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Comfort Zone Serviced Apartments

180 Granville St, Birmingham B1 1SA, England
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Comfort Zone Serviced Apartments
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Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars reviewed 2 weeks ago
Davina S Derby, United Kingdom
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66 Reviews from our TripAdvisor Community

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Traveler rating
    24
    18
    10
    5
    9
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11
5
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Greek first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (14)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (20)
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Derby, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my boyfriend stayed here for one night in the middle of last week. The receptionist was very friendly when I was booking in and gave instructions on how to check out etc. She was really informative and showed all the door codes and for the wifi as well, so thank you :) I booked online from booking.com and... More 

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed June 7, 2015

The apartment I stayed in was excellent for me and my other half. It was spacious, clean and it was great to have appliances available as it meant we could dine in. Really enjoyed my time here and it felt very homely.

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Birmingham, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 28, 2015 via mobile

Stayed here for a weekend trip with 4 friends (total 5), 1st room sofa was ripped and worn out, kitchen cupboard door hanging off, with tiny bedrooms. Upon complaining moved to another room which was larger but with no balcony (door broken to get to balcony) this room had no lights in the bathroom, shower tap broken but was larger.... More 

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Cardiff, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2015

The apartment was in a decent location. The room was a bit grotty, but I suppose it still has a bed to sleep in. The lady in reception wasn't too friendly--she asked for a £200 deposit which she said would be released on the day my partner and I checked out, but we didn't get it back into our account... More 

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Leeds, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
1 of 5 stars Reviewed April 22, 2015

Spent one night here in what felt like a student's flat tidied up after they've had a month of freshers booze ups. Place was cold, austere and generally tatty. The tv was on Norman Collier settings irrespective of what channel it was on, the internet didn't work. The whole place stank of 2nd hand cig smoke. Not helped by the... More 

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Cambridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 17, 2015

From booking onwards Vicky on reception was great. We had to have some parcels redirected which she held for us. Apartments clean and well equipped. Great distance from the chicest part of Birmingham.

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2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

Booked apartment 23 (2 bedroom for a family of 5). Not cheap at £170 for 1 night and £10 parking. The place was dirty, generally grubby with broken units and marks on all of the walls (made us paranoid having just had to pay £200 damage deposit!) It had a broken toilet seat with urine still on it (you couldn't... More 

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Guest, Thanks you for taking time out to write this review. Even though it's a negative one, we still appreciate the feedback to help us improve when we don't do things right. In this particular case we fell down considerably on the cleaning side, which is not normal for our cleaners. You will note from previous reviews that our... More 

Edinburgh, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 24, 2015

Apartment was in a good location, just a short walk from new street station and plenty of restaurants. The apartment itself was clean and had everything we needed for our 2 night stay. Staff were very helpful by recommending places to eat. Would stay again.

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Guest, I would like to take this opportunity to say Thank you for taking time out and writing this positive. We take our customer satisfaction seriously and an happy we got it right for your stay. Look forward to welcoming you back soon. Kind Regards General Manager More 

Windermere, United Kingdom
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 4, 2015

We went as to couple and when we booked we thought we were booking a 2 bedroom apartment. We did in fact book a 2 bedroom apartment but is was a double and a single. The sofa bed in the lounge is also a single so my friend had to spoon for the night. The acomodation itself is very clean... More 

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Guest, I am sorry to hear that you were disappointed with the layout of the 2 Bedroom Apartment you booked. It can be confusing and our basic ones are a double room and a single room. We do state this on the description page when you book on our web site. This will display as follows: Two Bedroom Apartment... More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed January 20, 2015

always enjoy myself when i stay here, cant wait to stay again! it has a great atmosphere and everyone is so helpful, my friends and I were provided with everything we needed during our stay, i highly recommend this apartment.

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Prices are for 1 room, 2 adults
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