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Village Urban Resort Newcastle

Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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Village Urban Resort Newcastle
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182 reviews from our community

Traveler rating
    71
    55
    35
    14
    7
See reviews for
21
62
6
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (182)
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    (62)
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jandale
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

we always stay with the holiday village resorts because we no what to expect when we arrive sadly this wasn't the case at Village Urban Resort Newcastle we booked last minute and travelled 160 miles on arrival the reception staff was great and polite , we booked upper deck because my partner likes the sky in the room and the... More 

Was this review helpful? Yes 1
York, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Darkly decorated rooms and small window. Dated decor. Rooms are clean and shower efficient. Coffee facilities not replenished. Free WiFi is only good for emails. Download speed of less than 1M doesn't allow for any surfing.

Was this review helpful? Yes
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have just spent 4 nights at this very attractive hotel/leisure centre with a coach trip, Skills from Nottingham. It's well situated for all the attractions, Alnick Castle and the coastal attractions etc. The meals were plentiful and delicious, the menu catered for everyone in particular the breakfasts were varied and very well cooked and the staff were brilliant thank you.... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear 125Jilly Thank you v.much for your review and recommendation of Village Urban Resort Newcastle. We are v.happy that you enjoyed your evening meals and breakfast in our Buca di Beppo restaurant and the staff are thrilled with being described as brilliant. Hope you enjoyed Northumberland there are so many fantastic places to visit. There is a Village Urban Resort... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are nice and clean. The breakfast is great. Reasonably priced too! The leisure facilities are good and the staff are all very friendly. If you have the time and the spare cash the Spa is incredible!

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Hannah R Thank you for your review of Village Urban Resort Newcastle. We are v.happy you had a great stay and enjoyed our Velocity Health & Fitness club and described our Viva Urban Spa as incredible. I know the Viva girls will be delighted with that description ! We look forward to welcoming you back soon and providing a... More 

West Yorkshire
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband stayed here on business for two weeks and was impressed with the room, comfort and the gym! He stayed in the upper deck which he swears by whenever he stays with any Village hotel on business. He loves the free starbucks voucher he gets daily to give a great start to his day. We had food in the... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Clare-Will Thank you for your review of Village Urban Resort Newcastle. We are v.happy both you and your husband enjoyed your stay in one of our Upper Deck they are extremely popular with our business guests with Starbucks voucher, SKY Movies and 10% off food and beverage. Also delighted you found our Buca di Beppo restaurant lovely and we... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Patchy service, limited bar menu and a darkly decorated room. At least it had real ale though the quality of this was average at best. The decor in the room was so dark it was depressing. Credit card authorised at check out had to be done again when paying at bar and the wait at reception was too long despite... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Bopher Thank you for taking the time to review Village Urban Resort Newcastle. Sorry to learn that you encountered some issues with your stay our front office manager will share your comments with her team. We are currently finalising our new Public House menu which will contain some additional dishes following feedback from our guests. I hope we get... More 

NZ
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was visiting my native home and stayed at the Village, which I knew from working closeby. The rooms were good, well presented, clean and with everything you need for a short trip. I used the gym and pool which were impressive (huge gym compared to other hotels). We have breakfast included in the price - which was a self-service... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Smokey97 Thank you for your review of Village Urban Resort Newcastle. We are v.happy you enjoyed your stay with us and delighted you enjoyed our Velocity Health & Fitness Club with our 25m pool. Hope we have tag opportunity to welcome you back before you depart back to New Zealand. regards More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We took advantage of a special offer to stay at this hotel, which was also part of a little birthday treat for my girlfriend. We booked so we could make use of the leisure facilities for the day and have a day of relaxation. The leisure facilities are excellent, with a good size pool, nice hot tub and sauna/steam rooms.... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Jamie C Thank you for your 5 star review of Village Urban Resort Newcastle. We are v.happy that you had a great stay with us and enjoyed our Velocity Health & Fitness Club, our Public House and our breakfast. Congratulations on your forthcoming wedding and look forward to welcoming you back soon. Regards More 

Edinburgh, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked a one night stay at the Village Urban Resort for business purposes. I didn't read any reviews before booking. I was taken with the idea of staying in the 'upper deck' of an 'urban resort' expecting a niche concept' kind of experience. On arrival in the car park I was faced with a dated looking building that looked... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi MyReviewToo2011 Thank you for taking the time to review Village Urban Resort Newcastle. Firstly we are happy you found all the staff extremely upbeat, smiley and courteous and you enjoyed our Buca di Beppo restaurant. We will investigate your comments about the mattress and this affected your quality of sleep. Thank you again for your constructive comments. Regards More 

Derby, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with a Skill's tour. Staff very welcoming,however although the room was comfortable it could have done with better lighting, slightly dark. Breakfast was excellent with many choices. A multi choice menu was offered at the evening meal which was very good. Enjoyable stay.

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Bernadette021 Thank you for you 5 star review of Village Urban Resort Newcastle. We are v.happy you enjoyed your stay with us and thought breakfast was excellent and your evening meals very good. Hope you enjoyed exploring Northumberland. Regards More 

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