Having had to complain on staying here in November 2008 due to extreme overnight noise from a private function ( of which we had not been made aware in advance) we were offered a free stay to compensate. A repeat performance ensued with another sleepless night due to a disco until gone 1am which was clearly audible from rooms at... more

Stayed here for one night and attended a conference at this hotel. I found the bedroom to be very pleasant, a large, well lit room with a king size bed. kettle, television, and iron & ironing board. The room was well maintained, very clean, the furniture modern and attractive. The ensuite was bright, very clean and modern. No problems with... more

easy to find staff ok (perhaps not enough?) rooms big, clean and good food ok service good more

Stopped here because we got a good rate on a room at the conference centre. The conference facilities are good, but the rooms let the hotel down. My colleague got to his room to find the window wedged open with an old pair of underpants, I ended up in a room (#15) next to the boiler room which was very... more

This is the worst hotel i have ever stayed in! I've literally just returned home after spending the weekend there at a conference and it was an absolute joke! I received a wake up call at 7am on Saturday morning - which i did not request! And when i told the guy on the phone that i didn't ask for... more

The worst hotel I have ever stayed in! Have stayed in hotels all over the world.I spent an weekend at this hotel. The whole visit was a shambles from start to finish. I was deliberately not told that there would be a loud wedding party in the hotel with music going on until 1am. Could not sleep, ruined the next... more

I stayed at this hotel whilst working at the NEC in Birmingham. The hotel is spotless (apart from the lift which could do with a lick of paint). My room and my collegues rooms were all comfortable, well presented and had pretty much all you need for a business trip. The staff were polite and friendly. The restaurant and bar... more

Stayed here over christmas was worried a bit due to past reviews but the hotel has recently had a refurb and i think its changed ownership its in beautiful location, the hotel is small and quaint, really modern inside, bar area nice and service was great, was a bit expensive but you expect that in hotels. Bedroom was lush, was... more

Really nice small hotel, alot of the bedrooms are being upgraded and we stayed in one of those, they are great !!! reception were very good on check in, food was great !!!! Free car parking and is only 10 minutes from birmingham airport - couldnt fault the hotel on bit !! They do have a conference centre but didnt... more