We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Birmingham City Centre

4.0 of 5 Holliday St, Birmingham B1 1HH, England
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Crowne Plaza Birmingham City Centre
Professional photos View all
Browse nearby
Crowne Plaza Birmingham City Centre
Write a Review

1,263 reviews from our community

Traveler rating
    399
    569
    192
    68
    35
See reviews for
112
405
81
431
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1263)
  • Mar-May only
    (255)
  • Jun-Aug only
    (323)
  • Sep-Nov only
    (379)
  • Dec-Feb only
    (306)
All months
scmgpl
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had got a Great Weekend Rate from their WebSite and hence splurged on staying at the Crowne Plaza instead of the Premier Inn for one night.Right opposite the Railway Station and at a walkable distance are Malls and innumerable places to eat.Didnt venture out as it was drizzling and wet like a perfect UK Winter and also miserably cold.But their... More 

Was this review helpful? Yes
London
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed at a few hotels in Birmingham, but this is up there with the best of them, The staff are friendly and warm and can't help more. Its located city centre so its well within easy walck to local attractions. If I stay in Birmingham again this will be one I will seriously consider for staying in again.

Was this review helpful? Yes 1
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Jason933, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service from our staff, our location and our rooms. We appreciate that you chose to stay with us and that we... More 

Gloucester, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited a lot with work over the last 8 months and always found it excellent.stayed after a concert last week as it is just minutes from symphony hall.very central,easy to find.car parking underneath too. Good meeting room too. A top modern hotel.

Was this review helpful? Yes 2
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear mark d, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was delighted to read that you enjoyed all aspects of your stay especially our location, our rooms and also the meeting rooms. I appreciate that you chose to stay with us and we look forward to... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago

My preferred Birmingham City Centre hotel. On this visit it was up to usual standard- clean room, nice and quiet. Does what it says on the tin. Staff always acknowledge you as a regular. Restaurant and room service menu is a bit boring after so many stays. I know it is lazy to eat in the hotel with so many... More 

Was this review helpful? Yes 1
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Sarah S, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly and attentive service from our staff and our rooms, Also I have shared your comments regarding the food options with... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for night only, and thank god not any longer, The rooms are dark and shabby, furniture was tatty, no ironing board or coffee and tea facilities. Hotel itself is ok but someone need to invest a bit of money to make it pleasant. On a positive note the breakfast was very good.

Was this review helpful? Yes
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear karen m, Thank you for your feedback regarding your stay at the Crowne Plaza Birmingham City Centre. I was extremely disappointed to read that you did not enjoy your overall stay at our hotel and faced some issues during your stay. This is not reflective of our usual standards of service and I sincerely apologise for the inconvenience this... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked two club rooms for one night. Nice enough hotel. Lovely huge bed, but wasn't very comfy. It was nice to have a shower AND a seperate tub and the chair in the room was cosy. A lot of confusion over whether or not we got breakfast. My sister arrived first and was given a normal room key. Myself... More 

Was this review helpful? Yes
Hampshire
Top Contributor
85 reviews 85 reviews
74 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been a while since I stayed here. Based on this return visit I found very similar to say 2years or so ago and would return again. For me a far better option than nearby IHG Indigo hotel on location/rate/rooms. Had a Club room on top club floor. Quick + Easy CheckIn and CheckOut, friendly efficient polite checkin staff and lounge... More 

Was this review helpful? Yes 1
Mold, United Kingdom
Top Contributor
55 reviews 55 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My second night at the hotel and I already rate this hotel highly. The mid-week rate is very reasonable for a hotel right in the city, with big, comfortable rooms and cheery staff. Free wifi in the rooms and a good selection for breakfast. There is a gym on the mezzanine floor, not too many machines, and I imagine that... More 

Was this review helpful? Yes
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Nickynoodle1278, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service from our staff, our location and the rooms. I appreciate that you chose to stay with us and we look... More 

york
Top Contributor
110 reviews 110 reviews
58 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have used this city centre hotel many times now and yet again last week it provided us with another superb stay. Parking is directly underneath the hotel which is very useful and also reasonably priced. Check-in was again very efficient with nothing too much trouble. Our room was clean and provided us with a quiet stay. The beds are... More 

Was this review helpful? Yes
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear hollwalk, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed all aspects of your stay especially the friendly service from our staff, our location and the rooms. I appreciate that you are a regular guest and enjoy our loyalty... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were put up in an executive club room which was fantastic, it was a little too hot for me which is why I've graded it a 4 but it wasn't really that bad. The facilities were excellent, the room was very clean, we took advantage of the executive club lounge which was great too - the service was second... More 

Was this review helpful? Yes 1
Surya G, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear McDk743, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. I was really glad to read that you enjoyed your stay especially the friendly and attentive service from our staff, our location, club rooms and the club lounge facilities I appreciate your feedback and we look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Birmingham City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday St, Birmingham B1 1HH, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Hotels.com, Despegar.com, Travelocity, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Birmingham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#12 Luxury Hotel in Birmingham
#13 Romantic Hotel in Birmingham
#26 Business Hotel in Birmingham
#29 Family Hotel in Birmingham

241 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (197)
Viewed
Room/suite (75)
Viewed
Hotel & grounds (28)
Viewed
View from room (17)
Viewed
Dining (11)
Viewed
Bathroom (18)
Viewed
0:28
Videos (1)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (14)
Viewed
Dining (11)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay