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Village Urban Resort Newcastle

4.0 of 5 Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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Village Urban Resort Newcastle
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64 reviews from our community

Traveler rating
    36
    18
    4
    2
    4
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10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lincolnshire, UK
Top Contributor
118 reviews 118 reviews
61 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here on a Sunday evening ahead of a business meeting first thing the following morning on the Cobalt Business Park. From a location perspective it was perfect. Easy to get to, close to where I needed to be and with a large free car park. Being a Sunday night just a couple of weeks before Christmas there was... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my partner have stayed here many times and would always rate the village a 10/10. The rooms are very clean and spacious, staff are polite and helpful and the food is lovely. Best place we've stayed in Newcastle by far.

Was this review helpful? Yes 1
Newcastle upon Tyne, England, United Kingdom
Top Contributor
78 reviews 78 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a brilliant time and food was excellent in the Italian restaurant. Staff friendly and helpful. Only downsides really were tepid shower and spa not very luxurious as there were childrens swimming lessons taking place. Massage very good though. Comfy beds and lovely breakfast though and we will definitely return.

Was this review helpful? Yes 1
Jason_Dalus, General Manager at Village Urban Resort Newcastle, responded to this review

Dear Vicki B, Thank you for taking the time to write such a kind review about the hotel and its facilities. It's pleasing to know that you found the staff to be really friendly, the meal in our Italian restaurant ‘excellent’ and your Spa treatment ‘brilliant’. I have passed on your feedback regarding the shower in the Spa to the... More 

belper derbyshire
Top Contributor
76 reviews 76 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

one night stay on business. Excellent welcome from the proffesional reception staff. Fast check in despite the queues. A bit of a treck to room 173. Up a floor in the lift then around the corridor and back down to the ground floor ( and there wasn't another route). The room was actually behind he ground floor restaurants. However, the... More 

Was this review helpful? Yes 1
Jason_Dalus, General Manager at Village Urban Resort Newcastle, responded to this review

Dear booleyboy, Thank you for taking the time to post such a lovely 4* review. I'm genuinely pleased that you found the hotel to be excellent value for money, the reception team to be great and your bedroom clean and comfortable. Your constructive comments relating to Buca have passed to our New Head Chef and I'm confident you will see... More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my partner stayed for two nights and everything was great. We hadn't been in the area before so the staff were extremely helpful and told us where to go and what to see. We were told about a few local restaurants and pubs in which we had a perfect night out. Thanks you all. Jamie

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Jamie L Thank you for taking the time to write a review of Village Urban Resort Newcastle. We are v.happy that you had a fab stay and thanks so much for your 5 star review. All the team are delighted that you found us extremely helpful really hope we get the opportunity to welcome you back soon. Regards More 

Rothbury, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night as we had a family party in the conservatory of the in-house restaurant "Buca di Beppo". Check in was incredibly swift, and the room was very comfortable with all the amenities you could expect - and everything worked! Nice modern décor without being too obtrusive, a number of overhead and sidelight options, desk area,... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

HI Richard L Thank you for taking the time to write a review of Village Urban Resort Newcastle. We are v.thrilled to receive a 5 star review, Vicky and her front desk team and Jean and her Housekeeping team have shared your comments with their teams. Katie and the breakfast team are delighted you enjoyed your breakfast. Steven and the... More 

Morpeth, England, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Attended an awards function last night. First course was served then award ceremony took place which resulted in our finished plates lying in front of us for an hour. After awards the fish course came out which took forever to serve - we were on table 20 of 21 and it seemed to take at least 30 mins to get... More 

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Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Ian B Thanks for taking the time to write a review of Village Urban Resort Newcastle. We appreciate any constructive feedback both positive and negative. Regarding the awards dinner I do think it's only fair to mention that due to the structure of the evening it was at the client's request that the first course was not cleared as... More 

preston
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed for one night, we have been to several village resorts and they are all much of a muchness but the formula works , this was no exception staff friendly , nice bar area and a lovely swimming pool we didn't use the gym on this visit so can't comment on that . we had a meal in the italian... More 

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Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi angie8547 Thanks for taking the time to write a review of Village Urban Resort Newcastle. Delighted that you found all the staff friendly and enjoyed the bar and swimming pool. Thanks for the constructive feedback regarding the mirrors in the room this is something we will look into and see if we can adjust to improve the experience. Really... More 

Hexham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and myself go here for a wind down weekend whenever we can because it is fairly close to where we live. The gym, pool,sauna and steam room are all great. The rooms (especially the upper grade rooms) are really great. The only think that lets this hotel down is the Sunday lunch that they offer. If you just... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Williamarmstrong Thank you for taking the time to write a review of Village Urban Resort Newcastle. Delighted that you stay with us on a regular basis and that you love our Velocity Leisure Club. We have just appointed a new Head Chef hope we get the opportunity to welcome you back soon please contact me direct Ian.paterson@village-hotels.com for your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the village hotel last night and had a fab stay. Parking is available onsite free and leisure facities are fab. Room was clean and spacious enough for two easily. Staff were friendly and polite. Great breakfast

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Hi Kerri77s Thanks for taking the time to write a review of Village Urban Resort Newcastle. We are v.happy that you had such a great stay and that you found the staff friendly and polite. We are delighted to receive a 5 star review and hope we get the opportunity to welcome you back soon. Regards More 

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Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Newcastle 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle
Hotel Style:
#1 Spa Hotel in Newcastle upon Tyne
#8 Luxury Hotel in Newcastle upon Tyne

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