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Hyatt Regency Birmingham

Certificate of Excellence
4.0 of 5
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2 Bridge St, Birmingham B1 2JZ, England
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Hyatt Regency Birmingham
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Ranked #20 of 137 Hotels in Birmingham
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
JoesLincolnEngland Lincoln, United Kingdom
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1,522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincoln, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed at the Hyatt Regency, post a twenty year departure from the area well impressed to see the changes. The hotel was excellent, no dramas, clean excellent location. The only down side of the hotel was no hotel parking. Be warned local parking trains are at their very best gauge, I paid for what I assumed was two days.... More 

Review collected in partnership with Hyatt Hotels

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Preston, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last September my partner and I stayed two nights at The Hyatt and it was just before The Conservatives were having their annual conference there, so there was heightened security but that didn't spoil our visit, it made us feel more secure. The room was wonderful with the views overlooking the canals and countryside towards Worcestershire and Shropshire (Salop). The... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear user, Thank you for sharing your review of Hyatt Regency Birmingham. It is our pleasure being able to share with you the wonderful views the city of Birmingham has to offer. Our Hotel indeed is conveniently located in the heart of the city and I am glad to hear you were able to take advantage of our location. Thank... More 

S Wales
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Took my wife for a birthday shopping treat in Birmingham. Used my Avios (airmiles in old money) which I accumulate quite a few from my regular BA travel. This was our first stay at the Hyatt in Birmingham and was very impressed. I have stayed in many quality hotels around the world and our experience at the Hyatt rates up... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your great review of Hyatt Regency Birmingham. Your feedback will be welcomed and appreciated once learned by our associates which will be an absolute pleasure for me to share. Thank you for choosing Hyatt Hotels as your preferred brand. i look forward to welcoming you back in the near future. Best Regards, Dominik Director... More 

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel very close to Symphony hall, ICC, the canal and the many restaurants in that area. Staff helpful and knowledgeable, seem to want to help you enjoy your stay Has all the amenities needed in a hotel of this type.

Review collected in partnership with Hyatt Hotels

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Philip, Thank you for your great review of Hyatt Regency Birmingham. It will be my pleasure to ensure our associates receives your compliments, making your visit in our Hotel worthwhile. On behalf of the team, we look forward to your next return in our Hotel. Best Regards, Dominik Director of Operations More 

Stafford, United Kingdom
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were in Birmingham on business and were booked into the Hyatt. The hotel is very conveniently located for so much and also has a great deal to offer as a hotel too. We found the Hyatt team to be friendly and welcoming, nothing appeared too much. The lounge, bar and restaurant staff were very customer focussed and when I... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. Our associates aims to deliver the authentic hospitality Hyatt Hotels are known for and I am very pleased to hear how welcome you felt upon your arrival. Your sincere compliments will be certainly passed on to our members of staff who I am sure will be delighted to... More 

Newark-on-Trent, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Hyatt Regency is definitely one of the best luxury hotels in Birmingham, perfectly located on the west side of the city centre just across from the ICC and the public library. The hotel is also ~5 mins walk from the Barclaycard Arena and the area is very safe at nights and buzzing with activity/eateries. Dinner at the Aria Bistro... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. I am pleased to learn we have provided you convenience with our location and warm welcome from our staff when you stayed in our Hotel. It will be my pleasure passing on your compliments to our associates who genuinely delivers the authentic hospitality Hyatt Hotels are known for.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good stay for business. It was my second time. Never stay there for private before. Staff very helpfull and friendly. Room was not very cleaned well the second day. But Small crtitic, the rast was fine.

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Labrasson, Thank you for sharing your feedback of Hyatt Regency Birmingham. I am sorry to hear about the room cleanlinessissue you received while staying in our Hotel, please accept my sincere apologies. I have discussed your concern with the Housekeeping Manager who will ensure we are consistent with the service we provide to our guest. It will be my... More 

Manchester, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Over all this was a pleasant experience with very capable and friendly staff. A shame my electronic key did not work first time round and when I returned to Reception the guy who checked me in accompanied me back to my room on 18th floor to make sure no further problems were experienced. Lovely spacious room with all the facilities... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear David, Thank you for your review of Hyatt Regency Birmingham. I am truly sorry to learn of not meeting your expectations when you last visited our Hotel. We appreciate and value your feedback as this will help us improve where necessary to offer our guest a well maintained Hotel. It will be my pleasure passing on your compliments to... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Me and my husband stayed here and were pleasantly surprised at how lovely the hotel looks inside and the politeness of the staff. The hotel room was welcoming and clean and the refreshment tray was fully stocked. I had a brilliant nights sleep, the bed and pillows were comfortable and I felt refreshed the next morning. We had breakfast here,... More 

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Shey, Thank you for your review of Hyatt Regency Birmingham. We aim to deliver authentic hospitality and I am delighted to learn you have enjoyed your stay with us. Once again thank you for choosing Hyatt Hotels as your preferred brand. On behalf of Hyatt Regency Birmingham team, we look forward to your next visit in our Hotel. Best... More 

Cardiff, United Kingdom
4 of 5 stars Reviewed 1 week ago NEW

I think that this is a very godd place to stay in central Birmingham - the hotel is generally great, and the facilities and service are generally very good. However they cleared away my breakfast table twice when I briefly revisited the buffet (over-zealous and annoying!)

Review collected in partnership with Hyatt Hotels

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