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Matfen Hall


Matfen Hall
Hotel class 4 of 5
Matfen, Newcastle upon Tyne NE20 0RH, England
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Traveler Reviews

75% Recommend
3.5 of 5 stars 51 reviews
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By trip type
All (51)
[ Date ] [ Rating ]
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5 of 5 stars
hotel_bed 10 contributions
UK
Jun 24, 2009 | Trip type: Couples

I stayed at Matfen Hall a year ago but didn't write a review at the time but I was looking the place up as we had a good stag party at the Go-Ape and golf which is at Matfen Hall and was very surprised by the bad reviews. When I visited Matfen Hall it was superb. Food was brilliant; I'm... more

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3 of 5 stars
littleEEE 1 contribution
newcastle upon tyne
Jun 18, 2009

attended a wedding 13 june2009!!! absolutely fabulous!!!!attentive staff when having drinks and canapes whilst fotos being taken, the wedding breakfast was lovely again attentive staff on hand serving wine, water etc, a very good day had by all..........UNTIL..breakfast on the following morning........DISGRACEFUL is the only way it can be described........waited 1.15hours for a table (would have liked table for 8)... more

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1 of 5 stars
StygerTim 4 contributions
Cheshire
Jun 12, 2009

Everything monty35, IKB and mmmgolf say below is true, and then some. A beautiful location, splendid facilities and leisure centre, good rooms and imposing public areas and dining room - but all let down by appalling slap-dash service. Steer clear. We had a party of 36 couples, staying 4 nights on a quality vintage car rally, and each paying £190... more

Management response from
Jacky Mather, Manager

We have experienced a significant change in our business mix over recent months, which has resulted in the hotel doing a great deal more leisure and short break business than ever before. This has been particularly apparent at breakfast time as leisure guests tend to all come down for the last half an hour of service. We therefore took the...

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1 of 5 stars
monty35 1 contribution
england
May 30, 2009 | Trip type: Family

Dont usually bother with reviews, but after a visit to Matfen Hall felt the need to.After rave reviews this was such a let down with the most dreadful restaurant service i have ever known, food was also very so so and breakfast service was awful. Fourth in the queue to complain to the hotel manager.....confirming my thoughts of quite poor... more

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4 of 5 stars
IKB 99 contributions
Yorkshire Dales National Park, United Kingdom
May 30, 2009 | Trip type: Couples

Stayed here for a couple of nights and we were fortunate to be upgraded to a superior room with a magnificent view across the golf course. The room was enormous with a bed to match and a good en-suite bathroom. Very high ceilings and in good decorative order. The hotel itself is interesting, with a large, atmospheric Great Hall that... more

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3 of 5 stars
mmmgolf 1 contribution
Wirral, UK
May 21, 2009 | Trip type: Couples

The location and facilities are first class but the service does not match; it has a feel of being undermanaged, from the restaurants through to reception. I was surprised to find that housekeeping could not provide a firm pillow to replace the tired feather pillows provided.Our 2 day break was reasonable value but only at the discounted prices of a... more

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5 of 5 stars
Scotters53 2 contributions
Manchester
May 18, 2009 | Trip type: Business

I have just come back from a 3 day business residential course at this hotel. I have had the opportunity to stay at many hotels across the country through work and have never felt any of them was worthy of a review good or bad. However this hotel I just felt I needed to say how fantastic it was. The... more

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4 of 5 stars
Brennerman 3 contributions
Manchester
Apr 20, 2009 | Trip type: Solo travel

Just returned from Matfen following a late deal I secured via Golfbreaks.com, which offered 2 nights dinner bed & breakfast, and 3 rounds of golf. The Hall itself is superb, I especially liked the Library & Print Room Restaurant, The Great Hall and the Drawing Room, it's a beautiful building. The food was very good and the service was attentive... more

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4 of 5 stars
Ballybrick 22 contributions
Northern Ireland
Apr 17, 2009 | Trip type: Couples

Stayed with my wife for one night and dined in the Library & Print room. The sylvin setting and tranquil location of this hotel is all that could be expected from a rural setting. The reception was pleasant, efficient and welcoming and the room excellent, tastefully decorated, very comfortable, clean and well appointed. Full marks so far. Not wanting to... more

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5 of 5 stars
heathergill 20 contributions
wirral
Apr 12, 2009 | Trip type: Family

Spent 2 nights at this lovely hotel on a DB&B basis. We had 2 lovely spacious "Classic" rooms in the characterful original part of the hotel. The rooms were large, light and decorated tastefully in country house style with expensive soft furnishings. The bathrooms were huge by hotel standards and were elegantly appointed with "victorian" fittings and tiling. The beds... more

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Matfen Hall Also Known As

Address: Matfen, Newcastle upon Tyne NE20 0RH, England
3.5/5.0
51