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Village Urban Resort Newcastle

Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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224 Reviews from our TripAdvisor Community

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Traveler rating
    90
    68
    41
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (68)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (67)
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Hertfordshire
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My sister and I stayed for a couple of nights as we were visiting family. We really liked the hotel; it was clean, comfortable and staff were mostly really helpful. It is a bit of a walk to the Metro Station and if you re not used to walking it might be too far, fine for us though and it... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Always stay at this hotel when visiting the area. Staff are extremely friendly, room service is fantastic, great nights sleep, very clean hotel...... What more can you ask for! The facilities within the hotel make it an extra pleasant stay and retail park is easily accessible by car, bus or walk! Really can't fault this hotel.

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel provides good free on-site parking facilities for hotel users and fitness club members. The hotel reception area has a nice warm, welcoming atmosphere with lots of comfortable seating in the general seating area. The staff are friendly and welcoming. The gym is well equipped with a good variety of classes on offer. The pool area is bright and... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear 4baz2015 Thanks for you review of Village Urban Resort Newcastle. Delighted you found our reception warm and welcoming and enjoyed our Velocity Health and Fitness Club. Both Rob and Leanne are thrilled with your comments Regards More 

Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Love staying at this hotel on my voyages up north and love a village burger on arrival on a Friday night. Pleasant staff, comfy rooms, great bars and a belting breakfast buffet. Close to the metro stop and not too far from the city centre to get a cab. Can't go wrong.

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Tw0OnTour Thank you for reviewing Village Urban Resort Newcastle. We are v.happy you continue to use Village and enjoy our £1 friday night burger in The Public House. Thanks for you comments including those about our breakfast buffet. Hope we have the pleasure of welcoming you back soon and can provide a 5 star review. Regards More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not being huge fan of Starbucks I was reluctant to visit this store but I was extremely suprised by the warm and friendly atmosphere. The guys behind the counters were welcoming and got my order sorted sooner than I'm accustomed too for a Starbucks store. There was a real buzz in the air from what I presume to be return... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear GarethReid Thank you for your 5 star review of Village Urban Resort Newcastle. WE are v.happy with your comments regarding our Starbucks Cafe, both Matt and Jo are delighted and appreciate your comments about them personally. Great news that you plan to return. Regards More 

Saffron Walden, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel with very friendly staff. The rooms are decent sized and well equipped. The hotel restaurant is reasonably priced for a hotel and the food very good. There was some noise late evening as people returned to their rooms from nights out. However, it didn't last long and did not disturb us unduly. The hotel has a lovely family... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear SmithDavidM Thank you for your review of Village Urban Resort Newcastle. We are v.happy you enjoyed your stay with us and enjoyed your meal in our Buca di Beppo restaurant. Hope we have the opportunity to welcome you back and provide a 5 star service Regards More 

Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have been coming for just over two years and this is one of the nicest clubs I have ever been a member of. I have generally always been content, the gym facilities are great, but it is really the staff who make the difference here. They are always friendly, happy to help and give advice. The service is always... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear BK1985 Thanks for your 5 star review of Village Urban Resort Newcastle. We are v.happy that as a Velocity member of 2 years you are enjoying the facilities. Thanks for mentioning the Starbucks guys by name they now all receive an extra inch reward. So Jo and her team are delighted. Thanks again for your comments Regards More 

Swinton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staying here due to it's location for work I was very pleased with the positive energy from all of it's staff. From the reception welcome to the staff in its restaurant and bar all of the staff are upbeat and provide excellent customer service. The bedrooms are clean and comfortable but my only gripe would be that there is no... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear DianeW310 Thank you for your review of Village Urban Resort Newcastle. We are v.happy regarding your comments about the positive energy from all the staff. Delighted you enjoyed our Buca di Beppo restaurant and our Public House Bar. Hope to welcome you back soon. Regards More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

What you expect from The Village Hotel Group. Clean, fresh adequate rooms with usual facilities. Fitness area (gym) and swimming pool. Bar, restaurant, coffee bar etc. Lots of Business rooms for seminars and the like, with presentation equipment, utensils and stationary available. Very helpful and friendly staff. I have stayed as a guest as well as used their various rooms... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Glenn W W Thank you for your review of Village Urban Resort Newcastle. Pleased that you enjoy our facilities including our meeting rooms, Velocity Health Club and our Public House Bar. Glad you are continuing to use us as a regular guest hope we can look to provide a 5 star experience on your next visit. Regards More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We booked the "Just the two of us" promo and we weren't disappointed. Unlimited use of facilities, good food in Italian restaurant, breakfast was excellent, and the staff are all superb! Although the room is not as good as I thought it would be but overall, the experience was good!

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear YORtheMAN Thank you for your 5 star review of Village Urban Resort Newcastle. We are v.happy you enjoyed your stay with us and enjoyed your meal in our Buca di Beppo restaurant. Hope we have the opportunity to welcome you back soon. Regards More 

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