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All 82 Newcastle upon Tyne hotels »

Premier Inn Newcastle Quayside

The Quayside | Lombard Street, NE1 3AE, England
Hotel amenities
Premier Inn Newcastle Quayside
4.0 of 5 stars 237 Reviews
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237 reviews from our community

What travelers say about this hotel
  • Car park(9)
  • Very good(6)
  • Great location(4)
  • Phone calls(3)
  • Sash window(3)
Traveler rating
    90
    89
    42
    9
    7
Only show reviews for Family (44) | Couples (80) | Business (37)
Date Rating
Wiltshire
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 29, 2012 NEW

See tripadvisor's photo - our room (401) was the 'centre' window at roof level (above the parapet) and whilst facing the Quayside and the Tyne Bridge and being at kittiwake height, we had few problems with noise. There was a general low-level background hum of traffic noise, particularly at rush-hour but nowhere near enough to disturb. The kittiwakes made occasional... More

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Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 27, 2012 NEW

Very good location with comfortable rooms. Parking was slightly cumbersome with automatic gate needing to be opened by staff. Overall though, an excellent hotel for the price paid!

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See 2 more reviews by IanWales81 for Newcastle upon Tyne
Stirling, Scotland, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 22, 2012

Stayed here when going to a concert at the Metro arena. My room was on the bridge side, the bridge is infested with pigeon nests and is very noisy. Floor in my room was very uneven and creaky. Check-in staff were excellent and friendly. Have stayed in far better Premier Inns, wouldn't return to this one.

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Kelly Latham, Social Media at Premier Inn Newcastle Quayside, responded to this review
May 24, 2012

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review. More

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2012

Stayed in this hotel good location nice room staff very friendly can't complain about anything regarding room.evening meal not good breakfast superb would recommend to any one 10 out of 10.

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Newport, United Kingdom
2 reviews
5 of 5 stars Reviewed May 19, 2012

I stayed at this hotel with my husband and grandchildren last summer when we visited family in the area. The staff were great especially in the restaurant, they were so friendly and helpful. We arrived early as we had flown up from Wales, we took our bags to leave at the hotel and they said thery would try and get... More

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Peterborough, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 18, 2012

Stayed here on business in mid-May and in brief the hotel provided a good clean room , friendly staff and a good breakfast. Check-in was quick and efficient. The room was clean and the bed comfortable. Towels were a little on the thin side but for the price paid I couldn't really find anything significant to complain about. The local... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 14, 2012 via mobile
1
person found this review helpful

Nice clean budget hotel in a good location let down by one stroppy receptionist. Not the best way to start your stay by one of the receptionist throwing a strop and walking off because we hadn't sorted out who of the party of 8 was stopping in which room. Thank god the rest were not like her.

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Kelly Latham, Social Media at Premier Inn Newcastle Quayside, responded to this review
May 22, 2012

Thank you for your review. At Premier Inn it remains our main objective to deliver a high level of service in all our establishments, and we do apologise that on this occasion we failed to do this. Your comments have been noted and will be duly followed up by both our Customer Services Team and the Management team at this... More

Colchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2012

always choose premier inn always clean etc had dinner in the restaurant was awful, brown lettuce and a very very dry burger, as ended up being ill that night. such a shame hotel has a handy secure car park 7.00 per night nice location everything was good except food.

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Kelly Latham, Social Media at Premier Inn Newcastle Quayside, responded to this review
May 18, 2012

Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, and for this reason your feedback is very much appreciated as we endeavour to improve standards and meet all our customer’s needs. Thank you also for your comments regarding the adjoining restaurant. This is not a Whitbread run establishment, but we... More

dublin
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 9, 2012

Went to see Toons v Man city. Pity about the result but a great experience to be with the worlds best supporters. This hotel was very adequate for my trip. The staff thte are really friendly, my room was clean and comfortable. Lovely breakfast and very central. Dont miss the Sunday morning market right opposite the hotel. Loads of restaurants... More

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Lichfield, United Kingdom
1 review
5 of 5 stars Reviewed May 8, 2012

Stopped 2 nights Bank Holiday Weekend with 2 of our 3 children. What can I say? Lovely building, fantastic location, great food in the restaurant and made even better by the fact the kids were under 16 so got breakfast free! Had a family room all the way up on the 5th floor (bit of a bugger lugging our luggage... More

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Additional Information about Premier Inn Newcastle Quayside

  • Premier Inn Newcastle
Address: The Quayside | Lombard Street, NE1 3AE, England
Price Range: PLN: $

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Premier Inn Newcastle Quayside
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