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Grey Street Hotel

2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
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Grey Street Hotel
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Grey Street Hotel
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470 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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east yorkshire england
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

bank holiday weekend in newcastle for our 40th anniversary.stayed at the grey street hotel and was pleased we chose this hotel.staff were very helpfull and polite.room was very nice with a comfy bed and all the extras.a nice bottle of wine was put in our room on our return from a afternoon round the shops.a nice jester from the management.would... More 

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Darlington, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed in March 2015 for only 1 night as a special occasion (anniversary) we thought it an ideal location as right in the centre of where we wanted to be. First impressions were fairly good, we were advised that we had been given an upgrade (as we booked 'run of the house') so we were excited... More 

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Newcastle upon Tyne, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located on Newcastle's most beautiful street, the Grey Street Hotel is a hidden gem. Retaining lots of original features but with a contemporary feel, the hotel is in the heart of the city and within walking distance of shops, bars, theatre, quayside and the metro. The staff are warm, friendly and very professional and go out of their way to... More 

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Belfast
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for a trip to visit family with my little one. Great location, rooms and hotel were quiet, we were at front of hotel and still did not hear noise. Good value for money. Comfy beds, nice shower facilities. Lots of shops, bars, restaurants and transport nearby. Friendly staff. Tv and dvd player not working but management were aware.

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for a great review following your stay with us. I am delighted to hear you enjoyed your stay including the toiletries and location. Thank you for your understanding regarding the TV not working. We really appreciate it. Hope to welcome you back in the near future. Kind Regards, Aime Bloomfield More 

Winchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel because I needed to be in the centre of Newcastle and I needed a dog friendly hotel. I could not have had a warmer welcome. A dog bed and bowls appeared quickly. The room was pleasant and breakfast was excellent. Reception is open all night and there is a lift. The parking is in a public... More 

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you so much for your fab review. I am glad to hear you and your dog enjoyed your stay with us. We hope to welcome you both back soon! Kind Regards, Aime Bloomfield More 

West Country
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good deal made us choose this city centre hotel for 3 nights and we weren't disappointed. Fantastic location for theatre, shops and restaurants etc. The staff on reception were welcoming, friendly and very helpful. A problem in the bathroom was fixed almost immediately. We did not eat in the hotel as there were so many good places for... More 

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you so much for a lovely review, I am delighted to hear you enjoyed your 3 night's stay with us. Thank you for your kind comments about the staff, I will be sure to pass them on. We hope to welcome you back to Grey Street Hotel very soon. Kind Regards, Aime Bloomfield More 

Canberra, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

The delux double is not quite so delux. Missing from the advertised information and pics is that you have to go up 8 stairs to get to the room and then enter to a level with only the ensuite. You then have 13 stairs to descend to the bedroom, yes with a king bed but with a window to nowhere.

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for writing a review for us following your stay. I am sorry to hear that your room was not as expected. With having such a beautiful quirky building all of our room layouts are different from one another. However if a guest does have a problem with stairs we do have other rooms that we can... More 

Travelers are raving about these Newcastle upon Tyne hotels

Greater Manchester, UK
Top Contributor
73 reviews 73 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't get me wrong. The hotel itself was lovely. Stylish and chic and in a great part of the city. Or as I liked to call it, the hipster part of town. And the staff were nice enough, but it sometimes felt that they were doing us a favour by allowing us to stay at this hotel. In short, I... More 

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for taking the time to write a review and provide us with your feedback. I am glad you found our central location ideal and stylish. I am sorry to hear that there was problem with the shower pressure and temperature. We do not have record of this being reported to reception, would you be able to... More 

fife
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

just back from staying there for three nights. Reception staff are very welcoming and friendly. We were on the third floor and the allocated room was very spacious and spotlessly clean. Bathroom was fine, as was the temperature of the shower. The only downside was the side panel of the bath which had water damage from the shower and was... More 

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for taking the time to write such a lovley review. We really appreciate your feedback. I am delighted to hear you had a great stay and thank you for your kind words about the staff, I will be sure to pass them on. We hope to welcome you back very soon, Kind Regards, Aime Bloomfield More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Such a fantastic location, with shops and attractions very close by. WiFI was readily available and easy to connect. Bathroom had a large bath and overhead shower. Staff were very friendly and everything had a modern look to it. There is a bar and restaurant however i didn't end up having an opportunity to use them.

Was this review helpful? Yes
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you so much for writing a lovely review. I am thrilled to hear you enjoyed our central location and modern hotel. I will be sure to pass on your kind comments to all the staff. We hope to welcome you back to Grey Street Hotel in the very near future! Kind Regards, Aime Bloomfield More 

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