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All 140 Birmingham hotels

Pentahotel Birmingham

4.0 of 5 Hotel   |   Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City) (Ladywood)
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Pentahotel Birmingham
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83%
Ranked #23 of 140 hotels in Birmingham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Thefoodhound London
  • Overview
  • Reviews (177)
  • Photos (54)
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  • Room tips (29)
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177 people have reviewed this hotel

Traveler rating
    87
    60
    22
    6
    2
See reviews for
4
75
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
London
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on a recent business trip and loved it. Hotel has a funky boutique design to it which I loved. The paper view movies are all included in your room price as is a decent breakfast buffet. Staff are great, special shout out to the Scottish lad who made us feel real welcome. The bad bits are that it's... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Trip Advisor Member, Thank you for your review following your stay with us here at pentahotel Birmingham. It was great to see you enjoyed your stay on the whole but I am disappointed that you didnt enjoy the quality of food on offer. Generally the feedback on the quality and range of food has been very positive & I... More

Norwich
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here to go to a gig at the Lg Arena, it is not the closest hotel to the Lg arena but it is walking distance to bullring and other must sees in Birmingham. It took a while to find but thats probably my bad navigational skills! First impressions was its clean and modern reception/bar area. Staff were incredibly friendly... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for posting your review of your stay with us here at pentahotel Birmingham. I am really pleased that you enjoyed your experience with us & in particular our breakfast, we are really proud of the quality of the food & the range of items that we have. I look forward to seeing you back at pentahotels... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Clean, simple room with a generous sized shower, fabulous breakfast and everyone we met smiled. Stayed on a Saturday night, so didn't need to check out until 3pm on Sunday. We will definitely stay again.

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Claire, Thank you for taking the time to share your experiences of your stay with us here at pentahotels. It was great to see that the warm welcome you received was carried on throughout your stay and that you will be coming back soon. I look forward to welcoming you! Very best regards Ben More

bloxwich
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing place to stay staff very friendly and welcoming happy to help with any problems or just a friendly chat. already planning to stay again Rooms are excellent, very clean and tidy tv works great, all new release movies available, ps4 in the bar the bar is very relaxing and welcoming with staff collecting drinks from bar so dont have... More

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for your five star review of your stay with us here at pentahotel Birmingham. It was great to read that you enjoyed your stay with us & I hope that we will see you back again soon. Very best regards Ben More

Birmingham
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We are currently staying in this hotel. The staff are brilliant, and the meeting room is lovely, down sides are toilet takes two to three attempts to flush an the TV doesn't stay on for longer than ten minutes without saying connection un available.

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for posting your review of your stay with us. I am sorry that you encountered some issues with your TV signal - I do hope that you made us aware of this so that we could fix the problem? Hopefully we will be able to welcome you back again in the near future. Very best regards... More

UK
Top Contributor
123 reviews 123 reviews
45 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely loved the hotel from the minute I walked in! Easy walking from New St station. Brilliant location for Mailbox and canal dining/nightlife. Quirky design reception/bar area. Fantastic lounge and dining area upstairs with wonderful outside terrace with lovely extras like blankets for chilly evenings. Came back to hotel for late drink and the cool vibe was still happening. Bar... More

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Trip Advisor Member, Thank you for the five star review of your stay with us here at pentahotels. I am really pleased that you enjoyed all of the aspects of your stay & that you noted our team - they are the key part of our business. I look forward to welcoming you back to the hotel in the... More

Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Currently a guest at this hotel and neither the toilet flushes or the tv works. I'm hoping for a much needed improvement. This is not a very good start to my stay. As first impressions go, not very good at all. Surely not worth what I am paying for.

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for taking the time to share your experience of your stay at pentahotels. I am obviously concerned that your TV service was affected during your stay with us, we have had a number of engineers working on this issue over the weekend and we believe that the issue is now in hand. Again with the toilet... More

York
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The décor is great 60s theme believe you will be thrilled by it the breakfast was fantastic well worth the stay for this experience alone. The bedroom are basic but clean and comfortable in room 206 the drains in the bathroom were blocked and empting very slowly the telephone didn't work. However I am happy to forgive all these small... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Peter, Thank you for the five star review of your stay with us in Birmingham. I was really pleased to see that you enjoyed your breakfast but will ask my engineer to take a look at the room you stayed in. I hope to see you back at pentahotels again in the very near future. Very best regards Ben More

Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Really friendly welcome in the bar/reception area, explained about the hotel having free pool table & pinball machine & 24 hour bar service. Rooms are good, location is great and a fantastic choice at breakfast. Will definitely use again.

Was this review helpful? Yes 2
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Phil, Thanks for the great review of your stay with us here at pentahotel Birmingham. I am really pleased that the team provided a friendly welcome & we hope to see you back again soon. Very best regards Ben More

London
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in Birmingham on a Saturday night and picked this hotel for the price and location. Very impressed with the decor of the hotel and the staff were friendly and helpful. Our room was basic but clean. I liked that the room was ready when we arrived at 12pm and checkout wasn't until 3pm the next day. We had... More

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear TripAdvisor Member, Thank you for sharing your experience of your stay with us here at pentahotels. I am pleased that you enjoyed your stay but sorry that you were disturbed by other travellers. If you are planning to be back in Birmingham soon please do contact me directly and I will make sure you are placed in the quietest... More

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Additional Information about Pentahotel Birmingham

Address: Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Birmingham 4*
Reservation Options:
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#6 Luxury Hotel in Birmingham #10 Romantic Hotel in Birmingham #27 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Better because it’s BirminghamWe're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
Number of rooms
131

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