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All 77 Newcastle upon Tyne hotels

Village Urban Resort Newcastle

3.5 of 5 Hotel   |   Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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A recent review
5 of 5 stars reviewed 4 days ago
alana115 Edinburgh, United Kingdom
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538 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Norfolk
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed today NEW

On the positive side, the hotel was generally very clean, with cheerful and helpful cleaning staff. There is no air conditioning in the rooms, which in July means a hot stuffy night and broken sleep. Our room was was badly affected by noise, which was being transmitted from the room above. Breakfast was dire, Queued up for cold food, cold... More

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Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a change. I have stayed in this hotel twice over the last 3 months and first time was just average so didn't really have high expectations (Couldn't grumble for the price hence the second booking) this time it was absolutely GREAT. Not sure if there has been a change in ownership but the hotel seems cleaner, slicker and definitely... More

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Newcastle Village Urban for one night in July whilst on business in Newcastle. Upper deck room was spacious and comfortable with modern decor and lighting. Bathroom was modern and very clean - bath with shower over. One small niggle - the provided shower gel container was empty and I did ask a gent on reception regarding this.... More

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Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

Thank you for your positive comments, which i have shared with our staff. I have spoken to the Housekeeping Manager to ensure all shower gels are checked and re-filled daily. We look forward to welcoming you back soon. More

Newcastle
Top Contributor
55 reviews 55 reviews
34 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a meal here with a friend. The food was mediocre and that's being very kind! My friend had a chicken skewer which was supposed to be served, according to the menu, with brown rice and coriander. What it came with was white rice with vegetables. No apology or explanation given. My piri piri chicken was awful. It came as... More

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Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

We take all feedback seriously, and sincerely regret that we did not meet your expectations. I have reviewed your feedback in detail with our head chef. More

Selby
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the Village Urban Resort in Newcastle as we have had many recommendations of the chain and we like visiting the area. We upgraded to the Upper Deck as we fancied treating ourselves to a little luxury for the stay. The room was clean, there was a nice TV with full Sky TV access and a small selection of... More

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Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

We take all feedback seriously, and sincerely regret that we did not meet your expectations. I have reviewed your feedback in detail with our head chef and restaurant manager. Next time your in the area please dont hestitate to contact myself directly so that we can ensure your stay is an enjoyable one. More

Sunderland, United Kingdom
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was my first visit and I paid £50 for a spa day with 2 half hr treatments.it an enormous building so you can't miss it however we struggled to get parked. The spa facilities are on the lower floor along with the gym etc. it seems to be used by a lot of gym members as there was a... More

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful looking hotel set just outside of Newcastle, far enough away god it to be quite but not to far away that you can't go visiting the town centre for all it has to offer. The reception staff a very friendly here and they will do anything for you yo make your stay the best it can... More

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Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

Thank you for your wonderful remarks, which i have shared with our staff. We are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back soon. More

Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

To be honest We were nervous as to what to expect after reading some of the reviews on this site. However we were very pleasantly surprised . Parking on arrival no problem Check in... receptionist was friendly polite and welcoming. Room .... we were in room 237 it was spacious & spotlessly clean and the bed was super comfy Restaurant...we... More

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Vicky S, Front Office Manager at Village Urban Resort Newcastle, responded to this review

Dear Guest, Thank you for your wonderful comments, which i have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. More

Newcastle upon tyne
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its a lovely hotel with great facilites, it does attract various types of people but all in all its lovely, rooms, bars, breakfast etc all 4 star i would say. We dealt with the special events team and they are pretty surley to be honest, the reception staff are unprofessional, its such a shame but this hotel needs a good... More

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Richard J, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Thank you for taking the time to write a review and for your positive comments regarding the hotel. I have picked up the issue around service with the team and addressed personally with the individuals on shift. I hope we have the opportunity to welcome you back in the near future. More

Trowbridge
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner booked the hotel and after I had read the reviews was a quite worried. We arrived late as we were on a late flight and there were a lot a hen do's outside, we needn't have worried check was in easy and the room was fine we were on the first floor and it had everything we needed... More

Was this review helpful? Yes
Richard J, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us. Thank you for your positive comments around your bedroom and the facilities. I hope we will have the pleasure of welcoming you back again soon. More

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Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Newcastle 3.5*
Reservation Options:
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Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Newcastle upon Tyne
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Newcastle is ideally located to enjoy the full range of attractions in a vibrant city of Newcastle and just 4 miles from the coast. Sample the famous nightlife, or step back in time to one of the many historical attractions such as the Medieval Castle or Tyne Bridge. Newcastle also has it all on the cultural front, offering a range of art galleries, such as the new world class Baltic Centre for Contemporary Art. Village Urban Resort Newcastle has 157 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, an Urban Spa, state-of-the-art Health and Fitness Club, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
157

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