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Hatters Hostel -Birmingham

92/95 Livery Street | Jewellery Quarter, Birmingham B3 1RJ, England
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Hatters Hostel -Birmingham
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A recent review
5 of 5 stars reviewed 1 week ago
astrantia1981 Sheffield, United Kingdom
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186 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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London, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

The hostal was ok and the rooms as well, but the staff did not help at all when I told them about the constant noise in the corridors and a problem with one of the 4 people staying in the room. The result was that I had to put up with it and spent the entire night without being able... More 

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Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great exciting hostel, fairly quiet, cool design, good location, very friendly staff. We stayed in a double room, hotel quality for £45 a night for both of us, including continental breakfast. Would definitely book again!

Was this review helpful? Yes 1
Christopher L, General Manager at Hatters Hostel -Birmingham, responded to this review

Hi astrantia1981, It's fantastic to see that you enjoyed your stay with us. You are absolutely right we are only 5 minutes from the city centre where all the action is! Our cool designs are evolving all the time with our brilliant new reception area and other new exciting plans. When you are next in the area pay us a... More 

UK
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here with 13 other blokes looking for somewhere to lay their heads after a nights drinking before we went to a football tournament early the next day. This hostel was perfect for that and great value for money. Breakfast in the morning was an added bonus with cereal and toast. Staff seemed really helpful and friendly. Good location not... More 

Was this review helpful? Yes 1
Christopher L, General Manager at Hatters Hostel -Birmingham, responded to this review

Hello Sharpy50, I'm glad to hear you have had a fantastic stay with us, and our staff have shown you our typical warm and fun Hatter's welcome! We hope all went well with your football tournament. When you are back in Birmingham don't forget to contact us, we can help with accommodation and make some excellent recommendations for bars, clubs... More 

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here with my partner as a cheap and cheerful place to rest our heads during a last minute visit to Birmingham. We booked a double room with an en suite and continental breakfast for £39. In hindsight I wished I'd chucked an extra £10 - £15 at the situation to stay at a proper hotel which didn't give me... More 

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Christopher L, General Manager at Hatters Hostel -Birmingham, responded to this review

Hi Jade N, Thank you for the review, all comments and suggestions are important to us so that we can make our guests stay as comfortable and fun as possible. I will look into the issues raised. I am sorry any disturbance caused by our developments. We have had a fantastic new reception area, new stairs and changes to the... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed at Hatters Birmingham for 4 nights. First night I was almost swallowed by the bed had it replaced was better but the springs were still protruding through and snapped every time I moved. The owner should realise that the most important piece of furniture is a bed and not his wallet. Breakfast was basic except you had to rewash... More 

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Christopher L, Manager at Hatters Hostel -Birmingham, responded to this review

Hello Rob v, Thank you for the review. I am sorry that you did not find the mattress comfortable I will look into this and make changes where needed. Our kitchen facilities are self service but I will ensure all staff are vigilant and make sure standards are maintained. I hope you are enjoying the rest of your travels and... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have to admit I was dubious about staying in budget accommodation under the 'hostel' umbrella, but on a budget beggars can't be choosers. But I certainly had nothing to worry about, this is very good value for money with a trendy loft apartment style interior with friendly and easy going staff at hand. On the benefits side there is... More 

Was this review helpful? Yes 1
Christopher L, General Manager at Hatters Hostel -Birmingham, responded to this review

Hi Aaron G, Thanks for the review. I am really pleased to see that we have exceeded your expectations. Keep in touch and when you are next staying in the West Midlands area come and stay with us again. We are always looking to improve our guest experience with our ever expanding trendy style! And you're absolutely right the Jewellery... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2015 via mobile

I booked a female specific room through booking.com and received my booking confirmation from both booking.com and hatters themselves confirming this. I would never book a mixed room as have had poor experiences, so I'm very careful. When I arrived to check in the board and scruffy bloke on reception have me a mixed room .. I explained that I... More 

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Calgary, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 22, 2015

The shower was unpleasant...never got hotter than lukewarm and the water pressure was abysmal. There was construction going on from 8am to 5pm each day, and this meant there were power tools on the other side of the wall. It was also very cold in the building because walls were knocked down and doors were left open. The complimentary breakfast... More 

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Liverpool, United Kingdom
1 review
4 of 5 stars Reviewed May 16, 2015

Myself and my husband, stayed here the 12/15 May , for the money we paid, the hostel was fine, ok it could do with a lick of paint, but the bed was clean and comfy and we had no problems! The staff was always polite and helpful, nothing too much trouble! We had booked a double room with en-suite but... More 

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1 review
1 of 5 stars Reviewed May 14, 2015

Booked an en-suite double room for four nights. The first room I was given was a single with a broken TV. The second room had no heating - broken, TV that kept switching itself off and was dirty throughout - no cleaning of the room was done during my stay. Kept awake by guests in the next room - slamming... More 

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