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All 140 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Ranked #47 of 140 hotels in Birmingham
A recent review
3 of 5 stars reviewed yesterday
dmarie029 London, United Kingdom
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669 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Myself & my husband stayed here for one night. It's a 3 min walk from Birmingham New Street Station. Ahmed at reception was very friendly & gave us recommendations as to where to eat & places to visit. The room-not so good- the toilet seat in bathroom was broken, the water in the washbasin was lukewarm, the main light in... More

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Blackpool, United Kingdom
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stay here a lot and in terms of location and staff friendliness it is second to none. Worth booking a superior room if you can get a good deal (though good deals are few and far between these days!). Everything is 'on the doorstep' though parking is a bit steep even at the discounted rate of £12 a night and... More

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Corby, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Birmingham and travelled there by train to New Street station. When we arrived we couldn't believe just how close the hotel was- literally a few minutes walk down Hill Street. Check in staff were very friendly and gave us a map and explained what was around the hotel by way of places to go.... More

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Leicestershire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed twice at this hotel and have been reasonably satisfied both times. Reason for stay: Business Location: Great location in central Birmingham near Bimingham New Street stations (around a five minute walk due to upgrades at the station) Room: Room on Level 8 (do ask for a quiet room so you don't face the main road which can be... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Cara L, Thank you for your kind and detailed review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you enjoyed all aspects of your stay and most importantly you found the staff professional and friendly. I can assure you that your comments about the bathroom smell are being investigated and... More

Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently spent a night here when seeing Wicked at the Hippodrome. It cost £69 for 2 adults inc breakfast which I think was very reasonable. The room was HUGE!! Choice of soft and firm bed. All the amenities you could need in the room and you could request toothpaste etc. staff were very friendly and helpful. Cooked breakfast was perfect... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Luwa101, Thank you for your very kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you enjoyed all aspects of your stay. It is always a pleasure to get such great feedback and it does give that little extra incentive to do it even better the next time. We... More

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for one night on business, it was a two minute walk from the train station so very handy. The staff were helpful and friendly. The breakfast was a standard buffet style breakfast but was an excellent standard with a very wide selection. The hot breakfast was just that: nice and hot! Unlike some buffet breakfasts when your... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear MrsRLC, Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to see that you thoroughly enjoyed all aspects of your stay, and especially the quality of breakfast served. It is most encouraging to receive such great feedback. I have passed your comments on to all staff concerned,... More

Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just two minutes walk from new street station so ideal if passing through or staying on business Rooms are a decent size. Mini fridge, trouser press and iron! 'Double' bed a little on the narrow side but comfortable all the same Buffett style breakfast plentiful and tasty Couldn't fault the reception staff very helpful after our reservations... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear leescott05, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn and most importantly you found the reception staff to be helpful and knowledgeable. We hope to welcome you back soon. Kind Regards More

Alconbury, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a two night stay in this hotel and found it excellent. We booked bed & breakfast in a double room at a total cost of £55 per night. My daughter is disabled so requested an accessible room. On arrival we were met by a friendly receptionist who opened the car park and let us into a parking space... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sheila H, Thank you for your very kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay with us and that you found the Hotel staff to be friendly and helpful. I have taken the liberty to share your comments with the Hotel team, as... More

Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night because we went to watch wicked. Location excellent walking distance to bullring and new street train station and hippodrome. Asked for a high floor after reading reviews got 8th floor. The room was very clean an spacious. We paid £55 for a standard double and was very pleased. Loved the little red stick on... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear 5faten5, Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you found the Hotel to be offering everything you would expect from a Holiday Inn. We look forward to welcoming you back soon. Kind Regards More

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked the Holiday Inn for a trip down to see the team I support play Birmingham City in a friendly and at £55 for a twin room including B&B this was a bit of steal. In terms of location you can't get much better, it is right across the road from New Street which is one of the main stations... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sand82014, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the the Hotel facilities to your liking and staff to be efficient and friendly. Regarding Restaurant menu; we are currently updating our a la carte menu and during this... More

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#31 Business Hotel in Birmingham #36 Family Hotel in Birmingham #41 Romantic Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Number of rooms
280

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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