Great place to stay - friendly helpful staff who went the extra mile to ensure our stay and visit to Birmingham was special. Breakfast - great value. Rooms quiet. Easy access in and out of city. The Harvester restaurant was very busy but obliged by giving us take away to have in our rooms - tried the Indian restaurant next... More

Used Premier Inns many times before, but this one was superb. All the staff were very friendly and helpful on arrival that was after e-mail directions and text directions to the hotel, which was very convenient to the M6/M5.The staff at breakfast and the breakfast itself was great with everything you could think of including the choice of fresh or... More

The staff were friendly, the rooms were clean and there was a Harvester next door which was great. You can't go wrong with a premier inn normally and this one lived up to its name. Recommended.

We decided to split our journey from Brighton to Liverpool by stopping off around Birmingham. We were so glad that we chose this Premier Inn. Firstly they text you the confirmation and directions if needed and on arrival the staff were more than helpful in recommending the Harvester next door, a busy but excellent place to eat. We decided on... More

Thank you Premier Inn, after making a total mess up and forgetting to book a hotel during a very stressful time, Premier Inn came to my aid as we approached Birmingham New Street Station at almost 11pm on a Saturday night and managed to find us a family room at this hotel for a stop over on the way to... More

An excellent stay here. Harvester next door was really busy and popular - however still had great service. Although separate to the restaurant - you would think it was run by the same staff! Excellent service all round and most of all a great nights sleep!

We thought "behind a pub in Birmingham which was on a dual carriageway?" this could be trouble especially at the price and the time of evening we arrived. We went in the pub for a nightcap. Once back in the room we could not hear the traffic and never heard any of the pub noise. Amazing! Slept easily until 9.15am... More

Stayed here whilst visiting family - the hotel was very clean, the bed was comfortable and there were no disturbances during the night even though it was a Friday. Reception were friendly. Very good quality compared to many other budget hotels we have tried. Will definitely book again.

Last stayed here some time ago when it was a Holiday Inn Express Good building with clean rooms Service from Reception was poor (light on but no one home) Breakfast service was slow, but food was good when it finally arrived!