We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel ibis Birmingham Centre New Street

21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel ibis Birmingham Centre New Street
View Map
Add Photo Write a Review

1,000 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    184
    386
    253
    99
    78
See reviews for
68
296
131
269
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1000)
  • Mar-May only
    (210)
  • Jun-Aug only
    (292)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (260)
All months
Leeds, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was small but clean and the bed was very comfortable. It was reasonably priced and the staff were helpful. There was a good choice of breakfast. The only down side was the poor coffee.I have always used Premier Inn or Travelodge previously but will use Ibis again.

Was this review helpful? Yes
Alicante
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This s comfortable hotel, but a little tired. The food was good. There were only basic toiletries supplied but, on request, I was supplied with hair conditioner for which I was later billed. The room allocated had a lot of steps to get to and from the dining room, etc. but a member of staff noticed I was having difficulty... More 

Was this review helpful? Yes
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Birmingham for a conference so accommodation was chosen for me. Great nights sleep. Only issue was finding it due to there being so many twists and turns for how close it is! Otherwise great service, lovely breakfast. Can't complain at all :)

Was this review helpful? Yes 2
Canberra, Australia
Level Contributor
122 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is close to New Street station but a bit hard to find on foot as there are so many roadworks going on in this area. Taxis have to detour. Apart from that, just across the road is the Bullring shopping centre and indoor/outdoor markets - plenty to see there. Markets seem to be closed on Sundays. The hotel... More 

Was this review helpful? Yes
LaurisAGM, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Madam, Thank you for your lovely review which we were so pleased to receive. There are a lot of road works as you mentioned and hopefully in a few months the New Street Train Station will open with brand new shopping centre. We hope you will be able to stay with us again and enjoy the benefits of the... More 

Erith, null, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Lovely stay in this hotel not to far way from the town centre or the station. Very clean and tidy in public areas and the rooms. Lovely comfortable beds. very good sound protection as could not hear the busy Road outside. Shower facilities were really good. Had a lovely rest and a good night's sleep.

Was this review helpful? Yes
LaurisAGM, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Luke, Thank you for your lovely comments which I was very happy to share with my team. Especially housekeeping team was very pleased to see that you appreciate our high cleanliness standards. We look forward to welcoming you back again soon. Kind regards, Lauris Assistant General Manager More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I was there on Buisness and Booked 3 nights thru late rooms.com and paid for a 4th night direct to hotel. When I went to check out they said I owed £9 for the last nights stay as only. £50 had been paid. I showed them the credit card slip for £59 and they had the £9 removed. I asked... More 

Was this review helpful? Yes
LaurisAGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Gary, Thank you for your review. I am sorry to read that receiving VAT invoice was an issue. It is true that some travel agents issue the invoice directly and I guess this must have caused the confusion. We also e-mail the VAT invoice to majority of guests with e-mail addresses in order to speed up the check out... More 

Travelers are raving about these Birmingham hotels

Toronto, Ontario, Canada
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed one night at this ibis, and found it fitted my needs perfectly. First it was less than a 10-minute walk to the New Street train station, allowing an easy arrival and departure. Secondly it was very near to many food options, and for those who love shopping, close to the Bullring shopping centre. Thirdly, they serve a hot... More 

Was this review helpful? Yes
LaurisAGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/Madam, Thank you so much for your kind review. We are very pleased that you enjoyed your stay with us, liked our location and our hot buffet breakfast offer. We look forward to welcoming you back again soon. Kind regards, Lauris Assistant General Manager More 

Northwich
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight and everything was spot on. The room was clean, bright and quiet. I took the advice from other users and requested a room at the front of the hotel on an upper floor and didn't hear any noise from outside. The hotel staff were friendly, welcoming and helpful, it makes a real difference when you are travelling alone... More 

Was this review helpful? Yes
LaurisAGM, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/Madam, Thank you so much for your lovely words. We were very happy that you enjoyed your stay with us and that you felt welcomed. I have also shared your positive feedback with our breakfast team. We look forward to welcoming you back again soon. Kind regards, Lauris Assistant General Manager More 

Hotel Review Summarization

What travelers say

  • China town(11)
  • Car park(8)
  • New street Station(8)
  • Very clean(6)
  • Quiet room(3)
  • Clean and tidy(3)
  • Bull ring(3)
Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (14)
Viewed
View from room (4)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
1:29
Videos (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (10)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Birmingham hotels
Ladywood
Ibis Budget Birmingham Centre
Ibis Budget Birmingham Centre
#63 of 138 in Birmingham
3.5 of 5 stars 1,363 reviews
Ladywood
ibis Styles Birmingham Centre
ibis Styles Birmingham Centre
#38 of 138 in Birmingham
4.0 of 5 stars 679 reviews
Ladywood
Holiday Inn City Centre
Holiday Inn City Centre
#37 of 138 in Birmingham
4.0 of 5 stars 953 reviews
Show Prices
Show Prices
Show Prices
Comfort Inn Birmingham
#92 of 138 in Birmingham
3.0 of 5 stars 354 reviews
Ladywood
Birmingham City Centre Hotel
Birmingham City Centre Hotel
#3 of 138 in Birmingham
4.5 of 5 stars 914 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay