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Best Western Grosvenor Hotel

Warwick Road, Stratford-upon-Avon CV37 6YT, England
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Best Western Grosvenor Hotel
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1,280 Reviews from our TripAdvisor Community

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redditch worcs
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited the Grosvenor 12/02/2016 for tea (redeeming xmas gift voucher). Absolutely superb, staff so friendly and welcoming. Décor in room marvellous with suitable background music and excellent ambience. Tea consisted of selection of sandwiches, small cakes with jelly and cream, plain and fruit scones with jam and cream, finishing with choice of milk,dark or white chocolate fondant fresh bananas and... More 

Helpful?
Thank colinb1951
Cardiff
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a one night stay here for my husband's 75th birthday. It is a traditional hotel and BW always offer a certain good standard that can be relied upon. This hotel is in an excellent location as it is only 5 minutes walk to the river and the RSC theatre. We received a warm welcome from reception on arrival. I... More 

Helpful?
Thank VoniM
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to post your review and your kind comments, they are appreciated by us all. We all look forward to welcoming you again. Kind Regards More 

Oxford, United Kingdom
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at this hotel on a Saturday night for a break away, the staff are very polite and helpful, executive bedroom was roomy and clean, double glazing to keep out the traffic noise, I would definitely recommend this hotel to stay in and will definitely return also it is close to town centre for shopping, pubs and restaurants.

Helpful?
Thank Baconandeggs1
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Great to see you enjoyed your stay with us, see you again soon. KInd Regards More 

Cirencester, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel. All the Staff were very welcoming and helpful. Rooms were very comfortable. Breakfast was excellent and there was plenty to choose from. The hotel is in a good situation to walk into the town but if anyone has difficulty with walking the taxi service we used was very reasonable.

Helpful?
Thank Tina C
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to place your review and your generous comments, Kind Regards More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

What I would call a 'proper' hotel - grand and traditional, with polite and helpful staff, quiet and refined, clean and competitively priced. It doesn't feel like another link in a hotel chain. We booked a triple room so that we could take our 10 year old daughter to the theatre. It's a 3 min stroll from the bottom of... More 

Helpful?
Thank Paul G
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

So very pleased to see you have enjoyed your return stay with use, hopefully we will see you again soon. Kind Regards More 

kent uk
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights. Friendly welcome. Clean and comfortable. Good size double room, perfect for 2 nights stay. Only observation was car park £3 a day, no charge would be better. Didn't eat here, but hotel does what it says on the tin!

Helpful?
1 Thank lovinghols
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Many thanks for taking the time to post your review, very pleased to see you enjoyed you 2 days with us. Kind Regards More 

Essex, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

As always, look forward to staying here, and hope to come again a couple of times this year. The staff are very pleasant and the location is so central with parking a bonus. Always clean and tidy and excellent value for money.

Review collected in partnership with Best Western GB

Helpful?
1 Thank Jan K
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your kind comments, they are greatly appreciated by us all. Kind Regards More 

Bristol, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights in January 2016 for leisure. I would have liked to have given a 5-star review but the hotel let itself down on two counts. Firstly the good points: location for RSC theatres and also town centre is excellent, both being no more than 10 minutes' walk away; the room was a good size with two... More 

Helpful?
1 Thank rgsmg53
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to post your review, I most certainly take all you comments on board, we have a number of rooms that have been refurbished both the bedrooms and the bathrooms. The tea issue I will be having a few extra cups this week to check on the quality. Kind Regards More 

Warwickshire
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having recently had two very expensive and extremely disappointing afternoon teas in recently a friend and I decided to try the Grosvenor. The tea room is bright and nicely laid out with white tablecloths and nice china. The service is excellent and we were not disappointed with the afternoon tea. Unlike luxury hotels we have experienced, the sandwiches were varied... More 

Helpful?
1 Thank Trish66
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

I am so very pleased to see you enjoyed you afternoon with us. We look forward to welcoming you back. Kind Regards More 

Durban, South Africa
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were treated to high tea at this awesome elegant older hotel. The service was excellent and the high tea platter was excellent. The sandwiches and various snacks were delicious, really fresh and very filling. The offering of teas was really varied and great and the mulled wine was awesome. Staff really service orientated and friendly, nothing was too much... More 

Helpful?
1 Thank Lerina
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your review. it is greatly appreciated by us all. So very pleased that you enjoyed your afternoon with us. Kind Regards More 

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