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All 22 Birmingham accommodations

Comfort Zone Serviced Apartments

3.0 of 5 Condominium   |   180 Granville St, Birmingham B1 1SA, England (Ladywood)
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A recent review
3 of 5 stars reviewed 6 days ago
gwenje Wolverhampton, United Kingdom
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44 reviews from our community

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1
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The place had a lingering smell abt it in the hallway.A bit like incense, not for everyone!!!!! .Pliz read the terms and conditions because there is that all important £200 deposit which will return in account after 5 working days in my case.Otherwise lovely location, big bed and spacious rooms.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for 6 nights while attending a trade show at the Birmingham NEC. The apartment had everything I needed. It was clean and comfortable. The car park and building are very secure. Conveniently located for trains, shopping and restaurants. I will definitely stay again.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Brilliant place to stay. The place was clean, modern and had everything you could need in an apartment, plus on site parking is definitely a bonus. The city centre is also a 5 minute walk away so it is very convincing plus the price is fantastic. Would book here again without question .

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Liverpool, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

We have used these apartments now every time we stay in Birmingham and wouldn't use anywhere else the price is the best price guaranteed and the apartments are spotless in an excellent location two mins from bars the bull ring & also the mail box in walking distance. The staff are really friendly & provide excellent customer service and we... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Steffsaundo, I would like to say Thank You for taking time out and doing this review. I am really pleased you enjoyed your recent stay with us and also the ones before that and I am glad you intend to return. We try our best to provide an all round quality service to our guests who spend their hard... More

Kuala Lumpur, Malaysia
Top Contributor
144 reviews 144 reviews
57 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed July 21, 2014

We return for the second time to stay for 6 nights here in this Serviced Apartment. Its a great place to stay with all the nearby shopping facilities. A big thank you to the Management Staff Vicki is very efficient and helpful in my reservation throughout. Apartment will be very comfortable if we could check into the Double Deluxe Room... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear WorldGlutton, I just wanted to give you a Big Thank you for reviewing us. We take the satisfaction of all our guests seriously and try very hard to provide an excellent service at an excellent price. As a visitor from abroad it is very important you feel welcomed and as if you were at home. We try to provide... More

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 11, 2014

Had to stay overnight in Birmingham on business. Chose an apartment as I knew I'd have lots more space than a hotel room and the facilities to prepare a decent supper (instead of just sandwiches) because I don't like dining alone. Great iPod doc which I played music all night whist doing emails etc on the laptop. Very peaceful location... More

Was this review helpful? Yes 2
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Christine H, I just wanted to say a big Thank you for this positive review. I am really happy that you enjoyed your stay and experience with us. It really does help us hugely when guests leave positive reviews as it just reassures us that we are getting something right. The team gets a huge moral boost for their... More

Derby, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

We are three friends who regularly meet in Birmingham. Having been very satisfied with our first stay here, we rebooked! Again we were delighted with the apartment, it's location and value for money. So much better than a hotel..

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Olympia13, A huge Thank you from all the team at Comfort Zone Apartments for this excellent review. We really do appreciate the positive review. We always try very hard to make sure our guests are satisfied and we are delighted when we get it right. Really happy you enjoyed your stay. Please ask for me next time you stay... More

Surrey
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

Five of us stayed here (apartment 23) for a weekend of lectures at the ICC. There were 2 spacious bedrooms, one with a double bed and the other with two singles. There were two sofas that folded down into sofa beds, so really, you could fit 6 people in this flat. The apartment itself was large and airy with a... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear EvilHomerBoo, I just wanted to say a Big Thank You for leaving this positive review for us. We really work hard to make sure our guests enjoy their stay with us. Although we don't get it right 100% of the time we do try 110% all the time. Please come again soon as you are welcome any time. Please... More

Axminster, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2014 via mobile

I've never written a terrible review before. However, thought potential customers should be made aware of the extremely poor customer service from management at these apartments!! I had booked an apartment for 4 people...(a group of old friends, meeting up for a catch up without kids and husbands getting under our feet). we had a lovely day out in Birmingham,... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Kelly G, In response to your review, I feel I have to put the record straight. We do take our customer service seriously and we do our best to make sure guests leave happy. I am sorry for the inconvenience and distress that resulted in this case. However we do have certain Terms and Conditions which Guests have to... More

Coventry, United Kingdom
1 review
1 of 5 stars Reviewed March 28, 2014

I stayed her for the Drake concert at the NIA and the only good thing about the weekend was the Drake concert! I've stayed in other serviced apartments before and understand with the high turnover they can be a bit ropey but at least you should expect good customer service rather than people who are arrogant. My advice would be... More

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Additional Information about Comfort Zone Serviced Apartments

Address: 180 Granville St, Birmingham B1 1SA, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Zone Serviced Apartments 3*
Number of rooms: 40
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