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ibis Styles Birmingham Airport NEC

Bickenhill Lane, Birmingham B40 1PJ, England (Formerly Ramada Encore Birmingham NEC)
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ibis Styles Birmingham Airport NEC
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979 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here and paid to stay, park and fly. With a little one in tow for our first holiday I am so glad we did it. Ideally located. Excellent parking. The room was quiet and did us perfectly. Breakfast was varied and easy to grab and go if you needed. Decor the the restaurant was really nice. Staff were... More 

Helpful?
Thank Heather P
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Great to hear we provided a good start to your holiday and that the staff especially added to this. I can understand with all the baggage needed the walk to the airport was ambitious. See you again. Alison More 

WOLVERHAMPTON
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern, clean and very reasonably priced. Excellent customer service from all staff, even cleaners open doors for you! We were very pleasantly surprised and the low price even included breakfast and free wifi

Helpful?
Thank David G K
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Great feedback on the team again - all of them. Alison More 

Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Good hotel however the houskeeping needs improvement. Every corridor and stairwell I walked though did not look like it had been hoovered in week's. My bathroom was full of dust . The shelf the towels were sitting on was the worst part. The young lad in the bar was very polite and helpful. Provided better customer service then reception who... More 

Helpful?
Thank Elliotavfc
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Disappointed that we didn't get to speak to you during the stay about the housekeeping issues- with Reception we try and interact with each guest as individuals, lead by the needs of the guest - I'm sorry we didn't succeed with yourself. Please be assured we will review both counts. Alison More 

Grimsby, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Ibis Birmingham Airport the night before an early flight, check in was efficient and quick, Room was of a good standard and quiet and comfortable The restaurant had a good choice of food, the staff were very friendly and attentive Breakfast had a great choice of hot and cold buffet Will stay here again when flying

Helpful?
Thank TripMember020320164
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Pleasing to read a good start to your holiday all round- I hope you enjoyed a good break. Alison More 

Blackburn
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Firstly it was a nightmare finding the place as the postcode does not work in sat navs. Instead, type bickenhill road into the sat nav and drive until you see the hotel. After two incorrect 'you have reached your destination's, this is what we ended up doing. Once we arrived, I was pleased to see that parking was right outside... More 

Helpful?
Thank shelstar86
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

We do list a different postcode that suits many satnav systems, sadly this does not cover all and Bickenhill Lane is quite long. The netball was an early start - great following though. Glad to read once with us things were good. Alison More 

Grantham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I fell ill whilst staying at the hotel and I have to thank Nicole and Jeremy for looking after me so well. Jeremy called the paramedics and fetched me tea and biscuits and Nicole sat with me throughout my ordeal and was very supportive. They even paid for a taxi to take me back to my car that was parked... More 

Helpful?
Thank Julie M
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Great to hear the team looked after you - especially Nicole as she is quite new. They will both be recognised for being named. I hope you had no long term issues. Best wishes Alison More 

Portrush, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel (not to be confused with the IBIS at the airport) is in the grounds of the NEC, is a 5 minute walk to lift to the NEC / Train Station & monorail to the Airport It is ideal if you are attending a event in the NEC The hotel is adjacent to busy road, so if you are... More 

Helpful?
Thank David4524
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Many thanks for your posting - the bedroom configuration does leave very few double rooms on the car park side and hence the options would be few and the resulting twin option. Pleased to read that overall your stay was good - the English breakfast is a chargeable extra. Alison More 

Sandy, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Three nights over an exhibition needs somewhere handy and suitable. The Ibis Styles ticks the boxes well. The rooms was comfortable and well equipped and the staff friendly and helpful. We had a full breakfast option and it was more that adequate the rolls on the continental breakfast bar had seen better days and the towel replacements were a bit... More 

Helpful?
Thank MartinH307
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Many thanks for your time on reviewing us. Please be assured that we have addressed the towel situation. I hope we see you next year. Alison More 

Wigan, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is ideally situated for the short walk to the exhibition halls and parking was free and convenient, staff very pleasant and rooms very adequate for price, buffet breakfast was just acceptable

Review collected in partnership with Accorhotels.com

Helpful?
Thank frankhD7526MT
encorenecmgr, General Manager at ibis Styles Birmingham Airport NEC, responded to this review

Glad you had a good stay for the show Frank- I hope you are back next year. Alison More 

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