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Etap Hotel Birmingham Airport

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Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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Etap Hotel Birmingham Airport
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Etap Hotel Birmingham Airport
Etap Hotel Birmingham Airport
Etap Hotel Birmingham Airport
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1,143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Paid around £80 to stay at this hotel for roughly 7 hours as we had an early flights. The location is by far the best thing about this place, not many more positives to add after this. Probably one of the worst sleeps I've ever had. Beds are extremely uncomfortable, staff were not very welcoming or friendly during check in... More 

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mansfield
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night 5th May paying £34. As people have said only a two minute walk to main terminal. Room small but does have wc and shower, clean bedding and towels etc, tv and room service for food. You can get coffee & continental breakfast down in reception. Free wi-fi included.

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Littlehampton, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

The beds where hard, the pillows even harder and the duvet sounded like a heard of elephants every time I turned over. Didn't sleep a wink. The room was clean and tidy ill give them that. reception looks very dated for the area.

Review collected in partnership with Accorhotels.com

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Northamptonshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I staying here after a concert. Ideal location for airport, NEC and arena. Hotel was very clean. Our room was spacious. Food and snacks available 24hrs. Not somewhere you would stay for a week. But for a night or 2 it is perfect.

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your endorsement, we are delighted that you enjoyed your stay. We hope to see you again in the near future. Kind regards, Robert Veldtman General Manager More 

Stirling, United Kingdom
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Etap Birmingham Airport is located next to its sister hotel Ibis a short walk from Birmingham Airport which is very handy with its location. The room was comfortable but small (as with any ibis Budget Hotels) and do feel the bed was a bit too hard. I did receive a warm welcome even with arriving at 2am which was... More 

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for taking the time to leave a review- we are happy that you enjoyed your stay. We hope to see you again soon. Kind regards, Robert Veldtman General Manager More 

Great Malvern, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is brilliant; you are just minutes away from the terminal building. The room is basic; no tea or coffee making facilities in the room, but for an overnight before an early flight, it was great. The bed was fairly comfy, and we weren't disturbed by noise from guests or planes.

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your feedback- we are glad that you enjoyed your recent stay, and hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Bideford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

No tea or coffee in room had to change room as it was not suitable for disabled 2nd room no better only 1towel and 1soap between two people shower didn't drain so wet room flooded staff not helpful didn't seem to care

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. I am sorry that your recent stay did not live up to your expectations. We have noted your comments and are working hard to improve on the points that you have raised. We hope we have another opportunity to welcome you back to reinstate your faith in us. Kind regards, Robert Veldtman General Manager More 

Heanor, England
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly this is a budget hotel so be prepared for basic. The one room had a corner taken up with a shower and a cupboard had the toilet in and the third bed was a bunk bed above the double. The room was spotless as were the toilet and shower. Great if you have a 4am check in as we... More 

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for sharing your experience of your recent stay at our hotel. We are happy that you enjoyed your stay. I am sorry that no baby cot was provided during your stay- we have baby cots and high chairs available on request and welcome all families. We hope to welcome your family back to our hotel in the near... More 

Sheffield
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Location to terminal - brilliant Location to car park - brilliant Room size - ok Bed.................shocking. Like sleeping on a plank of wood! Didn't got a wink of sleep all night, wish I hadn't bothered paying nearly £70 and should have just got up earlier and set off to airport from home. Not exactly how I wanted my 1st day... More 

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback. I am really sorry that you did not find our beds comfortable- our mattresses have been replaced last year and our beds are of the same standard within the Ibis Budget brand. We are however due to have our beds upgraded this year, which should improve on overall comfort. We also have extra mattress... More 

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