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Premier Apartments Newcastle

Certificate of Excellence
GreenLeadersBronze level
Thornton Street | Thornton House, Newcastle upon Tyne NE1 4AT, England
Hotel amenities
Premier Apartments Newcastle
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
jennybgood1
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132 reviews from our community

Traveler rating
    84
    29
    8
    8
    3
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30
33
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (27)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (28)
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Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights on Easter Sunday and BH Monday in a two bedroom apartment with our seven year old. As we were arriving quite early, I emailed ahead to ask if Reception could store our large suitcase so that we could go sightseeing until check and they were really quick to really and very accommodating. I had also asked... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your Easter Break and we are delighted that we made it an enjoyable one for you. I am pleased that we were able to meet your requests we will always endeavour to do this. We do hope that we can look forward to welcoming you back very soon. Kind regards... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Large roomly apartments, very clean and friendly staff. However when we arrived it stated in the apartment that we had been upgraded due to no 1 bedrooms available, so we got a 2 bedroomed. In the 2nd bedroom a sign was on the bed stating if we wished to use this room then this was an additional nightly fee of... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Thank you for taking the time to review your recent stay. I am sorry that a team member entered your apartment I would like to assure you this was purely down to a communication error and was not intended to be an invasion of your privacy we take our guests security and privacy very seriously and for additional... More 

Salford, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On average I stay in newcastle fortnightly but normally stay in hotels, so this was my first time staying in a premier apartment. I've already rebooked for my next stay. I booked a one bed apartment but was allocated a two bed so really it was way too big but it's great having loads more space than you would in... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for your review and it was great to read how much you enjoyed the apartment and even better to read that you had booked to stay with us again. We do find that the apartments offer the business traveller a lot more space than a traditional hotel. It great to read how well Joanne looked after... More 

Birmingham
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 14, 2015

Really central apartments, which were very clean and had great facilities. Very large in size. I was given a really friendly welcome to which was much needed after my mammoth drive. Quick walk to everywhere I needed to get to shops, train station, restaurants and bars.Reception staff really helpful. Parking underneath the hotel.

Was this review helpful? Yes 2
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for your review of Premier Apartments Newcastle and it was great to read your comments. I am pleased that you received a warm North East welcome and that you found the reception team helpful. We hope that we can welcome you back to Premier Apartments Newcastle for any future trips that you may be planning. Kind... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2015

Four girls, 700 suitcases and 99 bottles of prosecco. We stayed for 2 nights and the apartment was better than what we expected. Has everything you need. The staff are so friendly. Especially David. Come to Liverpool and have a night out with us! We would all 100% use Premier Apartments again. Well worth the money xxx

Was this review helpful? Yes
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest What a great review. It sounds like you travelled well prepared for a great weekend and I am delighted that David assisted in making your stay with us such an enjoyable one. It was great to read how much you enjoyed your stay with us and even better to read that you will stay with us again. We... More 

Livingston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed February 28, 2015

Myself and my fiance visited the premier apartments a year ago and were very impressed with it. Very clean and well maintained. Close to train station and amenities . We went shopping to the metro centre and this was not a problem to the reception staff were very accomodating no bother to call taxis etc to get us where we... More 

Was this review helpful? Yes
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your stay from last year. It was great to read how much you enjoyed your stay with us. Your comments about the staff were very much appreciated. We do hope that we can look forward to welcoming you back again. Kind regards Matthew Whittaker Cluster Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

We booked this apartment just for a last minute night away, When we got there we were greeted by a lovely helpful member of staff. Our apartment wasn't quite ready but we only had to wait 20 minutes and to be fair we were early. When we were given our apartment it was easy to find. The whole place was... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your stay with us thanks for the great feedback, your comments about our team member where great and I will ensure that this is shared with them. I am delighted that you enjoyed the apartments the space and cleanliness we do work very hard to ensure that we maintain our... More 

County Durham, United Kingdom
Top Contributor
52 reviews 52 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 23, 2015

We always stay here when we go to Newcastle now. We have stayed in a few hotels over the years but you really can't beat having your own apartment for comfort. The service is first class - the staff are so friendly - from booking to checking out, you are made to feel welcome. The apartments are very central -... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Thank you for taking the time to post a review following your stays with us and thanks for the great comments and feedback. It was great to read how much you enjoy staying with us and your comments about the team and service that you received. We hope that we can look forward to welcoming you back in... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

On arriving at Prem Apts Newcastle,car park not visible. When you arrive at the apartments telephone the reception and they advise you to drive to the rear of the building to face a set of iron gates with a security numbered key pad. The security number is given to you allowing you access to the underground secure carparkPark.Once parked gain... More 

Was this review helpful? Yes 2
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your recent stay and thanks for the great feedback. I am sorry you had trouble finding the card we do email out directions with all our confirmations and there is directional signage on the front on the buiding hi-lighting where the car park is situated. We have recently changed our... More 

glasgow
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

What a stay. Absolutely the best place I've stayed in. 2 nights my boyfriend and I were here for valetines Weekend and could not fault at all. Reception lady was extremely pleasent and helpful,apartment was the cleanest ever all you could ever want. Can't wait to come back it's my birthday on the 28th of February so hope they have... More 

Was this review helpful? Yes 1
GMPremierApartments, General Manager at Premier Apartments Newcastle, responded to this review

Dear Guest Wow what a fantastic review, It was great to read how much you enjoyed your stay with us and thanks for the 5 stars! It was great to read your comments about the cleanliness of the apartments and also how helpful the team were. We hope that we can welcome you back for your Birthday at the end... More 

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