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Pentahotel Birmingham

4.0 of 5 Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
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Certificate of Excellence 2014
Pentahotel Birmingham
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Pentahotel Birmingham
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379 reviews from our community

Traveler rating
    163
    145
    51
    15
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
1 review
5 of 5 stars Reviewed today NEW

I was blown away by the wonderful room, and beautiful modern interior, but the staff really gets my top rating. They were very friendly, and informative. They were also genuinely happy to have a quick chat while I was waiting for drinks to be ready. However, one small qualm (if I had to find one at all) was that a... More

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Søborg
1 review
4 of 5 stars Reviewed today NEW

Nice hotel, not too fancy with very good food close to Birmingham City Center. Nice atmosphere and friendly staff. Can recommend pentahotel in Birmingham for other travellers, business or other kind of travel.

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Hampshire, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here as part of a small group, over a weekend of birthday celebrations. My initial impression of the hotel was that it looks great, you walk in to a trendy, styled and modernly lit bar area and this is where you check in. The staff all wear fairly casual Diesel branded uniforms, nice fashionable touch. Checking in is... More

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London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Reception/Bar/Lounge/Dining: The hotel is not what most would expect from a city hotel. It has a lovely modern feel to the bar, lounge and dining areas. There are two free american pool tables, a free pin-ball machine, and a Playstation 4 on a big HD screen, The decor is warm and comfy and very relaxing, although our stay was on... More

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Wethersfield, null, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for a weekend away with my girlfriend, it was part of her birthday treat. Upon arriving it looked exactly like the photos very cool and modern, a perfect and different place to stay. When we checked in we was greeted by staff but advised the room I had booked was not available which made me quite... More

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London
Top Contributor
112 reviews 112 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For the location you can't really beat it, especially at the price; just on the edge of Chinatown, close to the shops, New Street Station etc. As with quite a bit of Birmingham's town centre, there's smart buildings hemmed in by rundown buildings, boarded up shopfronts and this hotel is no different. First impressions are of a trendy trendy boutique... More

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Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night travelling down from Leeds to visit the NIA. The hotel is in a great location with just a few minutes walk from the train station and located next door to the bull ring shopping center. The hotel is very niche and has great bedrooms and relaxing social areas. Would definitely stay here again. The... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Enjoyed our stay, staff were very friendly & helpful, though everytime we went to reception, they could be heard apologising for something! Location great, hotel rooms DO NOT live up to reception & bar/lounge area. We would stay again, if for no other reason than the location.

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Newcastle
1 review
2 of 5 stars Reviewed 1 week ago

The hotel itself has some interesting and beautiful decor especially the meeting room, unfortunately due to some staff members being dismissive and not particularly helpful I was quite disappointed. When me and my partner arrived we booked a double executive room which cost just under £100 as it was a birthday treat for me, when my partner told them it... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Zara, Thank you for taking the time to share your experiences of your stay with us at pentahotel Birmingham. I am really sorry that it wasn't what you expected & very surprised and disappointed that we didn't deliver the service that you and I would both have expected. As you can see from the comments here on TripAdvisor, our... More

Worcester
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here for one night while we went to the nia. On arrival we were told there was no parking left at the hotel (very small underground car park for £12) and to either park on the road or at the nearby mailbox car park. The road was absolutley rammed so we parked in the mailbox car park and walked... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Charlotte, Thank you for your feedback following your stay with us, I am sorry that you didn't enjoy your experience. We do have limited car parking at the hotel as we state on various channels and offer a discounted rate at the Mailbox facility, I am sorry that we did not know you were parked at the Mailbox facility... More

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Additional Information about Pentahotel Birmingham

Address: Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Birmingham 4*
Number of rooms: 131
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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