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Hyatt Regency Birmingham

Certificate of Excellence
4.0 of 5
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2 Bridge St, Birmingham B1 2JZ, England
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Hyatt Regency Birmingham
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Ranked #22 of 137 Hotels in Birmingham
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Aelwa Brighton, United Kingdom
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1,471 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For the money this hotel isn't really up to standard. The rooms are nice enough but nothing special. Same with breakfast - admittedly the bacon was top notch but I really didn't enjoy eating in the lobby, not very relaxing for first thing in the morning. I didn't get a chance to try the bar as it was completely full... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel with great staff, felt relaxed the whole stay and cannot wait to go back. Rooms were spacious, quiet and well presented. Only wish I had more time there as would have liked a treatment in the spa. The door staff were really helpful and informative, especially with parking advice, nothing was too much trouble and made us feel... More 

Review collected in partnership with Hyatt Hotels

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Cambridge, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A fantastic hotel with all the facilities and rooms equipped for comfort and peace. Staff friendly and accommodating and service with a smile. The reception staff were particularly helpful and even asked if we would like a low or high floor. I would love to come back to this hotel and try out the leisure faciltiies which I didn't have... More 

Review collected in partnership with Hyatt Hotels

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Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited for afternoon tea with my husband. Very good service! Busy but not rushed or noisy. Very nice selection of sandwiches and cakes, including a vegetarian selection. Beautifully presented. Definitely recommend for a relaxing afternoon. Would suggest you book though. (Only downside was that for such a prestigious hotel, the toilet seat was missing!)

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Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The reception staff are lovely and were helpful with regards to the questions we asked. The room was superb-Decor, size, view considering we got it for a bargain at £99 for a twin room. We stayed here because we were going to see Take That at the Genting Arena so thought this would be a great place to stay as... More 

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cumbria
1 review
3 of 5 stars Reviewed 3 days ago NEW

Stayed one night. The room was ok, if a little impersonal. The basin was cracked. The basin emptied very slowly, as did the bath, so that meant showering ankle deep in dirty water. The loo roll holder and door stop had both come adrift. In the morning I decided to pass on the English breakfast, a ludicrous £18! The kettle... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your review of Hyatt Regency Birmingham. I am truly sorry to learn of your poor experience while in our Hotel. We will use your valuable feedback to correct the shortfalls you have described to prevent this from reoccurring. Thank you for choosing Hyatt Regency as your preferred Hotel to stay while in Birmingham. I... More 

Anchorage, Alaska
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place was amazing. Check in was a breeze, the elevators are fast and the room was roomy and elegant. The bed was comfortable, the bathroom was neat and the whole place seemed new and well-kept. The spa is fantastic with a nice pool and hot tub, sauna and steam room. Not too crowded. We also utilized the laundry services... More 

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for your wonderful review of Hyatt Regency Birmingham. It is a pleasure to learn you were able to enjoy the facilities we are very proud to offer to our guest, making your visit in our Hotel worth it. On behalf of the team, we look forward to welcoming you back in the near future. Best Regards,... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel..i had an amazing experience..everything it was absolutely perfect..staff,rooms,breakfast,bar and restaurant...also i had a massage treatment in the spa and it was amazing...i reccomend this hotel to everyone...

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Freddie, Thank you for such a great review of Hyatt Regency Birmingham. It is our pleasure accommodating you in our Hotel, thank you for choosing us! It will be my pleasure passing on your compliments to our staff who will certainly be pleased to learn you have enjoyed your stay. On behalf of the team, we look forwrad to... More 

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Hyatt need to do some training on service standards at this hotel. The hotel is tired and in disrepair. Food experience disappointing. Pool needs cleaning. On the up side the concierge was very friendly. First time staying at a Hyatt hotel, won't go back.

Review collected in partnership with Hyatt Hotels

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Hong Kong
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and parents and I stayed at Hyatt Regency Birmingham in May this year, it was mostly a social trip with a bit of business thrown in. We had club access which was wonderful, three ladies up in the lounge served us constantly with big smiles and interest in our day. It was a treat to have the breakfast... More 

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Jake, Thank you for your great review of Hyatt Regency Birmingham. I am very pleased to learn you have enjoyed your stay with us. Although I know for sure you have already extended your sincere thank you to our associates, it will still be my pleasure to repeat this to them again. Thank you for choosing Hyatt Regency as... More 

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