We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 137 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn City Centre to your Saves list
Holiday Inn City Centre
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Booking.com Travelocity
and 7 more sites!
69%
Ranked #49 of 137 hotels in Birmingham
A recent review
Write a Review

588 people have reviewed this hotel

Traveler rating
    132
    272
    141
    26
    17
See reviews for
36
161
42
201
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself and a friend stayed here recently after a concert at the LG arena. We had booked a couple of months in advance to get a great rate on our twin room. It is in a great location! A 2-3 minute walk from Birmingham New Street and five minutes away from the Bullring shopping centre! We arrived 15 minutes before... More

Was this review helpful? Yes
Bristol
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 1 night whilst visiting the NIA. Is in a great location, just by the train station and close to the shops and approx 20-25 min walk to the NIA. Room was comfortable although the bathroom location could be better, toilet was right next to head of the bed. Staff were all very helpful and friendly with a... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear ElaineBristol, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn and that you found the hotel helpful and friendly. I will raise your comments with the Hotel architects for future references also. Being located... More

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My partner and I returned home yesterday from a weekend break staying here and we couldn't fault it. We have stayed here many years ago but was really surprised at the hotel rooms as they have been refurbished and we were blown away with our room. The room was so big, it was clean, and had everything we needed. The... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear jepc86, Thank you for your excellent review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay. It is also very encouraging to hear that you liked the improvements we have made to this property over the years. I have taken the liberty to share your comments... More

Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We asked for a room on a high floor level & got it. The room was spacious,bed was comfortable,lovely to have a choice of pillows. That's a nice touch! The level of cleanliness was faultless. Very very good!! The location was perfect for us. Will definitely stay again when we visit Birmingham.

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear moonmaiden2011, Thank you for your excellent feedback. I am delighted to hear that you thoroughly enjoyed your stay and have taken the liberty to share it with the Hotel team as such feedback gives that little extra incentive to do it even better the next time. We look forward to welcoming you back soon. Kind Regards More

Aberystwyth
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn, Birmingham City Centre doesn't look too inviting from the outside, but on the inside it's fine. You couldn't wish for a more central location, as it's within just a few minutes walk to New Street and Moor St. train stations, to the Bullring and the major shops, to Chinatown and the Hippodrome Theatre, the Mailbox (restaurant quarter),... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Traedmawr, Thank you for your excellent feedback regarding your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found our location to be central to all attractions, staff to be friendly, breakfast to be very tasty and the hotel amenities to your liking. I have... More

Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is good enough, the buffet breakfast is very nice, you can have a full english breakfast, also cereal, croissants, and cold salads. Rooms are good enough, which is expected, as I reckon Holiday Inn always is high quality.

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Statice, Thank you for your excellent review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn. We hope to welcome you back soon. Kind Regards More

Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here few weeks back and it was great. Very clean, very modern and great shower. Would thouroughly recommend to anyone staying a few nights visiting the city. Would stay here again if I go back.

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sbstraveller, Thank you for your excellent review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that we were able to deliver your expectations from a Holiday Inn. We hope to welcome you back soon. Kind Regards More

newcastle upon tyne
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I had a most enjoyable stay; staff pretty good, room clean and well equipped, a real bonus to have a fridge and I slept well. However I did have friends staying at the same time who said they didn't sleep a wink due to all night traffic and street noise! So think I must have been lucky to have a... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear mollyjacob02, Thank you for your kind review regarding your latest visit to the Holiday Inn Birmingham City Centre. I am delighted to hear that you found the rooms to be clean and of good quality and staff to be helpful and that you had a good night's sleep. We look forward to welcoming you back soon. Kind Regards More

Leamington Spa
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here on a night out in the city - we went to a superb Japanese restaurant and saw Evita at the Hippodrome - the hotel looks a little rough from the outside but its very well appointed on the inside where it matters. The rooms were lovely and I had a really good hot shower which I like... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear oloren1988, Thank you for your kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay. We hope to improve the façade of the Hotel and have already submitted our planning application to the local authorities. I have taken the liberty to share your comments with... More

Glasgow, United Kingdom
Top Contributor
67 reviews 67 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights to visit a show at the NEC. Huge room, big bathroom and both spotless with all you needed. Good double glazing kept out the worst of the city traffic noise as you are right in the centre, 5 minutes walk from New Street train station. Not all noise, but most. The buffet breakfast in the... More

Was this review helpful? Yes 1
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear toots347, Thank you for your excellent review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn and most importantly you found the staff to be excellent. Such feedback always gives that little extra incentive to do it even... More

Been to Holiday Inn City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn City Centre

Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn City Centre Hotel
Holiday Inn Birmingham
Birmingham Holiday Inn
Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#36 Business Hotel in Birmingham
#38 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Priceline, Hotels.com, Agoda, Asiatravel.com Holdings, Otel and Venere so you can book your Holiday Inn City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.