We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

pentahotel Birmingham

Certificate of Excellence
Hotel website
Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Special Price
Special Offer 15% off
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
pentahotel Birmingham
pentahotel Birmingham
Panoramas (18)
View Map
Add Photo Write a Review

1,261 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotel with boutique feel . Rooms basic but clean. Bar and restuarant area very relaxing. Staff all very helpful. Food excellent quality . Close proximity for the city centre. Would stay again in future

Review collected in partnership with this hotel

Helpful?
Thank Karen S
Helensburgh
1 review
4 of 5 stars Reviewed 2 days ago NEW

Walk-in shower great. Small but adequate room, good TV and free WiFi. Cosy, lively bar, welcoming. Restaurant nice ambience, food quite expensive, main courses good. Desserts dry and waste of money. 5 mins walk from railway station, convenient, would stay again

Review collected in partnership with this hotel

Helpful?
Thank suebP126LI
Glasgow
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my first time at the Penta and I can honestly say it was a very comfortable stay, the girls at reception where excellent, would definitely recommend the hotel and would stay again. Its great that the hotel provide complimentary internet access, only issue was the speed, it was very slow. Overall very happy stay, thanks to everyone at... More 

Review collected in partnership with this hotel

Helpful?
Thank Y4637IPmattg
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! With regards to the wi-fi, we do have a high... More 

Hertfordshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 1 night for business . Parking is very limited but plenty of car parks in area. Reception is not what you would call a normal reception. It's a very cool bar with a welcome area to the side. I was checked in by 2 helpful staff members who told me everything I needed to know. My room... More 

Helpful?
Thank miwill
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were here on a two day course and what can i say we have a conference every year at different hotels and this was the best by far. The hotel is awesome the food on the breaks were perfect and the evening meal was fantastic. The staff are all freindly and go out of their way to make sure... More 

Helpful?
Thank Andrew S
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Birmingham. Very best regards Sabrina More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My first visit here and what more can I say then EXCELLENT! The whole experience was overwhelming, from the check in to the outstanding room. The service was top notch in the bar and the restaurant, the staff were interested in your day chatting away at dinner remembering what I drank the night before and even where I had travelled... More 

Helpful?
Thank MyLucas
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thanks for the kind words here on TripAdvisor. pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Sabrina More 

Boston, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great room, clean and spacious, the showerroom was fantastic and supplied toiletries superb, free premium tv and movies a nice touch as well. You get a very chilled out vibe when you walk in the hotel far from the rigid type experience you normally get at a similar standard of hotel. The staff seemed very relaxed and were very pleasant... More 

Review collected in partnership with this hotel

Helpful?
Thank Alan H
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More 

Worcestershire, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed over night here, hotel was amazing so stylish nicest one I've stayed in in Birmingham but the rooms were a let down very small no space at all the pictures were deceiving especially when we paid £140 for it! The communal areas were amazing tho.

Helpful?
Thank 2sunnysideup
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina More 

Cumbria, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Booked due to location, did not know anything about the hotel so was very pleased. Lovely hotel, clean room and the most fantastic breakfast! Loved free pinball! Will certainly stay again if visiting Birmingham.

Review collected in partnership with this hotel

Helpful?
Thank 466camillaw
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Caerphilly
1 review
5 of 5 stars Reviewed 6 days ago NEW

Absolutely terrific stay. Staff were helpful and attentive, and the whole place was really welcoming for the whole family. Lots of superb attention to detail which made it a really great stay. The location was also really good and breakfast was spot on!

Review collected in partnership with this hotel

Helpful?
Thank jgE2961FL
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina More 

Questions? Get answers from hotel staff and past guests. Ask a question

380 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (190)
Viewed
Dining (21)
Viewed
Room/suite (30)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (14)
Viewed
View from room (2)
Viewed
Other (118)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (170)
Viewed
Amenities (17)
Viewed
Restaurants and Bars (40)
Viewed
Standard Double Room (31)
Viewed
Standard Twin Room (24)
Viewed
The Hotel (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (4)
Viewed
Dining (5)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Birmingham hotels
Staying Cool at the Rotunda
#1 of 138 in Birmingham
4.5 of 5 stars 702 reviews
Hotel La Tour
#8 of 138 in Birmingham
4.5 of 5 stars 1,770 reviews
Ladywood
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#9 of 138 in Birmingham
4.5 of 5 stars 1,921 reviews
Show Prices
Show Prices
Show Prices
Ladywood
Staybridge Suites Birmingham
Staybridge Suites Birmingham
#3 of 138 in Birmingham
4.5 of 5 stars 565 reviews
Ladywood
Malmaison Birmingham
Malmaison Birmingham
#44 of 138 in Birmingham
4.0 of 5 stars 1,609 reviews
Ladywood
Hampton by Hilton Birmingham Broad Street
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay