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Birmingham Marriott Hotel

4.0 of 5 12 Hagley Road, Birmingham B16 8SJ, England
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Certificate of Excellence 2014
Birmingham Marriott Hotel
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Birmingham Marriott Hotel
Birmingham Marriott Hotel
Birmingham Marriott Hotel
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448 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Recently stayed at the Marriott, nice hotel well balanced, the Spa and gym are really good, good size pool with steam room and hot tub etc, the food is also to a very good standard with a friendly and efficient service in the bar. The buffet breakfast serves all the usual for breakfast and more both continental and british, vast... More 

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Wolverhampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleased with a Saturday night stay in this hotel. Stayed as a couple for one night only making using of the spa facilities. On arrival we were pleasantly created along with complimentary hot chocolate (not the best, but it warmed me up on a cold day!) The spa was good, not the best I have visited. There were a... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the beginning of December for our Wedding Anniversary on a dinner bed and breakfast package. On arrival the check in staff were pleasant, and the room comfortable. Dinner was booked for 8pm we were looking forward to a cocktail and special meal. We both drink Mojito's but there was no mint shame as we were really looking... More 

Was this review helpful? Yes
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for giving us your feedback on your recent stay - it is really helpful to us to know what we are getting right and need to keep doing and also areas for improvement. I am glad you felt welcomed by the front desk team and enjoyed your room. We clearly need to improve our bar service. I am pleased... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel itself was fantastic, however we went to the attached restaurant one evening to avoid stress and make things easier for our selfs. This was not the case... We waited 50 minutes for our main meal, some of which came out inedible, a further 45 minutes for our bill, which was incorrect so we then had to wait a... More 

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback. I am pleased you enjoyed your stay with us. I am sorry about the experience that you had in our restaurant. That is not at all typical as you will see from the other positive comments about the food left on trip advisor. I have spoken to my F&B Manager and chef about it - we... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, nothing was too much trouble. Small hotel compare with the other Marriott I have stayed in the past, but comfortable. food was good , clean rooms. pool very small, dissappointed nowhere to dry costume..

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback from your recent stay - it is really valuable to us. I am pleased you found all our staff friendly with nothing was too much trouble. We are a small hotel and pride ourselves to be Birmingham's classic hotel - Small enough to care about all our guests. I will advise feed back to chef that... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my wife previously and thought is treat her to a little shopping and food. The hotel in my opinion is a little dated and shabby. The room we had the mattress was very springy, sunken and very uncomfortable. The bathroom was again shabby, mouldy sealant around the bath and the sealant peeling away. Overall was disappointed with... More 

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your comments. The feedback we consistently get on our beds is good so I was surprised that you didn't find t to be comfortable. One of the engineering team is focused entirely on the bedrooms and ensuring they are kept top notch. I will try and identify the room you stayed so we can bring forward our next... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was there with a friend on a Saturday night. Very good location.We had a huge clean double bedroom. Room service was good and staffs were very friendly and helpful on reception. We asked for a nice place to eat which they recommended us an italian restaurant close to them called Del Villagio.excellent food and warm atmosphere. Then we headed... More 

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback - I am pleased that you had such a good stay with us - that is what we aim for. I will pass on your kind comments about the reception team to them at our next team meeting. We are a handy distance from the bars on broad street, away from the noise but at the... More 

Lytham St Anne's, United Kingdom
Top Contributor
84 reviews 84 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked here very last minute to break up our journey home after an excellent stay at another Marriott property. The on-site parking was a major factor. Checked in quickly. Large double double room for our family of four. Double bed fine for the kids but too small for us and ended up having a broken nights sleep as a result.... More 

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback from your stay. I am glad you enjoyed staying in our double doube rooms. I will look into whether in future we could swop a King bed for one of the doubles. I am pleased you found everything clean - I personally check cleanliness in a number of the rooms every week. Great to hear your... More 

England
Top Contributor
121 reviews 121 reviews
45 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here whilst visiting our son at university. Pros: Huge and comfy bed Very large room Good breakfast Friendly staff during the day Good price Cons: Very dated furnishings in the bedroom, albeit clean - corridor décor faded and scuffed, carpets ancient and worn The bathroom was odd - there was a large grubby blind along one wall of... More 

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Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your recent review. I am glad you enjoyed breakfast and found the staff friendly throughout your stay. I am sorry the view from your window wasn't very inspiring, it does vary depending on which way you were facing. I can say that those with a sight of broad street were very popular for New Year's Eve. I will... More 

Hereford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arriving late on business and tired, walked in and there was a busy Christmas party! As I was working early the next day I asked if I could have a nice quiet room. The receptionist who I believe was Hannah was absolutely fantastic. So friendly and efficient and really refreshing. Checked into a gorgeous room and had the best nights... More 

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your recent review. I am delighted that we were able to provide you with a refreshing nights sleep and Hannah was able to accomodate your requests. I will personally pass on your thanks. Kind regards, Gordon Tyler - General Manager More 

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Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road, Birmingham B16 8SJ, England
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Birmingham Marriott Hotel 4*
Number of rooms: 102
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Also Known As:
Marriott Birmingham
Birmingham Marriott
Hotel Style:
#7 Luxury Hotel in Birmingham
#11 Business Hotel in Birmingham
#28 Romantic Hotel in Birmingham

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