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Novotel Birmingham Airport

Certificate of Excellence
GreenLeadersBronze level
4.0 of 5
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Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
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Novotel Birmingham Airport
Best prices for: 1 room 1 guest
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Ranked #40 of 137 Hotels in Birmingham
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed today
Beanney Dunshaughlin, Ireland
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1,332 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dunshaughlin, Ireland
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed today NEW via mobile

I just want to start off by saying that the hotel room I had was genuinely very nice and I cannot complain about that at all. However, the service and quality of the food in the restaurant was some of the worst I've had in a long time. Our group to be honest was between 12-15 people.....it still shouldn't take... More 

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1 review
3 of 5 stars Reviewed today NEW

Recently stayed in the novotle. The hotel itself was lovely the rooms were clean and modern and the reception staff were extremely helpful. The hotel did have one major downfall and that was the restaurant. There was a group of 20 of us for dinner. The service was extremely slow we waited an hour for our starters. The waiter was... More 

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Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed one night and it was a lovely hotel! Staff very helpful, room quiet, comfy and clean. Loved the fridge which came in handy! The breakfast was plentiful. Could do with better directions where to park but this may be NCP fault. Will use again!

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West Yorkshire
Contributor
12 reviews 12 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in the Saturday night before our flight Sunday am, the room was very nice, plenty of room, comfortable bed and very quiet to say its at the airport, we didn't eat or drink there so can't comment on the bar or restaurant tho we wished we had when we had eaten at Frankie & Bennys at the airport,... More 

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Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Amersham, United Kingdom
Top Contributor
140 reviews 140 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel bang opposite the terminal. No parking as such so best perhaps for those who already have parking arrangements or coming in to the airport by public transport. Very clean light and airy. Good breakfast served from 5am. Small gym, no pool. Reception staff bowled me over with their helpfulness; very pleasant and efficient, particularly but not limted... More 

Was this review helpful? Yes 2
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Dublin, Ireland
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has Swisscom and it is the worst. They offer a free service and a paid service. The bloke at the front desk told me the only difference was that you cannot stream with the free service. WRONG!! The free service is absolute crap, and one you have chosen it there is no easy way to change to the... More 

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Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to our hotel. Please accept my sincere apologies for the issues you had experienced with the quality of the free wifi. I would like to assure you that I will personally look into your comments. I look forward to welcoming you back to the hotel very... More 

Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived back from Cyprus early hours Monday morning and thankfully payed to Park and Stay at this hotel. Just a quick walk across the road from arrivals. A basic room, clean, tidy and warm. Great check in and check out.

Was this review helpful? Yes 1
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need a good quality holiday either before or after your holiday then the Novotel fit the bill. Parking the car & getting to the hotel was pretty straight forward. Check in was great however only one lift was in operation for the entire hotel. The drink was of a reasonable price for a airport hotel however the service... More 

Was this review helpful? Yes 1
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comment about the lift, only one is in operation due to us refurbishing them. I look forward to welcoming you back again very soon. Kind regards,... More 

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