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All 138 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Holiday Inn City Centre
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70%
Ranked #46 of 138 hotels in Birmingham
A recent review
4 of 5 stars reviewed 2 days ago
Tim&AlanCornwall Cornwall
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646 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
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Cornwall
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A cracking location just steps from New Street Station, the Bull Ring Shopping Centre and the Gay Village. Great value and clean rooms, unlike the Raddison Blu which we stayed at a few months ago during a similar weekend break.

Was this review helpful? Yes 1
Chester, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

I booked for four nights and stayed in room 214. The staff were wonderful and helpful and the location was literally 100 metres from the Birmingham New Street station - if you come out of the hill street exit. Check-in/out etc were good and they offered to keep my luggage if I wanted to stay in Birmingham longer on the... More

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Dublin, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked a one night's stay at the Holiday Inn Birmingham New Street as I was going to see Pearl Jam in Milton Keynes on the Friday and heading over to the cricket test in Nottingham on the Saturday.Birmingham was central for both of those events and the hotel less than 5 minutes walk from the train station. I arrived... More

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wolverhampton
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 1 night only choosing the hotel for its location close to the Birmingham Hippodrome. The directions led us to a fairly grotty back street and an NCP car park. But the hotel were helpful in letting us have the available blue badge parking space at the front. Reception staff were helpful in moving us to a twin... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear fossieWolverhampton, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am glad to hear that you found the Hotel to be offering everything you would expect from a Holiday Inn and the staff were friendly and helpful when dealing with your requests. We hope to welcome you back soon. Kind Regards More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here at the weekend whilst visiting friends. The staff at check in were very friendly, and as our room wasn't quite ready we were able to leave our bags and go exploring. When we returned, check in was fast and efficient, and we were given a room on the 8th floor. Despite the room only being a standard... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear kevbev321, Thank you for reviewing your latest stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering you would expect from a Holiday Inn. I am sorry to hear you experienced a glitch when checking out with the breakfast charges but... More

Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Having stayed at 2 premier inns in the previous week this hotel was such a pleasant surprise. The hotel says it has been refurbed and what a fantastic result. The room was superb value, really clean and bright. I was so impressed and if I had paid double I would still have stayed there. Will definitely use this hotel again... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Emiliascott, Thank you for your kind review following your latest stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you were impressed with all aspects of your stay and that you will be using the Hotel in future. I have taken the liberty to share your comments with the Hotel team, as I believe... More

Edinburgh
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked here for proximity to station and business destination. Nice large room, clean, well equipped, good views, air con. Free fast wifi: I could actually stream Netflix which was a first in over a year of travelling to UK hotels. Well done Holiday Inn. Didn't eat in the hotel so can't comment on the food.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear alipen, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn and that you were impressed with the complimentary wifi speeds provided. We hope to welcome you back in future. Kind Regards More

Chester, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my daughter for 1 night recently. I chose the hotel because of its location and the fact that it provided twin bedded rooms. Our room was comfortable and clean with a great view. The beds were comfy too and the pillows just right. We had a very reasonable room-only deal so didn't sample the breakfast - there... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear vacuumcleaner, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you and your daughter thoroughly enjoyed your stay and that you found the Hotel to be offering everything you would expect from a Holiday Inn. We look forward to welcoming you and your daughter hopefully for future meets... More

Exeter, United Kingdom
Top Contributor
53 reviews 53 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was spacious, the price was good, the staff were polite and friendly and the breakfast was better than expected. On the downside, if you are over 6ft you won't fit under the shower head. The double bed is small and the walls are very thin, meaning you hear people in the corridor all night. If the rooms were... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear tom p, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to read your kind comments, especially about the staff and breakfast quality, and your constructive comments on how we can improve our standards. I can assure you that your comments have been taken on board and have been passed on... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is amazingly clean and spacious. The room that we got given was really lovely. The was a free safe and mini fridge. The wardrobe was spacious. We also got provided some tea bags and coffee, sugar and milk, and of course the kettle. The bathroom was really clean and nicely done. Lots of towels provided. The staff in... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Roxy Z, Thank you for your very kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that we were able to deliver and exceed your expectations from a Holiday Inn. I have taken the liberty to share your comments with the Hotel team,... More

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

174 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#34 Business Hotel in Birmingham #41 Romantic Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Number of rooms
280

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