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All 138 Birmingham hotels

Hyatt Regency Birmingham

4.0 of 5 Hotel   |   2 Bridge St, Birmingham B1 2JZ, England (Ladywood)
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Hyatt Regency Birmingham
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Ranked #20 of 138 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Per_Bress Glasgow, United Kingdom
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1,334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars NEW

We often attend conferences and just choose the hotel for convenient access to the conference. Unfortunately this often leads to less that perfect stays. However, the Hyatt Regency was such a great experience, that it couldn't have been better had we chosen it as our dream hotel. We arrived at 10:00 and could get our room immediately. We were offered... More 

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Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 days ago NEW

I have only stayed there once and would definitely go back again! As this was also my first time staying in a higher class hotel, I was surprised at how comfortable the beds were, how clean the whole hotel was, the décor, the view of the city...everything really! Nice and spacious rooms, couldn't hear any noise from Broad Street. As... More 

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Waddesdon, United Kingdom
Top Contributor
383 reviews 383 reviews
55 hotel reviews
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our first return here since its refit and its been well done cool calm elegance a very warm welcome from the concierge door team……. As was the reception desk. We stayed on the top floor which is a regency floor which gives you access to its private lounge only the top two floors get this (24 floors to the hotel)... More 

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Pembrokeshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first time splashing out on a higher class hotel. Our room was on the 12th floor overlooking the city through floor to ceiling windows. Which was amazing. Great comfy bed. All the staff were always polite and very helpful. What we didn't except from a hotel of this class was a lose tap, lose shower head, missing... More 

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Bracknell, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

This is a standard Hyatt hotel, ie modern decor, clean etc etc. The staff are the worst I have come across, polite but incompetant, poorly trained and not enough. The four in our party were checked into the wrong rooms under each other names. This meant that every time we tried to use room numbers for food or bar bills... More 

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Limassol, Cyprus
Top Contributor
84 reviews 84 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Hyatt is a nice business hotel, close to the ICC and NIA of Birmingham. It has great sfaff and the rooms are quite spaciuos. The ladies at Reception are extremely nice. I did not like the room service, which is a bit overpriced. Given the location, you have a great choice of food in Brindley place and Broad street. The... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Alina Thank you for your lovely comment. I am delighted to learn your stay with us was enjoyable and that our bedrooms met your expectations. Our team at reception is decicated to providing exceptional sevice to our guests. Please be assured your feedback will passed on. Thank you for visiting Hyatt Regency Birmingham We hope to have you back... More 

Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I first stayed here in December 2013 and absolutely loved the hotel so now every time I go to Birmingham I always stay here. I have always had great service from the staff and the rooms are clean and spacious with enormous beds! The hotel is in a great location right on broad street where there are many bars, clubs... More 

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. It is our pleasure delivering the quality of service you well deserve when staying with us, this what we have always strived to achieve. I will be delighted to pass on your compliments to the staff who has been welcoming you each time you visit us. Thank you... More 

Bromsgrove, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Afternoon Tea the epitome of everything English and something enjoyed by families and friends in some of the best hotels in the world! Our experience was one of shock and disappointment especially as it was a table of 24 ladies celebrating a Hen Day(Night). Any hotel in a city should be pleased of the business and the ideal chance to... More 

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Karen, Thank you for providing us feedback of your recent visit at Hyatt Regency Birmingham. Please accept my most sincere apologies for not meeting your expectations throughout your experience while in the Hotel. I agree that what you have described was unacceptable as this is not what our guest has come to expect when using Hyatt Hotels. I have... More 

Northampton, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A great place to feel special for a night away. We were flexible about when we went and got a good dinner B&B deal from the Hyatt's own website. Our room was on the 20th floor with a floor to ceiling window enjoying a fabulous view across the city centre and Centenary Square. The hotel looked a little tired in... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Chris Thank you for your feedback of Hyatt Regency Birmingham. I am sorry to learn that our newly refurbished rooms are not to your liking; however I will be pleased to pass on the message to our Head Chef, who will be delighted to hear of your compliments. Hyatt Hotels are dedicated to delivering exceptional level of services to... More 

Shrewsbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at this hotel many times and greatly enjoyed it, for all the reasons given by others. However, a recent refurbishment -- which in fairness has improved the public areas considerably -- seems to have brought about a change in pricing structure. It's very noticeable that whereas one could often obtain a king room for £80-90 if booked a... More 

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for providing us feedback of Hyatt Regency Birmingham. I am sorry to learn of your disappointment with the changes in pricing of our Hotel rooms. Our rates are constantly being reviewed enabling us to provide the value for money our guest deserves and inline with the quality we have promised to deliver. On another note, i... More 

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Additional Information about Hyatt Regency Birmingham

Address: 2 Bridge St, Birmingham B1 2JZ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Birmingham 4*
Number of rooms: 319
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Also Known As:
Hyatt Regency Birmingham Hotel Birmingham
Birmingham Hyatt Regency
Hyatt Birmingham
Hotel Style:
#1 Spa Hotel in Birmingham
#5 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham

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