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All 77 Newcastle upon Tyne hotels

Village Urban Resort Newcastle

4.0 of 5 Hotel   |   Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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A recent review
5 of 5 stars reviewed 2 days ago
Dylew Northumberland
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599 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northumberland
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a Take That tribute night, band didnt look remotely like Take That, but singing fantastic, disco before and afterwards fantastic, meal before act acceptable, quite plain but all in all an excellent nights entertainment. Rooms great, just as on website and breakfast FAB! Defo would not hesitate to stay again!

Was this review helpful? Yes 1
Cambridgeshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We turned up for a lovely stay at this hotel (saturday 27th Sept) before our daughter started university the next day. We were told on arrival that though we had paid for the room through expedia the hotel was overbooked. We turned up for a lovely stay at this hotel before our daughter started univeristy the next day. This is... More

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Kent, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

fantastic hotel just a shame some guests don't know how to behave after a night out on the raz not that this is the hotels fault in any way. just could have done with out the slamming doors through out the night and the silly girly screaming. when reported to the hotel staff they did send someone up to see... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel for two nights of R&R following the Great North Run, initially when booking, my partner called the hotel to get information about two of the deals they were offering and the member of staff was very unhelpful and just kept saying to look on the website, I also sent an email to ask for a price... More

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear JoP4 Thank you v.much for your 5 star review of Village Urban Resort Newcastle. The reception team take great pride in delivering Northern hospitality and Annie will be delighted with your comments. Richie and his team in Victory Pub are thrilled that you enjoyed the customer service indeed the Sunday Night after the Great North Run there was a... More

Anster, Fife United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Great value for money, staff all extremely helpful and comfy beds, LOTS to eat at breakfast, would definitely stay there again, looking forward to them opening in Scotland! Only fault was that the bar didn't stock Angostura bitters, so no long vodkas at the bar?

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Elsie J Thanks for your v.positive review of Village Urban Resort Newcastle. Delighted you found all our staff extremely helpful and our beds comfy we've just finished putting brand new Sealy mattresses in 40 of our rooms they are v.fab. We will ensure the next time you return we have Angostura bitters in stock. You'll be delighted to know... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Although I realise this is not a luxury hotel, I was really disappointed with the cleanliness of the public areas, very dirty tables and felt as if you stuck to the floor. Bedroom was OK, there was only one towel provided for two of us and 2 half used toilet rolls. Have stayed here before and definitely think standards are... More

Was this review helpful? Yes 3
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Catherine L Thank you for taking the time to write a review. Disappointed to read your comments regarding the cleanliness of the public areas, our reception is popular and we are constantly monitoring this area to ensure it's kept clean and tidy. In addition we have just invested in brand new furniture for our reception which arrives tomorrow along... More

Washington, United Kingdom
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Attended wedding 5th sept,everything ok food,service,hospitality shown by staff excellent.until we became aware of missing iPad (granddaughters).then the mystery began 1st report not been handed in.2nd report handed in on Saturday(6th) 3rd report been handed in on Thursday (4th) 1 hour after arrival also the fact of missing envelopes out of wedding post box. Trying to get to the bottom... More

Was this review helpful? Yes 6
Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

Many thanks for your feedback, i believe the management team have been dealing with this. We have checked the CCTV and the ipad was handed in on the thursday evening. Sorry for the cross communication as the ipad was kept safely behind reception when handed in. More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (my, Wife, Son, Sister, Niece, Mother and Father in law) recently stayed here during a family visit. Overall we enjoyed our stay although my sister and inlaws did experience some noisiness. My wife, son and I were in the newer family section of the hotel and we had two uninterrupted, decent night’s sleep. The Staff were brilliant, we personally... More

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear The_Dunnster Thank you for your review of Village Urban Resort Newcastle We are delighted you and your family enjoyed your recent stay with us and that you were impressed with our customer service. We hope we get the opportunity to welcome you back soon. More

goole
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the village as handy for the Newcastle office. Room typical village, comfortable, clean and warm. Breakfast good but no exceptional. Very busy with some coach parties in, but no excessive noise. I would say there again.

Was this review helpful? Yes 4
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear glenslot Thank you for your review of Village Urban Resort Newcastle Delighted that you found the room comfortable, clean and warm. Looking forward to welcoming you back More

washington tyne and wear
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We attended a wedding on the 5th September 2014 the day from start to finish both day and night were faultless the staff were so dedicated to making the day a special day for everyone the food was beautiful both the wedding breakfast and the evening buffet was superb the hotel was a splendid venue for a wedding and everything... More

Was this review helpful? Yes 5
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear grace004 Thanks for your 5 star review of Village Urban Resort Newcastle. Our events team work v.hard to ensure our weddings are a perfect day for our Bride and Bridegrooms and their guests. It was a pleasure to share your kind words with the team. We are delighted that you are planning to stay again. More

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Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Newcastle 4*
Number of rooms: 157
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Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle

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