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Westmead Hotel

Certificate of Excellence
Redditch Rd | Hopwood, Birmingham B48 7AL, England
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Westmead Hotel
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Westmead Hotel
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377 reviews from our community

Traveler rating
    210
    87
    50
    17
    13
See reviews for
102
92
15
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (377)
  • Mar-May only
    (91)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (101)
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

What a find. Free parking just £25 from Birmingham airport by taxi. Village location. No lift so room 30 has only 5 stairs up to it perfect for me. 6ft Bed. Smart furniture. Room service. 3 conference rooms. A terrific brasserie with 5star food and service. Staff so welcoming throughout the Hotel nothing too much trouble. I was using one... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review on Trip Advisor and we are pleased that you chose to stay at The Westmead Hotel whilst attending a conference also held here. It was a pleasure to read from your comments that you enjoyed your stay with us and glad that you were delighted with the service... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great place to stay, checked in without a problem, although booking was a slight issue but was quickly sorted. The room itself was massive as well as the bed, very comfortable unlike other hotel beds. Only one issue was that in the room 2 of the light bulbs didn't work leaving the room quite dark. All staff that... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Liam Thank you for an amazing header! It’s fantastic to hear you enjoyed every bit of the hotel, and shared your positivity in your review, thank you. Thank you also in particular for commenting on the service you experienced throughout the hotel, I’m glad everyone delivered so well. I do apologise for the slight maintenance issue you came across... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Thank you Westmead for a lovely celebration sunday lunch today. 20 people at the table, good food and good service. Lovely carvery , enjoyed by all. Not rushed, we took our time. Would definitely return for another special occasion.

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Lizjames Thank you for sharing your review on Trip Advisor following your visit to the Westmead Hotel for your Ruby Anniversary luncheon. We do appreciate that you enjoyed your get together with us and it is nice to know that you were pleased with the service of the team, the table setting as well as your dining experience. Thank... More 

Derby, United Kingdom
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed here and used the venue for a reception for a family funeral. The staff were so helpful and kind, and we couldn't fault anyone: the manager, the bar and waiting staff, the reception staff, the housekeepers - everyone was friendly and attentive and compassionate. Staying for several days we were able to explore the restaurant and room... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Drpiranha Thank you for taking the time to write your review on Trip Advisor and we are happy that you enjoyed your long stay with us the Westmead Hotel. It is nice to note that you were extremely delighted with the service provided by our associates as well as the hotel facilities. We are also glad that you had... More 

Surrey
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Checked in here very last minute after checking out of an appealing hotel in town. Receptionist was very helpful on the phone when I explsined our problem. Very clean and welcoming in arrival. Rooms very spacious, clean and inviting. Loved the huge bed! We arrived late but we're still able to get some food and a badly needed glass of... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Shazzy666 Thank you for your great headliner , and for posting your classy review. I truly appreciate you pointing out the cleanliness of the hotel facilities and attentiveness of the staff; I’m pleased they looked after you , and thank you for your recommendations. We hope to see you again soonest. Kind regards, Ben Panesar More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the Westmead Hotel for a Mothers Day lunch and the food and service were both excellent! I would definitely visit the Westmead again and would happily recommend others to visit! A fab experience!

Was this review helpful? Yes 2
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review following Mothers Day luncheon . Glad you though the food and service were excellent and that you would not only visit us again but recommend the Westmead Hotel . I’ve shared you kind comments about the recognition with our staff. Kind regards, Ben Panesar More 

Redditch, United Kingdom
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went to westmead hotel yesterday with family for first time for mothers day meal. all meals including starters and sweet, main, were fantastic. it was really busy but staff were fantastic and really went that extra mile. .and excellent value for money. ive previous eaten out all over Worcestershire, and this venue is one of the best. well done to... More 

Was this review helpful? Yes 1
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Tony M Many thanks for sharing such a wonderful review, highlighting so many aspects and our staff in particular, and the team and I can’t be more thrilled to hear that this was the best ever Mothers Day experience! I’m grateful you comment on the service you experienced, we attempt to hire only nice and genuine people who love... More 

Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic Mothers day with all my family. The meal and service were first class, the staff were very Professional and friendly. I can not fault the service. We will be definitely for more family get together's.

Was this review helpful? Yes 1
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Brigid A classy review like yours puts a smile on many faces here at the hotel, thank you very much for this and for taking the time to share your experience. Great service and helpfulness are the heart of what we achieve to do, and I’m thrilled you encountered this at Mothers Day luncheon. I’m equally pleased that you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I attended an event at the hotel which was spacious and the staff were very attentive. Being based just of the busy birmingham road it has great access and transport links but still seems like its in the middle of no where, the grounds are amazing and the venue itself is in its own league. i would recommend this venuebto... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

ear Guest, Thank you for taking the time to write your review on Trip Advisor and we are flattered to hear that you consider your stay at the Westmead Hotel as one of the best weekend away holidays you had. Your kind acknowledgement of the service provided by our associates is much appreciated as customer care is indeed amongst one... More 

Wickford, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel looked beautiful in the online pictures, unfortunately we never had a room like the ones shown, ours was dingy & lacklustre(very)! The bathroom was a shocker😳.. Definitely in need of a makeover!!! & to add injury to insult ..the breakfast cost £11.20 each👿& had to signal for a waitress to bring some tea & toast which only came at... More 

Was this review helpful? Yes
Sofia P, Owner at Westmead Hotel, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor. We are concerned to read your comments regarding the difficulties encountered with your stay and breakfast service .We would very much appreciate the opportunity to speak to you personally and therefore kindly ask you to contact us at ben.panesar@westmeadhotel.co.uk Thank you once again for taking the time to write... More 

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