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Village Urban Resort Newcastle

Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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Village Urban Resort Newcastle
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134 reviews from our community

Traveler rating
    59
    39
    20
    11
    5
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18
43
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reigate, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Mostly fine and no big problems. I stayed in this hotel for one night with my daughter and friends before a sporting event. Th room was clean, we didn't get disturbed & the bed very comfortable. It's a bit dated and no luxuries, including no toiletries except hand soap & body wash in fixed dispensers. - a bit 'cheap' for... More 

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Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Jenni P Thank you for taking the time to review Village Urban Resort Newcastle. We are pleased that you enjoyed your meal in our Buca di Beppo restaurant and you found your bedroom very comfortable. Apologies we were unable to accommodate you in our Viva Spa on this occasion due to being fully booked. Hope we get the opportunity... More 

Newbiggin-by-the-Sea, England, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This looks a lovely hotel right from entering the carpark. The reception area was lovely with big comfy chairs and a Starbucks and you could view some of the hotels features like restaurants and pool. We felt optimistic! Using the lift you had quick access up to room and down to pool/spa area, without walking thru whole hotel. Food was... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear AndiePerenti Thank you for taking the time to review Village Urban Resort Newcastle. We are v.happy you enjoyed so many facilities in the hotel, the foyer our Starbucks coffee shop and Velocity Fitness Club. Glad that you enjoyed your meal from our Victory Pub and found your bedroom comfortable. Really hope we do get the opportunity to welcome you... More 

Sussex
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Had to travel north for one night and always fancied the Village. Frankly it was a bit of a disappointment. I had thought for £149 it would be quite special. Many of the very good hotels in Newcastle can be had a short notice for the £100 mark. I knew the location of the hotel but do be aware it's... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Gillian S Thank you for taking the time to review Village Urban Resort Newcastle. Pleased that you enjoyed our swimming pool in our Velocity Fitness club. We will feedback your comments regarding the lack of hair conditioner to our central team. Our breakfast is served in our Buca di Beppo restaurant with all the hot food available from our... More 

Scotland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel as a base while attending concerts in Gateshead, it was well located for travelling up the coast of Northumberland and Gateshead was also easily accessible by road. The swimming pool was another point which attracted us to the hotel, it was huge and we made full use of it during our stay. Room was clean, comfortable... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear the jewel Thank you for your 5 star review of Village Urban Resort Newcastle. Delighted you enjoyed your stay with us and you enjoyed our Velocity Health and Fitness club. Hope we get the opportunity to welcome you back soon. Regards More 

Glasgow, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is what you would expect from an Urban Village. Check in and check out was a good experience. We had dinner in Buca which was very good. Portions were generous and staff friendly and attentive. Breakfast was good and the best scrambled egg that I've seen and tasted at a hotel for a long time. It was pretty... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Pampered_chick29 Thank you for taking the time to review Village Urban Resort Newcastle. We are v.happy that reception impressed at both check in and check out and you enjoyed dinner in our Buca di Beppo restaurant. Pleased you enjoyed our breakfast. Our maintenance team will investigate the issues you mention with the room and we apologise for these issues... More 

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a pleasure to stay here.. reception team were great on check in and out.. The family bedroom was huge and very very clean amd the bed ultra comfy ..victory pub the meal was great and the staff very attentive and this filtered down to breakfast too ..seated quickly and everything near perfect .. would highly recommend. . Douglas... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear A T Thank you for your 5 star review of Village Urban Resort Newcastle. Delighted that you found the reception team great and enjoyed your bedroom. Thank you for your kind words regarding both our Victory Pub and breakfast. Hope we have the opportunity to welcome you back soon. Regards More 

Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good hotel except for one major issue which needs resolving. Stayed last night in room 177 - very nice, friendly, informative check in by the front desk staff who were also kind enough to arrange a resturant reservation. Room was very spacious and clean. The Italian restaurant was very enjoyable and I would recommend reserving a table. Now that... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Suffolk_boy2013 Thank you for taking the time to review Village Urban Resort Newcastle. We are v.happy that you found our front desk staff nice and friendly and you were pleased with your bedroom. Also delighted you enjoyed your meal in our Buca di Beppo restaurant. Our Head Housekeeper will address your comments with her team regarding the morning thank... More 

Edinburgh, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I went here for his birthday and spent a lovely weekend. The pool and spa are fabulous. We used them a couple of times and found them very good and clean. The staff through out the hotel were very polite and helpful. Our maid must have seen the birthday cards placed on the window sill and reported... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Hmar11 Thank you for taking the time to review Village Urban Resort Newcastle. We are happy you found all the staff polite and helpful and delighted Jean our Head Housekeeper and her team were able to bring a wow factor with the surprise cake in you room. Our Head Chef and Restaurant manager will address your comments with their... More 

NEWCASTLE
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have just stayed at village urban Newcastle this weekend. Wasn't holding out much hope of a good time after a recent stay at village urban Leeds north. This was a totally different experience, the staff were all really friendly even down to housekeeping. The hotel had a lovely vibe and the stay was what I had expected the first time.... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Geordiegirl27 Thank you for your 5 star review of Village Urban Resort Newcastle. We are v.happy that you have enjoyed your weekend stay with us. Delighted you enjoyed the Upperdeck room, our Velocity Health & Fitness club and Viva Urban Spa. Emma from Viva Spa is thrilled you took the time to mention her by name. Hope we get... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We held our inaugural ‘meet the organisation’ in the Village hotel, which was professionally handled by the staff at the hotel. From our first meeting with Stephanie Biskupek, the Sales Manager, who suggested a cost effective evening that was spot on. The restaurant staff could not have been more helpful and professional. The food was great and piping hot.

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear HappyTraveller999989 Thank you for your review of Village Urban Resort Newcastle. Delighted that your evening was a success Stephanie is thrilled that you mentioned her personally and v.happy that the restaurant staff were helpful and professional and you enjoyed your meal. Look forward to your return. Regards More 

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