Although clean, the hotel is worn with shabby corridors, small beds and old mattresses. We were unfortunate to stay in a room that had no heating/cooling controls and was baking hot. The window opened but had no stay and couldnt be left open as it opened over a flat roof (security reasons). With the window open the noise of the... more

We have just stayed with our young family, having spoken with some of the staff apparently the hotel is under new management, they could not do enough for us... It was perfect location for Cadbury World and Black Country Museum.. Would definately stay again.... more

Stayed here and would advise anyone considering a stay not to book. The room was dirty, and obviously had not been cleaned. Even if I overlooked the heater hanging of the wall, the missing doors in the drawers and the chewing gum on the headboard the hairs in the bed and dirt marks on the sheets were just too much... more

We stayed here two nights which were included in our two British Airways roundtrip plane tickets. So I didn't have much invested in my stay. This hotel met my expectations. Positives- free parking, large room, easy to walk to other restaurants, included breakfast was very good, helpful guy at the front desk, room was quiet, towels and bed linens were... more

I stayed there as it was close to an interview I was attending on Hagley Road. It's comfortable if all you want is a good nights sleep, nothing fancy. Good sized room, although I think the double bed is smaller than a double. The room and bathroom were clean, but they are looking a bit tired and need to be... more

Can I just say that many negative comments have been added on this hotel. All I can say is that you get what you pay for and under the scheme of things, this was an excellent hotel for what I required. We went to watch the Twenty20 Cup Final at Edgbaston having travelled up from Sussex on the Friday night.... more

We stayed here for 1 night as we went to the cricket at Edgbaston. We thought because it belongs to a large chain of hotels, that it would be fine. I had the worst night ever in my life. The rooms are shabby, old fashioned and very run down. Not what you expect for a 3 star city centre hotel... more

Stayed here as we were attending a funeral in the area. The rooms were fine, breakfast was nice but on the second morning the old lady who was working in the breakfast room was very rude, unprofessional and upset me very much just because i sat at the wrong table.. SHe roared across the breakfast room to move from the... more

We stayed at the Quality Inn for six nights on our recent trip to Birmingham. The location is great -- convenient to bus lines and some good local restaurants. Our room was average, except for the smell, which was not. We figured it out later that it was due to the floor in the bathroom being moldy and about ready... more