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Novotel Birmingham Centre

4.0 of 5
70 Broad Street, Birmingham B1 2HT, England (Ladywood)
Hotel amenities
Novotel Birmingham Centre
Ranked #28 of 136 hotels in Birmingham
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438 reviews from our community

Traveler rating
    129
    198
    78
    18
    15
See reviews for
Families
63
 
Couples
155
 
Solo
50
 
Business
122
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 12, 2013 NEW

No on site parking, this a problem on Broad Street, curt staff & run down & scruffy rooms & expensive. There are a few hotels on Broad Street, I only stayed here because the Hyatt was full but there is better available

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See 2 more reviews by DavidhWood for Birmingham
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 13, 2013

I am really sorry to hear that your stay at Novotel Birmingham Centre wasn’t up to your expectations. I would like to clarify that we do have on site parking, however maybe it was full at the time. I apologise that we couldn't provide this facility on this occasion. We strive to provide every guest with an excellent experience and... More

Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 12, 2013

We stayed here for a couple of nights while attending a conference at the NEC. The hotel is located very close to the city centre which made getting the train to/from the NEC very easy. The majority of the staff were quite helpful and friendly, but we found one of the more senior staff working on the reception desk to... More

Was this review helpful? Yes 1
See 3 more reviews by Kirsty B for Birmingham
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 13, 2013

Thank you for taking the time to write a review about your recent visit to at Novotel Birmingham Centre. I’m delighted that you enjoyed your stay and have noted your comments, which I will look into. I hope we can welcome you back very soon. Kind regards, Richard Marsh, General Manager More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed May 10, 2013

Hotel was good, and all staff were happy and friendly. Great customer service, Nice standard (I've always found quite a good standard across novotel hotels). Pillows were a bit uncomfortable but you cant have everything!

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Review collected in partnership with Accorhotels.com

NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 13, 2013

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back to the Novotel Birmingham Centre, when we wil be happy to offer you a selcetion of pillows to choose from, please just ask. Kind regards, Richard Marsh, General Manager More

Birmingham, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 9, 2013

Not as good as you would think, supposedly one of birmingham's top Hotels but there is nothing special to it. Better off staying in the Jurys inn over the road. This hotel is way over priced for what you get.

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See 9 more reviews by B R for Birmingham
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 13, 2013

I am sincerely sorry to hear that you didn’t find the service at Novotel Birmingham Centre up to your expectations. We pride ourselves on providing every guest with a excellent experience. Please feel free to call me on 0121 643 2000 or email me on richard.marsh@accor.com if you wish to discuss further. We strive to provide every guest a realxing... More

London, United Kingdom
1 review
4 of 5 stars Reviewed May 8, 2013

l recently stayed with my family at novotel birmingham city centre,we found the location easy to find and was greetedby staff who were very helpful with travelling around the area.transport and shopping was good,the nightlife was very lively and found the people lively,but not intrusive.the hotel facilities was good for me and my family as there is a gym/sauna...food was... More

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Review collected in partnership with Accorhotels.com

NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 13, 2013

Delighted to hear that you enjoyed your stay at Novotel Birmingham Centre and making particular reference to the team and the hospitality they provide, is very pleasing! We work hard at inspiring and motivating the team to ensure every guest has a hassle free and relaxing stay! We look forward to your next visit. Sorry we could park your van,... More

north wales
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 8, 2013

I stayed here for one night on 7th May whist on a course. I had an executive room which had bathrobes, slippers, Nepresso coffee machine and iPod docking station, etc. The room was away from the roads so not disturbed by noise but I did read other reviews which said that there would be noise at night from the outside... More

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NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 9, 2013

Many thanks for the positive comments. I’m happy we were able to make your stay with us so enjoyable. We have been working hard to ensure guests are insulated from any noise from outside and this appears to be paying off. I hope we can welcome you back to the Novotel Birmingham Centre again very soon. Kind regards, Richard Marsh,... More

Middlesbrough, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

Lovely hotel and the staff were excellent, the only thing that let the stay down was the heat in the room. We were on the first floor and although we opened both windows it was too hot especially during the night. We didn't sleep because of the heat and noise from the open windows. It would put me off staying... More

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Review collected in partnership with Accorhotels.com

NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 8, 2013

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points you raised personally, and in the meantime, I hope we can welcome you back to the Novotel Birmingham Centre very soon. Kind regards, Richard Marsh, General Manager More

Cambridge, United Kingdom
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 7, 2013

There are quite a few hotels based around Birmingham city centre that seem broadly the same, so we did find it difficult to settle on one, but I'm glad we chose the Novotel. The staff were very friendly and efficient, the lobby is very large and accommodating so even though it was busy it didn't seem crowded. The bar was... More

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See 2 more reviews by Fionna88 for Birmingham
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 8, 2013

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Novotel Birmingham Centre and would like to assure you that Broad Street is as safe an environment as any city. We have Purple Flag recognition for the work that the local Wardens and Pastors do and therefore I hope we may... More

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 5, 2013

Intro: I had a business trip in Birmingham DC and was allocated to Novotel in the Centre of Birmingham. This was an ideal location as the hotel is only 5 minutes away from International Convention Centre (Birmingham ICC). Also, being on the Broad Street means two-minutes access to the bus and ten minutes away from the train station – the... More

Was this review helpful? Yes 1
NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 8, 2013

Thank you for your kind comments and compliments, especially about the team! I am delighted that you enjoyed your stay at Novotel Birmingham Centre and can confirm that we are installing a new free to use WiFi system which will be available from mid June! I hope we can look forward to welcoming you back again soon. Kind regards, Richard... More

Barrow-in-Furness, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2013

Stayed here as I was attending a conference the following day in the hotel. It was a bit expensive for my budget but company was paying so totally wonderful value for me. I could only book executive suite as cheaper rooms not available, but it had everything you could ever want, except a working broadband service. This was out of... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

NovotelBirminghamGM, General Manager at Novotel Birmingham Centre, responded to this review
May 2, 2013

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we do try to address any late night issues, however cannot always legislate for the discourtesy of other residents. I hope we will see you in the hotel again in the not too distant... More

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Hotel Summarization (Beta)

What travelers say

  • Broad street(25)
  • Very good(17)
  • Car park(12)
  • Staff were friendly(10)
  • Executive room(9)
  • Coffee machine(5)
  • Next morning(3)
  • Brindley place(3)
  • Clean comfortable(3)
  • Separate toilet(3)

Additional Information about Novotel Birmingham Centre

Address: 70 Broad Street, Birmingham B1 2HT, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Center Fitness Center Restaurant Room Service Wheelchair access
Hotel Style:
#8 Luxury Hotels in Birmingham
#14 Family Hotels in Birmingham
#26 Business Hotels in Birmingham
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Birmingham Centre is an AA rated 4 star hotel right in the centre of Birmingham. We are the first choice for a business trip or a holiday. For meetings, conferences and banquets, Meeting@Novotel offers a professional service to ensure your event runs smoothly and successfully. Our new Elements approach to dining and our Elements restaurant and bar offer the ultimate in choice. A short walk for the international Convention Centre, National indoor Arena and Brindley Place. ... more   less 
Reservation Options:
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Also Known As:
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Centre Hotel
Accor Birmingham Centre
Novotel Birmingham
Birmingham Novotel

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Novotel Birmingham Centre
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