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Village Urban Resort Newcastle

4.0 of 5 Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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Village Urban Resort Newcastle
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28 reviews from our community

Traveler rating
    19
    5
    1
    1
    2
See reviews for
4
8
3
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Having stayed here as part of a Bridal party back in August I emailed the hotel regarding a complaint I had. I received a confirmation email that my message had been received and that I would get a response in due course, however I am STILL waiting to hear anything back! Having worked in hotels for over 7 years I... More

Was this review helpful? Yes
South Shields, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed here in June for two nights with my partner. After a lot of deliberation over hotels we finally decided on the village and were definitely pleased we did! We paid out an extra £20-£30 for an upper deck room, which was certainly worth it! The room was massive with the comfiest bed, and the bathroom was lovely. As... More

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi laurakatex Thank you for your 5 star review of Village Urban Resort Newcastle Sounds like you had a v.fab stay with us, so happy you enjoyed our Upper Deck bedroom the beds with Sealy mattresses are v.comfortable. Your comments brilliant hotel, lovely staff, beautiful room, amazing pool will definitely be back soon are v.much appreciated and we are absolutely... More

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My first stay at a Village hotel. Better than what i had expected. The rooms were clean and smelt fresh, the onsite facilities were great, the team are very helpful and attentive. Thank you. I will come again.

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi AhmadTA123 Thanks for the 5 star review of Village Urban Resort Newcastle. We are delighted that you've had such a v.fab time during your first visit to a Village Urban Resort. Our team are thrilled that you found everyone v.friendly and enjoyed all our facilities with our Victory Pub, Velocity Leisure club and Viva Urban Spa we really do... More

Manila, Philippines
Top Contributor
110 reviews 110 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed for three nights in this hotel. The room and toilet are pretty basic, all things are provided for. The breakfast choices are not changed or varied, they are the same everyday but good enough. The only thing that bothered us was the card keys keep resetting and we were told not to hold it close to phones or... More

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Joel D Thank you for your review of Village Urban Resort Newcastle We are disappointed that you experienced a problem with your key card that has led to a 3 star review especially when you mention the room, breakfast, swimming pool and gym were all good. We offer a variety of options at breakfast to allow our guests a... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

I love this place, the staff are crazy friendly. Especially the leisure department. The memberships team were very helpful and the staff downstairs were very enthusiastic. The classes were great and the gym was 5* very impressive

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Victoria a Wow thanks for your 5 star review of Village Urban Resort Newcastle. V.fab news that you have found all our staff so friendly especially our leisure teams. Velocity gym has recently just had a major refurbishment and we are delighted you were impressed. With over 100 classes a week there's plenty to choose from so hopefully we... More

Lowestoft, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For once the hotel was relatively quiet on the Saturday evening (previous visits have been blighted by noisy wedding guests returning to their room in the early hours). Swift check-in and room pretty good (did not upgrade to the Upper Deck as the basic rooms are OK for a couple of nights). Only complaint is that the beds move away... More

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi KeithandMaragretH Thank you for taking the time to review Village Urban Resort Newcastle following your recent stay. We are v.happy you enjoyed your stay with us, pleased you enjoyed your dinner in our Buca di Beppo restaurant. Thank you for your constructive comments regarding your meal in Victory Pub & Kitchen, the new menu for Victory is due to... More

Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Brilliant hotel & Lesure complex,overnight stay B & B & Evening meal,for 2 people with a woucher for £79,the rooms are great, food is lovely,the spa is to die for,the girls are very friendly,They do some really good offers so will be back again & again,

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Maureen J Thanks for your 5 star review of Village Urban Resorts Newcastle. We are v.delighted you had such a fab stay, our Viva Spa girls are thrilled with your comments we do have a number of winter offers and great spa deals coming on so hopefully we will see you back soon. Thanks again for your review. More

Glasgow, United Kingdom
Top Contributor
100 reviews 100 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked a 4 night B&B break through the company website. Checking in was a breeze and the room (275) was ample, a large double bed (actually 2 singles) and a sofa bed. The swimming pool was excellent ( although there were timing restrictions for children that I hadn't seen on the website) Breakfast was a buffet affairs and evening... More

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi rogertaboyle Thanks for your 5 star review of Village Urban Resort Newcastle We are v.thrilled that you and your family had a great 4 day stay with us and enjoyed breakfast, the swimming pool our restaurant and pub. Really hope that we get the opportunity to welcome you back soon. Thanks again for your kind words. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times for family functions. Not only is the hotel and facilities immaculate the staff are unbelievably welcoming. Nothing is too much trouble for anyone. Food was first class and on site facilities do not disappoint. Everyone really went out of their way to make this a stay to remember.

Was this review helpful? Yes 3
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Steph_5239 Thanks for your 5 star review of Village Urban Resort Newcastle. So pleased you have used us on so many occasions. Hopefully with the Viva Spa, Velocity Leisure Club we really do have everything under one roof. Our staff were v.happy that you found everyone welcoming and friendly. Thanks again for your comments and we look forward to... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here with work and had an upper deck room which was lovely with all the star bucks goodies, room was really modern and a comfy bed, the only let down was the bar restaurant I felt it was a bit grubby I.e the tables needed a good clean, also I ordered the ribs that came on a wooden board... More

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Nina U Thanks for your review of Village Urban Resort Newcastle. We are delighted you enjoyed one of our v.fab Upper Deck rooms with your own SKY box perfect when you are staying for a few nights. Our beds have Sealey mattresses and they are v.comfy, ensuring a great nights sleep. We have this month replaced the table tops... More

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Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Newcastle 4*
Number of rooms: 157
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Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle

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