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Hyatt Regency Birmingham

4.0 of 5 2 Bridge St, Birmingham B1 2JZ, England
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    This weekend 11/27/2014
    $196/night
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Certificate of Excellence 2014
Hyatt Regency Birmingham
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Hyatt Regency Birmingham
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1,238 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

I've experienced other Hyatts around the world and this has got to be rated at the bottom end. The price paid for this hotel isn't justified considering the service which was provided. The entrance is grand and gives the impression that one would and should have a great experience, but unfortunately for us it was not the case. The word... More

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Sway, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Returned on a business trip. Cleanliness good; staff service excellent and communication good. Do not agree with previous review that staff with English as a second language is a problem at all. Birmingham is a multi-cultural city and all staff very helpful. Room service and food excellent. Three suggestions for the management: 1. Paid £9.99 a day for wifi -... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel over a budget hotel as we wanted a higher quality stay and customer service. We booked this hotel as we wanted a chilled atmosphere as I had an exam the following morning. The rooms were lovely, on the 16th floor with a view of the ice rink and Ferris wheel below. My room was warm when... More

Was this review helpful? Yes 5
Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Hyatt a couple of times now, great hotel, lovely staff, perfect rooms and bed, great views from the glass that's floor to ceiling in the room!! Amazing. Lovely breakfast in morning, everything you could want. So again great hotel. Be back soon.

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Ronnie, Thank you for your feedback of Hyatt Regency Birmingham. It is our pleasure to deliver the quality of customer service Hyatt is known for. Sharing the uncompromising views of Birmingham is what we are proud of and I am delighted you were able to enjoy this. Thank you for continuously choosing Hyatt Regency as your preferred Hotel to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I - third stay at the Hyatt. On this occasion 6 nights as were attending the Mariinski Opera. The central location is ideal. Cant fault the hotel - staff at all levels were very helpful and friendly. Despite the fact that this hotel is always busy, the staff remembered our preferences (breakfast), helped me check-in for flights,... More

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Mrs Duthie, Thank you for sharing your experience at the Hyatt Regency Birmingham. The Hotel indeed is centrally located and I am delighted to hear we were able to provide the convenience needed the last time you were in Birmingham. It will be my pleasure passing on your compliments to the staff. Thank you for continuously choosing Hyatt Regency... More

London
Top Contributor
66 reviews 66 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has people over a barrel as it's right next to the ICC in the centre of Birmingham. Although the rooms are perfectly good, comfortable and clean, the general feel of the hotel is that they would charge you for breathing if they could. Amazingly they charge for wifi and when I asked for a jug of real milk... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Jasmine, Thank you for sharing your feedback of the Hyatt Regency Birmingham. I am sorry to hear of your disappointment with the WiFi charges the last time you were at the Hotel. We do offer this service for free, but please accept my sincere apologies if you were not informed appropriately. On another note, I am pleased to hear... More

the midlands
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at The Hyatt Regency just for one night as a birthday treat for my sister. How I wish it could have been for longer! There is no doubt that we will be back to this elegant, stylish and friendly hotel. The view from the room was fabulous, looking over the new library....we could have sat there all day... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your experience at the Hyatt Regency Birmingham. I am pleased to hear we were able to provide you the level of customer service Hyatt is known for. Being centrally located, it is our pleasure in knowing that travellers such as yourselves can experience the convenience our Hotel offers. It will be my pleasure on... More

Kent, England
Top Contributor
74 reviews 74 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here two nights for a conference. This is supposed to be one of the best hotels in the area and also bearing in mind it is a Hyatt Regency has a certain reputation to maintain. Initial reception from both the booking desk and guys covering the front area and car park was first class, no complaints here at all.... More

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Ian, Thank you for sharing your experience at the Hyatt Regency Birmingham. Please accept my sincere apologies for the level of service you have received while at the Hotel. I have discussed your concerns with our Food & Beverage Manager to ensure the quality and value for money are both present in all the services we offer. Thank you... More

Stamford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

we arrived for a 2 night stay, we arrived before the 2pm check in time but was checked in and keys given. I always think it's a shame the car park is so far away tho! We enjoyed the jacuzzi, steam/sauna room and pool which is open 8am - 10pm, and was told the gym was available 24hrs and should... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your recent experience at the Hyatt Regency Birmingham. I am sorry to hear of your disappointment with your room's temperature. I have discussed this with our Engineering Manager to ensure appropriate heating is being controlled. On another note, I am pleased to hear you were able to enjoy the facilities we are proud to... More

Leeds
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel primarily because we were attending a business conference & dinner at the ICC and the bridge connection between the Hyatt & the ICC appealed to us. From arrival at the hotel where the concierge was superb and unloaded the car until our departure 3 days later we continued to be really happy with the service and... More

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your experience at the Hyatt Regency Birmingham. It is our aim to deliver an excellent customer service, exceeding your expectations. The Hotel indeed is well appointed and it is our pleasure to be able to offer you the convenience and the uncompromising view of Birmingham. Thank you for choosing Hyatt Regency as your preferred... More

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Additional Information about Hyatt Regency Birmingham

Address: 2 Bridge St, Birmingham B1 2JZ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Birmingham 4*
Number of rooms: 319
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Also Known As:
Hyatt Regency Birmingham Hotel Birmingham
Birmingham Hyatt Regency
Hyatt Birmingham

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