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Grey Street Hotel

2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE, England
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Grey Street Hotel
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Grey Street Hotel
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442 reviews from our community

Traveler rating
    86
    150
    113
    67
    26
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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newcastle
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is a very nice hotel with friendly and helpful staff, but i was disappointed with the room. we paid £130 for room only so expected a quality room comparable with other hotels of the same price. However our room was tiny with stairs up to the bathroom, and the furniture and paintwork were in need of some attention. There... More 

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Birmingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location really sells this hotel. I don't think advertising it as a "boutique&" hotel does any favours as expectations are then raised&. We took advice and asked for high floor which was perfect and really quiet&. "We booked a deluxe room and I had to check as it didn't really look like the photos and was fairly snug&! Overall I... More 

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Chester, United Kingdom
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon check in Receptionist was slow and just few information given . Key did not work had to come back . After a long drive it's very annoying. Room was ok, no chair but a puff to seat. Again if you have to work... Painting needed and bathroom shower leaked.Good location and plenty to do on the surroundings.

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Glasgow
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My friend and I stayed at Grey Street Hotel for a night and it's a lovely hotel. It's a great location for bars, restaurants and shops. staff are very friendly and helpful. The room we stayed in was lovely and very spacious. Would highly recommend and would stay here again.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Whilst the location is ideal in terms of easy access to the city that's about as far as it goes. The streets are really loud at night and you do not get a good nights sleep. One of the plugs in our room were not walking and the curtain was so dusty I was sneezing for 20 minutes. The bathroom... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Morning, Thank you for taking the time to write a review and provide us with your feedback. I am pleased to hear you enjoyed our central location, as you can imagine with having such a great location we are constantly battling with the noise of Grey Street. We do not have any record of the problems you experienced. Therefore... More 

Lincolnshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at the grey street recently and thoroughly enjoyed our stay. Beautiful rooms and great staff, so very helpful and couldn't do enough for us. The room we stayed in was very clean and attention to detail was absolutely fabulous, great bathroom. Products were of a very high standard. The location was so central and no... More 

Was this review helpful? Yes 1
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Morning, Thank you so much for your amazing review about us. I am delighted to hear that you enjoyed eveything we have to offer including our toiletries. We hope you had a lovely weekend and can't wait to welcome you back to the hotel in the very near future! Kind Regards, Aime Bloomfield More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had to write and let everyone know about this hotel. The rooms were clean and tidy, and the bed was comfortable. We were very impressed with the staff and their help full manor, we will certainly be staying again..

Was this review helpful? Yes
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you so much for your lovely review. I am thrilled to hear you enjoyed your stay with us. I will be sure to pass on your kind comments to the team. We look forward to welcoming you back to Grey Street Hotel in the near future, Kind Regards, Aime Bloomfield More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We popped up to Newcastle for a girls weekend away and we had a fantastic time which was only enhance by staying in such a great location. The hotel was lovely, very clean and the staff extremely helpful with lots of recommendation. I would stay again!!

Was this review helpful? Yes
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for your amazing review. I am delighted that you enjoyed your girls weekend away and loved our central location. I will pass on your comments to the staff, thank you so much. We look forward to welcoming you back to Grey Street Hotel soon. Kind Regards, Aime Bloomfield More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This little boutique was lovely and really easy to find! Definitely central and only about 5mins walk from the station an everywhere else. Staff were very friendly and even offered different payment solutions when we had part cash and part card! Definitely saved us from a stressful situation as we were already exhausted on arrival! The price was good for... More 

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The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you so much for your review. I am glad to hear you enjoyed your weekend away. I will sure to pass on your kind comments to the staff and let The Living Room know that you loved the breakfast. We really appreciate your lovely words, thank you! Kind Regards, Aime Bloomfield More 

Utrecht, The Netherlands
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The room was not big but big enough for 1 person. It was all clean and tidy and looked fine. The bathroom was perfectly clean with a bath tub. The water pressure was not very impressive which made me press myself against the wall to get wet. Breakfast was a bit disappointing. The freshly cooked part was excellent but that's... More 

Was this review helpful? Yes
The Malhotra G, Assistant Manager at Grey Street Hotel, responded to this review

Good Afternoon, Thank you for taking the time to write a review and provide us with your feedback. I will be looking into the water pressure issue further, thank you for bringing it to my attention. As you can imagine with our amazing central location, we are constantly battling with the street noise. We do have quieter areas of the... More 

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