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Grand Hotel

95-97 Warwick Road, Kenilworth CV8 1HP, England
Hotel amenities
Grand Hotel
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Ranked #7 of 7 Hotels in Kenilworth
A recent review
5 of 5 stars reviewed 2 weeks ago
Joe M
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101 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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  • Any
English first
  • All months
    (101)
  • Mar-May only
    (35)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (18)
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    (22)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked as cheap room for a night but I got alot more than I expected . The room was fantastic and very practical, there was a wide range of storage and spacious. Beautiful bathroom with large shower and bath. The staff were more than helpful however (Rachel) who was more than helpful who I think was the manager. Was very... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked this hotel as we wanted to visit Kenilworth again, 10 years since we first visited. We chose the hotel as it's associated with the raffles restaurant where we'd had a fabulous meal on our previous visit. Reviewed separately. Reception was very helpful and friendly. Our room was very clean with a huge bed which was very comfortable. Furniture a... More 

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Leicestershire
Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited here on a last minute booking. I was a little worried reading recent reviews but I have to say we were very happy. We arrived and was shown to our room by a very polite and helpful man. Our room was beautiful. It was on the main road but very little noise could be heard unless the window... More 

Was this review helpful? Yes
TonyDA2015, Manager at Grand Hotel, responded to this review

We are pleased you enjoy your stay and were pleasantly surprise with the hotel and the amenities. We are continuously working to improved our standards and will past all your comments to our teams. Regards More 

uk
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Consulted Tripadvisor for somewhere to stay overnight on the way back from London. Was offered a room for £53. On arrival there car park notice said we had to pay for parking, but were informed that it is free at weekends. The room was equipped with one large bed and two singles. It was roomy and comfortable. Although a little... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you for review and we are happy we fulfilled all your needs while you stay with us and hope to see soon Regards More 

Derby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

On the plus side the reception staff were very friendly and helpful, and the wifi signal was strong and reliable - which I actually find is quite rare in hotels these days. The decor is quite tired but that did not bother me as the room was clean enough and there were even some nice touches like complimentary bottles of... More 

Was this review helpful? Yes
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you for your kind review. I have forward your comments to all our team members so we can improve on the issues highlighted. Regards More 

England
Top Contributor
178 reviews 178 reviews
35 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed April 26, 2015

First of all the good points, the staff were friendly and helpful. There was also free wifi which provided a good service. The decor was o.k., if not a little old fashioned and tired but reflected the price. I thought the breakfast was overpriced and very small. Breakfast was a little haphazard with us waiting quite a long time. No... More 

Was this review helpful? Yes
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review for the Grand Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams . We are working on a redecoration and updating some of our older rooms. Regards More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 31, 2015

In spite of ther name and proclamation of being a luxury guesthouse, it most certainly is not. From the detritus around the reception desk, coffee making facilities only being cleaned or refreshed once in 4 nights, my colleague being locked out of his room on an evening and having to wait on the road for 20 minutes for someone to... More 

Was this review helpful? Yes
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced several issues during your time with us. All of your comments have been passed onto all the teams here and are being looked into. Once again thank you for your review Regards More 

Travelers are raving about these Kenilworth hotels

Newcastle upon Tyne, United Kingdom
2 reviews
4 of 5 stars Reviewed March 27, 2015

Stayed here from the 24th to 26th March. The hotel suited us perfectly for location and for the purpose of our stay. We found the room very clean and spacious, with a good size bathroom. Service at the hotel was good and the meal in the Raffles restaurant we had on the first night was very nice. Was unsure initially... More 

Was this review helpful? Yes
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review about your stay with us- I am glad that you enjoyed your time with us and we really do appreciate your comments. If you find yourself coming back to the area then please do not hesitate to come back to stay with us. Regards More 

jedburgh
Contributor
13 reviews 13 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 21, 2015

Arrived Friday 13th feb and stayed till Sunday. Pleasant staff greeted us and showed us to room, which was spotless and spacious. Excellent shower!! Weren't in the hotel a great deal with the wedding, but all seem well. Breakfast was both filling and tasty. Read reviews before going and was left puzzled!! Only small complaint was that it was to... More 

Was this review helpful? Yes 1
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you for your review and we are delighted you had a great weekend. All of your comments have been passed to all team members and we hope to see in the future. More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 20, 2015

Do not stop here it really is shocking our room was split into two halves and neither the big light or bedside lamp worked. After going to the reception twice to complain nothing was done so I literally walked to the sainsbury's over the road to buy a bulb so I could at least have the bedside lamp on. Got... More 

Was this review helpful? Yes 3
TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced disturbance during your time with us. All of your comments have been passed onto all the teams here and are being looked into. Once again thank you for your review More 

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