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Premier Inn Birmingham Central (Hagley Road)

Certificate of Excellence
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176 - 184 Hagley Road | Edgbaston, Birmingham B16 9NY, England
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Premier Inn Birmingham Central (Hagley Road)
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Swedish first
  • Any
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  • All months
    (389)
  • Mar-May only
    (98)
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    (88)
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Kettering, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

All in all I use Premier Inn all the time but have found on several visits now that the WiFi free or ultimate has not been working. As a business user this makes my stay very frustrating. This time in Edinburgh the WiFi has been off all day so meetings and work prep have been completed on good old 3g... More 

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London, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for 1 night after Cadbury world, one of the reasons I chose this one was cos the pictures looked like it was within lots of open space.. Wrong the back is a car park and the front is a busy road so not safe for small kids. The rooms were ok but we were woken up at... More 

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Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Absolutely great, good service, good food, lovely staff. Fantastic value. We shall stay there again. The restaurant had a comfortable atmosphere, and the bar was warm and friendly, the staff could not do enough for us, and made us feel that they genuinely cared for our comfort and welfare. A great hotel experience.

Review collected in partnership with premierinn.com

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Adele W, Team Member at Premier Inn Birmingham Central (Hagley Road), responded to this review

Our dear guest, Thank you for splendid rating. Your great review is always the best reward for our job we do. It is just spot on to hear you enjoyed your time in Birmingham at Premier Inn on Hagley Road. We always try to make one more step to make our guests feel fantastic. Hope you will come back soon.... More 

Bath
1 review
5 of 5 stars Reviewed 2 weeks ago

very good room/facilities, the receptionist was very understanding and helpful especially when the bed was too low for my artificial hips etc, we popped out to have a bite to eat and when we came back she had raised the bed with elephant feet. I also had a birthday card delivered. Would defo stay there again, this Premier Inn is... More 

Review collected in partnership with premierinn.com

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Adele W, Team member at Premier Inn Birmingham Central (Hagley Road), responded to this review

Dear Tracy, It is so nice to hear from you. It is a pleasure to us to face even the most demanding requires of our guests and make them happy during their stay. Our aim is always to make you feel briliant throught a great night's sleep. Sorry you were not satisfied with the service of restaurant next door. They... More 

Dover, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

One of the worst Premier Inn experiences! Poor signposting to the car park at the back of the hotel, not much English spoken on reception, no option to order a newspaper, noisy, really horribly noisy, air con, smelly bathroom, fire doors propped open, one of the worst hotel meals I have ever had - greasy, tepid, and inexplicably served on... More 

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Luton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this premier Inn before. The receptive team are fanatics as normal. Hotel ams rooms great standard, clean and comfy. The restaurant is a beefeater with their normal evening menu. Again the staff are really efficient and friendly.

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Adele W, Team Mamber at Premier Inn Birmingham Central (Hagley Road), responded to this review

Dear guest, Thank you for fantastic rating. We are truly pleased you enjoyed your stay with us. Hope see you back in the future. Kind regards More 

Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

having stayed in plenty of premier inns where the breakfast has always been in the style of a buffet, the hotel in Birmingham central was not buffet style. We went down for breakfast and was told it's not buffet style but you need order food and best to order quickly as their would be at least a 20 min wait.... More 

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Portchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A really nice premier inn one of the best we have stayed in. Family room very spacoius for five of us and a superb location for our trip to Cadbury world. Would not hesitate to recommend it great value as we booked in advance and easy to find with lots of available parking

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Adele W, Team member at Premier Inn Birmingham Central (Hagley Road), responded to this review

Hi Tony, Thank you for fantastic rate. We are so pleased to hear that our guests feel so good in Premier Inn on Hagley Road. Lovely to here you had amazing time at Cadbury's World. Hope to see you soon, as Birmingham has so many interesting and exciting places to visit. Thank you! More 

Exmouth, United Kingdom
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 21, 2015

This is the perfect location for a stay in Birmingham, right next to TGI Fridays, Acbars Indian Restaurant and Fiesta Del Asado (an Argentinian restaurant) just on the other side of the road. Reception staff are very friendly and efficient and the hotel rooms are of the usual Premier Inn standard. There is a good bar/restaurant adjacent to the hotel,... More 

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Adele W, Team Member at Premier Inn Birmingham Central (Hagley Road), responded to this review

Hello, We are delighted to hear from you. Thank you for high rating and nice review for Premir Inn Hagley Road. We hope you really had a lovely time in Birmingham, and hope to see you soon. Regards, Anna More 

Hinckley, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

£58 for a room for parents prior to hospital visit. Requested a taxi for early morning. Came down to reception to find receptionist making it absolutely clear to the firm to be on time. Following day a different receptionist was already on the phone asking for an eta for the taxi having apparently already phoned the firm half an hour... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Adele W, Team Member at Premier Inn Birmingham Central (Hagley Road), responded to this review

Hello, It is fantastic to hear, that our guests feel brilliant through their stay. We are always happy to do our best to make it happen. Thank you for splendit review for us. Hope we will see soon in more pleasurable circumstances. Kind regarsds, Anna Switek More 

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