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All 77 Newcastle upon Tyne hotels

Grey Street Hotel

3.0 of 5 Hotel   |   2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
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Grey Street Hotel
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5 of 5 stars reviewed 5 days ago
janicedale Durham, United Kingdom
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377 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leeds
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We booked a "junior suite" for 3 in advance. The description included living space and...even...freshly ground coffee. Cost £180.00. Upon arrival only 2 persons marked on the booking slip. Without any discussion we were given keys to a room on 5th floor which was clearly not a junior suite. When we called to enquire and the receptionist said "oh yes,... More

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Durham, United Kingdom
Top Contributor
76 reviews 76 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

booked last minute and got a really good deal t. the rooms were of a good size , lovely bathroom good comfy bed with lovely bedding . right slap bang in the centre of city (bottom of grey street) very handy for various car parks. W e had a room overlooking the very busy mosely street and honestly could not... More

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Richmond, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We returned from our second visit to this hotel yesterday and thoroughly enjoyed it once again. We were spending the night in Newcastle to celebrate my 21st birthday. Our stay started off brilliantly with a free upgrade to a suite which was lovely! Split level room with TV, DVD player, iPod docking station and a huge comfy bed. The lady... More

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Darlington
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Recent stay here with my Mum. Booked a slightly more pricey room as it was a surprise. A surprise it certainly was! Greeted by a lovely lady at reception, very pleasant and welcoming. Lift is tiny and slow- but it's an old building so get over it. Room was large but very tired -lots of scuffs on the wall, chips... More

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Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we recently stayed at the grey st hotel and would certainly go back again,,,our visit was for a weekend getaway and we were well trated bt the staff, the hotel is ideally located in grey st which is central to all the shops and bars and clubs which were our destination, Its a good hotel if its your first visit... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We are so pleased you enjoyed your stay with us. We agree the hotel is great as it is in the heart of the city with everything Newcastle offers practically on its doorstep. Some of our rooms are split level, which are a lovely feature but can be... More

1 review
2 of 5 stars Reviewed 3 weeks ago

Im in room 15 and there is an eternal din coming from some vent outside. I just called reception and apparently it stops at 10pm. I have warped in time to 1999 and there are six channels on my tv. There is no tv guide. Being away from home I was looking forward to relaxing in my room watching E4... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for your feedback. We are sorry you found the TV choice limited it is definitely something we will look at improving when we refurbish in the near future. Due to the hotel and its neighbours being working buildings there are some units that can be a little noisy. However all our windows are triple glazed and as you... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had booked the hotel looking at its location + amenities + quality rooms. But once I was in the hotel, it was no where near my expectations. The Guest Wifi was very poor, rooms were ok. If you want peaceful night then take room on topmost floor (5th). Staff was good and helpful though. This place is Ok to... More

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The Malhotra G, Manager at Grey Street Hotel, responded to this review

Sorry you found your stay with us below your expectations. We are unsure what specifically you are referring to regarding the location, amenities and rooms but are positive that if you raised any issues during your stay we would have done our up-most to resolve them. Unfortunately we have no control over outside noise but all our windows are triple... More

Hexham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

at the theatre royal to see mousetrap.This hotel made the night not good but great.Location ,staff,and room 100% .Found our room(29)looked over the grey street, double glazing very good.Room very nice but a bit tired ( very clean) staff were very helpfull and curtious .Breakfast was as it should be quiet and orderly (hang over) ,full breakfast not to be... More

Was this review helpful? Yes 2
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for your great feedback. We are so glad we made your weekend enjoyable. We are really proud of our original features and are happy you noticed them. Hope you survived your hangover, see you again soon. More

Leeds
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room as represented in pictures so clean modern and I was upgraded so bed huge. However, room suffered from noise from very creaky floorboards in room above and very active guest upstairs and bin lorries came round at 6am. Internet was patchy and their was a stool to sit at to work at the desk which was too low and... More

Was this review helpful? Yes 1
The Malhotra G, Manager at Grey Street Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We are sorry you found your experience with us disappointing. We endeavour to provide our guests with an enjoyable experience and are positive if you had raised any of the issues during your stay we would have addressed them and relocated you. Unfortunately the bin collections are for... More

Sheffield, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was booked into the hotel for a number of nights and went onto trip advisor and nearly cried. The room is clean, shower works well and bed is very very comfy. However, the walls are scuffed (normal in a busy hotel) and my bath panel has rotted areas and there is mildrew in the shower. But on the whole-... More

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Additional Information about Grey Street Hotel

Address: 2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grey Street Hotel 3*
Number of rooms: 49
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TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo and TripOnline SA so you can book your Grey Street Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Grey Street
Grey Street Newcastle Upon Tyne

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