I stayed in the Crowne Plaza for one night on business. The staff were pleasant and helpful. The room was well-decorated, spacious and had all the amenities one would expect from a hotel of this caliber. The bed was comfortable. The room was clean, though the lighting was a bit dim. I did like the focused bedside lights which could... more

While travelling to Birmingham on business my wife and I decided, on the basis of reviews here, to stay at the Crowne Plaza Birmingham, now I travel a lot and am used to staying in good quality hotels and found this one to be pretty average at best. The hotel has obviosly undergone recent refurbishment and the room was clean,... more

This hotel is well-located - only 5 minute walk from the train station, Bull Ring, Mailbox, and other nice shops in city center. The room was a good size, comfortable, and clean. Only a couple of negative points and one minor, picky, thing: The room doors shut loudly. It sounds like they are being slammed, even when they are not.... more

On the basis of previous reviews, my wife & I stopped at the Crowne Plaza, as we had tickets for Girls Aloud at the NIA. For some reason the booking website didn't allow you to book a king room so we requested one in the notes. This was ignored/dismissed by reception when checking in and given a double double-bedded room.... more

Stayed in Birmingham recentley for 4 nights for a training course. Pleasentley surprised with the Crowne Plaza. Nice experience from check in - check out. The hotel has recentley been done up with new rooms. There always seems to be a lot of air crew checking in and out which I think is a good sign of a good hotel... more

My boyfriend and I stayed in this hotel during the easter weekend. We got a discount online so stayed in the Club rooms with breakfast included. We stayed on the 10th floor and it was amazing. The room was so big and the bed was very large, my boyfriend was very impressed by the pillow menu. We had stayed in... more

Great location for shopping etc. Rooms are 1st class and are better than the crown plaza in London and a lot cheaper. Birmingham has as much to offer as London at half the price. Breakfast first class large selection, helpfull staff a credit to the manager will book again. more

Good things : The reception area is very modern and open plan and leads very nicely into the restaurant/bar area (although we didn't eat there, so can't comment about that). The location is excellent, being a 5 minute walk from the city centre and a 2 minute walk to the Mailbox, which is an excellent canal side area containing lots... more

I have stayed at this hotel several times over the past few months, usually always in the Club rooms and always loved the hotel and service, which is why we returned so often, previously my partner and i found this hotel to be our favorite in Birmingham. However, this time we decided to stay in the normal rooms, the room... more