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pentahotel Birmingham

Certificate of Excellence
Hotel website
Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Special Price
15% off room rate
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1 room 1 guest
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953 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (953)
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    (277)
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    (192)
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UK
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well located by the Bullring and New Street Station although as a single traveller you might find the subway unsettling late at night. The area is subject to regeneration but in terms of the quality of hotel - all from the relaxed modern feeling, brilliant staff and the modern rooms withdecor reflecting the history of Birmingham. Stayed with a few... More 

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Maidstone, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed for two nights on a business trip and absolutely enjoyed the decor and the theme. The free pool tables, movies, pin ball machine and PS4 were a great touch and really added to my stay. Would stay with these guys wherever i go!

Review collected in partnership with this hotel

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I was in search for a place like this, outstanding hotel for vacation. I used up some days there at 3rd floor and got that the hotel is sensible, the cafeteria was quite decent and room seemed modernized with all the facilities you may expect. The compound is sparkling and protected fully. The Beer, food and bathroom everything was great.... More 

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Stockport, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked this hotel based on reviews and images, however on arriving first impression was that the area leaves a lot to be desired. Rooms are of a travelodge standard but with bigger TV's and free movies. Food is expensive for what it is. Disappointing and won't be returning

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Guest, Thank you for your detailed review of your stay with us, I am sorry that our brand is not for you. As you can see from our recent reviews the hotel has proved to be a popular place to stay and relax. Please be assured we take all feedback on board and we do hope we can welcome... More 

Worcester
1 review
5 of 5 stars Reviewed 4 days ago NEW

we stayed for 1 night for our anniversary,after making an error online I rang them a they sorted the problem out for me straight away,we got to out room to be greeted by over excited women ready to go out..which wasn't a problem but looking ahead we knew the early hour wakeup call from when they arrived back wouldn't be... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

The pentalounge and the restaurant were gorgeous, best fillet steak I have ever tried, good wine list, sexy/chic vibe. The rooms were pleasant and air conditioned which was needed. Love this place, I intend on visiting again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Fantastic hotel, modern, chic & funky which unfortunately made the drinks very overpriced and car parking a whopping £1.10 an hour!! Glad we only stayed 1 night!! Check out time is a fantastic 12am but we were rudely awoken at 8.30am by the cleaners knocking at our door!

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Guest, Thank you for your recent review regarding your stay with us. I'm pleased to see that you enjoyed the penta experience. With regards to the disturbances from our housekeeping team. I will be sure to work on these so should you ever consider a return, these frustrations will be no more. Our car parking is competive against other... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel is modern, you check in and out at the bar. parking is £18 for 24hr under the hotel which i find ridiculous as it wasn't exactly cheap to stay here in the first place. rooms are modern but small. and for £95 you don't even get breakfast included. The pillows are extremely uncomfortable. and the bed was 2... More 

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure... More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Penta is unlike any other hotel I've been to before - it's a very informal and casual atmosphere yet furnished to the very highest standards. The facilities are amazing - bar downstairs where you check in, communal chill areas with pool tables, games consoles and sofas with lots of finishing touches throughout, like disco balls, TVs, little fires and... More 

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thanks for the kind words here on TripAdvisor. pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Sabrina More 

West bromwich
1 review
5 of 5 stars Reviewed 6 days ago NEW

Booked this hotel for my partners birthday and we were both very impressed with the staff, the quality of the room, how clear it was overall and the hotel in general e.g decoration and entertainment. Looks like it will be our regular

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thanks for the kind words here on TripAdvisor. pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. I hope that you will continue to support the brand & that we will see you back again soon. Very best regards Sabrina More 

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