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Etap Hotel Birmingham Airport

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Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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1 room 1 guest
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Etap Hotel Birmingham Airport
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1,217 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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    (285)
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Derby, United Kingdom
Level Contributor
88 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I thought i had booked us into the Ibis Hotel, but on arrival we were in the IBIS budget next door. I thought I was on a budget already! This ETAP hotel is truly awful. Luckily we were only there for 8 hours before our 05:30 check in. There is nothing I can say to recommend this place and not... More 

Was this review helpful? Yes
Cordoba, Spain
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is ideally placed, only a 5 minute walk from the airport. It is very basic, and very clean, all you need for one night. They do an early breakfast from 04.00 which is ideal if you need to catch an early flight

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your wonderful comments. We are delighted that you liked the hotel and enjoyed your stay, and hope we have the opportunity to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Barlborough, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed one night before an early flight. £31.00 for basic but spotless clean room. So close just walked across road to terminal. I believe it is soon to be an Ibis budget. For what I needed it x was fine. Good shower and comfy bed.

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback- we are delighted that you enjoyed your stay, and hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a very basic hotel...... So great value for money, very clean, at the end of the day all we needed was a bed for the night before our flight and this was perfect!! I would stay here again. The only thing I was a bit miffed about was, room could do with more electric sockets and by the... More 

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your wonderful comments- we appreciate your feedback. We are glad that you enjoyed your stay, and hope to see you again in the near future. Kind regards, Robert Veldtman General Manager More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight as a family on our way to Devon and just wanted a bed for the night so this method the requirements. Finding the hotel was easy but I'd missed the bit about parking so hadn't booked in advance - no worries though, just use car park 3 and get a discount ticket in the morning. Rooms were basic... More 

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback- we are delighted that you enjoyed your stay, and hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Boulder, Colorado
1 review
4 of 5 stars Reviewed 2 weeks ago

It was classed as Budget, very low-cost and it was basic, but had everything for our needs and close to our airport departure point. We were even able to park our luggage trolley in the room for our early-morning exit to the airport.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for taking the time to leave a review- we are delighted that you enjoyed your stay, and hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

co down
Level Contributor
190 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's an OK place to crash and you don't get much for your £50. However if you're on a late flight and connecting in the morning its ok. However if you like a cup of tea (Mrs Doyle beware!) don't stay here. No kettle. Armed with my M&S porridge to fortify my morning I was really disappointed. But the good... More 

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. I are glad that you enjoyed your stay overall, however I would like to apologise for some of the issues you experienced during your stay. We have noted your comments and are working hard to improve on the points that you have made. Please note that although we do not have tea and coffee... More 

Sunnyvale, CA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On Sunday August 9th, I was dealing with a medical emergency and asked the receptionist (An Indian Male) for the closest A&E. After 5 minutes of searching, he incorrectly gave me the location of the Solihull Hospital. The website for this hospital clearly says that they have no A&E - but I had to find out for myself. The unacceptable... More 

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback, and please accept our sincere apologies for the issues and inconvenience that you experienced during your stay. Our staff are trained in getting guests help in an emergency, however usually directions and other information is given via a search on the internet. Following this incident, all staff have been re-trained and best practice shared... More 

Hotel Review Summarization

What travelers say

  • Very clean(12)
  • Good value(11)
  • Early morning flight(11)
  • Car park(9)
  • Min walk(7)
  • Ibis next door(6)
  • Overnight stay(5)
  • LG Arena(4)
  • Tea coffee(4)
  • Good night(3)
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