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Etap Hotel Birmingham Airport

Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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Etap Hotel Birmingham Airport
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1,314 Reviews from our TripAdvisor Community

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Cheshire, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Would never stay in one again, staff were rude, disinterested in any feedback, Internet did not work, rooms were like prison cells, beds were hard, no plug sockets near mirrors, no refreshments in your room eg tea coffee or even a kettle, very basic is a understatement, very cheap NOT £ 150 a room per night plus £5.90 for very... More 

Helpful?
Thank Amanda B
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as had an early morning flight the rooms and hotel was basic but was clean. The staff were helpful and was a good experience. I did expect noise from the plains as it is an airport but we did not hear them so that was a bonus. We would stay there again

Helpful?
Thank Tully2566
leeds
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Booked a family room via booking com , for two adults and two children. Room advertised as perfect for families, paid 150 for one night. Upon arrival double bed and one single bed , no towels or toiletries., went back to reception and spoke to a lady on re reception called Dayuna and explained that the room was not suitable,... More 

Helpful?
Thank helensmithLeeds
W
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

It was spotlessly clean and incredibly quiet considering how close it is to the shuttle train and the airport. We found it very convenient for the airport and train. The staff were welcoming. Yes it was no frills, no tea and coffee in the room but at that price as we were on our way to the main holiday, it... More 

Helpful?
Thank wryir
London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Booked early for a stay here for an event at the NEC. Firstly this is not at the NEC as it said, it's at the airport. For the price, I thought I was getting a comfy room with a bath, near the venue, with a bar and maybe a half decent restaurant... This is none of the above. It's more... More 

Helpful?
Thank katetglondon
Armagh, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

On a recent business trip to the NEC I chose this hotel as it is right beside the airport (and because it was cheap).on arrival I began to realise why it was so cheap. It's more like a hostel than a hotel. Its a no frills hotel,everything is basic although the rooms were clean and perfectly functional. Location is perfect... More 

Helpful?
Thank qazwsxedcrfvtgby
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 25th and26th January for NEC exhibition.Room is clean with good shower and surprisingly comfortable bed.No toiletries or hairdryer with hard flooring not carpets.However if you want accommodation right next to the airport and a monorail ride to the NEC this hotel is ideal.Was not prepared to pay 150 pounds a night for the Novotel so the Ibis Budget was... More 

Helpful?
Thank John C
Skegness, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 1 night here the room was horrid rock hard bed that creeked everytime you moved the shower was in the room not seperate the toilet was behind the main door and it was no bigger than a tiny airing cuboard the blind had ti be held down by a piece of plastic tie no tea or coffee making facilities... More 

Helpful?
Thank Jenny C
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for one night with the husband. I booked through booking.com (do not do!!! Book via Etap themselves) the two car parks you get hotel guest rate price on we're both closed (not hotels fault but not helpful) We did manage to park in car park 2 & had hassle (that's another story, again not hotels problem they do... More 

Helpful?
Thank Ali V
Tessa_Shaw_gm, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thanks for your review. I am glad you had a good stay with us but sorry not everything was up to your expectations with the room. I am also sorry to hear you had difficulty with the NCP, I will indeed discuss this with them to try and stop this happening in the near future. See you on your next... More 

Huizen, The Netherlands
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Needed a hotel at the airport and got a good rate on this hotel. Rooms are basic, but they serve their purpose of a quiet night's sleep and easy access to the terminal. Arrived late in the evening and quickly got my key. Bed a bit firm, but was okay. No hairdryer in the room and only a small piece... More 

Helpful?
Thank EstherM4
Tessa_Shaw_gm, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for taking the time to write a review. I am glad that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Tessa Shaw | General Manager More 

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