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Pentahotel Birmingham

4.0 of 5 Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
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Certificate of Excellence 2014
Pentahotel Birmingham
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Pentahotel Birmingham
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489 reviews from our community

Traveler rating
    197
    197
    62
    22
    11
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21
204
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123
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kettering
1 review
5 of 5 stars Reviewed 2 days ago NEW

A lovely hotel Deffo worth a stay. staff pleasant and friendly. room lovely and clean. very cosy and welcoming with gorgeous decor in main areas. breakfast was great lots to choose from will be staying again. only down fall was pillows well the lack of them one fairly flat pillow..

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Second stay at the Pentahotel after being offered a free night stay with complimentary breakfast after our past experience was disappointing. Customer service was excellent! Was also a nice touch to receive a complimentary prosecco and strawberries & cream. Breakfast was very nice, there was a good variety to choose from.

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

took ten work colleagues out in Birmingham for christmas celebration and wanted a hotel which was a little quirky but of good quality. Pentahotel hit the nail on the head - reception staff, lounge, breakfast first rate.

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the night for a Christmas do. Room was clean and nice. Basic but was happy with what I wanted it for. Only thing I would say is the reception desk is the bar - bit odd. Was also pretty impressed by the breakfast served.

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Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Stephie, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Birmingham. Very best regards Sabrina More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked in for a stay to visit the Christmas Markets and go shopping for Christmas. Upon arrival we were greeted very warmly and check in was easy. They have a secure car park which is a bonus (check in early to ensure you get a space) all staff we came into contact with were great and made us feel welcome.... More 

Was this review helpful? Yes
Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear valued guest, Thanks for taking the time to let us know that you enjoyed your stay at pentahotels Birmingham. It is always nice to hear that we are doing things the right way! I hope that we will see you back with us very soon. Very best regards Sabrina More 

Basingstoke, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Warm welcome to a weary tied traveller, great rooms, excellent shower and bathroom, great huge wide screen TV in room an nothing is too much trouble , these guys even give you a set of special shower gel soap and shampoo far better than the big tall hotel down the road no names mentioned, food is excellent breakfast is good... More 

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Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon and a very... More 

Manchester, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here with work and really enjoyed my stay. Clean comfy rooms, first class breakfast, funky bar...all good. Limited parking, but there is an ncp 200 yds away. Great value for money, everything you need

Was this review helpful? Yes
Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Terry, Thank you for taking the time to share your experience of your stay with us at pentahotel Birmingham. The team will be really happy to receive such kind words & I will ensure that they are all thanked accordingly. I hope that you will be a regular visitor to us here at pentahotel Birmingham. Very best regards Sabrina More 

hampshire
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pleasant hotel in the centre of the city- ten minute walk from the train and reasonably handy for shopping and restaurants around the canal/Mailbox. The rooms are quite small but adequate - bathrooms too trendy to be functional - I was told they are being refurbished so they should hopefully improve,Beds were comfy and good double glazing... More 

Was this review helpful? Yes
Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Denise, Thank you for the great review of your stay with us at pentahotels. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards... More 

Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel location wise is good , the hotel in the public areas is ok but in my opinion the rooms and main,ybthe bathrooms were disgraceful, we had to clean the shower head as it was black . The bar prices are far too expensive even for a hotel , a botle of grolsch and abottle of kopperberg £11 to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Nic, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. If we can tempt you back to stay with us again I am sure that... More 

Westcliff-on-sea
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for two nights whilst Xmas shopping in Birmingham. Hotel is quirky and fun, really friendly staff. You check in at the hotel bar, we got a Complimentary drink upon check in because we checked in in the middle of a lively office Xmas do, which was thoughtful. Bar is lovely, just as nice as any bar in town and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sabrina W, Manager at Pentahotel Birmingham, responded to this review

Dear Louise, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina More 

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Additional Information about Pentahotel Birmingham

Address: Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Hotel Style:
#6 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#19 Business Hotel in Birmingham
#29 Family Hotel in Birmingham

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