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Village Urban Resort Newcastle

Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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222 Reviews from our TripAdvisor Community

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Traveler rating
    90
    66
    41
    15
    10
See reviews for
25
74
13
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (68)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (67)
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Newcastle upon Tyne, United Kingdom
4 of 5 stars Reviewed 2 days ago NEW

The hotel provides good free on-site parking facilities for hotel users and fitness club members. The hotel reception area has a nice warm, welcoming atmosphere with lots of comfortable seating in the general seating area. The staff are friendly and welcoming. The gym is well equipped with a good variety of classes on offer. The pool area is bright and... More 

Was this review helpful? Yes
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Love staying at this hotel on my voyages up north and love a village burger on arrival on a Friday night. Pleasant staff, comfy rooms, great bars and a belting breakfast buffet. Close to the metro stop and not too far from the city centre to get a cab. Can't go wrong.

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Not being huge fan of Starbucks I was reluctant to visit this store but I was extremely suprised by the warm and friendly atmosphere. The guys behind the counters were welcoming and got my order sorted sooner than I'm accustomed too for a Starbucks store. There was a real buzz in the air from what I presume to be return... More 

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Saffron Walden, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel with very friendly staff. The rooms are decent sized and well equipped. The hotel restaurant is reasonably priced for a hotel and the food very good. There was some noise late evening as people returned to their rooms from nights out. However, it didn't last long and did not disturb us unduly. The hotel has a lovely family... More 

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Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have been coming for just over two years and this is one of the nicest clubs I have ever been a member of. I have generally always been content, the gym facilities are great, but it is really the staff who make the difference here. They are always friendly, happy to help and give advice. The service is always... More 

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Swinton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Staying here due to it's location for work I was very pleased with the positive energy from all of it's staff. From the reception welcome to the staff in its restaurant and bar all of the staff are upbeat and provide excellent customer service. The bedrooms are clean and comfortable but my only gripe would be that there is no... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear DianeW310 Thank you for your review of Village Urban Resort Newcastle. We are v.happy regarding your comments about the positive energy from all the staff. Delighted you enjoyed our Buca di Beppo restaurant and our Public House Bar. Hope to welcome you back soon. Regards More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

What you expect from The Village Hotel Group. Clean, fresh adequate rooms with usual facilities. Fitness area (gym) and swimming pool. Bar, restaurant, coffee bar etc. Lots of Business rooms for seminars and the like, with presentation equipment, utensils and stationary available. Very helpful and friendly staff. I have stayed as a guest as well as used their various rooms... More 

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Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Glenn W W Thank you for your review of Village Urban Resort Newcastle. Pleased that you enjoy our facilities including our meeting rooms, Velocity Health Club and our Public House Bar. Glad you are continuing to use us as a regular guest hope we can look to provide a 5 star experience on your next visit. Regards More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We booked the "Just the two of us" promo and we weren't disappointed. Unlimited use of facilities, good food in Italian restaurant, breakfast was excellent, and the staff are all superb! Although the room is not as good as I thought it would be but overall, the experience was good!

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear YORtheMAN Thank you for your 5 star review of Village Urban Resort Newcastle. We are v.happy you enjoyed your stay with us and enjoyed your meal in our Buca di Beppo restaurant. Hope we have the opportunity to welcome you back soon. Regards More 

Newcastle upon Tyne, United Kingdom
4 of 5 stars Reviewed 4 days ago NEW

I use the venue regulaly for business meetings and the staff are always very friendly particularly the guys at the Stabucks. Rob and Leanne were courteous, friendly and efficient and always seem to be smiling!

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Paul H Thank you for taking the time to review Village Urban Resort Newcastle. We are v.happy you find our staff friendly both Rob and Leanne from Starbucks are delighted to be mentioned by name. Thanks again and hope we have the opportunity to welcome you back soon. Regards More 

Leeds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here as a family of 3 in Room 279 which is about as far from reception as you can get at the end of a corridor in the "extension" part of the building. The room was generally clean although there were areas that hadn't been dusted for quite some time (the stand on the desk mirror being one).... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Drighlington1 Thank you for taking the time to review Village Urban Resort Newcastle. Firstly we are happy you enjoyed your meal in our Public House Bar and were served quickly. our reception team are pleased you found check in smooth and welcoming. Also great that you enjoyed breakfast with plenty of choice and were seated quickly. Delighted you had... More 

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