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Novotel Birmingham Centre

4.0 of 5
70 Broad Street, Birmingham B1 2HT, England
Hotel amenities
Novotel Birmingham Centre
Ranked #35 of 140 hotels in Birmingham
4.0 of 5 stars 305 Reviews
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305 reviews from our community

What travelers say about this hotel
  • Broad street(17)
  • Very good(11)
  • Staff were friendly(8)
  • Car park(7)
  • Separate toilet(6)
  • Great location(5)
  • Executive room(5)
  • Short walk(4)
  • Buffet breakfast(4)
  • Coffee machine(4)
Traveler rating
    79
    134
    55
    21
    16
Only show reviews for Family (34) | Couples (110) | Business (92)
Date Rating
Doncaster
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 24, 2012 NEW

Reception is nice, clean and bright. Good first impression but the rooms sadly let the place down. The 'normal' rooms are shabby, outdated and of a very poor quality. Although the hotel is clean it appears grubby and shabby because it needs a refurbishment. We pre-booked to stay 3 nights and after the first night upgraded to a 'superior room'... More

Was this review helpful? Yes
See 2 more reviews by gatley1 for Birmingham
Bathgate
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012

Stayed here on business - very friendly staff, nice comfortable modern rooms. Foyers and open areas very cosmopolitan styling. More

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Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 14, 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit and found our recently refurbished ground floor areas to your liking. I hope we can welcome you back to Novotel Birmingham Centre very soon. Kind regards, Richard Marsh, General Manager More

Posted by an Accorhotels.com traveler
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

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Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 14, 2012

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Leamington Spa, United Kingdom
2 reviews
5 of 5 stars Reviewed May 8, 2012

Was this review helpful? Yes
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 14, 2012

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Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed May 2, 2012

The service was appalling, the staff unhelpful. I decided to go for a shopping weekend away with my partner and paid for an Executive Room with breakfast. The check-in procedure was painful. Apparently they’d had a new computer system and had to re-enter all my details. The room was clean, but many of the item promised in the “Executive Package”... More

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Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 8, 2012

I am sorry that on this occasion you were disappointed with your stay at Novotel Birmingham Centre. As you will see from the numerous positive comments on TA, your expeience does not reflect that which the majority of guests enjoy. We treat all feedback with the utmost seriousness and I am currently investigating the matters you have raised. A formal... More

Posted by an Accorhotels.com traveler
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

More
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Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 8, 2012

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South Shields, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

Was this review helpful? Yes
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 1, 2012

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Watton, Norfolk, England
Top Contributor
51 reviews 51 reviews
Reviews in 30 cities Reviews in 30 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed April 24, 2012

I stayed here for one night one business. Location is good and the reception and room service staff are very pleasant and efficient. The room was very clean and bed very comfortable. I had room service evening meal and breakfast and both were very good. The public areas such as reception and bar are very modern and spacious. I did... More

Was this review helpful? Yes
See 3 more reviews by weezworld for Birmingham
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 1, 2012

We at the Novotel Birmingham Centre very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and have noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Richard Marsh, General Manager More

Newark, Notts
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2012

I had a two week stay here for business and cannot fault the hotel one bit. The parking, although perhaps a touch expensive at £15 a day, was easy to find and use. It is also very secure which is re-assuring. The check in was swift and efficient with a smile from the receptionist. I was very impressed with the... More

Was this review helpful? Yes
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 1, 2012

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Birmingham Centre very soon. Kind regards, Richard Marsh, General Manager More

Helsinki, Finland
Senior Contributor
37 reviews 37 reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

I was supposed to stay here for two nights, but when I arrived, they didn't find my reservation. After a few minutes, they found out that they had missed the reservation email from my travel agency. The hotel was already overbooked for the first night, so they got me a room at the Ibis Birmingham City Center and paid me... More

Was this review helpful? Yes
Richard Marsh, General Manager at Novotel Birmingham Centre, responded to this review
May 1, 2012

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at the Novotel Birmingham Centre. I hope we can be part of your future travel plans. Kind regards, Richard Marsh, General Manager More

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Additional Information about Novotel Birmingham Centre

  • Accor Birmingham Centre
  • Novotel Birmingham
  • Birmingham Novotel
Address: 70 Broad Street, Birmingham B1 2HT, England
Price Range: $

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Novotel Birmingham Centre
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