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Novotel Birmingham Airport

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
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Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
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Novotel Birmingham Airport
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Ranked #39 of 136 Hotels in Birmingham
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
ejl63 London, United Kingdom
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1,345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at Novotel as visiting a couple of companies nearby. Very impressed. Room adequate, late dinner in the restaurant which was good, staff very attentive only problem was slightly shaky lift but still got us to our room! Opposite Birmingham Airport departure lounge but didn't hear a single plane from our room. Would definitely go back.

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Tiverton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very convenient hotel when using the airport or exhibition center, So convenient when using the Birmingham Airport, situated right by the departure and arrival building. Comfortable bedrooms, also bar and dinning room where you can enjoy a meal, the buffet breakfast is excellent. Have enjoyed staying at this hotel on two occasions when using the airport, will certainly use... More 

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Halifax
Top Contributor
164 reviews 164 reviews
56 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here as the slightly nearer hotel was booked up. (I've stayed with Novotel several times before albeit at Bradford - so wasn't expecting much), however, apart from the complicated carparking of the airport, I thoroughly enjoyed my stay. The Checkin was efficent and friendly and this was echoed to the bar area when we ate there. There are 2... More 

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Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Bridgend, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Novotel Birmingham Airport on the basis that we had a good experience in another Novotel previously, I didn't do much research prior to our stay so everything was a surprise - all pleasant! The hotel was on the airport site, which was a real novelty as our purpose of the stay was to visit the NEC rather than... More 

Was this review helpful? Yes 3
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Peterborough, United Kingdom
Top Contributor
50 reviews 50 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We were moved on to this hotel as the one we had reserved had double-booked and could not provide a room for us. My husband then had to return home and so I stayed alone. I was given a standard double room which was spacious, clean and well equipped. Everything worked as it should and the bed was comfortable. Good... More 

Was this review helpful? Yes 1
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments about the lift and the room not being serviced, I would like to sincerely apologise for the inconvenience that this casued you. I look forward... More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I would like to start off by saying I found this hotel extremely friendly, every one of the staff were always more than happy to help with any issue/request. The hotel is ideally placed about 200 yards away from Birmingham Airport. I would like to give a special mention to the bar staff and kitchen Staff, food was excellent and... More 

Was this review helpful? Yes
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Malmo, Sweden
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Utter peace, fantastically firm and comfortable mattress and air conditioning that actually responds to instructions even during the night. Excellent sound insulation. The extra door separating the bedroom from the bathroom and corridor is a good idea for extra quiet. My only cavil was that the receptionist forgot to ring me for my wake-up call, but as everyone else probably... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Lancashire
Top Contributor
132 reviews 132 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed whilst on business. Room was comfortable. Shower and breakfast were excellent. However my room backed onto air con fans which started squealing at 4am so did not get a good sleep. Complained to reception but was just told it would be mentioned to the manager. Not good enough I'm afraid !

Was this review helpful? Yes 1
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Dear Reviewer, Please accept my sincere apologies for the issues you had experienced with the noise. I treat all feedback with the utmost seriousness, I am personally investigating this matter with my team. Please feel free to contact me on 0121 782 7000 to discuss this further. Kind regards, Ian Dick More 

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