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Grand Hotel

95-97 Warwick Road, Kenilworth CV8 1HP, England
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Grand Hotel
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Ranked #7 of 7 Hotels in Kenilworth
A recent review
4 of 5 stars reviewed yesterday
Chantal C Compton, United Kingdom
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Compton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The Grand Hotel is a lovely place to stay in the middle of Kenilworth. The rooms have far more character and are much better value than the Holiday Inn up the road. Really nice personal service from the very friendly staff and a great breakfast.

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oxon
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After visiting the grand for years and always being very pleased we stopped this weekend and we were given a different room to normal 306.this was atop floor almost attic room. The roof in the bathroom leaked rain all night. The curtains were hanging off and would not close. The carpet was filthy. Apart from these major things there were... More 

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Travelers are raving about these Kenilworth hotels

Teignmouth, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bit of a let down on this trip. Several things were different and not as good as usual. Breakfast finishes at 9:00am now and not 10:00am as it used to be. We arrived at 9:20 only to be rather rudely told ''Breakfasts finished and chefs gone now''. He hadn't and was quite willing to serve us, unlike the lady waiting... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2015 via mobile

Booked as cheap room for a night but I got alot more than I expected . The room was fantastic and very practical, there was a wide range of storage and spacious. Beautiful bathroom with large shower and bath. The staff were more than helpful however (Rachel) who was more than helpful who I think was the manager. Was very... More 

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Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

Booked this hotel as we wanted to visit Kenilworth again, 10 years since we first visited. We chose the hotel as it's associated with the raffles restaurant where we'd had a fabulous meal on our previous visit. Reviewed separately. Reception was very helpful and friendly. Our room was very clean with a huge bed which was very comfortable. Furniture a... More 

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Leicestershire
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 5, 2015

We visited here on a last minute booking. I was a little worried reading recent reviews but I have to say we were very happy. We arrived and was shown to our room by a very polite and helpful man. Our room was beautiful. It was on the main road but very little noise could be heard unless the window... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

We are pleased you enjoy your stay and were pleasantly surprise with the hotel and the amenities. We are continuously working to improved our standards and will past all your comments to our teams. Regards More 

uk
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 3, 2015

Consulted Tripadvisor for somewhere to stay overnight on the way back from London. Was offered a room for £53. On arrival there car park notice said we had to pay for parking, but were informed that it is free at weekends. The room was equipped with one large bed and two singles. It was roomy and comfortable. Although a little... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you for review and we are happy we fulfilled all your needs while you stay with us and hope to see soon Regards More 

Derby, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed May 1, 2015

On the plus side the reception staff were very friendly and helpful, and the wifi signal was strong and reliable - which I actually find is quite rare in hotels these days. The decor is quite tired but that did not bother me as the room was clean enough and there were even some nice touches like complimentary bottles of... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you for your kind review. I have forward your comments to all our team members so we can improve on the issues highlighted. Regards More 

Nuneaton, United Kingdom
Level Contributor
182 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed April 26, 2015

First of all the good points, the staff were friendly and helpful. There was also free wifi which provided a good service. The decor was o.k., if not a little old fashioned and tired but reflected the price. I thought the breakfast was overpriced and very small. Breakfast was a little haphazard with us waiting quite a long time. No... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review for the Grand Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams . We are working on a redecoration and updating some of our older rooms. Regards More 

Level Contributor
3 reviews
2 of 5 stars Reviewed March 31, 2015

In spite of ther name and proclamation of being a luxury guesthouse, it most certainly is not. From the detritus around the reception desk, coffee making facilities only being cleaned or refreshed once in 4 nights, my colleague being locked out of his room on an evening and having to wait on the road for 20 minutes for someone to... More 

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TonyDA2015, Manager at Grand Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced several issues during your time with us. All of your comments have been passed onto all the teams here and are being looked into. Once again thank you for your review Regards More 

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