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ibis Birmingham City Centre

Ladywell Walk, Birmingham B5 4ST, England
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ibis Birmingham City Centre
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ibis Birmingham City Centre
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891 reviews from our community

Traveler rating
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    343
    225
    91
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

the food was very poor someone already in my room sick all outside the hotel not good took over half an hour to check in No organisation on a good not the guy on customer service was very help full and apologised.

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Stoke-on-Trent, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed two nights at this centrally located budget hotel. It was clean and although the room was compact, it was perfectly adequate the ensuite was very clean. Its location was ideal as it is very close to the main shopping areas, theatres and other city centre attractions

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for sharing your feedback with us. We were very pleased that you enjoyed your stay, found the cleanlines standards high and location convenient. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Melksham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Your can't beat the price ... great service, friendly, fabulous location +++++ Rooms very clean and adequate... Very close to good restaurants and all the shops ... You really couldn't ask for mor ...

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Madam, I would like to thank you for such a lovely review. We are very pleased indeed that you enjoyed your stay with us, found the team friendly, standards of cleanlienss high and location convenient. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

London
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

After a very long wait at reception - nobody on the desk or in sight - was finally checked in by a very nice barman trying to do two jobs, It seemed that the proper receptionist was "on the phone" in the back office. Room was clean but very small. Also very hot but the air conditioner could not keep... More 

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Bristol
Top Contributor
106 reviews 106 reviews
45 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

As others have said this is a standard ibis, although even ibis have variations. So this one doesn't have the 'pod' shower rooms, but nicely compact shower/wc rooms. The beds are as usual comfortable, the shape of the rooms a bit different to the usual 'box' because of the angles of the building. I stayed in room 414, which was... More 

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your review which I was happy to share with my team. We are very pleased that you enjoyed your stay, our public areas decor and found our location convenient. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Tamworth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When I stayed at the Ibis I presumed it would be a bit shabby as its known as budget but I was took aback at how clean and modern it is.The room was spacious and had all mod cons you would need.Its right in the centre of the hustle and bustle of Birmingham nightlife which is great and there are... More 

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your review which we were very happy to receive. The whole team was very pleased with such a positive review and I was certainly very happy to share your comments with housekeeping and reception departments. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Me, my girlfriend and another couple stayed here in February when we went to watch Hot Chip in Birmingham. We just wanted a place to stay that was reasonably priced and in a good location and to be fair this hotel fit the bill perfectly. It's located in the Chinese quarter which is all hustle and bustle, and just a... More 

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir, Thank you for sharing your feedback with us. We were very pleased that you found the hotel convenient and comfortable. I have also shared your positive review with housekeeping and reception teams. I am pleased to inform you that as of 30th March our water pressure will be upgraded so we our room will nto only be quippped... More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Me and my mum stayed at the ibis on the sat night as we were going to crufts on the Sunday. When we arrived at the hotel the service was good and the room was very clean and adequate for a short stay. We we went out for a few drinks and a meal and got back to our room... More 

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Lisa, Thank you for your review which we were sorry to receive. We were very pleased that you enjoyed your stay during the Crufts weekend. It seems that the noise issue generated by night clubs surrounding the hotel is the main cause of your dissatisfaction. I would like to sincerely apologise for the noise problems you experienced. We are... More 

London, United Kingdom
Top Contributor
52 reviews 52 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here several times, coming for conferences at the Birmingham Conference Centre (ICC). It is a standard that is to say standard IBIS hotel, exactly the same as all the others. But it is in Chinatown. It is a short walk from Birmingham New Street (although a bit of a complicated route) and an easy walk to the... More 

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JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/ Madam, Thank you for sharing your feedback with us. We were very pleased to see that you enjoyed your stay and our hotel location. If I may, I would like to explain that the easiest way to get to the hotel from New Street station is to exit the station at Hill Street, turn left and keep walking... More 

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