Booked this hotel based on the central location and web site....were we disappointed ! Staff were very pleasant on check in but once we arrived on our floor a rather unpleasant aroma greeted us. The carpets throughout were threadbare and a general feeling of neglect was apparent. Our room was in need of redecoration and in places filthy!! The wall... More

The location is excellent for the railway station, the room was clean, the meals are surprisingly cheap and the staff have been well trained. On the first night we decided to eat out and tried the self service Chinese called "Chopstix" opposite the hotel, we made a terrible choice! The second night we decided to just eat in the hotel... More

Stayed here with a friend for one night before a gig; there are a lot of negative reviews but I honestly can't see what the fuss is about, I've stayed in worse places. Staff were friendly and quick to sort our room keys, the room was only £24 for a twin which was a bargain. The room itself was clean,... More

We stayed here for one night. Was a bit tatty but clean. Felt a bit depressing as it was so dark and gloomy inside, but there was nothing wrong with the room which was clean and an okay size. It's in a good location for the station and city centre and was very cheap (£32 for a double room -... More

Stayed here for one night at the end of January as we were in the city for a concert. We arrived just after midday and I wasn'texpecting our room to be ready but after a quick and efficient check in we were given the keys to our room, perfect! After reading previous reviews I decided to book a Superior room... More

Hotel could do with a deep clean, staff unhelpful. Paid for a token to have dinner and turned up on 1st floor, food had been sitting on the hotplates for what looked like hours, salad was wilting in the bowl. They wouldn't refund our money for the meal so we went round to the Wetherspoons and ate there. The noise... More

I echo the previous review "can't see what all the fuss is about". I've just got home after a 2 night stay at the Brittania Birmingham. I was dreading the weekend after reading all the poor reviews, we were even discussing finding another hotel if it was as bad as some people were suggesting. As the previous reviewer said, my... More

It really amazes me how the reviews from 2003 can still apply to this hotel 8 years later!! One must ask.....why has this hotel not improved in 8years? I stayed here in August 2011 with family & I can safely say that it was the worst experience I ever had in a hotel. The very least you expect in a... More

After reading all of the negative reviews I thought I've got to stay here to see if it's really as bad as people say! All I can say is to those of you who wrote a bad review, thank you for setting my expectations so low as I was very pleasantly surprised! Yes its an old hotel and yes its... More