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All 79 Newcastle upon Tyne hotels

Grey Street Hotel

4.0 of 5 Hotel   |   2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
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324 people have reviewed this hotel

Traveler rating
    50
    119
    77
    55
    23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Had a nicestay here. The location is excellent as Grey Street is a great place to be.The staff were very friendly and more than helpful. We upgraded to a deluxe as we were staying over after a very long flight. There was lovely extras in the room such as fancy buscuits and toiletries. But the one thing I look for... More

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in Feb, excellent location, very friendly reception staff. My partner and I were staying as a late Valentines and attending a 30th in South Shields. Due to the "romantic" occasion we were upgraded to a suite upon check in and received complimentary drinks. The hotel is brilliantly located close to the quayside, train and metro stations and the... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Wow, thank you for taking the time to write such a lovely review :) We are pleased that you enjoyed your late Valentines break with us. Yes, due to our fab city centre location there can sometimes be an issue with external noise, however we are pleased that you are aware that because of the location this cannot be helped.... More

bucks
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights whilst visiting my Student daughter. I was given room 3 on the first floor, which overlooks the crossroads /traffic lights, and as previously stated, Newcastle is a city that rarely sleeps! Whilst my visit was on a Sunday/Monday, you may have thought they would be the quieter nights!? No stag/hen do's fortunately , but still... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to write this review and give us your feedback. Yes we are planning a refurb in the near future to give the hotel the TLC which is needed. The information pack which you mentioned is also already in the process of being changed. Thank you for your kind comments regarding the staff, I will... More

London
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights with a group of friends. For the price we paid, 315 total for two twin rooms, the hotel was great value for money in comparison to other hotels I looked at. The location was perfect, literally within a 10 minute walk to the Gate and train station, with the main high street at... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

We are glad to hear that you enjoyed your recent stay and felt that the hotel was good value for money. We agree that the hotel does need some TLC, which is why the hotel is having a refurb later on in the year. We hope that you will stay with us again and pleased that you found our beds... More

Liverpool, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 1 week ago

Great location, not so great sleep ! Staying here for three weeks on business ( I still have one more week and two days to do as I write this review ) , so there will be more to pass on to my fellow contributors ! At a later date Week one, checked in , lovely staff at check-in, small... More

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Was visiting Newcastle for one night with my Aunt. The location was great with a bus stop right outside the front door. Value for money really good. However didn't realise that the room we booked no 19 involved walking up and down stairs in and out of the room. Perhaps my fault for not asking for a room on one... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Its wonderful to hear that you enjoyed your recent stay at Grey Street Hotel when visiting the beautiful city of Newcastle. Yes the unique suites that we have are split level rooms, so apologies if these caused any issues. We hope that you will visit us again when your next visiting the area. Thank you for taking the time to... More

welwyn garden city
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here one night on a business trip, so I'll just tell you what I found to be good and bad. Good. Great food, comfortable bed, bottled water, tea, coffee, chocolate and biscuits waiting. Great food in the dining area. The bad No parking. No decent ales to drink at all, and I mean none. Building is very old and... More

Was this review helpful? Yes 1
The Malhotra G, Manager at Grey Street Hotel, responded to this review

We are sorry to hear that you were not completely satisfied with your recent stay however pleased to hear there were some good points :) Due to the fab location that we have, this does mean that we do not have any of our own parking spaces. However the car park which is just down the road is free from... More

Uk
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect location, close to everything we needed and very good value. Staff were friendly and helpful. Made for an enjoyable weekend. Can be a little noisey at night but your in the centre of a city so really can't complain. Grey Street itself is full of bars and places to eat within walking distsnce. Would recommend Zizzi's, Browns and Fat... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

We are pleased to hear that you enjoyed your recent stay at the Grey Street Hotel and enjoyed the variety of bars and restaurants that are right on your doorstep. Thank you for taking the time to write this review. We hope to see you again soon. More

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel, but it could do with a sign above the door to make it easier to find! I was on a 'Lads football weekend' and had a twin room, which was clean, tidy and tastefully furnished, a step up from the normal B&Bs we stay at! The location is perfect, I havent been to Newcastle in years , and... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Its great to hear that you enjoyed your recent lads weekend at the Grey Street Hotel and that you will be returning to us the next time your in Newcastle. Thank you for taking the time to write this review and we look forward to seeing you again soon. More

Ilkley, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Superb central location in very safe area surrounded by lovely architecture. Near to just about anything and everything the traveller could wish to see in this great city. Room a good size with a generous ensuite bathroom. Friendly, helpful and welcoming staff. Our fifth floor room was next to a rooftop generator so was incredibly noisy. Concomitantly, a poor night's... More

Was this review helpful? Yes 2
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to write this review. We are sorry to hear that you were not completely satisfied with your stay. Apologies for the cleanliness of the carpet in your room, these comments have been passed on to all the cleaning team to ensure standards are raised. We are due a refurb in the near future so... More

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Additional Information about Grey Street Hotel

Also Known As:
Hotel Grey Street
Grey Street Newcastle Upon Tyne
Address: 2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grey Street Hotel 4*
Official Description (provided by the hotel):
Shop, party, relax or dinein the heart of Newcastle city centre. On Newcastle’s most prestigious street, The Grey Street Hotel Newcastle (in association with The Living Room Restaurant chain). The historic Grade II listed hotel is boutique and chic in style and cleverly merges the old with the new keeping many of the impressive Georgian Terrace’s original features and adding modern touches, making the hotel an interesting find for people looking for a unique place to stay. Adding to the prestige of the Hotel, is the magnificent restaurant which is part of The Living Room chain which can only be found in cosmopolitan city centre locations across the UK. The Grey Street Hotel is the only hotel association to the chain. Facilities■There are a choice of room types available at the hotel from standard rooms to suites■An intimate bar located in the cellar (available for private hire)■Meeting and conference rooms■Venue hire for weddings or special occasions Finishing Touches■Play station & docking station available■dvd and cd player & library■Crisp, white, Eygyptian percale cotton bedlinen■cafetiere coffee and herbal teas■broadband internet access ... more   less 
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