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Best Western Grosvenor Hotel

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Warwick Road, Stratford-upon-Avon CV37 6YT, England
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1 room 1 guest
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Best Western Grosvenor Hotel
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1,170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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  • All months
    (1170)
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    (319)
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    (255)
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Leeds, United Kingdom
5 of 5 stars Reviewed yesterday NEW

great position for the town centre and excellent facilities within the hotel. Had to pay £3 per night to park but not unexpected due to location. The staff couldn't have been more helpful particularly upon arrival. The room wasn't large but had everything we needed.

Review collected in partnership with Best Western GB

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Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Came here with my mum, dad and son for an afternoon tea for my mums 80th birthday. Bought online from amazon local. Was absolutely superb. Food was fresh and tasty. Had a glass of sparkling wine first, with unlimited tea of around 15 to choose from. Chocolate fondue was a real added extra. Staff were very helpful, attentive and was... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Many thanks for your lovely review, hopefully we will see you again . Kind Regards More 

Warrington, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in this Hotel many times and I think this hotel is in a great location for all amenities in Stratford-upon-Avon. The people are very friendly and the food is very good. I have re booked for next month as I love it here.

Was this review helpful? Yes
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for review, it just great to see that you are returning again. Kind Regards More 

West Bromwich, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came here with my mum for afternoon tea, bought online as part of a gift experience. It's location is brilliant as it meant we could get there early, park on the leisure centre, go explore Stratford and come back for tea, without having to wonder off too far! When we got there, the room was very quiet, but the staff... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to review our afternoon tea. We think we offer great value. Kind Regards More 

Brookwood, Surrey, UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights bed & breakfast over the August Bank Holiday weekend for Wedding Anniversary trip. I'd actually mark it somewhere between 3 and 4 stars but the pluses outweigh the minuses so I've gone for the higher mark. Decent sized room, extremely comfortable bed, excellent breakfast service, very close to centre of Stratford for theatre and restaurant... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your review. Kind Regards More 

Watford, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We used a Buy A Gift voucher for their Deluxe Afternoon Tea on a Sunday afternoon. This isn't really going to be a fair review as we recently enjoyed two outstanding afternoon teas at The Grove Hotel in Watford and at the excellent Milestone Hotel in Knightsbridge...so we have been really spoilt! We didn't get a choice of sandwiches as... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your comments. I have to say that it is very unusual that we receive any negative comments with regards to our Afternoon Teas as you will see from the many very positive comments on this site. I will of course take them on board. Kind Regards More 

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

6 ladies stayed here for two nights and really enjoyed it.We felt that everything was very good here.The staff were amazing and the breakfast was very good.The rooms were clean and we had a fabulous time.We will definitely be staying here again, thank you.

Was this review helpful? Yes
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your very generous comments, so very pleased that you enjoyed your stay with us. I will ensure that all of our team are made aware of them. Kind Regards More 

Chelmsford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

Nicely placed for all attractions in Stratford though the front rooms are rather noisy with the windows open as this faces the a main road. Only booked bed and breakfast so can't comment on the main meals. Room: Very noisy with windows open, especially weekdays, but to be honest we were only in the room for a mid day nap.... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to post your review I will off course look into your observations. Kind Regards More 

Kilmarnock, United Kingdom
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this hotel for three nights - excluding meals. Good location within easy walking distance of the centre of town - parking is available at a cost of £3 per night but is not well signed and there is no information given on this subject at check-in. We were in room 223 overlooking the driveway to the rear car... More 

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BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your review. We will take your comments on board. Kind Regards More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked an executive room for 2 nights and it was quite comfortable with extra space and a bar fridge. On arrival, only one set of towels was in the room. At breakfast on both days, we had an issue with the service. Both days, the waiting staff reached in front of us to take our plates. There was no... More 

Was this review helpful? Yes 2
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to place your review. All our staff are trained to very high standard as you will see from the many positive reviews with regards to the service levels we provide. On investigation of your comments. I believe you had finished your breakfast , your plates being empty and your waiter was just trying to... More 

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