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Novotel Birmingham Centre

GreenLeadersBronze level
4.0 of 5
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70 Broad Street, Birmingham B1 2HT, England
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Novotel Birmingham Centre
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Ranked #35 of 137 Hotels in Birmingham
GreenLeadersBronze level
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966 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here over night when watching 2 days cricket at Edgbaston. Ideal for this. Parking under the hotel, £15 per night. 40 minute walk to the ground. My room was basic but very comfortable. Hot showers with good pressure. Tea / coffee, TV available. The bed was very comfortable and I had an excellent nights sleep. The bar staff were... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

I was really pleased to read your review on Trip Adviser. I do hope that you thoroughly enjoyed the cricket at Edgbaston and that you had plenty of sunshine. I have shared your review with the team here at the hotel and we look forward to welcoming you back to Novotel Birmingham Centre in the near future. Enjoy the rest... More 

Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

The reception area is fab. Its beautifully decorated and modern... The room however is extremely disappointing. It's incredibly dated. A stain in the carpet, holes in the curtain, only one teabag each, ONLY decaf coffee, toilet cubicle is like a prison cell!!! There is a terrible overpowering noise from the plumbing which woke us up numerous times. We looked at... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for your feedback. I was very disappointed to read that your stay did not meet your expectations, and I would be grateful if you would call me on 0121 6432000 to discuss this further. Kind regards Sharon Thandi General Manager More 

Yorkshire
Level Contributor
71 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is just a quick walk to the NIA as well as having an underground car park you are in the centre of Birmingham, and close to the M 5 for a quick exit. The only negative is that there is no lift from the car park which can be an issue for some - staff will offer to... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for your review on trip advisor. I do hope that you enjoyed your event at the NIA. Kind regards Sharon Thandi General Manager More 

Worcester, United Kingdom
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

I use this hotel for work meetings. The staff are great and accommodate all requests. They are really helpful and flexible to meet our needs. The meeting rooms come in various sizes, are comfortable and offer good facilities. The refreshments, snacks and cooked food are always very good, with special dietary requirements well met. The bar area is great for... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for taking the time to write a review with regards to your recent stay here at Novotel Birmingham Centre. I was pleased to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Sharon Thandi General Manager More 

Stirling, United Kingdom
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Novotel has a tendency to be fairly uniform across its city centre hotels, but in this case it is an advantage in that you can be sure of a uniformly reliable hotel. You can expect a comfortable room, an adequate restaurant, professional and friendly staff. The location of the Birmingham city centre hotel is good for an overnight stopover, located... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for taking the time to write a review with regards to your recent stay here at Novotel Birmingham Centre. I was pleased to read that you enjoyed your stay. Kind regards Sharon Thandi General Manager More 

Staffordshire
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel months in advance as part of a birthday gift for my wife. Before arriving we were sent emails offering upgrades and weather details as well as what was on in Birmingham. Also a pre-book in form. The good bits. Welcome - excellent, great greeting by lovely staff. 12.00 book in means you have in effect an... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

It gave me and my team here at Novotel Birmingham Centre, great pleasure to read your review. Thank you for taking the time to post your review and we all look forward to welcoming you back to the hotel. Kind regards Sharon Thandi General Manager More 

Eastbourne, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights while having a girly weekend away. The hotel is well placed for most things, it's possible to walk to the train station, the Bull Ring and the arena. Just 3 minutes walk to the canal area where there are a several bars and restaurants , it was a warm evening and the area was... More 

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

I was very pleased to read that you enjoyed your stay with us and thank you for posting your experience on Trip Advisor. I have today shared your comments with the team and we all look forward to welcoming you back to the hotel in the near future. Kind regards Sharon More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Birmingham Novotel. The staff were really helpful and attentive and the room and breakfast were great. One issue that prevents my review from being 'excellent' was the parking. The hotel has an underground car park, which can get very full. The charges for the parking are not clearly marked on the Novotel website... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for your feedback regarding your recent stay here at Novotel Birmingham Centre. I was very pleased to read that you really enjoyed your stay. I am in the process of reviewing our car parking charges in the future. Kind regards Sharon Thandi More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in a great location on broad street, close to all restaurants/clubs ect. Room was pretty basic for the price although it was clean and hotel grounds in general very nice. Breakfast was pricey at £13.95pp so we ate breakfast out. Bed was pretty comfy and have a good night sleep overall.

Was this review helpful? Yes
Sharon1077, General Manager at Novotel Birmingham Centre, responded to this review

Thank you for your comments with regards to your recent stay here at the Novotel. Myself and the team look forward to welcoming you back in the near future. Kind regards Sharon Thandi General Manager More 

Hotel Review Summarization

What travelers say

  • Broad street(14)
  • Car park(8)
  • Very good(7)
  • Executive room(4)
  • Staff were friendly(4)
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