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BEST WESTERN Grosvenor Hotel

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Warwick Road, Stratford-upon-Avon CV37 6YT, England
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BEST WESTERN Grosvenor Hotel
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BEST WESTERN Grosvenor Hotel
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1,043 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we were travelling south for a family holiday and were told to try Stratford upon Avon for a lovely stop over. I booked this hotel and informed them of our anniversary and asked if our room could be a suite .it was lovely and the evening meal and Champagne was lovely on the evening. A very lovely stay shame we... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Congratulations to you both, really pleased you enjoyed your stay with us. You know where to stay next time you are traveling South. Kind Regards More 

Gloucester, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pleasant Stay for us at The Grosvenor Hotel. The bonus of this hotel is the location and parking on site £3 per day, on a first come first served basis. There were plenty of spaces when we arrived, just after 2pm on a Friday. The hotel interior has a traditional look. There is also a terrace garden where people were... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Many thanks for your review. I am very pleased to see you enjoyed your stay with us. Kind Regards More 

Lichfield
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It is the service of all staff which is polite and efficient but also very welcoming, which was the stand out feature of this hotel. The hotel is very nice, clean and nice decor. The food was excellent, we had the afternoon tea and the breakfast. The only thing that was disappointing was that the hand soap and shower gel... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Thank you for your review, I will ensure all of our team are told of your kind comments. Kind Regards More 

Towcester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel needs updating do not book suite 1 if u want peace and quiet it's like trying to sleep in the middle of a party if u have windows open the smoke from people in patio comes up into room, staff friendly but cheaper and better hotels elsewhere .

Was this review helpful? Yes 1
BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Thank you for taking the time to place your review. I appreciate your comments, but I do not think you will find a better value hotel in Stratford. Kind Regards More 

Kidderminster, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Staff very attentive and more than enough food for two when you have the deluxe option. Unlimited top ups of tea (again plenty of choice) and held in the pleasant conservatory. Would recommend and come again. Thank you!

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

So very pleased you enjoyed your afternoon with us. See you again soon. Kind Regards More 

London
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Grosvenor for 3 nights just after Easter. The hotel is perfectly located just on the edge of Stratford and from the outside looks like a grand hotel to suit all of your needs. However, the first problem we encountered was with the car park. We arrived on a Friday afternoon and the car park was absolutely... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Your review is appreciated, I will off course look into a number of your comments. Kind Regards More 

nottinghamshire
Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this based on others and their views of this hotel. When we arrived hotel in excellent location for town centre and the theatre within about 10 minutes walk. Reception staff very friendly room was a double not a bad size bathroom clean plenty of good sized towels bit noisy on doors from neighbouring rooms. Had a good nights... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Thank you for taking the time to post your review, very pleased to see you enjoyed your stay with us. Kind Regards More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rate we were charged for a one night stay to go to the RSC was very reasonable for April. (Friends staying for two nights also got a good deal). Breakfast was at extra cost but good quality and pretty cheap given the rate elsewhere in the town. Room was fine, if a bit tired ( There was a cracked... More 

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Thank you for your review. My sincere apologies with regards to your case. Kind Regards More 

oxon
Top Contributor
83 reviews 83 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this afternoon I went with 2 friends for afternoon tea at this hotel, it was sumptuous, delicious and the best. The staff were friendly and helpful and nothing was too much trouble - so good I am going again very soon. can recommend 100% Thank you

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BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

So very pleased you enjoyed your afternoon with us, you comments are greatly appreciated by us all. We look forward to seeing you again soon. Kind Regards More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large family room. Reasonable cost as well. (The bar drinks were expensive though). We had a street view and surprisingly, not a lot of road noise. Fridge in the room was at no extra cost. Free wifi which actually worked too.

Was this review helpful? Yes
BWGrosvenor, General Manager at BEST WESTERN Grosvenor Hotel, responded to this review

Thank you for your kind comments, hopefully we will see you again soon. Kind Regards More 

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