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The Peacock Hotel

149 Warwick Road, Kenilworth CV8 1HY, England (Formerly Best Western)
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The Peacock Hotel
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The Peacock Hotel
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223 reviews from our community

Traveler rating
    37
    70
    40
    39
    37
See reviews for
22
80
15
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Strathmore, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We were upgraded to the Peacock from the Grand Hotel to a superior room, if that is superior I would hate to see a regular room. The young lady at the desk was most helpful but she did not have much to work with. the room was in the attic, the walls had patches unpainted and a hole in the... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights. Very disappointed but guess got what I paid for: £115 for 2 nights excl breakfast for £6 continental that was basic. Didn't even have margarine for those who do not want butter or can't eat it! £5 per day parking. The room was shabby, unpleasant tiny shower room. Exposed pipes and grubby looking areas that were... More 

Was this review helpful? Yes 2

Travelers are raving about these Kenilworth hotels

manchester
Top Contributor
150 reviews 150 reviews
43 hotel reviews
208 helpful votes 208 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I trawled the internet to find a place close to where I was working for a few days and we took a risk on this place because the reviews were not high. This just goes to show you how you should take reviews with a pinch of salt as this place is really nice. The staff are excellent here, they... More 

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London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a work trip for 2 nights and found it to be very clean and pleasant and lovely and quiet which is very important for me as I am a light sleeper! We had a nice big room around the back near the car park which had everything we needed. The staff on check in and check... More 

Was this review helpful? Yes
SOUTH WEST UK
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel a number of times when it was part of the Best Western group. It is no longer with them. The hotel has a different atmosphere. They showed us room 002 when we arrived. The room was small, with curtains falling off the track, cold and dismal. Very disappointing . The hotel menu has changed... More 

Was this review helpful? Yes 1
Subbu S, Manager at The Peacock Hotel, responded to this review

I am sorry that you felt the product was different to what you have experience previously. Though we are not part of the Best Western since 01/01/15 our standard and room have remain the same and improve in most areas specially bedrooms. The hotel menus have not change as we are doing the new ones for this season and the... More 

Salisbury, United Kingdom
1 review
4 of 5 stars Reviewed April 7, 2015

My son and I stayed at this hotel to go to a gaming weekend in Coventry a short drive away.The staff were so helpful and pleasant .The room was very adequate for our stay warm cosy and stocked with water coffee tea sugar and lovely shower/bath gel and shampoos . The breakfast was very well presented and tasted excellent.Could order... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review and I am glad that you enjoyed your time with us here at the Peacock Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams here at the hotel and if you are in the area again we look forward to welcoming you back to the... More 

Surrey
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 20, 2015

This hotel is desparate need of a complete renovation, it is old and tired. I was due stay at the Grand Hotel, it's the sister hotel I beleive. The Grand lost my booking and offered me a superior room at the Peacock with free parking (£5 per night otherwise). When I checked in I requested a quieter room and was... More 

Was this review helpful? Yes 1
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced some standard issues. We are working really hard to rectified all the negative areas you previously mention specially noise within the hotel. Once again sorry we did not meet your requirements and if you will... More 

St Austell, United Kingdom
1 review
5 of 5 stars Reviewed March 11, 2015

My husband and I stayed here 6th March 2015 - for a couple of nights. We really like the hotel. The staff are lovely and always very polite. Marcia the waitress/receptionist was a great person. The breakfasts were lovely, a full English always keeps us going until tea time. Thank you for our stay

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review and we are glad that you enjoyed your time with us here at the Peacock Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams here at the hotel especially Marcia and if you are in the area again we look forward to welcoming you back... More 

Rugby
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 18, 2015

My partner had emailed hotel prior to arrival to ensure we were in a DOUBLE bed room and pref in the room we were in last time having visited more than once in the past. We arrived to be sent outside to the outer accommodation to find two single beds. I rang reception who rang me back after 5 mins... More 

Was this review helpful? Yes 1
Tony D, Manager at The Peacock Hotel, responded to this review

My apologise that you did not enjoy your stay with us and experienced issues during your time with us. All of your comments have been passed onto all the teams here and are being looked into. Once again thank you for your review More 

Poynton
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 18, 2015

Was doing a Show at Stoneleigh Park and booked this on Late Rooms. Ideal location but the room 109 was disappointing. Only stud walls meant you could hear conversations from other rooms!! The shower over the bath trickled with water so difficult to get wet !! The Hotel itself needs updating with old carpets and décor. Cooked breakfast was included... More 

Was this review helpful? Yes 2
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay I apologise that you did not enjoy your stay with us and experienced discomfort during your time with us. We are having some updating on our bedrooms and 109 is on the programme for later this year. The water pressure will be investigated and address and rectified thanks to your... More 

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