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All 140 Birmingham hotels

Holiday Inn City Centre

3.0 of 5 Hotel   |   Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Ranked #46 of 140 Hotels in Birmingham
A recent review
5 of 5 stars reviewed yesterday
JayH2011 London, United Kingdom
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690 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

I travel up from London often, most stays are spent here, the location is perfect. Bullring is around 2-3 minute walk... (turn right out the hotel, when you come to the crossing turn left and walk straight and it will quickly come into sight.) We also stay here because we love Shisha.. There is a great Shisha/restaurant called Meer lounge... More

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Wolverhampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed here last week via a work do. Easy access, ideal if come in by train as only a 5 min walk away.. Hotel knock off 50% of car park fee if stay overnight so you pay approx £13 Room was very good, everything you would expect, check in and check out was also very quick. The breakfast the next... More

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1 review
1 of 5 stars Reviewed 3 days ago NEW

Nice hotel staff are nice but noise from out side taxi using their horns at 4am til about 6:30 am on a Sunday morning . Should have. Knowing when the hotel have ear plugs at side of bed . I was on the 8th floor at front . Because I was there for 7 nights they cont move me to... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear kcroke, I am sorry to hear that you had encountered noise related issues during your recent stay. Even though the Hotel benefits from double glazed windows throughout, being located in the heart of Birmingham City Centre can cause some city noise. For that reason only, we also offer complimentary ear plugs for those preferring the noise of silence. I... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

For the price of this hotel it's truly value for money. The rooms are warm and comfortable, clean and if you need anything the staff are happy to help with smiles. The food there is delicious and if you want a nice city scape view, ask to be on the back of the hotel :)

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Andrew-Grabowski, Thank you for your very kind comments regarding your latest experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that you found the Hotel to be offering everything you would expect from a Holiday Inn and staff to be friendly and efficient. I have shared your comments... More

Schweiz
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to the Holiday Inn Birmingham for a concert. I arrived too early for check-in and had a two bed room and wanted to change it to a queen. It was no problem at all and the stuff was very very friendly. It was a pity that in my first room, the safe wasn't working. I had to change... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Sab_Nicole, Thank you for your kind review following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and felt safe during your stay with us. It is always great to receive such feedback as it does give that little extra incentive to do it even better the... More

Llandrindod Wells, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for our sons graduation. Reception staff professional. The rooms were very comfortable and being on one of the higher floors good views of the city. Very flexible breakfast with plenty of choice. Very central location with good access to the Bullring area and stations. Overall a good business and leisure choice.Easy booking and reasonable prices.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Neil576, Thank you for your kind comments regarding your recent experience at the Holiday Inn Birmingham City Centre. I am delighted to hear that we were able to deliver your expectations from a Holiday Inn and that most importantly you found the staff to be professional. I have shared your comments with the Hotel team, as such good feedback... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here last week for two nights and it was fantastic; the location, price, service and room. The staff were brilliant throughout - especially in The Albany (the restaurant), where they waited for me and my other half to arrive (train delays) - aside from the excellent service, the food was brilliant. I highly recommend the Thai Style Beef Rendang... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear afernandez1989, Thank you for your very kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you thoroughly enjoyed your stay and that most importantly you found the staff to be friendly and efficient. I have taken the liberty to share your comments with the Hotel team, as such great... More

winchester
Top Contributor
127 reviews 127 reviews
80 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel. Room very well equipped, decent aircon, large tv, massive bed and fast wifi. Good bar area and close to everything in the city centre, couple of minutes from bullring and new street. Missed the car park behind, ended up at the mailbox which was £19 overnight.

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear raymond1812, Thank you for your very kind review. I am delighted to hear that you thoroughly enjoyed your stay at the Holiday Inn Birmingham City Centre. I am sorry to hear that you missed the car park we have discount agreement with. You may wish to contact the Hotel on your next visit, and we will be more than... More

Birmingham, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for One Night whilst my Daughter was having her 'Hen Weekend' In Birmingham. I had stayed in this Hotel before, probably 20+yrs ago, and what a transformation, I remember the Hotel was 'dowdy & tired' Not any more, It was 'bright,cheerful'modern & very welcoming' My Wife & I stayed in one of the Executive Rooms On a Saturday... More

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Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear DavidCraddock, Thank you for your very kind comments following your recent stay at the Holiday Inn Birmingham City Centre. I am delighted to hear that you, your wife and your daughter's party thoroughly enjoyed your stay. I have taken the liberty to share your comments with the Hotel team, as I believe that such great feedback always gives that... More

Sheffield, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night , nearest hotel to the Alexander Theatre where we had booked to see Chubby Brown. Check- in ok , but was asked to show my debit card for proof of booking - my daughter paid for the stay but gave me the money to book on my card , what would have happened if it had... More

Was this review helpful? Yes
Bora001, General Manager at Holiday Inn City Centre, responded to this review

Dear Lynne42_12, Thank you for reviewing your latest experience at the Holiday Inn Birmingham City Centre. I am glad to hear that you enjoyed your stay and thank you for highlighting those little issues you faced. Regarding requesting a credit card on arrival; this is done to eliminate any fraudulent use of credit/debit cards. At the time of booking, there... More

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Additional Information about Holiday Inn City Centre

Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn City Centre 3*
Number of rooms: 280
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn

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