We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Village Urban Resort Newcastle

4.0 of 5 Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Village Urban Resort Newcastle
Professional photos View all
Village Urban Resort Newcastle
Write a Review

89 reviews from our community

Traveler rating
    42
    28
    10
    5
    4
See reviews for
11
28
5
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (36)
All months
Sheffield, United Kingdom
Top Contributor
51 reviews 51 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have recently written a review of this hotel so won't go to great detail again. We stayed topdeck once again and would recommend. This time round there was no Starbucks hot chocolate in the room which was a shame. We forgot to request non feather bedding and reception quickly sorted out having this changed when we asked. Only problem... More 

Was this review helpful? Yes
Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I love this hotel everytime I visit. Nothing is too much trouble for the staff. The rooms are large and comfortable, the leisure facilities are amazing and the pub food is great (Top tip eat off the specials menu). Breakfast was ok but could do with more choice although I cant grumble for the price. Car park seemed busy but... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Kate T Thanks for your 5 star review of Village Urban Resort Newcastle. Delighted that you returned and stayed with us again and v.happy that you had a great time. Thanks for your comment regarding our specials menu we have weekly specials in our Victory Pub & Kitchen and in our Buca di Beppo restaurant these are also available... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here with my wife and 2 young children and we had a brilliant time. We used the leisure facilities throughout the day and then ate in the restaurant in the evening. We could not find a fault for the price that we paid, good value.

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Djh1523 Thanks for your 5 star review of Village Urban Resort Newcastle We are v.happy that you had such a great stay and delighted you enjoyed our Velocity Health and Fitness club and our Buca di Beppo restaurant. Hope we get the opportunity to welcome you back soon. Regards More 

Lowestoft, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Made another visit ti family so naturally picked the Village to stay as it is central to all. Welcome at Reception was excellent and we were quickly allocated a room on the third floor well away from the lift and with no passing guests so it was exceptionally quiet. However on opening the door we were met with an arctic... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear KeithandMargaretH Thanks for taking the time to post a review of Village Urban Resort Newcastle V.happy that you enjoyed your stay. Delighted you enjoyed dinner in Buca and our Victory Pub and Kitchen. Look forward to welcoming you back soon. Thanks again for your review Regards More 

ellington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Went for meal in the victory pub which was very quiet. Waited 30mins for food and then only mine arrived, my wifes was to follow. Not minutes later but 15mins later when my meal was finished. On later discussion with a manager via email, we were told my wifes meal was dropped, fair enough mistakes happen- honesty was needed. We... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear mattya21 Thanks fir your review of our Victory Pub & Kitchen at Newcastle Disappointed to read of your experience on this occasion. Please could you email your contact details to Jason Dalus General Manager Jason.dalus@village-hotels.com so we can liaise direct with you regarding your meal. Regards More 

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As the title suggests this is a handy hotel if you have business on the business park closeby. The hotel does look a little tired throughout, but by the looks of the constantly busy car-park there is no wonder. I had room service the first night, the order was taken efficiently and easily and the food arrived quickly even though... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Fionalreton Thank you for taking the time to write a review of Village Urban Resort Newcastle. V.happy that enjoyed our Buca di Beppo restaurant and you found our room service and breakfast staff friendly and efficient. We will address the issue regarding room service food with the team to ensure this is covered. Delighted you are look into return... More 

Newcastle
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

A lick of paint can't hide the poor quality of the hotel and its service. The car park appears to be an overflow for the adjoining office blocks as I struggled to find a space. The overall impression is of a lack of management control and observation. I used the gym; broken machines, background music inappropriate and too loud, filthy... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Martin K Thank you for taking the time to write a review of the Velocity Health and Fitness at Village Urban Resort Newcastle. Our new Leisure Club Manager Lisa started just before Christmas and is happy to discuss any issues with our leisure members in person, by telephone or email (Lisa.fulcher@village-hotels.com) Indeed Lisa has tried hard since joining to... More 

Dumfries Scotland
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Met up with friends at the weekend in the Village Urban Resort Newcastle upon Tyne at the weekend. It been a couple of years since we have been pity to see that the changes are not very attractive. On Friday we decided to eat in the bar 5 of the company had fish and chips fish was nothing special and... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Pete & Ellie Thank you for your review of Village Urban Resort Newcastle. Whilst we are v.happy that you would look to return and found our reception, breakfast and housekeeping staff friendly and helpful we are disappointed with the service you received in our Victory Pub. Our Victory manager will address your comments with the team please accept our... More 

Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We decides on a long stay in Newcastle we arrived late to check in the girl on the desk wasn't much help we upgraded to upper deck which was lovely but needed some up keep the shelf was broken by bed side table. We eat in the bucca for tea which was lovely ... 1st day we had breakfast we... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi snophy Thank you for taking the time to review Village Urban Resort Newcastle. Ashleigh and Holly from our Viva Urban Spa and v.happy that you enjoyed your Spa treatments and are both thrilled that you mentioned them by name. Equally Rob from Starbucks thanks you for your kind words. We have also shared your comments with our Breakfast and... More 

Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Cant fault it at all!! The staff in buca were really friendly & helpful. The carvary was nice too.. meat cooked to perfection. Could do with a bigger carvary section. But hey! Oh and get some.apple.sauce lol. But food were faultless. Victory.. well faultless again! Had the ribs! They were gorgeous! Again staff great Rooms clean and tidy! Can tell... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Melissa S Thank you for taking the time to review Village Urban Resort Newcastle and thanks so much for a 5 star review. The team in Buca di Beppo are v.pleased with your comments and we shall ensure we have apple sauce on the carvery. Delighted you had such a v.fab stay and thrilled that you are looking to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Village Urban Resort Newcastle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Newcastle 4*
Number of rooms: 157
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Despegar.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Village Urban Resort Newcastle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle
Hotel Style:
#3 Spa Hotel in Newcastle upon Tyne
#12 Luxury Hotel in Newcastle upon Tyne

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Village Urban Resort Newcastle

Top-rated Attractions Nearby
Top-rated Restaurants Nearby