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All 29 Stratford-upon-Avon hotels

Mercure Stratford-Upon-Avon Shakespeare Hotel

4.0 of 5 Hotel   |   Chapel St, Stratford-upon-Avon CV37 6ER, England
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A recent review
4 of 5 stars reviewed 2 days ago
annabaz_8 Northwich Cheshire
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856 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Northwich Cheshire
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have just had one night at the mercure shakespeare hotel, I was a little apprehensive after a lot of the reviews I'd read on here but we found it a very pleasant experience, we was given a lovely room on the first floor with lots of character, unfortunately the electric blew, I went to reception and they couldn't have... More

Was this review helpful? Yes 1
La Rochelle
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Currently sitting in my room incredibly hot with a fan the size of a peanut. We booked this hotel 3 months ago we told them we have a problem who is disabled they gave them the top floor. Many rooms have air filtration systems to keep them call ours do not I will not be able to sleep . Staff... More

Was this review helpful? Yes 1
Chester, Uk
Top Contributor
65 reviews 65 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here several times largely because of it's character and location. I appreciate it's an old building but there are some touches that would make a huge difference. My mattress was really ridiculously soft.... I tried sleeping the other way about but then there was a dip. Surely they can afford new mattresses? Also in the bathroom, there was a... More

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King's Lynn, United Kingdom
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had already stayed one night in a hotel near Stratford but decided we'd like to treat ourselves to another night in the town centre. We went into the Mercure on the off chance to see if rooms were available and were so glad we did. Anna on Reception couldn't have been more helpful and we were allocated a Privilege... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in the centre of the town. Near to shops restaurants, leisure activities including the theatres. I have stayed in Stratford many times and this hotel is the one for me in the future. It has a calm genteel atmosphere low beams and interesting furniture. Our room was cool in very hot weather, it was well appointed with... More

Was this review helpful? Yes 1
Penarth - Vale of Glamorgan - Wales
Top Contributor
72 reviews 72 reviews
6 hotel reviews
115 helpful votes 115 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have stayed here several time. At first it was good - if pricey. The last time we strayed (and we always need a place to stay when we go to see a Shakespeare play in Stratford) was the last. the place had degenerated too badly in terms of service. Most of the staff seem to hail from elsewhere :... More

Was this review helpful? Yes 2
Top Contributor
68 reviews 68 reviews
46 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You will see from my previous review that we stayed at this Hotel in February, and had an unsatisfactory stay. The Hotel offered us a complimentary stay (which we extended beforehand to a 3 night break at a reduced rate) to restore our faith in the Hotel. First of all, I must stress that the Privilege room was lovely and... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Saw pictures of exterior of hotel and wasn't let down beyond that. Cozy and large lobby area and charming garden terrace where we enjoyed afternoon tea one day. Conveniently located to Shakespeare birthplace, shops, restaurants, Avon. Room was a good size and well-decorated. Bathroom was quite large. Had pleasant interactions with hotel staff. Received a great coupon for the birthplace... More

Was this review helpful? Yes 1
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Reviewer, We very much appreciate your comments regarding your stay at Mercure Stratford-Upon-Avon Shakespeare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

South Florida, Florida
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel built in the 17th Century offers plenty of ambiance and charm that comes with the smell of mold and decay. We stayed in the "modern" part of the hotel with elevator and newer baths, however there was no hot water in the sink, furniture was breaking apart, room had stale and moldy smell. Dinner was very average, main dish... More

Was this review helpful? Yes 2
Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to tell us about your stay at the Mercure Stratford-Upon-Avon Shakespeare, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very... More

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Additional Information about Mercure Stratford-Upon-Avon Shakespeare Hotel

Address: Chapel St, Stratford-upon-Avon CV37 6ER, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Stratford-Upon-Avon Shakespeare Hotel 4*
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Also Known As:
Mercure Stratford-Upon-Avon Shakespeare Hotel England
Accor Stratford Upon Avon
Shakespeare Hotel Stratford

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#8 Luxury Hotel in Stratford-upon-Avon
Hotel Class
Official Description (provided by the hotel)
4 star Tudor hotel with 74 ensuite rooms located in the centre of Shakespeare's Stratford. Ideal for exploring local villages, the Cotswolds, shops and theatres of Stratford. 19 miles from Birmingham International Airport, 1 mile from Stratford upon Avonstation, 10 miles from Warwick Parkway station. Easily accessible via the M40. David Garrick Restaurant, Othello's Bar Brassiere, Quill Bar and Lounge, 6 conference rooms with natural light for up to 100 delegates. Limited parking at GBP10.00 per day. ... more   less 
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