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Hyatt Regency Birmingham

4.0 of 5 2 Bridge St, Birmingham B1 2JZ, England
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Certificate of Excellence 2014
Hyatt Regency Birmingham
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Hyatt Regency Birmingham
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1,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Recently stayed at the Hyatt Regency Birmingham on a Thursday and Friday night. The location was about a 10 minute walk from the train station and you could easily access all parts of the city by foot as it is situated ideally across from the beautiful new library. The hotel room was nice but nothing spectacular, the staff was professional... More

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Shoeburyness, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I visited this week for 3 nights. I was very impressed with the hotel. Swift check in, excellent room, comfy bed. The lounge on floor 22 is excellent, and the staff are to be commended on their attentiveness. I would look to choose Hyatt again if I'm in Birmingham.

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Oxford, United Kingdom
Top Contributor
171 reviews 171 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

It took us nearly an hour to book it due to some confusion over payment; the room had already been paid for and in the end that confusion was cleared up. The problem was the first receptionist was incredibly rude. His blunt response was, you have to phone the person that booked the hotel. He did not offer to help,... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great location in the city centre and lovely feel to the hotel. I was travelling alone and the in-room dining service was fantastic: very timely, very tasty and still hot! Great spa and the pool is wonderful.

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Ipswich, United Kingdom
Top Contributor
83 reviews 83 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When I am in Birmingham, I usually stay at the crowne plaza. However this hotel looks a little tired and on my last visit I looked at the Hyatt and it looked very impressive from the outside. So I decided to give it a try for this visit. When I arrived, the Manchester United team were checking in, I noticed... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your experience when you last visited the Hyatt Regency Birmingham. I am sorry to hear of your disappointment when you have arrived at the Hotel, but somehow pleased to hear also that we were able to turn things around for you. We aim to provide an excellent service at the Hyatt, and it is... More

Senior Contributor
40 reviews 40 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel with a great location for anything in or around the city centre of Birmingham. Room of a good high standard, big and modern with all the mod cons you would expect from this class of hotel. walk way through in to the ICC for if you are attending an event, so need to even go outside to get... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Martin, Thank you for your feedback. I am sorry to hear of your disappointment with our carpark facility. Indeed, our Concierge offers a transport to and from the carpark, but please accept my sincere apologies for not meeting your expectations. On another note, I am pleased to hear that regardless of the carpark, we were still able to provide... More

Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my friend stayed here for 1 night as we were going to see Lady Gaga at the NIA. Our twin room was large, comfortable and had great views across the city. The hotel was very easy to find from New Street train station and was in an ideal location for the NIA itself. Overall we enjoyed our stay... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Suzanne, Thank you for your wonderful feedback. It is our pleasure to be able to provide convenience to you and your friend the last time you stayed at the Hyatt Regency Birmingham. Our location indeed is central and I am delighted to be able to share with you the uncompromising views of the city. Thank you for choosing Hyatt... More

Stafford, United Kingdom
Top Contributor
57 reviews 57 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My step daughter treated me here for the most wonderful massage and champagne tea which was delightful. We were later joined by our partners who joined us for a drink. I have never seen my husband go from white to grey in the matter of seconds....he had read his bill for a bottle of prossecco and two glasses of larger...£61.70!!!!... More

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Diane, Thank you for sharing your experience when you have last visited the Hyatt Regency Birmingham. I am sorry to hear of your disappointment with our pricing. I have shared your comments with the Food and Beverage Manager to ensure we review what we offer ensuring the value for money is present in all the services we offer. On... More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was a great surprise. We stayed 4 nights in Room 1516 at the beginning of October and we had a wonderful experience. The room was nicely decorated, perhaps recently. The view was incredible of the city and the canals below. The full length windows were awesome. What we had feared most in making our hotel selection was parking... More

Was this review helpful? Yes 2
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear David, Thank you for such a great feedback. It is our pleasure to hear you have enjoyed your stay at the Hyatt Regency Birmingham. The views on the floors indeed is wonderful and I am delighted to hear we were able to share this with you. I will also most certainly share your compliments to our members of staff... More

Oswestry, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice room, good view of city & canal. Poolside had 4 loungers so dont go expecting to relax there. Receptionist suggested we take a taxi to NIA, it was across the road? Great all you can eat buffet just next door! Car parking not far. Consierge very helpful. Breakfast - something for all tastes on the buffet.

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Julie, Thank you for sharing your recent experience at the Hyatt Regency Birmingham. Please accept my sincere apologies for being misinformed regarding NIA's location. On another note, thank you for your kind words regarding the Hotel's quality. It is our pleasure to be able to share with you the uncompromising views of Birmingham. Thank you for choosing Hyatt Regency... More

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Additional Information about Hyatt Regency Birmingham

Address: 2 Bridge St, Birmingham B1 2JZ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Birmingham 4*
Number of rooms: 319
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Also Known As:
Hyatt Regency Birmingham Hotel Birmingham
Birmingham Hyatt Regency
Hyatt Birmingham

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