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Britannia Hotel Birmingham

New Street, Birmingham B2 4RX, England
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Britannia Hotel Birmingham
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Britannia Hotel Birmingham
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1,648 Reviews from our TripAdvisor Community

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Traveler rating
    66
    218
    357
    322
    685
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
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English first
  • All months
    (1648)
  • Mar-May only
    (421)
  • Jun-Aug only
    (382)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (490)
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Belfast, Northern Ireland, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel clean but hotel food is not that nice but is central in citycenre but no car park+Good bit walk they say they get special rate but means u have 2 leave car there 24 hrs but who is going 2 bring car just 2 leave in car park but hotel can b very noisy as 2 many idiots+our... More 

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Level Contributor
6 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Booked two rooms( single and a double) for a 4 day visit based on reviews seen on-line.Firstly the staff were in no ways helpful as we had an OAP in our company and need help to bring our bags to the room. Secondly whilst trying to find the hotel we were looking for the nearest car park and all we... More 

Was this review helpful? Yes 1

Travelers are raving about these Birmingham hotels

Bristol, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Visited recently, Very average cheap hotel you get what you pay for paid £62 for a twin room on a Saturday night, ended up with 2 single rooms so £31 for a single room is cheap in central Birmingham, I was too (pissed) to notice too much. The bathroom seemed clean and had shower gel and shampoo no bath mat... More 

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Greasby, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel as part of a weekend with Travelstyle, so we never picked it. We were supposed to stay at the Wolverhampton one and it got changed to here, but Britannia never informed the coach company that there were major roadworks in an already mainly one-way city centre, so we spent 2 hours driving around Birmingham to... More 

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Tamworth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

all started when i come to my room and found it was a single when i booked and paid for a double room. i went back to front desk and was told " sorry we only have single rooms available". i explained that i have booked and paid for a double room and i got told "well we only have... More 

Was this review helpful? Yes 1
Las Vegas
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Not cheap and not even cheerful. The hotel is old and dated, smells of damp. Toilets smell like public toilets that should be closed. Beds were reasonably clean and comfortable the only positive. Carpets are a funny dirty colour. The lights didn't work properly, neither did half the plug sockets. The net curtains have probably never seen a washing machine.... More 

Was this review helpful? Yes 1
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

1 of 5 stars Reviewed 1 week ago

I recently participated in a charity cycle from John o groats to lands end. When we reached lands end we drove half way home back to Scotland with a overnight stay/celebration in Birmingham. The britannia was our chosen accommodation and after 45 minutes struggling to park the van as there was no parking at the hotel and limited parking in... More 

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Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I had the worst experience ever in this hotel. I waited 30min to do the check in, 15min to the lift, room was dirty with lots of dust, the heater wasn't working, and I found hairs in the bath. Staff was rude. Only the location was good, but I will never stay there again. I payed 230£ for 2 nights... More 

Was this review helpful? Yes 2
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

Richmond, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The Britannia is very centrally located. You simply have to roll off the train at Birmingham New Street, walk up a small incline negotiating the seemingly endlessly roadwork hell which is the centre of Birmingham and there you are. Its right in front of you. So for that reason, and the very very reasonable rates (I paid £38 for quite... More 

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies for any problems encountered at the hotel. As I would advise any guest(s) we do have a manager on duty 24 hours per day and had you approached them at any time during your stay, they would have been able to address any issues first hand allowing you to have a more comfortable... More 

Stoke-on-Trent, United Kingdom
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Seeing Fleetwood Mac in Birmingham we were looking for a central location close to New Street and restaurants so we could get a bite to eat before the show - the Britannia suited these requirements. Having paid £38 for the night we felt we got value for money. The bed was comfortable, the shower worked and the TV worked, whilst... More 

Was this review helpful? Yes
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Thank you for taking the time to write your review I am pleased to see that the hotel met with your expectations for the purpose of your stay and we hope to welcome you again in the future Regards More 

Hotel Review Summarization

What travelers say

  • New street(20)
  • Happy Hour(5)
  • Very clean(4)
  • Reception staff(4)
  • Would not recommend(3)
  • Great value(3)
  • Central location(3)
  • Toilet seat(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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