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Hyatt Regency Birmingham

Certificate of Excellence
4.0 of 5
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2 Bridge St, Birmingham B1 2JZ, England
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Hyatt Regency Birmingham
Best prices for: 1 room 1 guest
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Ranked #21 of 137 Hotels in Birmingham
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Paula2202 Walsall
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1,367 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Walsall
2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

We went to the Hyatt for our mini honeymoon from the 28th of March to the 30th of March. We made the booking through booking.com. When we got there cause it was our honey the guy at the reception decided to upgrade us to king room with a view. So instead of paying £235 he said we would £275 for... More 

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Birmingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I attended a work conference here, the staff were very friendly and there was a great atmosphere. We had a champagne reception, three course dinner and love band all of which were fantastic. The room was lovely, very clean and had a great view over Birmingham. I would definitely come again.

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your recent experience at Hyatt Regency Birmingham. I am pleased to hear you have enjoyed your stay with us. Please be assured your compliments will be passed on to our associates who are well didicated into delivering the authentic hospitality Hyatt Hotels are known for. Thank you for choosing Hyatt Hotels as your preferred... More 

Sidmouth, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

It was an ok hotel, with ok rooms. Staff were pleasant and friendly. Room was a good size with a tv, king bed, bathroom. Mini bar was a bit sparse and to be honest totally over priced. For a 4 star hotel the mini bar was double the price of the 5 star Grange Hotel. We ordered room service which... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. I am truly sorry to learn we did not exceed your expectations when you stayed in our Hotel. I have shared your comments with the relevant Managers who will ensure we deliver the value for money and quality in all the services we offer. We are also in... More 

Romford, United Kingdom
Top Contributor
114 reviews 114 reviews
31 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

this was our third visit to this splendid hotel, there are no negatives. The reception staff are friendly, rooms are spacious and comfortable. The bed is wide and you can't experience a better sleep. The pool and spa are very nice. The hotel is centrally located for theatres and restaurants in the area. I wouldn't bother trying anywhere else as... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. It is always a pleasure to hear our guest has always enjoyed their experience in our Hotel and I am glad to learn we were able to consistently exceed your expectations each time you visit us. Thank you for continuously choosing Hyatt Hotels as yoour preferred brand. I... More 

London
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed on a sat night with room overlooking canal and bars. Unfortunately the loud music from clubs can still be heard and kept us awake until 2am when bars closed. We had afternoon tea and breakfast in the hotel and can recommend both. Service was great and quality of room good (except sound proofing!) We will stay again but... More 

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. I am truly sorry to learn of the noise disturbance you have experienced from our neighbouring bars. We are constantly in contact with the relevant Management to ensure the level of noise is to minimum if not any, but please accept my sincere apologies for enduring this. It... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

A lovely swanky hotel with a great bar overlooking broad street and has a great restaurant...the city view from the room wos great..the standard room wos better than expected..we would defiantly go again

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedbak of Hyatt Regency Birmingham. It is our pleasure being able to share with you the beautiful views of the city and I am glad you have enjoyed your stay in our Hotel. Thank you for choosing Hyatt Hotels as your preferred brand. I look forward to welcoming you back in the near... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel for one night for a gig, but early check in so was their for a good bit of the Day. Right in the middle of the entertainment district walking distance to the barcley card arena. Loads of nice bars and restaurants around and easy walk to city center and train station so no need for taxi's.... More 

Was this review helpful? Yes 1
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear Thomas, Thank you for sharing your feedback of Hyatt Regency Birmingham. It is a pleasure to hear you were able to enjoy your stay in our Hotel. we are indeed centrally located in the city, providing you the convenience while in Birmingham. Your compliments will be passed on to our associates who will be pleased to hear of your... More 

Worcestershire, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Wanted a nice lunch for special occasion with friends at fancy hotel instead of local pub. Wished we had saved our money and gone to pub. No welcome greeting on arrival. Had coffee first in freezing bar then coffee tepid. Resturant surprised that we had booked table despite ringing them. No white table cloths. No wine glasses or wine list.... More 

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Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing you recent experience at Hyatt Regency Birmingham. I am truly sorry to hear of the poor experience you have encountered from our pub and restaurant. What you have described is not what our guest have come to expect when visiting Hyatt Hotels. Your comments are shared with the Food & Beverage Manager who will... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was staying at this hotel on a business trip, it was an overnight stay that was fairly pleasant - I checked in and was asked if I would like to add breakfast, which I agreed to. My room was on the 18th floor, and was quite impressive on first entering - the room is spacious and the floor to... More 

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your recent experience at Hyatt Regency Birmingham. I am sorry to hear if not for the wrongly posted breakfast charge, we would have exceeded your expectations at Hyatt Birmingham. Having said this, your comfort and convenience are our priority, the serrvice Hyatt Hotels are known for. Thank you for choosing us as your preferred... More 

Horsham, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel staff were extremely friendly and helpful. We were allowed early check in, bed were extremely comfortable and the tele channels were perfect! Will definitely stay here again! Ask for a high rise room, some of the views are great! Hotel is very close to the canal side where you can find some great bars and restaurants!

Was this review helpful? Yes
Dominik S, Manager at Hyatt Regency Birmingham, responded to this review

Dear User, Thank you for sharing your feedback of Hyatt Regency Birmingham. It is always a pleasure to hear how our valued guest enjoyed their stay in our Hotel. Please be assured your compliments will be passed on to our associates that made your stay in Hyatt memorable. Thank you for choosing Hyatt Regency as your preferred Hotel to stay... More 

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