Revisited this very good hotel and sports complex recently for a reasonably priced golf break. The hotel has been refurbished and the public rooms are smart in an old fashioned way which suits the character of the place. Staff very attentive and polite as on our previous visit. Bedroom in the modern annexe overlooking the gardens, comfortable bright and clean.... More

The following is taken from my complaint letter. Do not book your hen party here, it was such a disapointment. There were nine ladies in our party and we arrived on Saturday 19th May, to stay for one night, to celebrate my hen weekend. We had booked two apartments, we arrived at reception at 2pm to check-in and were told... More

We have visited this hotel many times and without exception have always found the accommodation, food, leisure facilities and service to be excellent. Having just returned from a One Night Race Day Package (which included a Glass of Champagne, Taxi to the Racecourse at Stratford & back, Accommodation, Dinner and Breakfast for Two of us) all for £150.00 I thought... More

My wife and I had the pleasure of spending an evening at this hotel. We used it as a central location to meet friends, and what a location. This hotel is a very grand hotel and oozes character and charm. Our room (136) had a four poster bed which was without doubt the most comfortable bed I have ever slept... More

We are staying in their top suite, The Countess Suite and it is absolutely lovely or it was until about 15 minutes ago when the wedding disco started below, we can hear the DJ's announcements and can sing along to the songs. What a disappointment, it has ruined our stay. We came for a relaxing stay but now the floor... More

As one drives up the gravel path, one expects the best here. It looks amazing. What a huge pity it is so poorly managed. That's the real issue. One queues at a crowded reception desk, before going up to a room which may be far smaller than you had imagined for the significant price. If you are lucky you may... More

We came here for a Couples Spa day and were blown away by the facilities and service. Very modern and clean and great staff. Keep it up.

The grounds, spa and main hotel are beautiful, like a stately home. Unfortunately the room we had (a superior room) was a little tired and dated (the tv looked about thirty years old). Likewise, by the end of the day the spa looked tired and a bit grubby- tissues over the changing rooms, used water cups everywhere. Having said that,... More

Stayed here as part of a group of 8 for my sister-in-law's 50th (spa weekend, kindly financed as a gift from her husband!). The hotel grounds are stunning, with good walks as well as the golf course. I also discovered that it's possible to run (or walk!) to Stratford in a very few minutes along the river, which was pleasant... More