We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 140 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn City Centre to your Saves list
Holiday Inn City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
70%
Ranked #48 of 140 hotels in Birmingham
A recent review
5 of 5 stars reviewed yesterday
MrsRLC Preston, United Kingdom
  • Reviews (664)
  • Photos (189)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (203)
  • Location
  • More
Write a Review

664 people have reviewed this hotel

Traveler rating
    153
    310
    155
    28
    18
See reviews for
45
176
48
226
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Preston, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for one night on business, it was a two minute walk from the train station so very handy. The staff were helpful and friendly. The breakfast was a standard buffet style breakfast but was an excellent standard with a very wide selection. The hot breakfast was just that: nice and hot! Unlike some buffet breakfasts when your... More

Was this review helpful? Yes
Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is just two minutes walk from new street station so ideal if passing through or staying on business Rooms are a decent size. Mini fridge, trouser press and iron! 'Double' bed a little on the narrow side but comfortable all the same Buffett style breakfast plentiful and tasty Couldn't fault the reception staff very helpful after our reservations... More

Was this review helpful? Yes
Alconbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had a two night stay in this hotel and found it excellent. We booked bed & breakfast in a double room at a total cost of £55 per night. My daughter is disabled so requested an accessible room. On arrival we were met by a friendly receptionist who opened the car park and let us into a parking space... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sheila H, Thank you for your very kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay with us and that you found the Hotel staff to be friendly and helpful. I have taken the liberty to share your comments with the Hotel team, as... More

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 1 night because we went to watch wicked. Location excellent walking distance to bullring and new street train station and hippodrome. Asked for a high floor after reading reviews got 8th floor. The room was very clean an spacious. We paid £55 for a standard double and was very pleased. Loved the little red stick on... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear 5faten5, Thank you for your very kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you found the Hotel to be offering everything you would expect from a Holiday Inn. We look forward to welcoming you back soon. Kind Regards More

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the Holiday Inn for a trip down to see the team I support play Birmingham City in a friendly and at £55 for a twin room including B&B this was a bit of steal. In terms of location you can't get much better, it is right across the road from New Street which is one of the main stations... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sand82014, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the the Hotel facilities to your liking and staff to be efficient and friendly. Regarding Restaurant menu; we are currently updating our a la carte menu and during this... More

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the holiday inn Birmingham city centre for 1 night with my partner on Friday 8th August. We had a wonderful stay, check in was quick and hassle free and we were upgraded to an executive room (a benefit of platinum membership with the Hotel rewards programme) The room was on the 7th floor facing the back which... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear TomT143, Thank you for your very kind review following your latest stay at the Holiday Inn Birmingham City Centre. I am delighted to read your comments and have taken the liberty to share your comments with the Hotel team. We hope to welcome you back in future. Kind Regards More

Timaru, New Zealand
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a twin room for my friend and I returning from an overseas trip.I was amazed at the size of the room.I can honestly say it is the best twin room I have ever stayed in.There was the usdual amenities but also a comfy sofa to watch TV.The shower was lovely and for a city centre hotel it was... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Jokemuss, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering everything you would expect from a Holiday Inn with friendly staff. Please also be assured that your comments regarding one of the receptionist has... More

Coventry, United Kingdom
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the very professional approach of all staff at the hotel. Reception staff were informative, amiable and helpful. Our room was well equiped, clean and quiet. The bathroom was excellent. Thr hotel breakfast offered a wide choice of options. The hotel itself was well located for the city centre shopping, entertainment and restaurants. I would certainly... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear WilliamFerguson, Thank for your kind review regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the amenities to be good quality with professional team. It is always most encouraging to receive such good feedback and it gives that little extra incentive to... More

London, England
Top Contributor
52 reviews 52 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As it was a business visit, this was a last minute booking. The staff are extremely professional and not to mention, the housekeeping team is very efficient. During check-out, I saw a receptionist struggling to explain the non-smoking policy to another guest (foreigner) who simply didn't understand it. May be it will help to make it absolutely clear about the... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Shanake, Thank you for your kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering everything you would expect from a Holiday Inn. Regarding communicating our no-smoking policy to guests; we have the necessary legal notices... More

Prenton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a weekend city break in Birmingham last weekend and decided on the holiday inn for its location and value for money. Check in was quick and no hassel. I emailed in advance for a quiet room as had read reviews lower floors can get nosy, received an email almost straight back advising they had reserved a room on the... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear 500Nat40, Thank you for your kind review regarding your recent experience at the Holiday Inn Birmingham City Centre.I am delighted to hear that you thoroughly enjoyed your stay and that most importantly, you found the staff to be professional and efficient when dealing with your request. I have taken the liberty to share your kind comments with the Hotel... More

Owners: What's your side of the story?
If you own or manage Holiday Inn City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Agoda, Priceline, Travelocity, Hotels.com, BookingOdigeoWL, Otel and Venere so you can book your Holiday Inn City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (162)
Viewed
Dining (10)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (67)
Viewed
Bathroom (19)
Viewed
View from room (9)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
Room/suite (10)
Viewed
Business center/function rooms (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Birmingham with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#34 Business Hotel in Birmingham #38 Family Hotel in Birmingham #41 Romantic Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
Number of rooms
280

Questions & Answers

Questions? Get answers from Holiday Inn City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer