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All 140 Birmingham hotels

Etap Hotel Birmingham Airport

Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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Ranked #56 of 140 Hotels in Birmingham
A recent review
4 of 5 stars reviewed 1 week ago
Craig P Nottingham, United Kingdom
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1,024 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cumbria, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Myself and my partner were spending the night in Birmingham as we had been to the NEC for the day. We were extremely disappointed when we arrived at our hotel, we realised we had not paid for a high end room but we were shocked to see there were no tea/coffee facilities in the room which in this day and... More

Was this review helpful? Yes 1
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This hotel was convenient for a late incoming flight from Paris. Room was very expensive over £100 due to many other hotels being full during Conservative party conference. 8th floor room was a designated disabled room which had the appearance of a hospital room crossed with a prison cell. Twin beds and from one bed you had to get out... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We got a fantastic deal on this hotel and the location couldn't be better. Although the hotel is really close to the airport, the room was quiet. We stopped in a room with a bunk bed, and the room was quite small but very clean. The bed was quite hard though, so if you aren't used to a hard mattress,... More

Was this review helpful? Yes 1
Bedford
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here whilst visiting the NEC, purely since the price was good (£52 per night, late booking). Brilliant location as right on the airport doorstep, and only 3 minutes away from the train station/NEC via the shuttle train. Parking is ridiculous however - I used the train station, which is £5-8 per 24 hours, and only 10 minutes away max... More

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued comments- we are glad that you enjoyed your stay. We have noted your comments and suggestions regarding housekeeping and are working hard to improve on the points that you have made. We hope to welcome you back to our hotel when your travels brings you back to the local area. Kind regards, Robert Veldtman General... More

Coventry, United Kingdom
Top Contributor
51 reviews 51 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Basic but hassle free and right opposite departures . We got a good deal on this well in advance and half price of the on the day price Also very quiet considering it's at an airport the I is and novotel are all next door as well so we used the Br and restaurant at them also

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your wonderful comments- we are glad that you enjoyed your stay and hope to welcome you back to our hotel in the near future. Kind regards, Robert Veldtman General Manager More

Paignton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wasn't expecting five star luxury for the price we paid, rooms basic but acceptable and sufficient enough for a one night stay, toilet was claustrophobic, the bed I found awful I would've slept better on the floor it was rock hard and the most uncomfortable bed I've had the displeasure of sleeping on I've a bad back which was made... More

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. I am sorry that you found our beds uncomfortable, although it must be noted that this is due to personal preference. Guest comfort is of utmost importance to us, and we have replaced all our mattresses earlier this year as part of our recent refurbishment, and are continually monitoring guest feedback. Please do not... More

devon
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location for airport, NEC, LG Arena with good parking and transport links. Parking at the NEC opposite costs £14 a night. Buffet breakfast extra but fine although you can pay more and go to the hotel next door which also has a bar. The hotel reminded me of an upmarket youth hostel. The room was clean although the floor... More

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback, we are glad that you enjoyed your stay overall. I am sorry that you found our bed very hard. Please do not hesitate to request an extra mattess topper prior to arrival if you decide to stay with us again. We hope we have the oppotunity to welcome you back to our hotel. Kind... More

Glen Of The Downs, Ireland
Top Contributor
150 reviews 150 reviews
122 hotel reviews
202 helpful votes 202 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Etap Hotel Birmingham Airport for two nights in March at the top and tail of a holiday overnighting before our connecting flights. Stay one was AMAZING! We marvelled over the great value and way everything was so clean and bed was so comfy and though all a bit ikea-ish flat packy really superb. Our bed was... More

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. Consistency is key in our business, and I am sorry that your second stay did not live up to your expectations. We have reviewed our procedures to ensure that the issues mentioned during your second stay will not be repeated. We hope to welcome you back in the near future. Kind regards, Robert Veldtman... More

London, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

If your favourite colour is green, you're going love this place! I stayed here whilst visiting the NEC. It's a short stroll to the airport from which you can take the monorail to the NEC. Spartan rooms with a simple colour scheme that my wife would probably hate but I found strangely relaxing. Cheap.

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your feedback. We are glad that you enjoyed the location and the hotel relaxing. We hope to see you again soon. Kind regards, Robert Veldtman General Manager More

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Additional Information about Etap Hotel Birmingham Airport

Address: Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Number of rooms: 120
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Also Known As:
Etap Birmingham

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