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All 79 Newcastle upon Tyne hotels

Holiday Inn Express Newcastle City Centre

3.0 of 5 Hotel   |   Waterloo Square | St James Boulevard, Newcastle upon Tyne NE1 4DN, England
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Holiday Inn Express Newcastle City Centre

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74%
Certificate of Excellence 2013
A recent review
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578 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Scotland
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first time staying in a Holiday Inn Express - and now will not be our last. We stay in all types of hotels and star ratings but mainly choose Hiltons. For us - this Holiday Inn Express was better than a Hilton hotel. When we checked in, we were greeted with a warm welcome, quick service and... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Me and my missus came to Newcastle to see Fall Out Boy in March this month. We were looking for a hotel in a nearby area which is also clise to the city centre. We looked here (on tripadvisor) and the reviews had us sold. When booking the hotel the price for this fantastic location and perfect for our needs... More

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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on a business trip for 1 night. Check in was not very friendly and one man doing the check ins and the bar at same time. After filling in my form with name and address and getting my key card he left my details on top of reception to go and serve someone. Data protection ? I hesitated... More

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Cal12, Manager at Holiday Inn Express Newcastle City Centre, responded to this review

Dear Guest, Thank you for your recent review. I am very disappointed to read about your problems during your stay. If you can please could you contact our hotel and give me some more details on your reservation. We take cleanliness very seriously here at Holiday inn express and it is very sad to see we did no meet our... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with my family including 2 children aged 7 and 2. From the moment we checked in the staff were so friendly, Michael and Kimberley were so friendly and efficient. They gave us colouring pens and a game for kids as we arrived early before room ready. Then throughout the stay another Michael was really friendly and efficient at... More

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Cal12, Manager at Holiday Inn Express Newcastle City Centre, responded to this review

Dear Guest, Thanks for your recent review. Kimberly and Michael will be thrilled to see thier name on Tripadvisor. We hope you will visit us again soon. Kindest Regards Lee Anderson Guest Services More

newcastle
Contributor
16 reviews 16 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights while work was being done on our house. Staff were pleasant, the room was basic but clean. Nice central location so we could get around town easily. Free breakfast was fine: basic with croissants, yogurt, cereal, etc and a limited hot choice of sausages, beans and scrambled eggs. For the price we were more... More

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Cal12, Manager at Holiday Inn Express Newcastle City Centre, responded to this review

Dear Guest, Thanks for taking the time to review our hotel here in Newcastle. It's very pleasing to read you had a pleasant stay. We hope you will stay with us again when you next visit the city. Kindest Regards Lee Anderson Guest Services More

London
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

+: location: safe/ walking distance from station; friendly staff; quiet, in spite of best efforts of guests on hen/ stag parties; grab and go breakfast -: limited breakfast options (bacon? Guests have mentioned this previously & other Holiday inns manage it); attention to lime scale accumulation in the bathroom.

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Holidayinnexpressncl, Manager at Holiday Inn Express Newcastle City Centre, responded to this review

Dear Guest , Thanks for your recent kind review. Unfortunately due to the express brand standard we are unable to provide bacon at this moment in time however we do offer a large selection of other breakfast items. We hope you will visit again soon. Kind Regards Lee Anderson More

Luton, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Decent hotel, decent staff and decent rooms however, there was no bacon at breakfast, bit upsetting but everything else was good! Derrick on the bar is a top chat and bouncers on the door is a must especially when there's pizza flying all over the shop!!

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Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Just returned from a 2 night family break here, and would definitely book this hotel again. Helpful staff, clean, basic room, good shower, quiet room provided (as requested) on 5th floor. If you're an especially light sleeper, you might wish to take earplugs - being city centre, you'll hear some sirens, but apart from that, it was quiet. Staff incredibly... More

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Thetford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff was very helpful.nothing was to much trouble Hotel near to station and not far from shops The room were clean .I would stay there again.the breakfast was good there more than enough food there.

Review collected in partnership with Skoosh

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Without a doubt and without hesitation, if you are deciding on a hotel in Newcastle, I would wholeheartedly recommend this one. From the warm and professional welcome from John to the spacious, airy and extremely clean facilities, this hotel is a one size fits all. The staff cannot do enough for you and Lee Anderson and Michael in particular were... More

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Cal12, Manager at Holiday Inn Express Newcastle City Centre, responded to this review

Dear Guest, Thank you for your kind review. It was a pleasure having you and your partner stay with us at the weekend and Michael is over the moon to be part of my double act! Please recommend our hotel to all your friends and we do look forward to welcoming you back to our hotel soon. Warmest regards Lee... More

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Additional Information about Holiday Inn Express Newcastle City Centre

Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Express Newcastle City Centre Hotel
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn
Address: Waterloo Square | St James Boulevard, Newcastle upon Tyne NE1 4DN, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Official Description (provided by the hotel):
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 
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