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Britannia Hotel Birmingham

New Street, Birmingham B2 4RX, England
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Britannia Hotel Birmingham
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Britannia Hotel Birmingham
Britannia Hotel Birmingham
Britannia Hotel Birmingham
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1,499 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Dublin, Ireland
Top Contributor
102 reviews 102 reviews
50 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Friendly welcome on arrival from reception staff with a painless check-in. Stayed one night in a single room as I was visiting Birmingham for a concert. The hotel has a dated interior, but is spotlessly clean. Would have no isue staying here again. Fantastic location and an unbeatable price.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Me and my friend had business meeting in Birmingham city centre, we ordered double room for 2 nights in Britannia hotel. But when we came, we got SINGLE room - we were 2 adult females and we got SINGLE ROOM BED . Wardrobe was also for single person. (only 4 hangers). Bathroom had toiletries for 1 person only as well.... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here one night following a late work function. Bedding clean but room basic and generally a bit grubby with stains on the walls that look like red wine which hasn't been cleaned off. Weirdly, every plug socket in the room except one is designed for plugs with circular pins, so unusable. Walls are like paper, so even at 1am... More 

Was this review helpful? Yes 1
Staffordshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

On arrival the staff at the reception were very rude and dismissive. Had zero customer service skills and gave us wrong information so we ended up trying to getting into someone else room. We specifically asked for a non smoking room seen as on of us has asthma but only on arrival were we told there was only smoking rooms... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Filthy, smelly, noisy hotel. Breakfast was disgusting and cold asked for more toast as mine was cold and was told no. False alarm fire alarms going off all night. Very unhappy! There is a premier inn just up the road, will be using that in future!

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Budapest
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

It is on the main road in city centre and everything was withing 5-10 minutes walk. My room was relatively quiet but had a view onto the other building. Bedsheets were clean but the carpets and bathroom fittings would definitely need some updating. I liked the art deco furniture. Walls were really thin, I could hear my neighbour sneezing and... More 

Was this review helpful? Yes 1
Ammanford, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

We didn't expect the Ritz after paying £49 each for bed/breakfast/evening meal but was shocked that the entrance was down a scruffy alley way. There was inch thick dust on the skirting, no pictures on the wall, questionable stains in the bath/shower. The bath itself would only comfortably fit someone who is less than 5 foot in height!!! the wallpaper... More 

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was my first time in britania hotel to be honest the feedbacks had put me off. But after seen it for myself I have to say it's not that bad. It does need modernisation but the room I stayed in was lovely. It was clean nice bed. I would say to anyone to see for yourself. Some people give... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW

Was only offered a smoking room otherwise would have to wait for for one , downstairs was really nice , the bedroom was unclean needs a refurb single glazed windows made it cold and the windows were flilthy along with curtains 😷 just needs a good clean only problem !!!

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County Armagh, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

Good location in city centre, for the price it's comfortable, clean enough and not expensive. Food poor, including the breakfast, will not be rushing back to this hotel, sorry but simply not good enough.

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