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ibis Birmingham City Centre

2.0 of 5 Ladywell Walk, Birmingham B5 4ST, England
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ibis Birmingham City Centre
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ibis Birmingham City Centre
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874 reviews from our community

Traveler rating
    156
    334
    222
    89
    73
See reviews for
59
261
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230
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
  • All months
    (874)
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    (153)
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    (223)
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    (238)
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    (260)
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Contributor
20 reviews 20 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The noise from the nightclub is so bad in my first floor even-numbered room that I can't sleep - it's now 4am and I've been trying to sleep for over 5 hours!! You can hear every sound from the corridor too. The room is hot and stuffy and the air is SO uncomfortably dry. The pillows are hard and lumpy.... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your review which we were sorry to receive. It seems that the noise issue generated by night clubs surrounding the hotel is the main cause of your dissatisfaction. I would like to sincerely apologise for the noise problems you experienced. We are in regular contact both with Arcadian Centre management as well as with the... More 

Chichester, United Kingdom
Top Contributor
124 reviews 124 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Although I had booked and paid on-line several days beforehand, the reception had no trace of the booking or the payment. Fortunately I had printed out the booking details and after a 30 minute discussion they accepted that I had indeed booked and paid for the room. The room itself was pleasant, clean and quiet despite being in the middle... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Trevor, Thank you for explaining the difficulties you experienced at check-in which allowed me to follow up on that issue with the team. I am sorry about the delay upon your arrivals. At the same time, we are pleased that you enjoyed comfort of Sweet Bed by Ibis and our breakfast offer. We look forward to welcoming you back... More 

Cardiff, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check-in was smooth enough and the girl on the front desk was polite although she had an issue when I stated my name which wasn't on the booking, I then said the name of the person who would have probably booked it as it was done through work and she didn't seem happy with that but after 10 minutes of... More 

Was this review helpful? Yes
Bromsgrove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

very enjoyable stay in nice hotel with very helpful and friendly staff. Usual Ibis hotel, good clean room, very comfortable bed and good shower. Little noise from local clubs, but it is in the Chinese are and it didn't keep me awake. Good breakfast, and quick and easy check in and out. First stay here, but will not be my... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, I would like to thank you for sharing your feedback with us. We are very pleased that you enjoyed hotel location, cleanliness and the customer friendly service provided. I was also happy to share your feedback with breakfast team. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Oadby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed last night after a long day in Birmingham , reception staff were fantastic in finding me a room really helpful and very kind. Went down for breakfast and met Stephen who when I asked for juice because the machine was broken squeezed oranges and we had freshly squeezed juice ! Talk about going beyond expectations he was fantastic ,... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Madam, I would like to thank you for such a lovely review. We were very pleased that you enjoyed your stay with us. Your comments made Stefano's day and I would like to thank you for taking time to recognize his efforts. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent 3 nights here over the weekend with my boyfriend. Easy to find hotel, car park is tiny! A bit of a squeeze to get through the garage door and maybe only 25 spaces. Friendly staff, nice clean hotel, good compact room that had everything you needed - tea/coffee, kettle, hair dryer, extra pillows. The bed was really comfy,... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your review. We are very pleased that you enjoyed your stay with us. Both reception and housekeeping teams were very happy to see your positive review. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Worcester
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were lovely ! We weren't told about how noisy our room was ! Underground car park is good yet small and hidden don't attempt if you have a large car there is a 24hr car park for 3.80 just down the road ! Help yourself to free crisps when drinking in the bar which was a nice touch right... More 

Was this review helpful? Yes 1
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your review. We are very pleased that you enjoyed your stay with us. I have shared your feedback with the Arcadian Centre management in regards to the noise. We hope to be able to welcome you back again soon. Kind regards, Joanna General Manager More 

Aberystwyth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night here with my Mother on a trip to see Wicked at the Hippodrome. The hotel was nicely compact, modern and clean. Excellent location for heading into the city centre. We will be staying again shortly.

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Nikki, Thank you for your review. We are very pleased that you enjoyed your stay with us. We hope that you enjoyed your theatre break as well. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Edinburgh, Scotland
Top Contributor
103 reviews 103 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a fairly good budget hotel, all the amenities you need, toiletries, TV, tea/coffee etc, good hot shower. It has a small bar area with limited choice, the bar meals menu is limited but ok if you just want a snack. Use the car park opposite (good rates) as the hotel car park is very small and awkward to... More 

Was this review helpful? Yes 1
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/ Madam, Thank you for your review. We are pleased to see taht you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely, modern and very clean. Rooms on the small side but everything you need is there. I was impressed with the ironing room on each floor. Nice bar with complimentary snacks which were fresh!!! Excellent place for anywhere in Birmingham really, nothing seemed more than a 15 minute walk away. Especially good for the Arcadian centre bars and food. Its... More 

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your lovely review. We are so pleased that you enjoyed your stay with us. I was very happy to share your kind words with my team. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

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Additional Information about ibis Birmingham City Centre

Address: Ladywell Walk, Birmingham B5 4ST, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Birmingham City Centre 2*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Priceline, Despegar.com, Agoda, Odigeo and Tingo so you can book your ibis Birmingham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre

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