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Holiday Inn City Centre

3.0 of 5
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Smallbrook Queensway, Birmingham B5 4EW, England
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Holiday Inn City Centre
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Ranked #37 of 137 Hotels in Birmingham
A recent review
3 of 5 stars reviewed yesterday
yvonne p Leicester, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • All months
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Leicester, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed 2 nights in May and was really impressed with the room, really big, really clean and VERY comfy. Unfortunately the road down below my room was a main road and i was staying on a weekend. The noise was horrendous....traffic, sirens, shouting, screaming and only got quieter around 4-5 am. I was surprised at the lack of soundproofing.... More 

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Ashford, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a conference and what a surprise for a budget hotel!!! Fabulous team at Reception, very welcoming. Great rooms, really clean and large comfortable bed. We had drinks in the bar which were reasonably priced and ate in the Restaurant. The meal was better than I've had in some restaurants! Nothing too much trouble for the staff,... More 

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Southampton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The best point about this hotel is its convenient location to Birminham City Centre. Its also very close to New Street station and china town. A lot of hotels in Birmingham are on the major roads into the city and not near the centre but this one is fairly close. It's a very drab looking building from the outside but... More 

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Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here at least 4 times and this hotel has got to be the best hotel I've stayed in for a weekend with my friends. Great service, staff always friendly. Right in the centre of town about 5 minute walk to the Bull Ring if not less and about a 15 minute walk to Broad Street if you... More 

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Douglas, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was good! Centrally located close to the Bull Ring and New Street Station. Chinatown district is just 5 minutes walk away. The staff were lovely, the rooms were great, the bar has an open-air terrace if you like to smoke, and the rooms were a good size. The buffet breakfast is amazing with a wonderful choice on offer. I... More 

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Bristol, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good value on a weekend break and short walk to train station and shops. Ideal for a central stay and easy to get to NEC. Despite 50% discount parking was expensive in adjoining NCP. Good breakfast and 2 for 1 on a weekend. Not an attractive hotel and In a slightly grubby part of the centre with a bouncer on... More 

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London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another stay at this low cost stylish and very friendly hotel. How they manage their high degree of friendly professionalism and with their ability to do their work fast and efficiently always amazes me. The food was great and again the people superb. Thanks

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North Yorkshire, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Generally good - room adequate, although looking over back of hotel and air-con unit so quiet it wasn't, good location, staff friendly and efficient. Bad - restaurant not open during day on my stay so forced to go to bar where I asked for a coffee but all they could serve me was a coffee out of a packet -... More 

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IHGCare, Guest Relations Manager at Holiday Inn City Centre, responded to this review

Dear Susan C, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to see your perfect 5 stars rating on the location of the property and regarded the friendly... More 

London, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Short and Sweet Review, this hotel is located in the centre of Birmingham, next to Birmingham New Street Station. Excellent location for shopping, eating and doing business in the city centre. Rooms were clean, Executive Rooms were excellent, and recently refurbished. Oddly, the only con for me at the hotel is in the executive rooms, the TVs are mounted to... More 

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Level Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a lovely stay and was impressed with the executive room that I had, bed was comfy, shower didn't seem powerful but was nice all the same and it was also nice to be able to put things in the fridge (minibar) Breakfast was very nice too. I chose this hotel as its near to new street and a short... More 

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Hotel Review Summarization

What travelers say

  • Car park(12)
  • Very good(10)
  • New street Station(7)
  • Executive room(7)
  • Flat screen TV(3)
  • Main road(3)
  • Central location(3)
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