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All 138 Birmingham hotels

Crowne Plaza Birmingham City Centre

4.0 of 5 Hotel   |   Holliday St, Birmingham B1 1HH, England (Ladywood)
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77%
Ranked #39 of 138 hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
John M Edinburgh, United Kingdom
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1,083 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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English first
Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Typical Crowne Plaza hotel but this one has very friendly staff, was in a great location close to the train stations, bull ring centre and other shopping and restaurants. The bar and restaurant area is very nice but to be honest I'd eat out rather than use the bar food service which at best was very ordinary. I Will definitely... More

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Ipswich, United Kingdom
Top Contributor
77 reviews 77 reviews
38 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I returned to this hotel following a nice stay here last year. The hotel has an excellent location just 10 minute walk from New street station. I agree with an earlier contributor that the hotel does not look good from the outside and even less so with the smart looking Hyatt next door. Reception was efficient and I booked a... More

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Surrey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at this hotel a few times. After travelling up from London the hotel is a maximum of 10 mins walk from New Street Station in the town centre. First impressions from the outside are hmmm grey building. Once you approach the entrance it's WOW the entrance where the reception is is big bright and impressive. The staff are... More

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Dunstable, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Always use IHG brand hotels, and have been a Platinum Elite member of their rewards program for years so this does help. Free room upgrade, free wifi, free drinks in the members lounge, free continental breakfast which is yummy!..... The rooms themselves were good although my only criticism would be the aircon is very noisy! Beds easy to sleep in... More

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Wellesbourne
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here when on business in Birmingham. By far the best hotel I've stayed at in the city. Very clean and modern. Great restaurant and bar; and the rooms are of a very good standard. Great views from most rooms of the city. Underground parking is good. A couple hundred yards from the mailbox and a very short walk from... More

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Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Ash A, Thank you for your kind feedback regarding your stay at the Crowne Plaza Birmingham City Centre. I was delighted to read that your stay surpassed your expectation, especially with our very clean and modern hotel, the quality of our rooms and our great location. I was also pleased to read that you would definitely stay again and... More

UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had room 416. Room was nice, but at 0330 in the moring the various idiots and taxi drivers from the night club about 200 yard across Suffolk Street Queensway woke me up. How numerous cars are allowed to toot horns at this time in the morning is a mystery. Also Queensway tunnel is closed in Summer so traffic is... More

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Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear igorrie, Thank you for taking the time to review your recent stay at the Crowne Plaza Birmingham City Centre. I was pleased to read that you found our hotel to be really nice and that you were satisfied with your room. I was however disappointed to read that your sleep was disrupted by noise from the main road outside... More

Bagshot, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great service, rooms and value. I stay here often and it is in a brilliant location. Close to Broad Street and top class restaurants. Close to the main station and seconds away from the main motorway. The team here are always keen to upgrade your room and ensure you are very welcome. So why not 5? The hotel exterior is... More

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Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Dave H, Thank you for sharing your experience of your stay at the Crowne Plaza Birmingham City Centre. I was pleased to read that you were satisfied with our service, rooms, value and location. I was however disappointed to read you found the ambiance in the reception and bar to be poor. I will take your comments on board... More

Derby, United Kingdom
Top Contributor
135 reviews 135 reviews
118 hotel reviews
358 helpful votes 358 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a fan of Crowne Plaza especially their Manchester Shudehill hotel. This is very well located in Birmingham and was central for where I wanted to be. I was at a conference at the Town Hill but I didn't like having to walk through a dark and deserted underpass to get there. Check in was easy and quick and... More

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Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear EPD, Thank you for staying at the Crowne Plaza Birmingham City Centre and for taking the time to write a review. I was delighted to read that you were satisfied with all aspects of your stay, particularly your Club room and the facilities and amenities within it and also the continental breakfast in the Club lounge. I was also... More

Brighton, United Kingdom
Top Contributor
54 reviews 54 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed over a week here on the third floor. The room size is enormous- lots of space for suitcases etc. Wonderful sized bed, lots of lights and surfaces for your items. I counted just 3 electrical sockets which I didn't feel was very suitable for two people- two people charging their phones meant that we were constantly juggling unplugging the... More

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Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear beirutboy, Thank you for your feedback regarding your stay at the Crowne Plaza Birmingham City Centre. Whilst I appreciate your positive comments highlighting our friendly reception and the facilities and amenities within your room, I truly value your negative feedback, as this will allow us the opportunity to improve what we offer to future guests. I have therefore taken... More

Derby, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here last week for the second time and I was even more impressed than before. I had booked a Club Room for myself anf my daughter. The only issue was that I had was the booking process. I had tried to book through the IHG app on my phone, but it kept shutting down, so I booked though... More

Was this review helpful? Yes 1
Daksha_Mistry, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Rams_fan_11, Thank you for staying at the Crowne Plaza Birmingham City Centre and for taking the time to write a review. I was delighted to read that you rated your stay as 5 star and found our hotel to be lovely with brilliant staff. I am also glad that your daughter enjoyed her stay with us too and liked... More

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Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday St, Birmingham B1 1HH, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#13 Luxury Hotel in Birmingham #19 Romantic Hotel in Birmingham #26 Family Hotel in Birmingham #26 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 
Number of rooms
312

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