensure that the team get to see your comments, especially those mentioned as they will be encouraged.... More 

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