Stayed here on business - very friendly staff, nice comfortable modern rooms. Foyers and open areas very cosmopolitan styling. More

The service was appalling, the staff unhelpful. I decided to go for a shopping weekend away with my partner and paid for an Executive Room with breakfast. The check-in procedure was painful. Apparently they’d had a new computer system and had to re-enter all my details. The room was clean, but many of the item promised in the “Executive Package”... More

I stayed here for one night one business. Location is good and the reception and room service staff are very pleasant and efficient. The room was very clean and bed very comfortable. I had room service evening meal and breakfast and both were very good. The public areas such as reception and bar are very modern and spacious. I did... More

I had a two week stay here for business and cannot fault the hotel one bit. The parking, although perhaps a touch expensive at £15 a day, was easy to find and use. It is also very secure which is re-assuring. The check in was swift and efficient with a smile from the receptionist. I was very impressed with the... More

I was supposed to stay here for two nights, but when I arrived, they didn't find my reservation. After a few minutes, they found out that they had missed the reservation email from my travel agency. The hotel was already overbooked for the first night, so they got me a room at the Ibis Birmingham City Center and paid me... More