After staying the previous night in probably the worst Crowne Plaza in the country (Leeds) this was a breath of fresh air. The hotel is central enough - though not the easiest to get to - but that's more down to the intricacies of central Brum. The hotel is near to most areas being walking distance from Broad Street and... more

My husband and I booked this hotel weeks in advance as our first and only night away from our daughter in over 4 months. We just wanted one night of uninterrupted sleep. Check-in was easy and the woman gave us a good room. The room was very nice. We set up camp for a relaxing stay, ordering room service and... more

Well - what can i say? Queen size bed/room - lovely decor throughout - access to the Club Lounge (maybe becasue i'm Priority Club? - free to join) Stayed Fri and Saturday nights - all for £90 all in! Grat for the shiopping - near the Mailbox, and the Arcadian is in walking distance for drinks and food. The ONLY... more

It didn't start too well when we discovered there were no lifts from the underground car park to the hotel so having parked, and effectively being trapped in the car park, we had to carry our very heavy bag up a very dank, narrow stair well. At least check-in was quick, although they had mistakenly booked us a twin rather... more

Myself, partner and daughter stayed here in late September 2009. Crowne Plaza is IC Group's upmarket hotel chain, and a clear difference in quality could be seen from the Holiday Inn hotels. Overall the hotel offered a mostly positive experience. Indeed there were only two niggles: at check-in, the Receptionist quibbling over our request for a single quilt for our... more

I stayed at the Crowne Plaza 3 weeks during September for work. The hotel is well kept, very clean and professional. Being a larger hotel you don't get the personal service you'd expect from a smaller hotel but this wasn't a problem. (Although it was slightly annoying to be asked everyday by the same person if I was joining some... more

What a great hotel. Not far from the train station and handy for all the shops. The Crowne Plaza is a spotlessly clean modern hotel with great amenities. Check in was nearly smooth (my bills are settled by my office but due to a mix up, I was told I had to pay for my room). This was quickly rectified... more

Excellent hotel, great city location. Staff very helpful, restaurant food well above expectations and the 25% reduction if eating before 7pm was a bonus. Choice of views offered when booking in.. Room large with every comfort even an ironing board supplied. Handy for all that Birmingham has to offer. Brindley Place five minutes away. Going back in November for another... more

stayed at this hotel with my husband for his birthday treat. we were meet by very helpful reception staff, check in very quick and were able to check into our room before actual checking time. i booked through crowne plaza central reservations a club room which i was told would be on the club lounge floor but was actually on... more