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Comfort Zone Serviced Apartments

180 Granville St, Birmingham B1 1SA, England
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Comfort Zone Serviced Apartments
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72 Reviews from our TripAdvisor Community

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Wolverhampton
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Negatives - ALWAYS take a good look around the apartments as they aren't clean. - ALWAYS takes photos of how you have left the apartments as you may get setup for something you didn't do and a portion of your deposit may be taken. I made the mistake of not taking photos. - Too costly for what you get. -... More 

Helpful?
Thank 23KL04
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Kiran, Further to our response to you by email, We accept there were some minor issues in the Bathroom of apartment 6, however we did immediately upgrade you to a 2 bedroom apartment from a 1 bedroom apartment. On checking the apartment you complained about the issues you mentioned were of a very minor nature and could have been... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The comfort zone serviced apartments were easily accessible via car and about 10/15 minute walk (through a bit of a sketchy area) to New street station. Decent accommodation, carpets could do with replacing and they are a little "dull" in appearance, but for the cost and type of stay (group of friends for night out in B'ham) I think they... More 

Helpful?
1 Thank Holly F
Leicester
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

We stayed here a could of weekends ago. There were three of us. Only 2 minutes walk away from mail box, it was just what we needed. The apartment itself looks very nice and spacious. But it's a little but run down. Blinds were broken, the patio door didn't lock, door handle were a bit loose. But we managed fine.... More 

Helpful?
Thank travelledTheWorld33
Willenhall, United Kingdom
1 review
1 of 5 stars Reviewed September 22, 2015

Really disappointed with the service of these apartments. I stayed their for an occasion, the next day they said the deposit would be refunded back into my account and it has been over two weeks of staying and I still have no received my deposit to which they keep claiming it was released. The service on the night was awful,... More 

Helpful?
Thank Jessica_Bains_

Travelers are raving about these Birmingham hotels

Leicester, United Kingdom
2 reviews
3 of 5 stars Reviewed September 13, 2015

Welcome excellent and very helpful, I missed the small print about leaving a £200 deposit which left my bank that day and apparently may take up to four days for it to return. Something you should consider when booking. My husband and I bought ingredients for our meal that night so we could dine in with comfort, the apartment itself... More 

Helpful?
Thank Jm172013
Basildon, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 12, 2015

The apartment was spacious very clean and comfortable with a great view of the Peace Gardens from the balcony. It very close to the ICC and Broad St/Brindley place, in fact you can take a picturesque walk along the canal to the ICC. As a family we struggle to find suitable accommodation for us an our teenager but we were... More 

Helpful?
Thank Miriam H
Derby, United Kingdom
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 14, 2015 via mobile

Me and my boyfriend stayed here for one night in the middle of last week. The receptionist was very friendly when I was booking in and gave instructions on how to check out etc. She was really informative and showed all the door codes and for the wifi as well, so thank you :) I booked online from booking.com and... More 

Helpful?
Thank Davina S
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed June 7, 2015

The apartment I stayed in was excellent for me and my other half. It was spacious, clean and it was great to have appliances available as it meant we could dine in. Really enjoyed my time here and it felt very homely.

Helpful?
Thank AK1094
Birmingham, England, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 28, 2015 via mobile

Stayed here for a weekend trip with 4 friends (total 5), 1st room sofa was ripped and worn out, kitchen cupboard door hanging off, with tiny bedrooms. Upon complaining moved to another room which was larger but with no balcony (door broken to get to balcony) this room had no lights in the bathroom, shower tap broken but was larger.... More 

Helpful?
Thank Abbid_13
Cardiff, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 22, 2015

The apartment was in a decent location. The room was a bit grotty, but I suppose it still has a bed to sleep in. The lady in reception wasn't too friendly--she asked for a £200 deposit which she said would be released on the day my partner and I checked out, but we didn't get it back into our account... More 

Helpful?
Thank bubsandgum
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