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All 138 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Ranked #45 of 138 Hotels in Birmingham
A recent review
4 of 5 stars reviewed 2 days ago
Jeremy E Nottingham, United Kingdom
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769 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
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  • Danish first
  • English first
  • French first
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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose this hotel because of its central location, close to china town, the Christmas market and theatres. The hotel was comfortable and clean but the decor had an outdated feel to it. Everything worked as it should and the bed very comfortable. The check in staff member was very friendly and efficient. The additional cost for breakfast was worth... More 

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London, United Kingdom
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was nice but the noise from the street made sleeping all but impossible - this being despite us being on the 7th floor above ground. Double glazing was useless from a sound insulation point of view. Having stopped at at least 4 other central Birmingham hotels would not go again to this one again due to the excessive noise.... More 

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Hong Kong, China
Top Contributor
61 reviews 61 reviews
56 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for 2 nights in Dec, no surprise compared with other Holiday Inns Pros: - 5 mins walk to railway station, city center, China town and X’mas market Cons: - Cannot connect to the free Wifi. - No free car park, they offer a discount for the car part nearby.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Anthony_Chow, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am sorry to hear that you experienced some shortfalls with the complimentary wi-fi connection. I can assure you that the engineers are called out to rectify any faults. Please accept my sincere apologies for the inconvenience caused by this incident. Unfortunately, we do... More 

Oxford, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We visit Birmingham regularly for concerts and theatre and we usually stay at the Raddison Blu but we decided to try out the Holiday Inn next door for a change as they were offering a good room rate. We booked a 3 night stay in a superior room. When my partner made the booking she saw the website made mention... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Widmerpoole, Thank you for your reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am sorry to hear the confusion with the complimentary items in the mini-bar. I know that you have been contacted by management of the Hotel and this matter has now been resolved to your satisfaction. It is only by receiving such feedback... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This stay did exactly what I wanted. Nice contemporary room, beautifully decorated and clean. Stayed for a 2 day business meeting in a nearby building and we had an evening dinner function in the hotel. Free wifi, good food, excellent service. No noise during the night. Started getting a little noisier with traffic around 6am but they do provide earplugs... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Wendy B, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering a high quality service and comfortable accommodation. I have taken the liberty to share your comments with the Hotel team, as such great... More 

Bedford, United Kingdom
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is a bit tired but is well situated for Station and car park, although that is £24 per day. Far enough away from Bullring/centre to be quiet enough in the evening. Staff are friendly although you can wait a long time to check in if you arrive about 5pm along with everyone else. Rooms vary. I have been in... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Steveie B, Thank you for your encouraging and constructive feedback following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you generally enjoyed your stays and that you found the staff to be friendly. It is only by receiving such feedback that we are able to monitor ourselves and make the necessary... More 

sheffield
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night this week and found it excellent. Room was at back of hotel next to a lift,and no noise at all was experienced. Very good breakfast with both hot and cold available and a comfortable bar with prices not to bad. Ncp car park next door ,fifty percent discount for hotel guests, just get your... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear ajaxer, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and found the location to be perfect for your needs and Hotel to be offering everything you would expect from a Holiday Inn. I have taken the liberty to share... More 

Kidderminster, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on business, but as it's centrally located it is also ideal for shoppers and visitors to the city centre. I did not eat there, but the hotel was clean, with well proportioned and comfortable rooms. The staff were friendly and professional and I enjoyed my stay and even got a good nights sleep, which is... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear adrian b, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear your comments regarding cleanliness of the Hotel, comfortable bedrooms and most rewarding for us that friendliness and professionalism of the staff. I have taken the liberty to share you comments with the Hotel team, as... More 

Athens, Greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

..Unless you can confirm that your room will not be on the S floor. I was unlucky to arrive late in the night and I was allocated in an old fashioned, smelly room on the floor above the basement. The room was noisy, cold and not nice at all. There are very nice rooms on the other floors, but this... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear SHEILA003, Thank you for reviewing your latest stay at the Holiday Inn Birmingham City Centre. I am sorry to hear that you did not fully enjoy your stay on this occasion. For information only, we do not have rooms above basement and all bedroom floors are actually located 3 floors above ground level. However, I have asked the Operations... More 

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our second visit to this hotel due to its great location for shops, restaurants and other attractions - we were attending a concert at The Institute and it was about a 15 minute walk. Parking is very limited at the hotel so you need to book a space in advance, otherwise just use the nearby multi-storey. We had... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Jeanette B, Thank you for your very kind comments regarding your latest stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you and family thoroughly enjoyed your stay and that you found the accommodation on offer to your satisfaction, breakfast to your liking, and most promising for us that reception staff to be very... More 

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Number of rooms: 280
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#30 Business Hotel in Birmingham
#30 Family Hotel in Birmingham
#40 Romantic Hotel in Birmingham

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