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Etap Hotel Birmingham Airport

Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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Ranked #55 of 140 Hotels in Birmingham
A recent review
3 of 5 stars reviewed yesterday
unclepigg Bedford
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1,020 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedford
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here whilst visiting the NEC, purely since the price was good (£52 per night, late booking). Brilliant location as right on the airport doorstep, and only 3 minutes away from the train station/NEC via the shuttle train. Parking is ridiculous however - I used the train station, which is £5-8 per 24 hours, and only 10 minutes away max... More

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Coventry, United Kingdom
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Basic but hassle free and right opposite departures . We got a good deal on this well in advance and half price of the on the day price Also very quiet considering it's at an airport the I is and novotel are all next door as well so we used the Br and restaurant at them also

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your wonderful comments- we are glad that you enjoyed your stay and hope to welcome you back to our hotel in the near future. Kind regards, Robert Veldtman General Manager More

1 review
1 of 5 stars Reviewed 3 days ago NEW

30 hours later and still fuming about this experience, so wanted to warn others. I booked here on Sunday night and thought room for £44 excellent, and allow me an early start to my Monday morning work without a stressful drive. Website states car parking charges, but other hotels that have deemed it fair to charge their customers to park... More

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

I am sorry that you did not check into our hotel due to the car parking charges. Due to our location on the airport site next to the terminal building, we do not have our own car park. We have however negotiated discounted rates of up to 33% with the NCP car parks at the airport for our guests, with... More

Paignton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Wasn't expecting five star luxury for the price we paid, rooms basic but acceptable and sufficient enough for a one night stay, toilet was claustrophobic, the bed I found awful I would've slept better on the floor it was rock hard and the most uncomfortable bed I've had the displeasure of sleeping on I've a bad back which was made... More

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. I am sorry that you found our beds uncomfortable, although it must be noted that this is due to personal preference. Guest comfort is of utmost importance to us, and we have replaced all our mattresses earlier this year as part of our recent refurbishment, and are continually monitoring guest feedback. Please do not... More

devon
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location for airport, NEC, LG Arena with good parking and transport links. Parking at the NEC opposite costs £14 a night. Buffet breakfast extra but fine although you can pay more and go to the hotel next door which also has a bar. The hotel reminded me of an upmarket youth hostel. The room was clean although the floor... More

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback, we are glad that you enjoyed your stay overall. I am sorry that you found our bed very hard. Please do not hesitate to request an extra mattess topper prior to arrival if you decide to stay with us again. We hope we have the oppotunity to welcome you back to our hotel. Kind... More

co wicklow, Ireland
Top Contributor
121 reviews 121 reviews
95 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Etap Hotel Birmingham Airport for two nights in March at the top and tail of a holiday overnighting before our connecting flights. Stay one was AMAZING! We marvelled over the great value and way everything was so clean and bed was so comfy and though all a bit ikea-ish flat packy really superb. Our bed was... More

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. Consistency is key in our business, and I am sorry that your second stay did not live up to your expectations. We have reviewed our procedures to ensure that the issues mentioned during your second stay will not be repeated. We hope to welcome you back in the near future. Kind regards, Robert Veldtman... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

If your favourite colour is green, you're going love this place! I stayed here whilst visiting the NEC. It's a short stroll to the airport from which you can take the monorail to the NEC. Spartan rooms with a simple colour scheme that my wife would probably hate but I found strangely relaxing. Cheap.

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your feedback. We are glad that you enjoyed the location and the hotel relaxing. We hope to see you again soon. Kind regards, Robert Veldtman General Manager More

Hamilton, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

First impressions were OK. Staff reasonably helpful on check in. Went to rooms, I was travelling with 3 of my team and booked 2 rooms. The rooms are not suitable for 2 non related people to stay in the second bed was a bunk and staff are not allowed to make it up for health and safety reasons! This Makes... More

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

I am sorry to hear that you were disappointed with your stay, however a clear and honest description of our triple room configuration is available on our website and during booking. I am glad that you found better suited alternative accommodation during the recent busy event period. I hope we have the opportunity to welcome you back to our hotel... More

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Additional Information about Etap Hotel Birmingham Airport

Address: Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Number of rooms: 120
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Also Known As:
Etap Birmingham

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