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Britannia Hotel Birmingham

New Street, Birmingham B2 4RX, England
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Britannia Hotel Birmingham
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Britannia Hotel Birmingham
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1,609 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (301)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1609)
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    (421)
  • Jun-Aug only
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Kent, UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Friendly staff but this hotel is just a bit tired - adequate but no more. The restaurant and bar were closed for unspecified reasons on the day I was there. The entrance is down a dingy alleyway next door to Primark! No air-conditioning, no Wi-Fi in rooms… You get what you pay for, I suppose.

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2 of 5 stars Reviewed 5 days ago NEW via mobile

Hi, I am writing this as I am in my hotel room, the receptionist was very nice and pleasant her main task was addressing non working key cards including mine which was only 5/10 mins after check in due to slow lift then I had to join the queue of similar guests, I did ask for pre auth form as... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

It's easier to start with the positives, the location. That is all now for the negitaves... Wasn't a double room was a twin as 2 single beds pushed together plus bed wasn't made properly and had marks on the sheets, bath was tiny more like a big sink, single glazed windows so could hear the Irish fellas having a party... More 

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Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

this hotel is perfect if your out with friends and you just want somewhere to sleep . It is in a fantastic location for the bullring and nightlife . It is cheap . The bedding on our twin beds wAs nice & clean and comfortable . The room was very very basic and shabby . The carpet was dirty .... More 

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West Midlands, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

We had a night at the German beer festival and divided to spend the night at the Britannia hotel .it was cheap so I suppose we cold not expect much .however unless the hotel as a makeover and service improves we would not return . The room was very depressing very dirty which only seemed ok after a few German... More 

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Las Vegas, Nevada, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I'm late in posting this. I enjoyed my stay here. I had a contract with Britannia to stay in their Hotels in Manchester, Nottingham, Liverpool, Birmingham... there are more, but I only got to these before my Visa ran out. WiFi was only in the Lobby and 2nd Floor Lounge. But it was free, and it was fun to gawk... More 

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england
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 1 week ago

Save your money or pay a little extra for another hotel. I had the misfortune of staying here on Wednesday 24th June, I wanted something that was near to the train station and near to the restaurant that I was visiting for a retirement party. I normally stay at the Aston Conference hotel, which is sheer luxury compared to this.... More 

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. I will certainly discuss your comments with the relevant departmental managers for improvements to be made where deemed necessary Regards More 

Wigan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is an actual joke. There's a weird smell both in and out of the hotel, which kept making me gag. Breakfast was £7 which is outrageous, definitely recommend just going somewhere in the city centre. The only positive was the location. Was woken up at night by children running up and down the corridors and screaming (after midnight,... More 

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked this hotel without reading the reviews. I started to read them on the train on my way to Birmingham, and me and my wife were in shock about how bad the reviews were. It was too late already, so we had to tough it up and deal with it. We were prepared for the worst, and went in. Reception... More 

Was this review helpful? Yes 1
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Thank you for taking the time to write your review I am pleased to see that the hotel met with your expectations for the purpose of your stay and we hope to welcome you again in the future Regards More 

Bradford, United Kingdom
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

Location and price per night get the 2/5 but really, this day and age? TV kept turning off and was a good 20 years old. The room was a darkened cell with damp on the wall. If I had even a small cat I doubt I could fully swing it in there. One tea bag is hard to take for... More 

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

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