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All 26 Stratford-upon-Avon hotels »

Mercure Shakespeare Hotel Stratford Upon Avon

4.0 of 5
Chapel St, CV37 6ER, England
Hotel amenities
4.0 of 5 stars 273 Reviews
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273 reviews from our community

What travelers say about this hotel
  • Car park(16)
  • Junior suite(8)
  • Very good(5)
  • Staff were friendly(4)
  • Clean and comfortable(3)
  • Open fire(3)
  • Would not hesitate(3)
Traveler rating
    73
    111
    53
    24
    12
Only show reviews for Family (28) | Couples (142) | Business (13)
Date Rating
HenWeekender
London
Senior Reviewer
8 reviews
6 helpful votes
3 of 5 stars Reviewed February 8, 2012 NEW

I booked a one night stay at The Shakespeare to coincide with a RSC play. I booked a junior suite largely based upon the pictures on-site and promise of the little extra luxuries. Positives of my stay: - aesthetics of the building were beautiful and very much in keeping with Stratford Upon Avon - no more than a five minute... More

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Samantha J
Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed February 6, 2012 NEW

I booked this hotel in the middle of Stratford for quick getaway with my boyfriend. Having paid over £200 for a 2 ngiht stay I was honestly pretty gobsmacked and very disappointed at the room I was given. It must have been the smallest room in the hotel over looking the back carpark. You had to squeeze round the bed... More

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Musidorus
Posted by an Accorhotels.com traveler
Surrey
4 of 5 stars Reviewed February 4, 2012 NEW
1
person found this review helpful

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primlea
Posted by an Accorhotels.com traveler
northumberland
Contributor
14 reviews
1 helpful vote
5 of 5 stars Reviewed February 3, 2012

he shakespeare is a regular venue for us .Ideally situated in the centre of stratford.Rooms are quaint and comfortable Staff are always friendly and helpful.Breakfast good value for money especially the continental More

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Ant1austin
Shaftesbury, United Kingdom
2 reviews
5 of 5 stars Reviewed February 3, 2012

The booking system, once accessed, was very helpful and all our preferences were met. Being partially disabled, we were given an allocated car space with our name for the duration. The welcome was businesslike but very pleasant and we had help to the room which had lift access. The room was well equiped with simple tea-making facilities and the room... More

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PorscheGirl997
Contributor
13 reviews
1 helpful vote
1 of 5 stars Reviewed February 1, 2012

Such a shame that this hotel has a perfect location, when the standard of rooms just doesn't live up to the rest. The guest areas are very inviting, with open fires and huge sofas in the bar area. Such a pity the standard of bedrooms were poor. Whilst the bathrooms were of good modern standard, the rooms were old fashioned,... More

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Alan O
Ashford, United Kingdom
Contributor
12 reviews
4 of 5 stars Reviewed January 30, 2012

Great hotel and good service. Parking is an extra of £10 per night so this must be factored in and breakfast, if not ordered in advance, is £15.50 not £10 so make sure you know what you are getting. We had great service here, the Dutch barman is a treasure and having a delightful young lady on reception named 'Penny... More

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kate w
London, United Kingdom
1 review
3 of 5 stars Reviewed January 30, 2012

We went to the RSC so stayed for one night at the Mercure. The room was spacious and quiet, and good value. Not perfectly clean (toothpaste in the sink and on the taps) but that doesn't bother us too much. The odd thing was that the reception never answered the phone, despite us trying again and again over the 24... More

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derby1012
Derby, United Kingdom
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed January 28, 2012

Lovely hotel full of old charm ! We have just arrived home from our one night stay at the Mercure Shakespeare. Our bedroom was amazing, infact it was more like a suite with a seperate lounge area. Plenty of space. My parents also stayed over. Their room was equally as nice but slightly smaller with a newer bathroom. Both rooms... More

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gloria-a-c
derbyshire
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

Have stayed at the Shakespeare lots of times for various reasons and usually find it makes me smile a lot. And there was still good things this time, it's just that I didn't feel as "looked after" as before. Reception was great - efficient, pleasant and helpful. I was helped with my bag without any fuss and I stayed in... More

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Management6630, General Manager at Mercure Shakespeare Hotel Stratford Upon Avon, responded to this review
January 28, 2012

Dear Guest, I would like to thank you for your honest feedback. This will help to improve our service levels and quality of food. Please accept my sincere apologies for you poor dinner experience. We have just last week appointed a great new Head Chef, Mr Marc Ward, and he is very good indeed. I am grateful that you are... More

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Mercure Shakespeare Hotel Stratford Upon Avon Also Known As

  • Mercure Stratford Upon Avon
  • Accor Stratford Upon Avon
  • Shakespeare Hotel Stratford
Address: Chapel St, CV37 6ER, England

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Mercure Shakespeare Hotel Stratford Upon Avon
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