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All 22 Birmingham accommodations

Comfort Zone Serviced Apartments

3.5 of 5 Condominium   |   180 Granville St, Birmingham B1 1SA, England (Ladywood)
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A recent review
4 of 5 stars reviewed 1 week ago
WorldGlutton Kuala Lumpur, Malaysia
  • Reviews (40)
  • Photos (10)
  • Q&A
  • Room tips (8)
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40 people have reviewed this hotel

Traveler rating
    15
    9
    7
    4
    5
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6
1
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0
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Kuala Lumpur, Malaysia
Top Contributor
118 reviews 118 reviews
54 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

We return for the second time to stay for 6 nights here in this Serviced Apartment. Its a great place to stay with all the nearby shopping facilities. A big thank you to the Management Staff Vicki is very efficient and helpful in my reservation throughout. Apartment will be very comfortable if we could check into the Double Deluxe Room... More

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Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

Had to stay overnight in Birmingham on business. Chose an apartment as I knew I'd have lots more space than a hotel room and the facilities to prepare a decent supper (instead of just sandwiches) because I don't like dining alone. Great iPod doc which I played music all night whist doing emails etc on the laptop. Very peaceful location... More

Was this review helpful? Yes 1
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Christine H, I just wanted to say a big Thank you for this positive review. I am really happy that you enjoyed your stay and experience with us. It really does help us hugely when guests leave positive reviews as it just reassures us that we are getting something right. The team gets a huge moral boost for their... More

Derby, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

We are three friends who regularly meet in Birmingham. Having been very satisfied with our first stay here, we rebooked! Again we were delighted with the apartment, it's location and value for money. So much better than a hotel..

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Olympia13, A huge Thank you from all the team at Comfort Zone Apartments for this excellent review. We really do appreciate the positive review. We always try very hard to make sure our guests are satisfied and we are delighted when we get it right. Really happy you enjoyed your stay. Please ask for me next time you stay... More

Surrey
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2014 via mobile

Five of us stayed here (apartment 23) for a weekend of lectures at the ICC. There were 2 spacious bedrooms, one with a double bed and the other with two singles. There were two sofas that folded down into sofa beds, so really, you could fit 6 people in this flat. The apartment itself was large and airy with a... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear EvilHomerBoo, I just wanted to say a Big Thank You for leaving this positive review for us. We really work hard to make sure our guests enjoy their stay with us. Although we don't get it right 100% of the time we do try 110% all the time. Please come again soon as you are welcome any time. Please... More

Axminster, United Kingdom
1 review
1 of 5 stars Reviewed March 31, 2014 via mobile

I've never written a terrible review before. However, thought potential customers should be made aware of the extremely poor customer service from management at these apartments!! I had booked an apartment for 4 people...(a group of old friends, meeting up for a catch up without kids and husbands getting under our feet). we had a lovely day out in Birmingham,... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Kelly G, In response to your review, I feel I have to put the record straight. We do take our customer service seriously and we do our best to make sure guests leave happy. I am sorry for the inconvenience and distress that resulted in this case. However we do have certain Terms and Conditions which Guests have to... More

Coventry, United Kingdom
1 review
1 of 5 stars Reviewed March 28, 2014

I stayed her for the Drake concert at the NIA and the only good thing about the weekend was the Drake concert! I've stayed in other serviced apartments before and understand with the high turnover they can be a bit ropey but at least you should expect good customer service rather than people who are arrogant. My advice would be... More

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Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed March 22, 2014

I was very pleased with my stay at this apartment. Was very clean and spacious, would say this is the best apartment I have stayed at around the Birmingham City Centre. Would definitely recommend this apartment!

Was this review helpful? Yes
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Zarina, I would like to say Thank You for taking time out to leave us a review. I am so happy that you enjoyed your stay with us. We try our best to get it right. I really look forward to welcoming you again in the future. Ask for me next time you stay or call. KInd Regards General... More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed March 3, 2014

I was looking for a cheap and comfortable place to stay with my friends. Initially i was looking for a hotel but did not find one worth the price. Comfort zone was a great blessing to be frank. I will definitely keep it in mind for next time and would absolutely recommend it to friends and family.

Was this review helpful? Yes
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Maz N, I would like to take this opportunity to Thank You for your review. We do take customer satisfaction seriously and I am delighted you enjoyed your stay. I look forward to welcoming you again in the future. Ask for me next time you stay. Kind Regards General Manager More

Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 18, 2014 via mobile

Apartment not up to standard. Side panel on bath falling off, stains on the carpet, tv not working, blind panels falling off and missing. For the price i paid, deffinatly not worth it!! Stayed in better qualittys. Spoke to another couple there who also had stuff wrong in the room. Due to apts being fully booked, we could not be... More

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ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Mark, I am really sorry to hear that your stay was not to your satisfaction. We do take the customer experience serious and value all feedback positive and negative. We are in the process of replacing all the blinds in the building to curtains and know that some of them are missing slats. The TV is usually a loose... More

merseyside
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2014 via mobile

We stayed at comfort zone for 2 nights on a little family break to west midlands safari park and Cadburys world. The apartment was very home from home, clean and tidy and so much easier than a hotel with a 3 year old. The apartments are very close to the bull ring and local shopping centre. Staff were very helpful... More

Was this review helpful? Yes
ComfortZoneTeam, General Manager at Comfort Zone Serviced Apartments, responded to this review

Dear Claire, Many Thanks for your excellent review, we really do appreciate it. The Team at Comfort Zone Apartments do take customer satisfaction seriously. Although we do not always get it right we do try our best. I am glad we got it right with you and your family. You are welcome anytime. Kind Regards I Razaq General Manager More

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Additional Information about Comfort Zone Serviced Apartments

Address: 180 Granville St, Birmingham B1 1SA, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Comfort Zone Serviced Apartments 3.5*
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