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Etap Hotel Birmingham Airport

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Ambassador Rd | Birmingham International Airport, Solihull, Birmingham B26 3QL , England
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Etap Hotel Birmingham Airport
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Etap Hotel Birmingham Airport
Etap Hotel Birmingham Airport
Etap Hotel Birmingham Airport
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1,121 reviews from our community

Traveler rating
    333
    468
    194
    70
    56
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184
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alicante Province, Spain
1 review
2 of 5 stars Reviewed yesterday NEW

Hotel clean and all staff friendly and helpful. Hotel very basic, no restaurant but one can eat at the Ibis next door, but continental b'fast available at the Etap. No tea/coffee making in room, no shower gel/shampoo but available to buy at reception. Ideal for one night stopover but wouldn't want to stay longer

Review collected in partnership with Ibis Hotels

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derby
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

we stayed here cause we have to check in at airport at 4am the hotel was clean and exactally what we wanted for the few hours sleep we needed...rooms was clean no noise from airport either and only lesss than 5 mins walk to departures...also we went inside departures upstairs to frankies and bennys for food as is isnt a... More 

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your positive comments- we are delighted that you enjoyed your stay, and hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Weston-super-Mare, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I will try and sandwich this review. We stayed in the hotel for one night so we could see the gadget show at the NEC. When we checked in the staff were friendly and informative and then we went to our room to drop off our bags! The room was the smallest room i have ever seen. There wasn't even... More 

Was this review helpful? Yes 2
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for taking the time to leave a review- we value all guest feedback. I am sorry that you did not like the open-plan layout of the room. The room design is standard in all Ibis Budget hotels worldwide. Regarding the comfort of the bed, we are due to have our beds upgraded to the new 'Ibis Budget Sweet... More 

Zaragoza, Spain
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Just 1 min walking from the airport. Basic room but clean and very comfortable. It has a powerfull shower. Full and varied breakfast for 5pounds from 4.00a.m, perfect for an early flight! Friendly staff and very cheap. Good choice!!!

Was this review helpful? Yes 1
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your wonderful comments- we are really pleased that you enjoyed your stay. We hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Alnwick
Top Contributor
103 reviews 103 reviews
36 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Room modelled on cell block H, really poor and very budget. On the plus side the room was clean, but that's about the best I can say. They never mentioned the extortionate parking charges at £14, which I should have guesses being an airport hotel.

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your review- we value all guest feedback. I am sorry that your stay did not live up to your expectations. We have noted your comments and are working hard to improve on the points that you have made. We hope we have the opportunity to welcome you back. Kind regards, Robert Veldtman General Manager More 

Exeter, Devon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on Fri 27th March for LG Arena. Have visited an Etap before so know the concept. The hotels are what that are - cheap, clean, bright and basic. Staff are very friendly and I would not hesitate to stay in one again. Also, considering this hotel is on the grounds of the airport we didn't hear one single... More 

Was this review helpful? Yes
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for taking the time to leave a review- we are happy you enjoyed your stay. We hope to welcome you back in the near future. Kind regards, Robert Veldtman General Manager More 

Midlands England
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We decided to stay here as we had an early flight. As we needed to get up at 4am we didn't feel like spending too much on the room. The room was basic but clean, functional and comfortable. Staff on reception were cheerful and helpful and we had a choice of eating either next door at the Ibis or at... More 

Was this review helpful? Yes 4
Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your great feedback- we are really pleased that you enjoyed your stay, and hope to welcome you back soon. Kind regards, Robert Veldtman General Manager More 

Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked into the Etap Rabbit Hutch, by accident as they now call themselves the Etap Ibis... The room, if you can call it that, consists of a plastic, monastic style hutch, all in disgusting colours with a small double bed, an overhead bunk bed and a plastic shower cubicle. The tv is small and fixed in an odd corner location... More 

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Robert_Veldtman, General Manager at Etap Hotel Birmingham Airport, responded to this review

Thank you for your valued feedback of your recent stay. I am really sorry that your stay did not live up to your expectations. We take all negative comments very seriously and will implement changes where necessary. Regarding the rate charged, we regularly price check our rates against the local competition to ensure we offer the best value on any... More 

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