We had an exceptional weekend at the Crowne Plaza central Birmingham. Our special birthday celebration coincidenced (unknown to us) with a major international atheletics meeting. Our chosen hotel was the main accomodation for all the very serious athletes competing at the NIA just afew hundred yards away. consquently the hotel was very busy, but very well organised. Lovely "club" room... more

Stayed for a nice weekend. Hotel room and breakfast area looked like it had been recently renovated. Breakfast good - wide buffet selection. Good value for money at the weekend rate. Would stay again. more

The hotel was booked by my company and when I arrived they didn't ask for a credit card so I presumed it was prepaid. I was given a room which had a shower only and so asked to move to one with bath. They agreed, but before I could move someone had to come up to check the room that... more

Rooms are very, very clean, as was toilet. Staff very helpful. Location-wise quite difficult to find. Dodgy car park means you have to climb up a set of dingy outdoor stairs to reach lobby. more

Stayed for 1 night last week for an evening out. We are Priority Club Platinum members and staff here treat us almost like royalty. From what I saw they were equally as pleasant with everyone else. We always stay here if possible when in Birmingham. We booked a room with priority points and rang before to ask for an early... more

I've stayed here many times in the past, purely to collect Priority Club points. I also like staying at the Crowne Plaza (CP) as they have the comfiest hotel beds I've ever slept in. They are very very very comfortable. However, during the last few weeks of staying here I realised that the level of service had dramatically degraded. On... more

2 night deal - the Club Lounge was not open for drinks and nibbles as is the norm - we were given vouchers - it lead to some confusion, as to the number of drinks allowed etc (understandable) and was sorted with a friendly chat with the manager. Overall a great stay - though i would echo the comments about... more

Staff are professional and efficient, but the whole place is otherwise unattractive in many ways. Corridors are institutional dark grey, decor is cold in colour and feeling-lacks any kind of warmth or style. Room better but in December had no heat on on and despite carfeul following of instructions the only heater blew cool to, at best semi- warm air... more

I regularly travel to Birmingham on business and whenever an overnight stay is required I try to get accommodation at the Crowne Plaza. The service is always exceptionally swift and professional, meals are great and the location is perfect for the city centre. They have some favourable rates which I've used even when work hasn't been paying. It's also very... more