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All 140 Birmingham hotels

Ramada Encore Birmingham NEC

3.0 of 5 Hotel   |   Bickenhill Lane, Birmingham B40 1PJ, England
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Ramada Encore Birmingham NEC
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Ranked #73 of 140 Hotels in Birmingham
A recent review
5 of 5 stars reviewed yesterday
Paul S Bournemouth, United Kingdom
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650 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked through Booking.com a few weeks before the visit and got a great price so worth checking prices. Room was basic but clean and the only issue really was that the TV was small to be seen from the bed. Minor issue and for the price not a deal breaker. Location was excellent. We were visiting an exhibition at the... More

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Herefordshire
Top Contributor
156 reviews 156 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed 1 night while attending a concert at the LG Arena, got an amazing rate of £27 for a double room. The room was a good size, bed was comfortable and the bathroom area was clean with a good shower. This hotel is mainly used by exhibitors attending shows at the NEC so the breakfast and bar area's are similar... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

Thank you for your review. We are so pleased you enjoyed your stay. Taxis are readily available from the LG arena to the hotel if the walk is not desirable or can be ordered from our reception desk. We look forward to seeing you the next time you are in the area. Best regards More

London, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I got a very cheap and decent room. But, arriving on one of the last trains, I found it impossible to work out how to get there from the station (some unmarked back staircase) - the hotel staff were very helpful, but it required several calls toi work it our anbd and a strange hike around the darkened warehouses- I... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

I do apologize for your experience. We are in constant communication to improve signage from the NEC and Birmingham International Railway Station to improve signage for our guests. Although you found the walk rather daunting through an industrial area (NEC facility departments), please be assured that the area is very safe and is used by all NEC staff as their... More

aberdeen
Contributor
19 reviews 19 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed here 1 night. Changed room as 1st offered was dirty! Many broken items in room security lock, internet cable, ironing board was a safety risk pretty sure other than I had iron in my hand I'd have burnt my feet! They don't accept debit cards to pre authorise some weird excuse why!! Food order was wrong and took... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

We apologize that our hotel did not meet your expectation. The iron board incident where the leg gave way and snapped has never happened before and was a one off incident. This could not have been foreseen but we are obviously extremely sorry for any inconvenience this may have caused. Wifi will be very shortly be included in all bedrooms... More

London
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed overnight at this hotel as I was attending a conference. The staff were polite and helpful but the room was quite miserable. It was fairly clean and tidy but the lights by the bed were not working and there was a loud humming from the air con that persisted even when switched off. I returned to the reception... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

We are sorry our hotel did not meet your expectations. The humming may have come from the extraction in the bathroom as this will remain on until you turn the bathroom light off. We are pleased you found the team friendly and helpful during your stay. Thank you for your review, they are invaluable to improve our standards and guest... More

Kent
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We went to the NEC and instead of coming home the same day we got a bargain room at the Ramada Encore. It's not 5 star, but it's a clean room for the night. Did exactly what we needed it to - a clean, quiet place to sleep for the night, with a good shower thrown in too! Also, it's... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

Thank you for your review regarding your recent stay with us, We are pleased you enjoyed your stay with us. Best regards More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Worst time ever trying to find this blasted place from the train station and no signs whatsoever . Reception useless and unhelpful. Never again for us and god help all others stuck at the NEC. Rooms barely adequate and frankly too small

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

I'm very disappointed that our hotel did not meet either your own or our expectation during your stay. We are very proud of the levels of service we offer and apologize most sincerely that this was not the case during your visit to us. Please be assured that is not our usual standard. We receive very positive feedback regarding our... More

Winchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I was booked in by my company as I had an event at the NEC to attend. The location was convenient for the NEC (about a 10 minute walk), but that was the best bit. Check in was fine and uneventful, but I had a quick change before heading out in the evening, so didn't spend much time in the... More

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Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

Thank you for your comments in your review. It sounds as if you didn't put your key card in the energy saving slot upon entering the bedroom as no electrics were working during your stay. This is found immediately upon entering the bedroom and nothing will work if the key card is not inserted. There are telephones in all our... More

Sheffield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for one night. Poor lighting in rooms, beds are awfully uncomfortable and small. Bedside lights falling apart and wires are loose. You have to pay £7 for parking. The only good thing was the shower. Definitely not worth the money. Restaurant is over priced for the food you get served. Wouldn't return again.

Was this review helpful? Yes
Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

Thank you for taking the time to review our hotel. We do apologize that we did not meet your expectations on this occasion. You don't say whether we addressed any of the issues during your stay as we would very much have liked to do this before your departure. Guest comfort is our number one priority and we pride ourselves... More

Paignton, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed for one night, that was enough. main problem was the beds. most uncomfortable i have ever slept in. the room was ok. got a good pricxe of laterooms but beware, £7.50 per night parking charges, well out of order. won't be staying there again.

Was this review helpful? Yes 1
Alison H, General Manager at Ramada Encore Birmingham NEC, responded to this review

Thank you for taking the time to review our hotel. We advertise our car park charges on all websites where rooms are reserved including Laterooms. It is the norm for the area and we are priced very competitively for the area. Thank you again for your comments. Best regards More

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Additional Information about Ramada Encore Birmingham NEC

Address: Bickenhill Lane, Birmingham B40 1PJ, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Encore Birmingham NEC 3*
Number of rooms: 166
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Also Known As:
Ramada Encore Birmingham Nec Hotel Birmingham

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