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Best Western Grosvenor Hotel

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Warwick Road, Stratford-upon-Avon CV37 6YT, England
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Best Western Grosvenor Hotel
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    1,132 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (237)
    Date | Rating
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    Bedford, United Kingdom
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed yesterday NEW

    This was our fourth time for afternoon tea at the Best Western in S-u-A and as usual it was very satisfactory. This time we opted for the deluxe version which included a chocolate fondue. Yummy! The scones are always very fresh and warm with a 'just out of oven' texture/taste. There were ample cakes and tea was topped up as... More 

    Was this review helpful? Yes
    Washington DC, District of Columbia
    Level Contributor
    28 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    3 of 5 stars Reviewed 2 days ago NEW

    The best feature of this hotel is its location. It's steps from the Avon and an easy walk to all the things you would want to see in Stratford-upon-Avon. The furniture and fixtures are outdated but the room was clean and spacious. The staff was very friendly.

    Was this review helpful? Yes
    Northern Ireland, United Kingdom
    Level Contributor
    42 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    The check in/out was fast and efficient. The room was adequate with a comfortable bed and a bathroom with a good shower. Unfortunately the room did not have air conditioning and became very warm. This made it difficult to sleep at night. We asked for a top sheet to replace the duvet after the first night and this was provided.... More 

    Was this review helpful? Yes
    Level Contributor
    7 reviews
    7 hotel reviews
    4 of 5 stars Reviewed 4 days ago NEW

    Well presented hotel. Our room was comfortable and not at all small. Having no lift was an issue when having to carry luggage up the stairs. Car parking was available and this made things a little easier.

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    Norway
    Level Contributor
    79 reviews
    31 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    I loved this hotel! We were a family of five travelling together, the staff was attentive and welcoming, and the rooms were lovely, typically English with character. We had a family room, and I can not fault anything. The city centre is only a few minutes away by foot, and there was parking available. I would definitely stay here again... More 

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    Durham, United Kingdom
    Level Contributor
    18 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    4 of 5 stars Reviewed 6 days ago NEW via mobile

    We have just returned from a lovely break at this hotel.we found our room to be comfortable and clean.breakfast was lovely and all hotel staff very pleasant and helpful.the hotel is in a brilliant location to reach the town centre. We had a lovely boat trip down the river and also went on the open top bus but we didn't... More 

    Was this review helpful? Yes
    BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

    Lovely review, thank you very much. Kind Regards More 

    Twickenham, United Kingdom
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 6 days ago NEW

    We got ticket for RSC Show - on trying to find a hotel, everywhere was booked except 2 rooms in this hotel. The room was very clean, always a good start, and the bathroom, was really clean - showing signs of age but its an old building. Staff were very polite, and always smiling, and asking if you needed anything.... More 

    Was this review helpful? Yes
    BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

    Thank you for taking the time to write your review, your comments are appreciated, so pleased to see you enjoyed your stay with, hopefully we will see you again soon. Kind Regards More 

    Thuin, Belgium
    Level Contributor
    25 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    2 of 5 stars Reviewed 1 week ago

    Not a good hotel stay. Very small and noisy rooms. Shower did not work good. Backpain fue to poor matrasses. During breakfast there were only fried eggs? Foreign staff is sometimes hard to understand. Not a good experience.

    Was this review helpful? Yes 1
    BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

    Thank you for your comments. Kind Regards More 

    Bedford, United Kingdom
    Level Contributor
    241 reviews
    47 hotel reviews
    common_n_hotel_reviews_1bd8 798 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This was a very good hotel experience - the room was OK but the service was excellent, the food good and the hotel is very handy for the theatre and all the other attractions that Stratford has to offer - highly recommended.

    Was this review helpful? Yes 1
    BWGrosvenor, Manager at Best Western Grosvenor Hotel, responded to this review

    Your comments are greatly appreciated, we look forward to seeing you again Kind Regards More 

    County Durham, United Kingdom
    2 reviews
    2 of 5 stars Reviewed 1 week ago

    We booked this as a birthday treat for a friend. We (a group of 8) arrived on time and placed our order. The service was poor. The waiter whilst pouring Proseco managed to give some of us a full glass, others half a glass and one just overflowed onto the table cloth to which he commented " I've wasted some... More 

    Was this review helpful? Yes
    BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

    Thank you for taking the time to post your review. I will of course look into all of your comments. Kind Regards More 

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