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All 137 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Holiday Inn City Centre

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Ranked #51 of 137 hotels in Birmingham
A recent review
5 of 5 stars reviewed 3 days ago
toots347 Glasgow, United Kingdom
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578 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Glasgow, United Kingdom
Top Contributor
67 reviews 67 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for two nights to visit a show at the NEC. Huge room, big bathroom and both spotless with all you needed. Good double glazing kept out the worst of the city traffic noise as you are right in the centre, 5 minutes walk from New Street train station. Not all noise, but most. The buffet breakfast in the... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear toots347, Thank you for your excellent review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver and exceed your expectations from a Holiday Inn and most importantly you found the staff to be excellent. Such feedback always gives that little extra incentive to do it even... More

Telford, United Kingdom
Top Contributor
77 reviews 77 reviews
19 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for one night as going to the Alexandra Theatre. Check in efficient, staff informative. Large clean bedroom, fully equipped bathroom. Disappointed that restaurant did not open until 7pm as we had seats at theatre for 7.30 so unable to use. Main problem was the overnight noise. We were on the 2nd floor facing Holloway Circus and traffic, car horns... More

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Senior Contributor
23 reviews 23 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 1 night as attending a function at the hotel. Room was recently refurbished, large clean and had everything we needed including a safe for valuables. 4th floor overlooking the busy road but this didn't impact on sleep quality (although that may have been helped by the G&Ts). Bar prices a little on the high side but thats... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Chrissywales_9again, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City and for your constructive comments regarding the position of hair dryer in your room and the lay out of restaurant table at breakfast. I can assure you that your comments have been taken on board and will be addressed (where possible) by the management team.... More

Coventry, United Kingdom
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for the weekend, to see a show in the city, hotel was fab! Room was spotless, bed was very comfy, had a great nights sleep. Staff were very helpful, friendly, and courteous, my husband mentioned we were there to see a show for my birthday and on our return a birthday cake had been sent to our room,... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear by liz H, Thank you for your kind review following your recent visit at the Holiday Inn Birmingham City Centre. I am delighted to hear that you and your husband thoroughly enjoyed your stay and that you found the staff to be friendly and courteous. I am also glad to hear that you enjoyed the birthday cake. I have... More

ayrshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from two nights at holiday inn very central for all amenities . Rooms clean and tidy with all u need for a weekend break . Didn't eat at hotel as so many places close bye . Near bullring , mailbox and 4 minutes from new street station!

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear AyrshireAnn, Thank you for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn. We hope to welcome you back soon. Kind Regards More

Northern Ireland
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Myself and a friend stayed here for a weekend (2 nights) during March. We booked two double rooms at a very reasonable price compared to other hotels in the area for that weekend. Prior to my stay I had read the reviews here on Tripadvisor about the noise from the main road, which concerned me as I am a light... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear rik82, Thank you for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am very happy to hear that you thoroughly enjoyed your stay and that you found the food to be of good quality. It is also great to see that we were able to accommodate your request for a high floor.... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I really couldn't rate this hotel highly enough. We received a warm welcome, and the room was lovely - so much better than I expected considering what we paid for it. The Concierge was also really helpful in directing us to where we needed to be and so respectful - you don't see that word used very often nowadays! The... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear DBarlow2014, Thank you for your kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear your comments, especially about the staff attitude and the quality of food served. It is always most encouraging to receive such feedback and it does give that little extra incentive to do it even better the... More

Chichester, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Service good, location great , tired and warn furniture , room 613 fabulous . Clean and comfy bathroom a bit small but hey room was great. Central location could not have been better, went out to eat as right on top of china town 15 pound to reserve a space outside hotel for car, great value.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear monkey170, Thank you for reviewing your latest experience at the Holiday Inn and for your constructive comments. I would like to inform you that we are planning a large refurbishment in/around public areas which will address the shortfalls you have raised in your comments. I am certain that following the remedial works we will be carrying out, you will... More

Birmingham, UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here recently on a business trip. The rooms are comfortable, recently updated and have a number of amenities. Staff was also exceedingly helpful and professional and the hotel is a few steps from new street station. I had no noise issues, but was on the 7th floor, so this was probably key. Would stay here again, for business... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Aprillb88, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn and that you found the staff to be exceedingly helpful and professional. I have taken the liberty to share your comments with my team,... More

Tamworth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the cheapest hotel we could find nearest to the Hippodrome Theatre in Birmingham for our night out and it was the Holiday Inn. We had a lovely comfortable clean room with everything we needed including free wifi. We decided to take advantage of the buy one get one free breakfast next morning and we were more than pleasantly... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Carolesw1, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that we were able to deliver and exceed your expectations from a Holiday Inn. We look forward to welcoming you back in future. Kind Regards More

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Additional Information about Holiday Inn City Centre

Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn City Centre Hotel
Holiday Inn Birmingham
Birmingham Holiday Inn
Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#36 Business Hotel in Birmingham
#43 Family Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
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