We were in for the Crufts Dog Show and found that this hotel fit all of our needs: convenient to train to NEC, nice restaurant, very clean, great staff, good value.

We stayed 3 nights at this hotel and to be quite honest I thought it was going to be awful but it wasn't. Checking in was a fiasco as for some reason, despite there being 3 staff on, you had to queue up for a staff member who then took you to a machine and talked you through an online... More

Although only living an hour from Central Birmingham, I often need to stay overnight due to poor transport links home. The Premier Inn in Waterloo Street is up to the high and consistent standards that I've come to expect from the group. Rooms are comfortable, well laid out and always clean. There is a bar/restaurant on the ground floor, great... More

What a fantastic location for a Hotel - right in the centre of Britain's second city, within easy walking distance of the restaurants and other attractions in the City. My partner and I had been planning a visit to Glynn Purnell's restaurant in Birmingham for a number of years since seeing him cook of Great British Menu, but had not... More

Friendly reception, reasonably sized room, very comfortable bed, good TV, nice bathroom with very good shower - what more can you want?

Having experienced a number of hotels from this chain in good and mostly bad ways, I was pleasantly surprised by this offering. In short this hotel was really good, great location 5 mins from New St Station and lots of shops bars etc all within walking distance. Excellent value for money here. The Room: The room was great, really spacious,... More

This Premier Inn has thoroughly impressed me. I used to work for Travelodge and have worked in numerous of them, so expected to find at least one grumpy staff member, or slight issues with housekeeping etc, but for the low price I was willing to ignore these issues. But the room was spotless (I even did a finger test for... More

We stayed here for 3 nights on the May Bank holiday. We weren't expecting too much but I must say, the stay was very enjoyable. Location is great - only 5 mins walk from all the main attractions in Birmingham. Across from the cathedral which is lovely. Reception staff are lovely and helpful - no problems at all. The rooms... More

we stayed here for two nights whilst attending a wedding. staff were extremely helpful and friendly. our room was very clean and bright. bathroom was immaculate. we live in the country so expected lots of city centre noise but all of us (2 adults and 2 kid ages 6 and 7) slept soundly. we had room 506 at back of... More