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All 137 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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69%
Ranked #48 of 137 hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
Chris B england
  • Reviews (635)
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635 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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england
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here as my company had a conference at the ICC and overall the hotel was good. Parking was close by at the bullring shopping centre and the reception was quick and efficient. The rooms were above average for a holiday inn although being in a city centre it can be noisy if you have the windows open. The... More

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San Juan, Puerto Rico
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are very friendly and helpful and the location is very essential was plenty of restaurants and shops within walking distance. Had an issue with the air conditioning on half of the floor the first night but decided to stick it out since I was tired from traveling and switched rooms on the second day. The first room seemed... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear sbenus, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you enjoyed your stay with us. I understand you experienced a mechanical issue with the room allocated for you but the team on duty were able to address this matter efficiently. We hope to welcome you back soon.... More

London, England, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Location - 5mins walk from New Street Station. Staff - Friendly, professional, helpful, good sense of humour and charming. Rooms - Clean, luxurious (marble surfaces), comfortable beds, spacious shower with easy-to-use settings, alarm clock, nicely carpeted and AC that can be used to with heat or cool. Breakfast - All the choice you could want! English breakfast (including hash browns... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear DaveDeb_12, Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the staff to be friendly, rooms to be clean and modern, bar to be offering fresh food with relaxing surroundings and breakfast to be fresh... More

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been to this hotel before but not for a few years ,it still is a great place to stay.the location is excellent i arrived by train at Birmingham new street and within 5 mins walking was in the hotel and settled in my room.The bullring is a short walk which is an excellent shopping centre plenty shops and bars... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Allan P, Thank you for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn. It is always most encouraging to receive such feedback and it does give that little extra incentive to do it even... More

Cardiff, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights at this hotel in June this year and found it to be in a perfect location for the bullring shopping centre and the indoor and out door markets, we asked for a room with shower only as misses cant climb into a bath and that's exactly what we got, Nice clean room with comfy bed and walk-in... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear howell, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you found our location to be suitable for you and facilities to your liking, staff to be friendly and helpful with good quality food being served. I have taken the liberty to share your comments with the Hotel... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel,the room was huge and it was nice to have an iron and hairdryer. Ifbi was on my own I would think twice about staying here as the outside area has a few people who can make you feel uncomfortable but no faults with the hotel.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Karen L, Thank you for sharing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to read your comments about the facilities provided. Regarding the undesirable people making you feel uncomfortable outside the Hotel, as I am in regular contact with the local authorities, I will discuss your comments with them at the next meeting.... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We checked in late, around midnight I think. We were a party of 6 rooms, but even so the check-in process took quite a while - this was the only negative really. The rooms were recently refurbished, and very good for a Holiday Inn type place. Comfy bed, great shower, decent TV, etc. Didn't get a chance to try the... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Jon F, Thank you for kind review regarding your recent experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering you would expect from a Holiday Inn. Being a City Centre property, even though we benefit fully from double glazed windows,... More

Bicester
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for a couple of nights with a group of ladies on a hen weekend. We were made welcome by helpful staff. The rooms were spacious and well equipped with very comfortable beds. No complaints. Location was very good for train station, and also has a good pub nearby which does good food including breakfasts at very reasonable prices.... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear JayneBicester, Thank you for your recent review regarding your experience at the Holiday Inn Birmingham City Centre.I am delighted to see that you enjoyed your stay thoroughly and that you found the Hotel to be offering everything you come to expect from a Holiday Inn. We hope to welcome you back soon. Kind Regards More

Blackburn, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I haven't stayed in a city centre Holiday Inn for a long time. The standard room has all the necessaries but space is limited and there isn't a wow factor. Everything works and the room service food was relatively good value and of a good standard. Road noise is a little above acceptable from my 5th floor room with curtains... More

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Huddersfield, United Kingdom
Top Contributor
121 reviews 121 reviews
63 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here with my wife and to be honest average is only given following a complaint and their good reaction. Refuse a room a s level the first with rooms. They are old, windows don't close and carpets sticky in our case. We had a room change a bottle of wine brought. However as a ihg member I was... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Mark G, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am sorry to hear that you experienced some issues on arrival which was dealt to your satisfaction by the Duty Manager. I can assure you that your comments have been taken on board and fully discussed with the Hotel team. We hope... More

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#36 Business Hotel in Birmingham #38 Romantic Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Number of rooms
280

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