Stayed here with my friend as we were seeing a show at the NEC so seemed close by. The hotel was filthy , the room was filthy , bedroom window didnt close properly, the pool and spa area was like something out of 1970's , we darent go in the pool as we could see things floating in it ,... more

Arrived late as my flight did not land until 22.15. I had informed the hotel of this. The young girl at reception did not appear to know how to use the computer system properly and called over the Manager. He eventually managed to sort it out but did not even acknowledge my presence. Went up to my room to find... more

we stayed here in the family rooms on the second foor the night before we went on holiday, and again for a night on our return. we booked it as a deal with parking included. when we arrived we found the rooms comfortable, tea/coffee facilitys and nice bathroom. we went to the restaurant for evening meal, this was quite expensive... more

Just stayed at this hotel.unfortunately I booked then read the reviews.I know wrong way round! Dont stay at the front of the hotel if you want to sleep.disco on till early hours.horrendous noise.Staff know of this problem but are totally indifferant.breakfasts were good evening meals okay small portions.room was clean bedlinen crisp and fresh.Would I stay here again?only if I... more

We stayed as a pre flight hotel with parking as the online information advised there would be a free of charge drop to the airport at your time request. The rooms were very poorly decorated, noisy with complementary previous occupiers sweet wrappers still left on the floor. The shower made enough noise to wake the entire hotel and would not... more

the hotel itself is pleasant and the food is of a perfectly acceptable level. i was lucky in the respect that i was not located above the bar located in the hotel as otherwise i could see it being very hard to sleep. my main issue has to be the staff, quite often when seated for meals in a large... more

I stayed here in July and had the choice of this hotel or the Premier TravelInn opposite at the same rate. I wish I'd gone for the latter! The hotel is shabby and needs maintenence attention. The carpets in the communal areas are threadbare, the paintwork dirty. The room was very dated in decor and the side of the bath... more

we have just stayed in this hotel food staff and facilities very good but beware on a saturday there is a disco which goes on till 2am and from our room number 102 you could here it as though you were in the disco. when i complained I was told nothing could be done. If you ask for a room... more

We were travelling for a weekend away with a coach tour and only found out the hotel we would be staying at on the Thursday before our stay. Horrified at what we had read .. dreading this hotel from hell .. we were very pleasantly surprised at what was awaiting us. Bianca, the receptionist who greeted us, was very helpful... more