Just spent 2 nights here. Staff are very friendly and helpful ,bed was comfortable and shower was ok but room are ready for a update as look tired and only had 1 plug socket that I could find in the room and when you have a laptop , phones and there kettle to power it all has to wait its... More

Stayed here for 2 nights while attending a training course in February. The facilities were adequate, but I felt it was expensive for what you got and you had to pay extra for wireless access too. The bed was comfortable and the shower powerful however, which was its saving grace. The buffet style breakfast offered reasonable choice, with good pastries... More

Was a bit noisy overlooking the paradise forum and the jazz club. Rooms were comfortable and clean, staff were helpfull. The gym was bollocks but being positive, there is capacity for running, rowing and doing some push ups. I would be happy to stay again. Overall a very good hotel.

Had one night here as I had a meeting first thing in Birmingham centre. The hotel is in an excellent location, service and staff were all excellent. Rooms are tired but comfortable, could do with updating though. Would I stay again? For the same money I'd probably get a premier inn.

Just spent 2 nights here. Staff were friendly and bed was comfortable. Room 120 had a threadbare carpet,bedside lights not working , cold tap control falls off,ventilation in the bathroom not working. The bathroom smells damp. There is also a ventilation or heating pump that cuts in at about 6.30 am and rumbles away waking you up. The room was... More

Arrived in a tired reception but thought i'd reserve judgement until in room. Opened the door to the room to be met by a very stale smell, like the smell in a pub before the smoking ban when the pub has been empty for a while. Decor very 1980s and the bathroom in need of renovation. Marks/stains on the furniture... More

This hotel is excellently located in the theatre district and just off ring road for parking, also right at the door of a small shopping mall for snacks, food etc. Staff at reception very helpful regarding Breakfast and Wi-Fi discounts. Road can be noisy outside but the hotel have extra glazing inside windows which does work and shows me the... More

Hotel was ok, location was very central which was ideal. Found vegetarian options to be very limited. Hotel staff that were there were excellent however it looked as if they were very overrun and short-staffed.

We stayed at the Copthorne due to its location near Hippodrome Theatre, the staff were very help full and the room a good size. The bathroom was quite dated but very clean, and plenty of hot water. Extra pillows provied which was good. The TV was quite old and dated.