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All 138 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Ranked #45 of 138 Hotels in Birmingham
A recent review
4 of 5 stars reviewed 2 days ago
Inbetweeners Oxford, United Kingdom
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817 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars NEW

Had a great night in Birmingham and the room was larger than average and value for money. The room was road facing and could do with a little more noise installation as you could here everything throughout the early morning. So if you're a light sleeper then make sure you aren't main road facing. There was a good selection for... More 

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Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Based in the city centre, the proximity to buzzing locations like bullring,brindleys place,mailbox and new street train station is perfect. Stay is comfortable. Staff are courteous. Price for stay is fair too. Eateries around this place are open till 5 A.M. On the negative side, food at the hotel was way too priced up and the portions available were no... More 

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Reading
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night at the end of November with friends as we had been to an exhibition at the NEC. Yes the hotel is very shabby on the outside and the area does look at bit rundown, but the inside is fine although I believe a refurb is planned. It is in a perfect central position though, near... More 

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Reading
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stay here for one night on business trip in central of Birmingham. The hotel looks like it's had a refurbishment. I think it's borderline 4 star. staff really friendly, great location and breakfast is good too. free wifi throughout hotel, would be very happy to stay again both for business or family stay

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Bristol, United Kingdom
Top Contributor
246 reviews 246 reviews
73 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's be honest, Smallbrook Queensway isn't one of the world's attractive streets, nor is Hill Street, even when the builders aren't making a mess of it. But I am surprised that even a franchised Holiday Inn should allow its exterior to become quite so shabby. It is only a few doors from the gleaming Radisson Blu; the contrast is stark... More 

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England
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed due to a conference with work.... staff could not do enough to help, meals amazing buffet breakfast best i have EVER had. Meals served throughout the day amazing and conference facilities spot on. Met an amazing group of people and went out on the night all pubs clubs on doorsterp.Amazing gay scene sampled all pubs people soooooo friendly... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear champagnemoment, Thank you for your very kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and the conference arrangements with us. It is always most encouraging to receive such feedback and it does give that little extra incentive to do even better the next... More 

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Firstly the positives, it's central, clean and nice standard of rooms. Rooms have ironing boards, trouser press, mini fridge, hairdryer and the usual tea/coffee making facilities. It has a nicely decorated largish bar area and the choice and standard of food at breakfast is excellent. The minus part is noise and the view, I was awoken at 2:30 am by... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear nicolaindronfield, Thank you for review your latest experience and for providing very constructive comments regarding your recent stay at the Holiday Inn Birmingham City Centre. Thank you for your kind comments concerning the quality of food, accommodation standards and amenities supplied. Being located in the heart of Birmingham City Centre can create its own challenges, noise being one of... More 

Manchester, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Stayed here several times now. Lovely helpful staff. Room good and clean. Shower brill. Didn't want much for breakfast but the choice was there, although the tea was a bit strong. Not my first time visiting the hotel and most definitely won't be my last.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Robert S, Thank you for your very kind comments regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that once more you thoroughly enjoyed your stay with us and we continue to be your favourite place to stay when in Birmingham. I have taken the liberty to share your comments with the... More 

Southport, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for one night as the location was perfect for the New Alexandre Theatre. We were extremely pleased with all aspects of the hotel. Staff were helpful and friendly and the room was clean and well prepared. Of particular note was the breakfast. For a very reasonable cost the choice of very well prepared food was excellent ranging from... More 

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Chris P, Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay with us and that you found the staff helpful and friendly, serving good quality food. I have taken the liberty to share your comments with the Hotel team... More 

Telford, United Kingdom
Top Contributor
58 reviews 58 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel previously, about two years ago. It is very conveniently situated for City Centre Shops, Sealife Centre, Symphony Hall and the theatres. The hotel is generally well maintained and a decent 4* quality. We booked one of the advance deals which included breakfast and were allocated an executive room. The cost was around £80 for... More 

Was this review helpful? Yes 1
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Cazzy093, Thank you for your very kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay with us. I have taken the liberty to share your comments with the Hotel team, as it motivates the team to do even better the next time. I would... More 

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Number of rooms: 280
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#31 Family Hotel in Birmingham
#32 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham

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