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Billesley Manor Hotel

Billesley | Near Alcester, Stratford-upon-Avon B49 6NF, England
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Billesley Manor Hotel
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A recent review
4 of 5 stars reviewed 4 days ago
Ricky D Ipswich, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (1294)
  • Mar-May only
    (393)
  • Jun-Aug only
    (339)
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    (275)
  • Dec-Feb only
    (287)
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Swansea, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

So disappointing. Historic building set in spacious grounds with attractive topiary garden - shame the accommodation and service didn't match initial impressions. The place lacks quality, is tired and desperately in need of refurbishment. On arrival room keys didn't work and we were in top floor room, room whilst adequate in size looked tired, carpets and furniture shabby. Even worse... More 

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Ipswich, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived in pouring rain on Sunday but received a warm and friendly welcome our room (31) was ready for us and I have to say we were delighted with the room facilities we booked on a Half Board basis Dinner in the restaurant was delightful the menu was well planned with a wine list to suit (the English Chapel... More 

Was this review helpful? Yes 3
Holmer Green
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Two day break to Stratford upon Avon. A great building in lovely grounds, spacious rooms and a top breakfast. Arrived about 4pm, and got into the spa. Fairly basic, you may struggle for 'sun beds' , but pool was good, gym was well equipped and quiet, showers good too. Room was spacious, bathroom could be improved but was ok, comfy... More 

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Marlborough, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

As others have commented the hotel is in a good location and of historic merit. Room was a good size and clean with bigger than average bathroom. Quiet through the night too which is always good. However, the room overlooked a small garden at the back of the hotel and gave us a good view of the kitchens and spare... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Dear Mary M, Thank you for your comments and as you mention, we are very fortunate to be able experience a little slice of history and I am pleased that you managed to as well. We do have the option to have your breakfast served to you, but during busy periods this can sometimes be unfeasible and we have found... More 

Enniskillen, United Kingdom
Level Contributor
236 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Had a two day conference in this hotel last week. The biggest single issue for me was that telephone reception was utterly abysmal. I had a few issues cropping up during the day that needed some calls to be made. £18 for four very short phone calls is nothing short of extortionate. The hotel itself is beautiful and the fixtures,... More 

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TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Dear John M, It is a shame to read that your network provider spoilt your stay with us at The Billesley Manor Hotel and we rarely receive complaints in regards to this. I do understand that sometimes important calls have to be made, but I am sure that the receptionist would have let you use her desk phone. I am... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We popped in just for a coffee last night and to check out the restaurant for possible future dining. The coffee was delicious, but slightly spoiled by the over zealous chef who was bellowing to his team in the kitchen and could be clearly heard from the bar where we were trying to enjoy our coffee. This is a fabulous... More 

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TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Thank you for choosing to stop for a quick coffee at The Billesley Manor Hotel and for sharing your thoughts of your recent visit. I am pleased that you enjoyed the rich, velvety aroma of our coffee and to be surrounded in a beautiful backdrop. Sorry about the loud Chef; he is extremely passionate about his job and if his... More 

Oakham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A really disappointing stay - this hotel is in dire need of an overhaul, and not just the building - the staff need to be re-coached in some customer service and how to make guests feel welcome. There is certainly potential in the building which is situated beautifully outside Stratford Upon Avon (with a spare £1M). The main hotel rooms... More 

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TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Dear Gleavy, Thank you for your comments and it is a shame to read that your recent stay with us at The Billesley Manor was not to your high expectations on this occasion. Please accept my apologies for the disappointment about the Croquet set; this has now been found and returned and is now available to all guests. I do... More 

Perth, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have looked at this hotel several times, decided to take the jump and there is only one word, WOW, we stayed in room 4 the four posted bed room, if u ever get the chance stay here, when booking I spoke to Rachel nothing was to much all questions answered management should be very pleased all the staff from... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Dear Joondmm, It is great to read that you decided to plump for a stay with us at The Billesley Manor Hotel and thank you for the great review. Rachel knows this hotel like the back of her hand and I am pleased that she was able to help you with all of your questions. I am sure that we... More 

Blayney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was such an amazing place to stay. Huge rooms with amazing views of the gorgeous garden. The restaurant was very elegant with incredible service. Loved the whole atmosphere of the place, am sure a few ghosts frequent the corridors.

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TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Thank you for the fantastic review, Michelle F and I am pleased that you had a wonderful time with us at The Billesley Manor Hotel. People flock from miles around to east in the Restaurant and it is great that you enjoyed the food and the service was impeccable. I can assure you, that the only spirits in this hotel... More 

Milton Keynes, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The grounds and buildings are stunning. We stayed in one of the rooms in a barn annexe. It had been refurbished but in a very corporate style which was so out of keeping with the exterior of the buildings, the hot water pressure was so low we couldn't use the shower so took turns in the bath which took about... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at Billesley Manor Hotel, responded to this review

Dear Jo B, Thank you for your comments and I am pleased that you enjoyed your visit to The Billesley Manor Hotel. Your comments about the mirror in your room, I have ordered a review of the mirror situation in your room and the other rooms to see if is feasible to do so, but thank you for your feedback.... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Reception staff(4)
  • Very clean(3)
  • Steam room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (16)
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Pool/beach area (2)
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Other (17)
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