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Pentahotel Birmingham

4.0 of 5 Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
#22 of 140 hotels in Birmingham
239 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Pentahotel Birmingham
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Pentahotel Birmingham
  • Overview
  • Reviews (239)
  • Photos (62)
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  • Room tips (36)
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239 people have reviewed this hotel

Traveler rating
    115
    82
    32
    6
    4
See reviews for
12
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Towcester
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Absolutely awful, they lost my reservation but managed to find me a room which had no bedding, no pillows, no towels and was dirty. Three hours later after promising they would clean and get everything for the room they still hadn't sorted it out.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Devon
1 review
5 of 5 stars Reviewed 2 days ago NEW

Booked through Trivago and was unsure of what to expect. Pleasantly surprised! Very nice hotel, entrance lobby and lounge are very well presented and stylish. Room was comfortable and nice. Happy customer.

Review collected in partnership with this hotel

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Dick, Thank you for the review of your stay with us at pentahotel Birmingham. It was great to read that you enjoyed your experience with us & I hope that we will see you back again soon. Very best regards Ben More

Birmingham
1 review
5 of 5 stars Reviewed 3 days ago NEW

Fantastic! The staff are so kind & helpful. Highly recommend you visit. The breakfast was amazing, such a fabulous selection. The thing that impressed me the most though was how child friendly the staff were whilst still managing to cater for the grown ups! Looking forward to our next visit already

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Ruth, Thanks for your kind words. It was a pleasure to read that the team looked after you so well, they are a huge part of what makes penta special. I look forward to seeing you back again soon. Very best regards Ben More

Telford
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I have visited Pentahotel before - but in Warrington. This time we were in Birmingham only for one night - and we looked nowhere else but Penta! For what it's worth, the price, food, room etc. is much better value than many Travelodges; Pentahotel has a stylish interior (especially in the bar/lounge area). The staff are always... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Deat Traveller, Thank you for the fantastic review of your stay with us at pentahotel Birmingham. It was great to read that you enjoyed your stay in Warrington so much that you booked with us here in Birmingham. We have a few more now open in the UK so I hope that you will get around to visiting us all!... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed recently with my two friends and we had a great time. The restaurant staff were really friendly and helpful and told us where to go for a night out. We ate in the restaurant on the Friday night and all had burgers which were delicious and yummy cocktails. Breakfast was very busy on Saturday morning as I think... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Sara, Thanks for the kind words following your stay with us at pentahotels. It was our privilege to host you and your group and I hope that we will see you all again. Very best regards Ben More

1 review
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel decor, the common areas are very relaxed and finished to a high standard. The rooms are still awaiting updates. But sensibly priced. The staff are great and delivered us a great customer service. Staff were very knowledgable about the company and clearly proud to work there. The food was expensive but was big portion sizes and is of... More

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PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Graeme, Thank you for taking the time to post your review of your stay with us here at pentahotel Birmingham. It was great to read that you enjoyed your stay with us & I hope that we will see you back at the hotel again soon. Very best regards Ben More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a great hotel, stayed for two nights and was made to feel very welcome. The whole atmosphere of the hotel was fantastic; friendly staff, a great buffet breakfast (with free Prosecco!), a 24hr bar and free pool and a ps4. All in all a great few nights at a reasonable price!

Was this review helpful? Yes 1
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi John, Thank you for the kind words following your stay with us at pentahotels. It was great to see that you enjoyed your weekend with us & I hope we will see you back again soon. Very best regards Ben More

Winsford, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A friend told me about this hotel, so thought as it's the bank holiday weekend I would come and stop here. As soon as we walked in to the front bar / reception we were just breath taken by how nice and modern it was unlike some hotels with plenty of seating and a pool table. After checking in and... More

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Scott, Thanks for taking the time to post such a detailed & complimentary review of your stay with us at pentahotel Birmingham. The team & I are delighted that you enjoyed your stay with us & we hope that we will see you back again soon. Very best regards Ben More

Nottingham
1 review
1 of 5 stars Reviewed 5 days ago NEW

Got there and felt like being in a third world country went to the room say for 5 minutes just could not stay there. Paid 30 pound more and stayed in another close by hotel it was very good. But I did get a refund when I asked for it

Review collected in partnership with this hotel

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for your review of your limited visit to the pentahotel Birmingham. I am sorry that the hotel wasn't for you, I cannot get enough information about your visit from this review & what it is that you didn't like. Please do contact me directly if you would be willing to share this information. Very best regards... More

Camberley, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Loved our stay on Sunday evening. Exceptional value. Fabulous breakfast. Bar / restaurant areas are refreshingly different and very appealing. Lovely friendly staff. Penta have got a great formula here which would be perfect if they improved on the size and quality of the beds (and provided more pillows)...isn't that the most important part of a hotel?? Would very happily... More

Was this review helpful? Yes
PentaBirmingham, General Manager at Pentahotel Birmingham, responded to this review

Hi Ros, Thank you for your great review of your stay with us. I am really pleased that you enjoyed what pentahotels have to offer and yes, I agree that our bed's are the most important part of your stay. Whilst our current beds are relatively new still, we are about to bring the pentahotel signature bed to Birmingham which... More

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Additional Information about Pentahotel Birmingham

Address: Ernest Street Holloway Head, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pentahotel Birmingham 4*
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Also Known As:
Ramada Encore Birmingham City Hotel Birmingham

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Amenities

Hotel Style
#5 Luxury Hotel in #10 Romantic Hotel in #21 Business Hotel in #28 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
Better because it’s BirminghamWe're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 
Number of rooms
131

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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