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Best Western The Sea Hotel


Sea Road, Newcastle upon Tyne NE33 2LD, England
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Best fare found from Minneapolis to Newcastle: $891

Reviews you can trust

72% Do not recommend
3.0 of 5 stars 7 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
Boos21   10 contributions
Northampton
Sep 25, 2009 | Trip type: Business, Solo travel

I stayed in for one night for a business trip - have struggled to find a decent hotel in the South Shields / Sunderland area to suit budget / needs. First impression was that it was overlooked the amusement arcade on the sea front - a pub/club adjoined the hotel and the annex bedrooms. There was no lift and had... more

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3 of 5 stars
jimbobiv   1 contribution
Milton Keynes
Apr 5, 2009 | Trip type: Couples

The staff at the hotel were all very friendly and helpful, the room was brand new... The TV didnt have all of the channels promised and the shower did fly off the rail both times we used it.. But other than that the room was clean and there were no problems. Breakfast is included and the first day we were... more

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4 of 5 stars
bestpriceguideorg   6 contributions
Halifax
Oct 20, 2008 | Trip type: Business, Solo travel

Traditional reception, comfortable & clean room with good view of the sea, good food and ok price. more

Oh Dear
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2 of 5 stars
MUNIZO   10 contributions
East Midlands UK
Dec 2, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

Has seen better days. Reception has a great staircase and thats where the greatness stopped I'm afraid. As a South Shields exile it is sad to see its downhill spiral. Room was very tired and smelt damp. My sea view was over the naff funfair opposite, Go for a river view. Also worried about security of car park with local... more

Management response from
Alan R. Watson, Genral Manager

Well... I am pleased you think the staircase is grand; we spent much money on this... The Sea Hotel hasn’t spiralled downhill, but uphill. You may or may not be aware that the hotel has been refurbished, and for our disabled guests we have added an annexe to the back of the hotel! The funfair is an icon of South...

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3 of 5 stars
ScubyDoo   39 contributions
England
Jun 28, 2007 | Trip type: Business
3/3 found this review helpful

Had to stay at this hotel with a work night out.. .. I was only in the room for the one night and glad.. the rooms were very outdated and foisty.. we didn't hang around for breakfast the next day.... more

Management response from
Alan R. Watson, General Manager

Hello... Since you stayed the hotel has been refurbished, solving the problem of outdating you mention. Our breakfast service is very competitive... it’s a shame you didn’t sample it! When you next in Shields please come back to us and see the new rooms. I notice you didn’t say much about why you were unhappy... If you phone me I...

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1 of 5 stars
sand-dancere   1 contribution
Shields
Dec 10, 2006 | Trip type: Solo travel
4/5 found this review helpful

My small portable TV needed retuning regularly because it lost channels. The clock radio/cd player and bathroom mirror light did not work. I only had a small teacup in my room and Reception promised me a glass and on another occasion they promised me some milk cartons, as I had none, and they did not provide me with either. I... more

Management response from
Alan R. Watson, General Manager

So... Thank you for your review! I have good news, the small portable tvs are now gone, replaced with good size LCD units... A new Satellite system means no more problems with retuning the TV! Our policy with the teacups is one cup per guest, but should you choose more we are happy to provide more... I do apologise if...

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2 of 5 stars
Brunlea   67 contributions
Lancashire
Jun 24, 2006 | Trip type: Business
6/9 found this review helpful

The Sea Hotel is a somewhat tired establishment almost on the sea front. South Shields is rather limited for hotels so perhaps it does not have to try so hard. Bedrooms can be noisy - a colleague who stayed earlier in the week suffered from cars racing outside in the early hours - I was at the other end and... more

Management response from
Alan R. Watson, General Manager

Hello... Thanks for reviewing the Sea Hotel is now no longer a tired establishment... it’s been entirely refurbished and the rooms are far more comfortable than before! We always try our best to satisfy regardless of the competition! I am aware there is a problem with boy racers in the area and I apologise for this... They are common in...

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Best Western The Sea Hotel Also Known As

  • Best Western South Shields
  • South Shields Best Western
  • Best Western Newcastle Upon Tyne
Address: Sea Road, Newcastle upon Tyne NE33 2LD, England
Newcastle upon Tyne Hotels Best Western The Sea Hotel
3.0/5.0
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