I needed a functional hotel in Birmingham just for an overnight stay before early morning onward travel. That's exactly what I got: clean, warm, quiet enough, good location. The spa/fitness centre was closed for refurbishment, but this wasn't revealed until after the booking, which was a bit irritating. Obviously, travelling in January on a Sunday night for work doesn't set... more

We stayed at the hotel for jut one night but that one night was simply great! From the minute we checked in at the friendly desk we were taken care of! The room was spotless, the bed comfortable and the food delicious. All the staff were kind, curteous and very professional. All in all an excellent experience! Thank you! more

Having stayed at this hotel before I was looking forward to returning for an engagement party on Broad Street. The location is fantastic, the rooms are very comfortable and the breakfast buffet has a wide selection of hot and cold foods.....yet again could not complain about these. What I am upset about is that a few small items were stolen... more

The public areas are lovely, excellent restaurant, welcoming and helpful staff. However the superior double room we had was definitely not of 4star standard. The carpet was really stained and marked and the furnishings (cushions etc) were of cheap quality. Everything was clean and well-kept however - maybe time for a makeover of the rooms? Would stay again however, the... more

Chose this for a one night stay for an event at the ICC, which is a 5 minute walk along Broad Street. The Hyatt has a direct walkway but costs more than twice as much. The room was clean, the staff were helpful, but the bed was uncomfortably firm, the breakfast was cold and the carpets in the corridor (5th... more

Just one night in the Novotel but it was a good choice. Quiet, comfortable and convenient to walk into the centre or around Edgbaston. Friendly staff. Get a room on the 6th floor for views. The room was very comfortable with a huge bed and crisp cotton sheets. Separate toilet and bathroom. Breakfast was excellent except for the coffee which... more

I went to this hotel in late November 2009. There was 6 of us in total all lads after a day at the races in Newbury. We are regular visitors to Birmingham and chose this hotel because of its great location right on Broad Street. Check in was fine went up to my room and it seemed a standard twin... more

This was an impromtu stop with my boyfriend, as a surprise! The room was lovely and clean and the bed was very comfortable, i thought the room was going to be very noisy as it was looking out over broad street, but it was not! i had a perfec nights sleep. breakfast which was included in the deal was fantastic... more

We were there to attend Last night of the Christmas Proms at Symphony Hall .The hotel is in an great location for Symphony hall and only a ten minute walk into the city centre. But despite asking for a quiet room we given a room on the 3rd floor at the side of the hotel.The noise was horrendous given that... more