Splashed out and booked to stay here as we were attending a wedding and it was our own anniversary too. Stunning setting it has to be said but upon being shown to our room, very disappointing - it actually faced a brick wall! I complained to reception who offered me the other two rooms which were available and we chose... more

Saturday dinner ruined by crying infant in vast buggy in middle of dining room at 8.30pm,lots of children running around otherwise beautiful drawing room meant impossible to enjoy quiet drink before dinner.NO HOT WATER AT ALL in bathroom on Sunday morning in our deluxe room,still wasnt fixed when we checked out. Breakfast service a complete shambles, waited 30mins for tea,when... more

we stayed at matfen on a deal for my partners birthday, the room was really nice, my partner had a full body massage and love the treatment, she said one of the best she has had, the decor in parts of matfen is looking a little dated or should i say scuffed, the staff are polite and helpful, the bar... more

Cold room and freezing bathroom. The king size bed was in fact two single beds stuck next to each other, very uncomfortable in the middle of the bed. The room looks nice in the picture but lacks finesse, for example there were no complimentary slippers. The shower was leaking with spray all over the place. I reported it but it... more

For my 30th Birthday my husband arranged for me to stay at Matfen Hall. On arrival we were checked in immediately by the very freindly reception staff and given our room information. We stayed in the new end of the hotel and the room itself was fantastic, incredibly clean and had lots of room comforts. We spent time using the... more

Having read some of the comments made by guests earlier this year, I was slightly apprehensive about our visit to Maften for a family wedding. The web site and video tour were impressive, but the adverse comments on Trip Advisor about management, training and service started the alarm bells ringing. First of all, I should like to thank the guests... more

We loved Matfen Hall. Our room had a four-poster, high ornate ceilings and oodles of space. Freddy, our little boy, was in awe of the spectacular views and the huge bathroom. Service was incredible and accommodating. The dining room was the most grand and homely space I have ever had the pleasure of using. The food was beautiful and the... more

What a beautiful setting this hotel is in! The hotel itself is marvellous. We stayed in Bedroom number 12 which we both gasped at when we saw. It was HUGE! Almost bigger than the entire upstairs of our home. A wonderfully large bed that was so comfortable, a dressing room and a lovely bathroom. My partner had booked here for... more

Matfen Hall is located in wonderful surroundings and the interior is equally impressive with bedrooms which are comfortable, well furnished and tastefully decorated. The reason for our visit was a two night golf break but the golf courses are reasonably new and certainly not of championship standard as claimed in the advertising literature. The hotel is highly geared to weddings... more