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pentahotel Birmingham

Certificate of Excellence
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Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
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pentahotel Birmingham
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802 Reviews from our TripAdvisor Community

Traveler rating
    365
    285
    94
    36
    22
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27
322
28
214
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • All months
    (802)
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    (277)
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    (192)
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Kincardine
1 review
4 of 5 stars Reviewed today NEW

Really friendly and service-orientated hotel with a funky atmosphere. A place to really relax and feel at home. Food was great, if a little on the pricey side and the bed was extremely comfortable. I liked being there. The only downside was the area the hotel is in. It's not the kind of place I'd like to walk around by... More 

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

great bar area, great facilities, the decor is fresh and stylish. For what I paid I will definitely be staying again. The rooms are light and airy, great television services, great late night room service available.

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Birmingham
1 review
5 of 5 stars Reviewed yesterday NEW

Everybody was friendly, and i ask for something specisl for my friend's birthday and they granted it.... Good job I actually wanted to rate your room for 6 Everybody was friendly, and i ask for something specisl for my friend's birthday and they granted it.... Good job I actually wanted to rate your room for 6 Everybody was friendly, and... More 

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Birmingham
1 review
5 of 5 stars Reviewed yesterday NEW

The staff were friendly and professional and were very helpful with all aspects of our stay. The upstairs bar was awesome and the food was amazing. Thanks for a great stay. I would recommend this hotel to anyone who is looking for great service and to enjoy themselves.

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Market Harborough, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Firstly the hotel itself is very nice, the staff extremely friendly and polite and the breakfast very very special! Unfortunately our first night was sleep free as we had stupid noisy neighbours who despite being asked by the hotel would not be quiet. The hotel were very accommodating giving us another room but we had an early start so really... More 

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Torquay, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here 28th May , one night after Brandon Flowers at O2 Academy. Only a 3 minute walk max from the Academy so ideally placed. Check in at the bar which was slightly unusual , bar modern and trendy with a Hard Rock Hotel vibe. First floor restaurant , ate there in the evening before the show. Service excellent ,... More 

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Ammanford, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel in a great location to the O2. Spent a whole day waiting for Brandon flowers of the killers, but didn't see him. Gutted. Hotel was wonderful and in a great location, and staff were very attentive.

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Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that you will be a regular visitor to us here at pentahotel... More 

Wolverhampton, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived here late Friday afternoon. It's in a great location really central, took us 5mins to walk to the bull ring. On arrival we were greeted by a friendly receptionist, check in was really smooth. We then had a walk around the hotels facility's, the FREE pool and play station were an added treat for me and my partner. The... More 

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham, we appreciate such kind words. It is always nice to hear that we are doing things the right way! I hope that you will continue to support the brand & that we will see you back again soon. Very... More 

Nottingham
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at Pentahotel to go to a gig at 02 Birmingham Academy which was a two minute walk away. Hotel is beautiful, breakfast was gorgeous, staff were friendly. Lovely stay will highly recommend. Will stay again next time I visit Birmingham.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Hinckley
1 review
5 of 5 stars Reviewed 3 days ago NEW

Loved everything about the hotel, staff were great and very helpful. Room was clean and confortable. Atmosphere in the bar and complimentary items were a great touch. Parking is a bit on the pricey side but parking is secure.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will continue to support the brand & that we will see you back again soon. Very... More 

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