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All 138 Birmingham hotels

Birmingham Marriott Hotel

4.0 of 5 Hotel   |   12 Hagley Road, Birmingham B16 8SJ, England (Edgbaston)
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Birmingham Marriott Hotel
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79%
Ranked #36 of 138 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Gemma L Nottingham, United Kingdom
  • Reviews (384)
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384 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

A group of us stayed at this hotel on Saturday, July 19. Booked under the spa package, we were already pleasantly surprised by the very reasonable rate offered by the hotel before our arrival; for £110 we got a light lunch, dinner, bed, breakfast, access to the spa & one treatment. The hotel was clean & welcoming, and conveniently located... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Hi - Thanks so much for your feedback. It was really busy the saturday you stayed with us, but glad we got the service right and you had a good stay with us. I have emailed all the staff your comments, as they worked extremely hard that day and it is nice when they get the feedback and guests appreciate... More

Carrickfergus, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On arrival in May 2013 i was pleasantly surprised with the luxurious lobby, the easy layout of the reception... bar/grill, conference facities and leisure facilities. The staff were very helpful and professional. The double i occupied was more than spacious, airy, clean and well laid out. Very comfortable bed and beautifully tiled, clean and well equipt bathroom. I would certainly... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for taking the trouble to review the hotel. I am glad that the staff were all helpful and professional and everything was in order with your room and hotel facilities. I love seeing 5 star rating - I will pass that on to the staff. Much Appreciated. Gordon Tyler - General Manager More

Senior Contributor
49 reviews 49 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here on a Friday for a wedding and it was well up to standard. The staff were excellent in taking care of us and making sure we had everything and the room was clean and well maintained. Others should learn from the Marriott see my other Birmingham hotel review

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your review - your feedback is really important. I am glad you had a good stay and everything was up to standard. To be honest I am a bit disappointed we didn't wow you with our service and standards, which is our aim, but I am glad you had a good trip to Birmingham. More

London
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived very late to this hotel but having stayed here before I knew what to expect. If I can I will look to stay with the big six hoteliers throughout the world. Nothing changes just the look. This hotel is actually a classic looking building and quite elegant. Arrive a reception and greeted by smiling employees who offer an upgrade... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your great feedback. I am glad you had a good stay with us - I have passed your positive comments onto the reception team. Gordon Tyler - General Manager More

Heswall, England, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here on Saturday July 12 th for an annual get with old university friends. I did quite a lot of research before booking and was delighted that this hotel lived up to my hopes. The service was excellent from the first interaction and continued from there. We needed an extra bed which was brought in immediately to our... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Wow - I am glad you had a good stay and everything worked out well. I have emailed all the staff your comments to make sure that we keeping looking after our future guests as we did for you. Thanks for the feedback. Gordon Tyler - General Manager More

Tucson, Arizona
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

In town on business for several days and was recommended to stay here. Being a Marriott Rewards member doesn't hurt either. Overall, a decent establishment to stay at. I was given a room facing the Five Ways turnabout, which provided a nice view upon looking out the window. Check-in staff was efficient and helpful. Although one cannot fault the hotel... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

I am glad you had a good stay with us. Your feedback about the restaurant is really helpful, and we have since changed both the menu and set up. I will ensure that we get the basics consistently right like offering drinks upfront but I am glad you enjoyed your food and will pass those comments onto chef. Gordon Tyler... More

Reading, United Kingdom
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family visit. We had we thought booked two twin rooms with an added bed in one. So 2 and 3. Instead of which we got 2 double rooms and a suggestion that 3 of us shared the quite small double bed. Once we had pointed out that this was not going to fly they did give us a room with... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Jonathan, Thanks for your feedback following your recent visit - after the initial problems with making the booking, I am glad your stay went. Feel free to call the hotel if you would like help making your bookings - we will do our best to assist. I will pass your nice feedback back onto our front desk and bar team.... More

Birmingham, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not a bad position just on fiveways island 5 minutes from the city centre, a couple of minutes walk from Broad Street. This hotel is reasonable value, £99 for a room including breakfast, which by the way was excellent. Best scrambled egg I've had in a long while, (most hotel scrambled egg is just a liquid mush, but this was... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your review - particularly the comments about the staff I will pass them all on - this is exactly what we need to keep doing. In terms of the bar....I agree with you and have exciting plans to give it more of a buzz and a bit more atmosphere. Please come back and see what we have... More

tamworth
1 review
5 of 5 stars Reviewed 3 weeks ago

I want to thank julia and chloe on reception although they couldn't find booking managed to get my mum and dad in and upon check in found out it was my moms birthday ! After arriving back from a swim a gorgeous dessert plate was delivered to the room this made her day and its little touches like this that... More

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your great comments - I am glad you enjoyed your stay. Sorry about the phone - our housekeeping team have now checked all the phones in the building to make sure they are working - sometimes they get knocked during cleaning and the cable comes out. More

Burton on trent
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for just one night Saturday 28 June. Very friendly staff, room wasn't ready when we arrived but given complimentary drink and then really nice room. Very clean and well run. They even lent us an umbrella to take out for the evening. Would definitely use again.

Was this review helpful? Yes
Gordon T, Manager at Birmingham Marriott Hotel, responded to this review

Glad you had a great stay with us. Sorry about the weather! More

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Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road, Birmingham B16 8SJ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Birmingham Marriott Hotel 4*
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Also Known As:
Marriott Birmingham
Birmingham Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#10 Luxury Hotel in Birmingham #19 Business Hotel in Birmingham #31 Family Hotel in Birmingham #42 Romantic Hotel in Birmingham
Hotel Class
Number of rooms
102

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