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All 77 Newcastle upon Tyne hotels

Grey Street Hotel

3.0 of 5 Hotel   |   2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
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A recent review
3 of 5 stars reviewed 5 days ago
Jane D Methilhill, Leven, Fife, United Kingdom
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357 people have reviewed this hotel

Traveler rating
    59
    128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Methilhill, Leven, Fife, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was very clean with welcoming reception staff. The room was small but adequare. 4 lamps in the room only 2 would switch on. Extra milk produced on request and a dvd borrowing scheme which is free. Bed was lovely and comfy. Have to say it was a very noisy night, sirens nearly all night long. Central location tho.... More

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to write this review. Sorry to hear about the 2 lamps which did not work, however if you would have brought this to our attention at the time we would have tried to resolve the problem. Glad that you found our beds comfy, however due to our great central location, sometimes we can be... More

glossop
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This is quite possibly the worst hotel I have been to, upon my walk around newcastle I noticed a tramp sleeping in a door way, I'm sure he had a more pleasant night. This hotel would be perfect for those looking to be thrown back in time to the dark ages, leave all wifi and modern amenities behind and experience... More

Was this review helpful? Yes 1
Magherafelt, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were over for a few days for a graduation. Location is the best feature of this hotel---handy to the metro and bars,clubs, shops and restaurants. Rooms are dated---would need a refurbish. Was also disappointed with the breakfast. It has potential to be great though.

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to give us your feedback. We agree that our location is great and everything you need is right on your doorstep. We are planning a refurb for the near future where all rooms will be spruced up. Sorry to hear about breakfast, we shall pass your comments onto the Living Room. More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel appeared to offer so much! In reality it did not live up to expectations. The double room was shabby; paintwork needs immediate refreshing; duvet cover had a hole in it! Booking confirmation said bath plus shower, no bath! raised issues with staff after 5 pm on first night and was informed manager went off at 5 and no... More

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

We are extremely sorry to hear that we did not live up to your expectations. We are aware that certain parts of the hotel do need a refresh and TLC - we have a big refurbishment planned for the near future. Sorry that your message was not passed along to the manager of the hotel - your comments have been... More

Cork, Ireland
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited here as part of a hen party recently and would 100% recommend. Hotel itself isn't ideal as rooms located on all different levels and found it quite confusing like a maze. Rooms are okay quite standard but clean which is the main thing, staff are friendly enuf, but location is spot on. Your in the centre on everything on... More

Was this review helpful? Yes 1
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to write this review, and its lovely to hear that you would recommend us to others. Sorry to hear that you found the hotel layout a bit confusing - but because of the hotel being a listed building this is one of the "quirky" features. We agree that the location is perfect and you... More

Cork
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at Grey street hotel for a weekend. Staff were very helpful from the moment of arrival to when I checked out. Reception staff very kind & corteous and helped with any query no matter how trivial. Decour may look a bit tired but ultimately I wasn't spending 2 nights in the hotel to just be looking at the carpet,... More

Was this review helpful? Yes 1
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for a fantastic review! I will make sure your comments are passed to all of our team. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle! More

Melbourne, Australia
Top Contributor
54 reviews 54 reviews
51 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We attended Elton John concert in Newcastle and booked this hotel very last minute (night of concert when we realised we would miss last train). On late arrival charming young guy (Adam??) receptionist could not have been more helpful. Room was freezing (aircon had been left on) and smelt of cigarettes... Bed very comfortable, nice toiletries but wifi was an... More

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Sorry to hear that you did not enjoy your recent stay at the Grey Street Hotel. Its unfortunate hat you had such issues with the Wi-Fi as this has recently been fitted and we do not have many issues with this. If you had brought this to our attention we would have been more than happy to allow you to... More

Liverpool, England
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel, primarily, for its location: easy access to shops and restaurants; the university; and all the main sights. On these counts the hotel is ideal. I do understand the hotel has recently been bought and will soon undergo refurbishment. the corridors and public spaces certainly need this; they are shabby and grubby. We booked two rooms -... More

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

We agree that the location of the hotel is perfect for everything that you need in Newcastle. You are correct in saying that the hotel has recently been bought and there are big plans of a refurbishment in the near future - therefore we shall take your comments into account when planning. We hope to see you again soon when... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night as it was perfectly located in the center of town after a night out and the price was great. Reception staff were pleasant but the reception area itself is small and soulless. It's an old building so lots of small corridors to get to rooms but unfortunately all the character of the building itself has... More

Was this review helpful? Yes 3
The Malhotra G, Manager at Grey Street Hotel, responded to this review

We are pleased to hear that you enjoyed your recent stay with us at the Grey Street Hotel. Its unfortunate to hear that you feel that the character has been lost - we are planning a refurb within the next few months and therefore will take your comments into consideration. We do offer breakfast for hotel guests at the adjacent... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff very helpful location rite in the heart of Newcastle for pubs and restaurants. Rooms were clean only 1 problem was window didn't open wide enough but had good aircon. will be stopping again

Was this review helpful? Yes
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for a fantastic review! We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back to the hotel when your travel brings you back to Newcastle. More

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Additional Information about Grey Street Hotel

Address: 2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grey Street Hotel 3*
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Also Known As:
Hotel Grey Street
Grey Street Newcastle Upon Tyne

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Amenities

Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Shop, party, relax or dinein the heart of Newcastle city centre. On Newcastle’s most prestigious street, The Grey Street Hotel Newcastle (in association with The Living Room Restaurant chain). The historic Grade II listed hotel is boutique and chic in style and cleverly merges the old with the new keeping many of the impressive Georgian Terrace’s original features and adding modern touches, making the hotel an interesting find for people looking for a unique place to stay. Adding to the prestige of the Hotel, is the magnificent restaurant which is part of The Living Room chain which can only be found in cosmopolitan city centre locations across the UK. The Grey Street Hotel is the only hotel association to the chain. Facilities■There are a choice of room types available at the hotel from standard rooms to suites■An intimate bar located in the cellar (available for private hire)■Meeting and conference rooms■Venue hire for weddings or special occasions Finishing Touches■Play station & docking station available■dvd and cd player & library■Crisp, white, Eygyptian percale cotton bedlinen■cafetiere coffee and herbal teas■broadband internet access ... more   less 
Number of rooms
49

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