Stayed 3 nights. Had cold showers all 3 nights. Water starts off warm and then goes cold intermittently when someone turns on a tap somewhere else and loses pressure in my room. Staff were apologetic and moved me to an Executive room where I still had the same problem with the water. Banqueting Hall directly beneath my room; staff very... More

We stayed overnight en route to Stratford on Avon.. Found a warm welcome at reception, good sized rooms , comfy beds, plentiful TV channels .We ate in the Kavi restaurant where the meals were generous and well priced , as were the bar drinks . Excellent choice of full English and continental breakfast in the morning . My only criticism... More

Under refurbishment when we arrived, the staff did everything that they could to ensure our stay was as good as it could be. Nothing was too much trouble and any problems were sorted immediately. I am recovering from a hip replacement and the refurbishment of an accessible room was accelerated to meet my needs, and the one double bed replaced... More

Stayed at this hotel last night mid 100 mile charity walk and first impressions were that it looked clean, modern and welcoming. First sign of trouble came in the form of a sign at the reception desk saying 'Due to refurbishment you may need to run tap for 10 minutes to get hot water'. We were then given our door... More

Having read some of the previous reviews We were pleasantly surprised . The room was large clean and comfortable we were provided with a roll out bed for our 2 year old free of charge.Our bed was kingsize and very comfortable. she also ate breakfast free of charge . The prices for food and drink were reasonable for a hotel.The... More

I stayed here for two nights attending a conference. I was admittedly worried having read the reviews, but to be perfectly honest I can't understand some of them having actually stayed there. The hotel itself is very modern, clean, and the desk staff were very pleasant. Newly Refurbish room was great, the bed was nice, really large & I had... More

I have stated twice at this hotel on business, the first time I was put in single room after being moved from a room where you had to sit on the end of he bed to work on the desk. My second stay was was a lot better and was in a refurbed room. There is free wi if which... More

Afetr an unfortunate stay at this hotel in December I returned to find that the rooms have been refurbished to a fine spec and that the hotel when fully completed should be a very pleasant place to stay for both business and pleasure purposes. The restaurant offering a choice of either Italian or Indian menus was excellent with very reasonable... More

please ignore all the b ad reviews about this hotel as i didnt find anything wrong. food and service gr8 and newly refurbished roooms are excellent.