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Chesford Grange - A QHotel

Certificate of Excellence
Coventry Road | Chesford Bridge, Kenilworth CV8 2LD, England
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Chesford Grange - A QHotel
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Chesford Grange - A QHotel
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1,362 reviews from our community

Traveler rating
    499
    509
    225
    80
    49
See reviews for
232
553
28
281
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edenbridge, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We had a weekend here for a birthday celebration as it was a central to where we were all coming from. For it's intended purpose it was perfectly adequate but I certainly wouldn’t class it as a destination hotel. Arriving at lunchtime we went to the bar and had some drinks and some food. Whilst the drinks were fine the... More 

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Cardiff, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights with 2 other couples. Special offer of 2 nights Bed and Breakfast with 1 evening meal . Offer included10% off all drinks and free entrance to Warwick Castle. Lovely comfortable room and bed with plenty of lights and mirrors. En suite was brilliant with marble tops. Food very good and bar/lounge area very comfortable. Staff very... More 

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Fleet
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for an awards ceremony with work. The room was comfortable, the staff friendly, the check in and check out prompt and the breakfast plentiful. There was a good selection of drinks and food. All the staff were welcoming and friendly. Happy guest!

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

stayed here for a business conference in midweek. Staff very friendly and accommodating the hotel is clean and the food is very good. The room was to a high standard and I must say one of the most comfortable beds I have ever slept in. Breakfast in the morning was fine nothing special but certainly not poor. The hotel is... More 

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Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had a lovely relaxing break. The staff couldn't have been more helpful. Atmosphere was very friendly and relaxed, but also a bit luxurious. We chose a weekend deal with dinner on the first night included and breakfast both days. Food was really tasty and good size portions. Prices weren't OTT and we were given a 20% discount on drinks on... More 

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Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weekend stay at this excellent hotel. I was in need of a break and some special attention and we certainly received it here! There were 41 in our party and we all had a wonderful time. All of the staff were helpful and friendly and couldn't do enough for us. The hotel was exceptionally clean the... More 

Was this review helpful? Yes 1
Anjay T, Manager at Chesford Grange - A QHotel, responded to this review

Dear alisondarby Thank you for your fantastic review and for giving us a top score of 5. I am delighted to read that yoy and your family had an enjoyable time and the team here looked after you all well. I have passed a copy onto everyone here and particularly Beth who will be rewarded through our staff recognition scheme.... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

if like me you have stayed here before then forget all the good things this hotel had to offer. Unless you are using this hotel for a conference with your company it really is not worth a visit. This hotel has overpriced drinks, very poor quality food with the exception of breakfast. We had upgraded to a superior room and... More 

Was this review helpful? Yes 4
Anjay T, General Manager at Chesford Grange - A QHotel, responded to this review

Dear PipLu Thank you for taking the time to complete a review following your recent stay at Chesford Grange and I am very sorry you were disturbed by the inconsiderate actions of other guests in the hotel. As I am sure you will appreciate, we do not have control over the behaviour of our guests, but our nights team will... More 

Oxford, United Kingdom
Top Contributor
90 reviews 90 reviews
58 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well I know we're probably a little predictable but we always figure stick with what you know and return to where you've had great service. So our return to Chesford Grange this year was, as ever, a pleasure. The conference space is absolutely ideal for our purpose. The staff here are great ...... familiar faces which is always a good... More 

Was this review helpful? Yes 4
Anjay T, Manager at Chesford Grange - A QHotel, responded to this review

Dear Siobhan W I am delighted to read that we looked after you again following your return visit to Chesford Grange and I have passed a copy of your comments onto Rob and his team who will be rewarded through our staff recognition scheme. I am pleased the dinner on Saturday evening went well for you and your guests. We... More 

pinner
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked 7 rooms for a family birthday. Problems that arose were that my room was rather small and had no easy chairs, but ewe were upgraded to a Qroom ( which we had been told was unsuitable for people our age) at no extra cost. However, when the final bill was put under our door I noticed that we... More 

Was this review helpful? Yes 6
Anjay T, Manager at Chesford Grange - A QHotel, responded to this review

Dear priesthorch Thank you for your post following a family get together at Chesford Grange. I understand that you are currently in discussion with our accounts department directly and I hope we can bring the matter to a satisfactory conclusion very soon. Kind regards Anjay Talwar Resident Manager More 

Newbury, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The manager and staff were extremely friendly and helpful, nothing was too much trouble and went out of their way to make my conference visit run smoothly. I did not think the food was as good as it could have been, but as one of the meals was a gala event with 400 people I think they can be forgiven.... More 

Was this review helpful? Yes 1
Anjay T, Manager at Chesford Grange - A QHotel, responded to this review

Dear bg_robinson Thank you for taking the time to let us know your thoughts on your stay with us following your stay to attend a conference, I am delighted to read that our friendly team looked after you well. I am sorry that you felt the food served did not meet your expectations and would be grateful if you would... More 

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