We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 138 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Holiday Inn City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Holiday Inn City Centre to your Saves list
Ranked #45 of 138 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 2 days ago
John N Slough, United Kingdom
Write a Review

797 reviews from our community

Traveler rating
    187
    367
    181
    40
    22
See reviews for
53
224
54
270
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (797)
  • Mar-May only
    (191)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (236)
  • Dec-Feb only
    (193)
All months
Liverpool
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

The hotel is excellent - service is great and rooms are fantastic. BUT it's just not possible to sleep because of taxi drivers outside honking their horns all night long - they obstruct the junction on Smallbrook Queensway and all feel the need to constantly sound their horns. Contacted police and they didn't help. Such a shame as nice hotel... More 

Was this review helpful? Yes
Slough, United Kingdom
Top Contributor
80 reviews 80 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location is great. Room and staff are good, parking is OK but the bar menu is very limited and you can only choose from this unless you have room service in your room or go to the restaraunt which most people don't want to do when staying away on business. Breakfast was not very good at all.

Was this review helpful? Yes
Coventry, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with husband for 1 night. Good location. Got 50% off the local NCP car park and also 2-4-1 on breakfast. Booked in advance and it only cost £55. Got a free upgrade to a big executive room as I'm an IHG member. Comfy bed, clean room: not much else to say really.

Was this review helpful? Yes
Hove, United Kingdom
Top Contributor
124 reviews 124 reviews
77 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was very dubious about staying at this property on first appearance: the exterior is pretty grim and looks like a concrete parking structure. But once inside, that impression completely changed. Check in was quick and efficient; throughout the weekend, the reception staff were courteous and smiling. The room was very comfortable and modern, looks as though it had been... More 

Was this review helpful? Yes
Crewe, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really good corporate conference venue. Some of meeting rooms can be a bit shabby or badly heated - we had portable heaters in one room, and tea/coffee service can be patchy. But our main conference was good and meals nice.

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear AdBecks, Thank you for taking the time and trouble to review your latest experience at the Holiday Inn Birmingham City Centre. I also appreciate your constructive comments regarding some of the conference facilities. I am delighted to inform you that our forthcoming refurbishment will address all the areas you have raised in your review. We hope to welcome you... More 

Wakefield, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed overnight on a Thursday. Room was ready early. Nice , clean twin room. Excellent service from staff on reception at all times. Great location near to New Street station, shops and Hippodrome. Buffet breakfast with everything you could have wished for. Would definitely stay again. ,

Was this review helpful? Yes 1
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear olwen g, Thank you for your very kind review regarding your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you rated highly rated the service you received from the staff. I have taken the liberty to share your comments with the Hotel team, as such... More 

Senior Contributor
32 reviews 32 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I am a platinum ihg reward member and therefore I have the luxury of a late check out which I take advantage of wherever possible. Today I was allowed a 2pm check out which was appreciated. However it is totally unacceptable that cleaners entered the room twice without knocking and tried to enter a 3rd time it luckily they knocked.... More 

Was this review helpful? Yes
Cardiff, Wales, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Went with my friend for a weekend to see Strictly Come Dancing. Very convenient for the New st train station and shops. NIA (Barclaycard Arena) was a 15 minute walk away but in a direct, easy route. There's no parking on site however, the NCP car park is right next to it...you couldn't get any closer. The hotel discount your... More 

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Lisa H, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you and your friend thoroughly enjoyed your stay with us. It is always most encouraging to receive such feedback and it does give that little extra incentive to do it even better the next... More 

Bridgnorth, United Kingdom
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The overall service and quality of the rooms and furnishings were excellent. The only negatives were that it was very noisy both inside and outside of the hotel until the early hours so consequently we didn't get much sleep.

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Kevin M, Thank you for your kind comments regarding your recent stay at the Holiday Inn Birmingham City Centre. I am happy to hear that you enjoyed your stay and that we were able to deliver your expectations from a Holiday Inn. I apologies for the inconvenience caused by the noisy neighbours you encountered during your stay. I hope... More 

Cambridge, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hi all, this is a lovely hotel, staffed with some lovely get up and go, helpful people who put service at the top of the list. I was really impressed with them and they are an asset, with their happy smiles and can do approach. However, this grumpy old man here grades the hotel as poor for a simple reason,... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Despegar.com, Agoda, Priceline and Odigeo so you can book your Holiday Inn City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#32 Family Hotel in Birmingham
#33 Business Hotel in Birmingham
#34 Romantic Hotel in Birmingham

194 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (170)
Viewed
Bathroom (22)
Viewed
Room/suite (77)
Viewed
Hotel & grounds (13)
Viewed
Dining (13)
Viewed
View from room (10)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (6)
Viewed
Dining (3)
Hotels you might also like...
Check In Check Out
Price Your Stay