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All 140 Birmingham hotels

Birmingham Marriott Hotel

4.0 of 5 Hotel   |   12 Hagley Road, Birmingham B16 8SJ, England (Edgbaston)
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Birmingham Marriott Hotel
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79%
Ranked #36 of 140 hotels in Birmingham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
May_Sam19 London
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392 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
London
Contributor
20 reviews 20 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The rooms are, as you'd expect, clean and comfortable with an excellent sized bed. The service is wonderful with staff always appearing happy to help. To sum up; brilliant rooms, brilliant service, no complaints.

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Northampton, United Kingdom
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having stayed at this hotel before, we knew the rooms and service were good. We had a king executive room, fantastic sized bed, spacious room and large bathroom. The rooms maybe a little dated but are very comfortable. The service is great.This time we booked the dinner package, we had the restaurant to ourselves ( people had eaten earlier on... More

Was this review helpful? Yes 1
Potton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Going to be right on the button about this review. I'll get the negative bit out the way first. This is the second Marriot where I've found that you can't get access to the movies on the tv. However, on this occasion and after 2 requests to reception, this issue was sorted òut. We went to Birmingham for a weekend... More

Was this review helpful? Yes 2
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

I really appreciate the great feedback. With regards to the movies not working intially - we will do some more checks. I check a number of rooms myself each week, and it works when I do it - but that doesn't mean to say that sometimes the settings get altered and doesn't work first time as it should. I can... More

Cologne, Germany
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I always try to avoid big chains and prefer to sleep in smaller hotels but it's always amazing to stay in a Mariott. The service is always outstanding and the team is really very well trained and takes care as if it would be a small boutique hotel and not a chain company. Very well.

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

To read your comments about being an outstanding team and to care about our guests as if we were a small boutique hotel is truely music to my ears. I fed your comments back to the team at our morning meeting today. We love what we do and whilst we are smaller than many of the city centre hotels -... More

Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really super staff made us feel really welcome, and very rare to find such a Victorian building of character amongst the brutalist monstrosities of Birmingham at such a good price. Super location accessible to the canals and local railway station enabled us to easily enjoy the best parts of the city all by public transport: Cadbury World, Thinktank, Severn Valley... More

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Wow - it is lovely to get your great feedback about your stay with us. I will pass on your comments to the hosts that looked after you. We are proud to be one of Birmingham's true classic hotels and our size means that we are small enough to care about all of our guests and gives us a chance... More

Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Birmingham Marriott hotel for a family wedding that was taking place at Highbury Hall. The hotel staff were very friendly and were very helpful. They provided the correct information for the organized transport and were able to direct us to other facilities when needed. The breakfast was outstanding and our room was clean, comfortable and well... More

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

I am delighted that you liked our famous breakfast and felt well hosted by our staff. Please come back again soon. Gordon Tyler - GM More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Though small, the rooms were clean and comfortable. However, the carpet could have done with a clean and the furniture upholstery was worn. The room safe was broken! In the spa/gym/pool area, the changing rooms were grubby. The staff were all friendly and welcoming but someone should train the bar staff properly: a slice of cucumber, not lime, is usually... More

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your valuable feedback. I am glad you had a good stay but I take on board your feedback on the room. It is really unusual for one of our rooms not to be up to scratch but I have visited your room and can see it needed a few touches - which have since been made. In terms... More

Wales
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent Marriott Hotel. Check in was very efficient and staff very helpful and friendly. The hotel is in excellent decorative order and very clean. We stayed in a double double (414). The room was a really good size as well as a good size bathroom - the room was also very quiet. Breakfast was excellent (hot!) and... More

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

I get a real buzz from reading great feedback like this - because it means that we are doing our job as we should do and looking after our guests. We are really proud of our hotel and what we do, and I am glad you found our location good for going out and enjoying all that the city has... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were top notch, staff were friendly and extremely accommodating. Spa facilities were ok, although gym lacked equipment. Excellent selection for a buffet breakfast, wish i had had time for seconds! Brilliant for a business stay, will definitely be returning

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback. I am glad you thought the room was top notch - our engineering team do a full room inspection and maintenance check on our rooms every 10 weeks to make sure that they stay in great condition. I am pleased you found all the staff friendly and helpful - we only recruit people that want to... More

Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived a little later than expected on the Friday evening as the motorway had been at a standstill. We received a warm welcome from the staff when we arrived. Check in was very quick and simple. I had checked in the previous day using the Android app. As a gold card holder, we were upgraded to a superior room... More

Was this review helpful? Yes 1
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thanks for your feedback about your stay - I am pleased you were able to use the Mobile App check in and you enjoyed our breakfast offering and the in-room facilities. I will pass on your comments to the front desk team and Chef. Gordon Tyler - General Manager More

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Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road, Birmingham B16 8SJ, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Birmingham Marriott Hotel 4*
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Also Known As:
Marriott Birmingham
Birmingham Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Birmingham #17 Business Hotel in Birmingham #32 Family Hotel in Birmingham #34 Romantic Hotel in Birmingham
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Number of rooms
102

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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