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Crowne Plaza Birmingham City Centre

4.0 of 5
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Holliday St, Birmingham B1 1HH, England
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Crowne Plaza Birmingham City Centre
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Ranked #41 of 137 Hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
Navilluso Rugby, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rugby, United Kingdom
Level Contributor
181 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 1,150 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were Residents at the Crowne Plaza Hotel upon Sunday 19 July 2015 for one (1) night only upon a bed & breakfast rate & generally, our entire stay was really very good; check-in was welcoming & smooth, our room extremely clean & comfortable, the service provided by Shaun was attentive & personable; & Restaurant Manager, Sharon Cotterill upon Monday... More 

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Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is still a great choice if your staying in the city. Small but well appointed rooms great room service good club room and wonderful bar staff. I was so taken care of I really enjoyed my stay. The Greek bar man was not only professional but an interesting conversationalist. The hotel is well located close to the best... More 

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England, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Recently stayed in a club room which provides access to bar and continental breakfast. I'm an IHG platinum card holder so tend to mainly stay in IHG branded hotels. The hotel location is perfect for access to both the nearby New Street station and to the Birmingham Rep and Symphony Hall. The shops in the city centre are also a... More 

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leicester
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, great service, room and food, very clean and comfortable also great price, would go back, all within walking distance of bullring and mailbox.we drove to Birmingham but parking on site not available, car park across the road very easy 👍

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and my husband stay here on a regular basis! I love this hotel the rooms are stunning and always spotless, the staff are always willing to go the extra mile down to the man in reception showing us where to catch a train and which would need and what times it would bring us back ! The beds are... More 

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Tamworth
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, excellent location for centre of birmingham. Staff were excellent. Nothing was too much trouble, even sandwiches in the bar at 1am was not an issue. On the down side, the aircon was very noisy and there was no way of turning it off.

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Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear CherylTamworth, Thank you for taking the time to offer us your feedback following your recent stay at Crowne Plaza Birmingham City Centre. We are pleased that you enjoyed your stay with us and appreciated the service you received from our colleagues, our location and our rooms. We are sorry to hear that you had an issue with the aircon... More 

Kenilworth, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza on Thursday night with my friends. I had booked 3 rooms under my name, my boyfriend had left his wallet at home so we had to go back and get it while my friends travelled to the hotel to check in, but they were told they were not allowed to check into the rooms... More 

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Great Yarmouth, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I had a conference to attend at this venue last week. Very easy to get to from New Street Station, about a 10 minute walk. Good venue and facilities, and the lunch provided was of good quality. Would be happy to attend future conferences at this hotel. Thank you

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Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Jamie P, Thank you for providing us your feedback regarding our conference facilities. I was glad to read that you found our Vista suite spacious, light and airy. I also appreciate that you enjoyed the catering provided to you. I have shared your comments with the relevant team members and I am sure they are going to appreciate them.... More 

Nottingham, United Kingdom
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is well situated and very comfortable. Staff were all very friendly and helpful. In most ways it was a very good experience. I was impressed by the 'running station ' in the lobby giving local running routes and essentials for runners Where it was let down was with the free wifi. This is not a cheap hotel and... More 

Was this review helpful? Yes 1
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear peelypost, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed most aspects of your stay especially the friendly and attentive service from the staff. I also appreciate your comments about the running station. I was however disappointed to read... More 

Northampton
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first thing that needs saying is that it is currently in a redevelopment area, so rooms at the back look over a site that is being excavated and it is noisy. As a result of this activity, normal car parking is restricted and access by car is more difficult than normal...HOWEVER this is all mostly out of the control... More 

Was this review helpful? Yes 3
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear SteveRichesRadio, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed your stay especially the friendly and attentive service from all our staff, our location, rooms and the facilities. It is also great to know that you enjoyed the food... More 

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