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Britannia Hotel Birmingham

New Street, Birmingham B2 4RX, England
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1 room 1 guest
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Britannia Hotel Birmingham
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1,670 Reviews from our TripAdvisor Community

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Traveler rating
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    362
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    695
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1670)
  • Mar-May only
    (421)
  • Jun-Aug only
    (404)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (490)
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West Yorkshire, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here for 2 nights with breakfast and dinner as part of a groupon offer which cost £109 for two people. The hotel is very close to the New Street station - only about 5 mins walk and is so central to all the shops it is literally on the doorstep which was fantastic. Even though we paid via... More 

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Edinburgh, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed today NEW

Stayed last night with my son. Given a room at the top of the hotel. No windows, room dirty and only a double bed. I had asked for an extra bed or even single beds. Room old and very outdated. Had to call to ask about parking a as nothing on there site. Informed parking at local NCP for overnight... More 

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Travelers are raving about these Birmingham hotels

Blackpool, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Just remember when u get this hotel for 39 a night or less there is a good chance the room won't b cleaned. They don't have enough staff obviously so u r put on a list for the late maid. She may or not turn up. U have been warned

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first time staying in Birmingham & there were 3 of us travelling from London to Birmingham! One of the girls in my party found the booking for £29 for our sun-mon stay which was fantastic! It is easy to find & the location is absolutely amazing! It is dead on, bang in the city centre! The twin... More 

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kidderminster
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked afternoon tea here on a group on offer. I must admit that the member of staff who served us could not have been more helpful. Nothing was too much trouble and he kept asking if everything was ok and did we need any more of anything, so the service we received was excellent. The afternoon tea while there... More 

Was this review helpful? Yes 1
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After reading the reviews I wasn't expecting much from this hotel. We were expecting a cheap and cheerful place literally just for shower and bed. When we checked in this was definately my first impression, reception is very dated and everything looks very tired and in need of some tlc. However, we booked on a best available tariff and was... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel online which allowed us to choose our own checking in/out times. We chose to check in at 11, but when we arrived we was told our room wasn't ready because check in time is not until 2, but if we paid an additional £10 our room would be ready. When we got to the room on... More 

Was this review helpful? Yes 2
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for one night in August. Arrived 2 hours prior to check in and was told there was no room to hold my ONE bag anywhere. Its a huge hotel and I find it very hard to believe there was no room to store it. They allowed me to check in early at a cost of £10, to add... More 

Was this review helpful? Yes 2
Wolverhampton, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

We attempted to stay here, NEVER again. We got given a room on the top floor that didn't have no window and had creepy pictures in there so asked to move. Got given another room to which was just as bad just so dated and in a need of a paintbrush. Our final room we couldn't even find how to... More 

Was this review helpful? Yes 3
Penguinofdunster
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've stayed at Britannia hotels before, in Manchester, Liverpool and now, Birmingham. Their hotels are held together by sticky tape and sticky carpets and whilst I knew this before travelling, I wasn't disappointed to find that the Brummie Britannia was equally as bad! The room was dirty. Dust was embedded in every crevice, limescale covered every bathroom surface. The crisp... More 

Was this review helpful? Yes 1
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

Hotel Review Summarization

What travelers say

  • New street(20)
  • Happy Hour(5)
  • Very clean(4)
  • Reception staff(4)
  • Would not recommend(3)
  • Great value(3)
  • Central location(3)
  • Toilet seat(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/suite (13)
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Bathroom (2)
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Dining (4)
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Other (5)
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