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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Chapel St, Stratford-upon-Avon CV37 6ER, England
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Mercure Stratford-Upon-Avon Shakespeare Hotel
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Mercure Stratford-Upon-Avon Shakespeare Hotel
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1,045 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stratford-Upon-Avon, England
Top Contributor
122 reviews 122 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We use their private dining room for all our retirement functions, but I think I might have mine somewhere else. The staff are well organised and looked after us well, but the food was just so bland and uninspiring. Even the ice cream just tasted of ice!

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Bury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were members of a coach trip(95% pensioners)and stayed for two nights. Our room was of medium size with a refurbished en-suite. A comfy bed and easy to use shower. Two important things for us. The room was extremely warm. The staff were efficient and smiley. Breakfast was the same as for all the guests. Our evening meal was different... More 

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West Runton, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Mercure Stratford-upon-Avon for two nights on the 20th and 21st March. I used my Tesco Clubcard vouchers: I was extremely irritated when I booked it as you have to phone Mercure to check availability, then exchange your Clubcard vouchers and phone back, all at a cost of 10p per minute. I had to wait each time... More 

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Bolton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from a wonderful weekend at the Shakespeare Hotel (20th -22nd March 2015. very I pressed with th Hotel, the reception staff was delightful, always a smile on her face, very helpful and efficient. The waiters were brilliant, everyone was very pleasant and helpful, Al going that e try mile to make our stay just perfect, our... More 

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Witney, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect evening! From the moment we arrived we were made to feel welcome. The reception staff were wonderful and even wished me a happy birthday on my arrival. I felt very special. We had a couple of drink before dinner and was presented with a complimentary Bellini and during dinner a complimentary Mojito and birthday card from the Marco's team.... More 

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Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Donna K, Delighted to see you enjoyed your stay, our staff will be happy to see they have played their part in an enjoyable evening. Hope to see you again next year. Yours sincerely, Mark Nesbitt General Manager More 

Cheshire
Top Contributor
51 reviews 51 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We returned Sunday 8th March from 3 x nights at Mercure Shakespeare Hotel, which is centrally located. Reception is lovely and accessed off main street and also at rear via hotel car park (which they charge £10 a night to park in). Check in was efficient but Receptionist not very smiley and failed to give us basic info such as... More 

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Meath
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

No words but I'll find some. The hotel is amazing. It's beautiful on the outside & even better inside. Our room was 101 Ophelia & it was Elizabethan heaven - book it you won't be disappointed. Dinner at MPW in the hotel was fabulous & very reasonable- quality was excellent. The hotel is 5 mins walk from Shakespeare's birth home... More 

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Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Portiabelle, We are delighted you enjoyed your stay and appreciate your feedback, thank you very much. We hope you can visit us again in the future. Yours sincerely, Mark Nesbitt General Manager More 

Bawtry, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband booked this as a Birthday treat - he upgraded to a suite with four poster bed - well worth the extra! People who have complained about noise from the street should stay at the double glazed premier inn - this is a listed building for heaven's sake with original leaded windows and isn't that why you would pick... More 

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Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear Jane G, Delighted you enjoyed your stay with us. I will pass your comments onto the team, I hope to welcome you back to the hotel in the future. Yours sincerely, Mark Nesbitt General Manager More 

midlands
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having read some of the reviews I was a little worried about staying here but they proved to be unfounded. The only thing I have to say that was negative is that the receptionist was a little aloof and not very helpful. Not off to a good start but from thereon it was good. Vincente who runs the bar was... More 

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Management6630, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel, responded to this review

Dear tommy17, We are delighted you enjoyed your stay and appreciate your feedback, thank you very much. We hope to see you again soon Yours sincerely, Mark Nesbitt General Manager More 

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