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Comfort Inn Birmingham

Station Street, Birmingham B5 4DY, England
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Comfort Inn Birmingham
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Ranked #87 of 136 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 3 weeks ago
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336 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Doncaster
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Situated in a dirty backstreet behind New Street Station with lots of building works going on. The pub bar next to the hotel was ok and we had a drink there before checking in. The hotel had a smell of cigarette smoke throughout which was offputting. Went up to room 105 which at first looked ok - just an average... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago NEW

Only good thing for this hotel is near the train station but it's not worth for money that i paid. The room is really dirty like noone clean it, full of hair, dust and litter. Pillow cases are old and dirty. Moreover, noisy surrounding and uncomfortable space including bit smelly and not fresh. The ventilation is bad. No free wi-fi... More 

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Travelers are raving about these Birmingham hotels

UK
Top Contributor
96 reviews 96 reviews
35 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place is only ok There is so much lacking, curtains not meeting, plot decor and although recently painted in areas this was poorly done, and shabby even in the updated rooms However it was clean and staff were nice and accommoding If younjust need a bed its ok

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Birmingham
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here many times when visiting Birmingham. It's quite cheap and usually I just need somewhere for a few hours sleep. It's basic, looks a little tatty in areas. There have been some beds which are just too soft! However, it's clean and tidy. The staff are really helpful and polite. It's also relatively quiet for somewhere next to... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

So, after reading all the reviews on this hotel I was unsure of booking but I wanted a hotel with a central location close to the train station. So I booked. The hotel is located less than two minutes walk from New Street station, I immediately noticed all the work going on at the station and had concerns of noise... More 

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London, United Kingdom
Top Contributor
154 reviews 154 reviews
97 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Much improved hotel; yet still very noisy due to the building works at the adjacent New Street Station. The room and bathroom have had a lick of pain, still not amazing but much better than before and very functional. The reception welcome is still very poor, rigid uninterested in the guest and some might say rude. More a contractor’s hotel... More 

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uk
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Booked the hotel on the same day as we arrived as it was an unplanned visit to brum We were pleasantly surprised how nice the room was although the view out the window was a building site at new street station You get what you pay for for a central location hotel but would say worth the money

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Having stayed in the premier Inn for the past month the comfort Inn does not not compare. The room is smaller. The room is dated. The bathroom is from the 80s. The pub looks out of date too. There are a couple of Asian restaurants outside and a old theatre and cinema. Also an adult show behind the hotel! However,... More 

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Swindon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed April 19, 2015 via mobile

i stayed here last night with friends. The bathroom had hairs in the bath and was rather grotty. He cushions had rather suspect stains on too. The breakfast was hideous and the chef was extremely rude. Would not stay here ever again

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london
Top Contributor
93 reviews 93 reviews
46 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 15, 2015

I booked it knowing a 6.9 rating on booking.com was borderline , but thought i would give it a try as it was £40 a night. Tidy, clean, and functional, but very tired, old furniture, and a bit drab. I knew this when I booked and it lived up to expectations. Ignore the reviews saying it didn't live up to... More 

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