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The Peacock Hotel

3.0 of 5 149 Warwick Road, Kenilworth CV8 1HY, England (Formerly Best Western)
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The Peacock Hotel
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The Peacock Hotel
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215 reviews from our community

Traveler rating
    35
    68
    40
    37
    35
See reviews for
21
78
15
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • All months
    (215)
  • Mar-May only
    (39)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (29)
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Rugby
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

My partner had emailed hotel prior to arrival to ensure we were in a DOUBLE bed room and pref in the room we were in last time having visited more than once in the past. We arrived to be sent outside to the outer accommodation to find two single beds. I rang reception who rang me back after 5 mins... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

My apologise that you did not enjoy your stay with us and experienced issues during your time with us. All of your comments have been passed onto all the teams here and are being looked into. Once again thank you for your review More 

Poynton
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Was doing a Show at Stoneleigh Park and booked this on Late Rooms. Ideal location but the room 109 was disappointing. Only stud walls meant you could hear conversations from other rooms!! The shower over the bath trickled with water so difficult to get wet !! The Hotel itself needs updating with old carpets and décor. Cooked breakfast was included... More 

Was this review helpful? Yes 1
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay I apologise that you did not enjoy your stay with us and experienced discomfort during your time with us. We are having some updating on our bedrooms and 109 is on the programme for later this year. The water pressure will be investigated and address and rectified thanks to your... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in the 4 poster bed room on both occasions. Service is lovely. Staff very friendly and welcoming. Has a very nice Indian cuisine restaurant called 'The Coconut Lagoon'. Situated in a nice location with a car park. Various shops and pubs within walking distance. Cleaningness is adequate..is not 100% for a hotel. In the room, all basics... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank your review and we are pleased you had a pleasant stay with us and you enjoy our South Indian restaurant. All of your comments will be passed onto all of the teams here at the hotel and if you are in the area again we look forward to welcoming you back to the hotel. More 

Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on valentines night as we were dining in Kenilworth and wanted to make the most of our time together. We were happy with our room, it was clean and tidy. We did not have a brilliant night sleep, mainly due to the bed not being as good as ours at home. The breakfast was good and the... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review and I am glad that you enjoyed your time with us on Valentines evening here at the Peacock Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams here at the hotel and if you are in the area again we look forward to welcoming you... More 

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will start with the positive. Friendly staff, comfy bed and a bath. I have never stayed in a Best Western before but was under the impression that this was a quality hotel chain. I booked and paid for a superior double. If this was a superior room I wouldn't like to see the standard room. It was shabby,outdated and... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced some standard issues. As on my previous review we are working really hard to rectified all the negative areas you previously mention specially now we are independently are a different brand. All of your comments... More 

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Fortunately we stayed for 2 nights The staff is nice but the manager spent his time looking around (????) and chose the customers to welcome people... The good point is the location Every thing needs to be refurbished, the cleaning isn't done seriously and no use asking for other pillows or blanket, no additional ones ... we were very disappointed... More 

Was this review helpful? Yes 1
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced discomfort during your time with us. We are working really hard in al the issues mention above and we hope you will try our hotel in the future. I will also past your comments to... More 

Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Granted my company would have picked a basic room here but I have to say... Double room booked but given two singles pushed together. Mattresses were solid and pillows so thin and hard that I didn't get a good nights sleep at all. However, the staff were very friendly and a pleasure to chat to.

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced discomfort during your time with us. The allocation for rooms is clearly described to the booker and our twin / doubles are zip and link for that purposes. We hope to see you again and... More 

Birmingham, United Kingdom
Top Contributor
77 reviews 77 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Strange hotel. I couldn't find it and had to get directions. Some locals told me to look out for signs for the Coconut Lagoon. So when I arrived I found the hotel was basically more of an Iandian restaurant with Rooms. Rather than a hotel with an Indian Restaurant. I had to get to my room by walking through the... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review about your stay and can I apologise that you did not enjoy your stay with us and experienced directions/navigations problems. All of your comments have been passed onto all the teams here and are being looked into. Price's are dynamic and according to the area occupancy levels and the description of the Hotel... More 

Senior Contributor
39 reviews 39 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 22, 2015

Very nice location, good parking, very pleasant staff. The room was fine. The bar was very quiet but also very relaxing. The but was the price! There is no way the stay was worth £108.00 plus £5.00 for parking. I would have paid £65 - £75 I would stay at this hotel again it's all good but not for that... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review and I am glad that you enjoyed your time with us here at the Peacock Townhouse Hotel Kenilworth - Warwick. Our rates are dynamic and move up or down according to demand on the area and as it happen this week is been extremely busy in the area. Kind Regards More 

Edinburgh
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 6, 2015

Stayed here in December as part of a work trip and found the hotel to be relatively comfortable. I was in Room 001 which was on the ground floor and near the restaurant which meant that food smells were quite strong (but very nice!) Unusually for a hotel these days, it had a full bathroom which meant I could have... More 

Was this review helpful? Yes
Tony D, Manager at The Peacock Hotel, responded to this review

Thank you very much for your review and I am glad that you enjoyed your time with us here at the Peacock Townhouse Hotel Kenilworth - Warwick. All of your comments will be passed onto all of the teams here at the hotel and if you are in the area again we look forward to welcoming you back to the... More 

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Additional Information about The Peacock Hotel

Address: 149 Warwick Road, Kenilworth CV8 1HY, England (Formerly Best Western)
Location: United Kingdom > England > Warwickshire > Kenilworth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Peacock Hotel 3*
Number of rooms: 28
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Also Known As:
Best Western Kenilworth
Kenilworth Best Western
The Peacock Hotel Kenilworth, Warwickshire

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