We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 140 Birmingham hotels

ibis Birmingham City Centre

2.0 of 5 Hotel   |   Ladywell Walk, Birmingham B5 4ST, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
ADVANCE SAVER - 15% OFF
Save Saved
You added ibis Birmingham City Centre to your Saves list
ibis Birmingham City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
55%
Ranked #69 of 140 Hotels in Birmingham
A recent review
Write a Review

774 reviews from our community

Traveler rating
    130
    302
    194
    80
    68
See reviews for
55
231
104
190
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Lot of bass from local night club, flies in the hotel bar and room in need of a new carpet and lick of paint. It's a very reasonable nightly rate but there are reasons for that. The area itself seemed ok but it's always a slight concern when the hotel doors are locked after 11pm.

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Paul, Thank you for your comments. Please let me explain that we have receptionists on duty 24/7 and the front doors are manned by security at night in order to make sure that we provide comfortable stay to our guests. I have shared your comments with maintenance department and I would like to confirm that we are working closely... More

swindon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I have sprayed many times, the foyer has recently been refurbished, very nice. Pillows are very hard,room ok, basic but ok, housekeeping a bit sloppy, the main problem was one lift only working during our 4 day stay, this is unacceptable.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for your comments. I am pleased to see that you are our returning guest and that you like our public areas design. I am surprised and sorry to read that you do not find our pillows comfortable enough as these have been specifically designed extra soft for UK market. I have shared your comments with housekeeping... More

Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for two nights in August 2014. The hotel is very clean and modern and the staff were very friendly and helpful. The hotel is located right next to a leisure complex with bars, restaurants and nightclubs which is fab when you are in them partying away. Not so fab when you want to get some sleep and... More

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Madam, Thank you for sharing your feedback with us. I was pleased to see your positive review of customer service delivered in the hotel, room cleanliness and design. At the same time, I am sorry to hear that you were disturbed by the noise. I would like to confirm that we are working closely with the manager of the... More

Gorton, null, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here due to visiting friends, Such a clean and well presented hotel. Staff were extremely friendly asking all the right questions to make my stay more welcome. the room was spot on just what i needed, clean very light and well presented. Other reviews here say they heard noise from out side but i didn't hear a thing in... More

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Peter, I would like to thank you for your review. I am so pleased to see that you found hotel team hepful. I was also happy to share your positive review of hotel cleanliness with housekeeping department. Your review was very well received by the hotel team and is very much appreciated. We look forward to welcoming you back... More

Ostend, Belgium
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent location, 10 mins from the train station and close to the city centre. Shopping center and china town accross the street. We booked this hotel as part of a short trip within our London-trip and saw a musical that evening. The theatre was accross the street as well. Breakfast was perfect.

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Madam, I would like to thank you for your review. We were particularly happy to see that you not only enjoyed our location but also our cooked breakfast buffet offer. We very much look forward to welcoming you back again soon. Kind regards, Joanna General Manager More

Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here a number of times, more recently in June this year. It's a simple hotel. Rooms are clean. Towels are available. Beds are comfy and breakfast is good. It can get a bit noisy if you're early to bed, but it's city centre location and i expect that.

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Madam, I would like to thank you for your review. Breakfast, housekeeping and reception teams were very happy to receive your positive feedback. We very much look forward to welcoming you back again soon. Kind regards, Joanna General Manager More

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is in a good location, clean, polite staff. I rate this average as I struggled to sleep even with earplugs due to noise from the street outside. Some sort of traffic incident both nights with horns going from midnight to 3am

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Andrew, Thank you for sharing your feedback with us. I am very pleased to see that you enjoyed the standard of customer service, room cleanliness and hotel location. I am sorry to hear that you were disturbed by the noise coming from the streets. Unfortunately due to our very central location, control of external noise is out of our... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value and decent location with respect to pubs, clubs and restaurants. Rooms were clean and nice and decent bar as well. It is not very far from the railway station and the bull ring. No complaints !

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for sharing your feedback with us. We are all very pleased that you enjoyed your stay with us, found our location convenient and appreciacted our cleanliness standards. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More

London
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked two nights so that I could go to the cricket 20/20 final at edgbaston. This hotel is only 25 minutes walk away. Or £2.10 by bus. Excellent reception service. Even though I booked a single I was given a double, I like that. Everything clean, neat and tidy. Bathroom not the biggest, but for one person for two nights... More

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for sharing your feedback with us. We are all very pleased that you enjoyed your stay with us, found our location convenient, service friendly and bedroom clean. I am sorry to hear that you were disturbed by the noise but I am glad to see that it did not impact on your overall satisfaction of the... More

Milton Keynes
Senior Contributor
26 reviews 26 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent stay. The staff were very helpful. The bed was very comfortable with extra pillows on request. The self service breakfast was fantastic with plenty to choose from including cereals and fruit, yoghurts, croissants, bacon, egg, sausages, sautee potatoes and baked beans. Unlimited tea, coffee and fruit juice too.

Was this review helpful? Yes
JoannaGM, General Manager at ibis Birmingham City Centre, responded to this review

Dear Sir/Madam, Thank you for sharing your lovely feedback with us. We are all very happy that you enjoyed your stay with us. Breakfast team in particular appreciates your positive review. We hope to welcome you back again soon. Kind regards, Joanna More

Owners: What's your side of the story?
If you own or manage ibis Birmingham City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to ibis Birmingham City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ibis Birmingham City Centre

Address: Ladywell Walk, Birmingham B5 4ST, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Birmingham City Centre 2*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Travelocity, Tingo, ACCOR, Agoda, Despegar.com, Odigeo, TripOnline SA and Venere so you can book your ibis Birmingham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
View from room (4)
Viewed
Bathroom (8)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (5)
Viewed
1:29
Videos (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (7)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Birmingham with
any amenities