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Village Urban Resort Newcastle

4.0 of 5 Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
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Village Urban Resort Newcastle
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Village Urban Resort Newcastle
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124 reviews from our community

Traveler rating
    56
    35
    17
    11
    5
See reviews for
16
38
6
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • All months
    (124)
  • Mar-May only
    (4)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (67)
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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My partner booked a spa day for us both and we loved it. We both had treatments, then use of the gym and pool facilities. We ask so had a nice meal in the bar. Staff were friendly and event lent me a pound for the locker. I would recommend paying it a visit.

Was this review helpful? Yes
Hartlepool, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was booked as a birthday present for my fiancé and we had been bought the two nights bed & breakfast with upgraded room to upper deck and dinner on the first night. The email we received and website aren't very helpful and we couldn't work out what time dinner was, or what was really included in the stay. We... More 

Was this review helpful? Yes
Lancashire
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Ideally located for me just north of Newcastle especially with the roadworks at the moment. Can't fault the place. Rooms were perfect in every way. Wifi was free in the room and of good quality for work emails and FaceTime. Reception and staff very friendly. Gym facilities were fantastic and complimentary as a guest of the hotel. You just need... More 

Was this review helpful? Yes
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear 1bellagio Thank you for your 5 star review of Village Urban Resort Newcastle. We are delighted you enjoyed your bedroom, our Velocity Health & Fitness club, Victory Pub & Kitchen and breakfast. Great news that you are looking to return and look forward to welcoming you back. Regards More 

Doncaster, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

What can I say we stayed here as attending a friends birthday in the area. The hotel it's self was very busy and lots of slamming doors all night The first floor room appeared to be for the lower class as they advertise upgrades everywhere though you pay £110 per night,,,,rooms are basic nothing to write home about towels are... More 

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Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Natalie S Thank you for taking the time to review Village Urban Resort Newcastle. Apologies that your sleep has been disturbed by guests slamming doors whilst returning to their rooms. Our breakfast manager will investigate why there was an issue with the coffee. Regards More 

Northampton
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this Village a number of times and I have never been let down - always a great stay whether it be business or pleasure keep up the good work! Food good, staff all friendly and helpfull!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Softy64 Thank you for your 5 star review of Village Urban Resort Newcastle. Delighted that as a regular guest you have enjoyed all your stays and have found all the staff friendly and helpful. We take great pride in our friendly Northern hospitality. Look forward to welcoming you back soon. Regards More 

Leicester, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed over Friday & Saturday evening. Our booking Included dinner on the first night, was a waste of time and would not recommend this package. Checked in at around 5pm to be told the restaurant was fully booked until 9.45pm so accepted we would have to eat in the victory pub. Seems like the rest of the world were in... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear R50KEY Thank you for your review of Village Urban Resort Newcastle. I am disappointed to learn of the issues you encountered in our Victory Pub, our Pub manager will investigate and address your comments with his team. Should you wish to discuss this further you can contact me direct Ian.paterson@village-hotels.com. Regards More 

Utrecht
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a very short notice requirement for a business meeting in Newcastle. I rang from the ship on the way into the harbour, spoke to 'Rob', who arranged everything for less than 2 hours later. Their conference centre was very good and functional. The only 'criticism' was the the installed beamer was not very high resolution, but still worked... More 

Was this review helpful? Yes 2
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear guygardenerharris Thank you for your 5 star review of Village Urban Resort Newcastle. Delighted that our team were able to accommodate you so quickly and provide excellent service. Rob was extremely pleased that you took the time to mention him by name and thrilled he was able to help. Thanks again Regards More 

Hartlepool, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A pool, a restaurant, lovely rooms and good service... what more do you want? Well perhaps not to have to take a mortgage out to eat there. Restaurant I thought was very pricey for what it was and not just that the chicken wings were barely warm. When you are serving chicken to people you really need to ensure that... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear MoneyHanger Thank you for your review of Village Urban Resort Newcastle. We are pleased that you were impressed with the room and the customer service on reception. Our Head Chef will address your comments regarding the restaurant with his team. Regards More 

London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After finally finding a parking space which happened to be as far away as possible from the entrance myself and my girlfriend lugged our bags up the stairs to be greeted with a friendly face and staff. The girlfriend booked us in while the sky sports tv was conveniently placed next to the check in counter, perfect. We set about... More 

Was this review helpful? Yes 3
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear JamesWhite22 Thank you for taking the time to review Village Urban Resort Newcastle. We are pleased you enjoyed your stay and will be looking to return we look forward to having the opportunity to welcome you back. Regards More 

Accrington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

On arriving to the hotel we found the staff were not very welcoming towards us. The rooms were very spacious clean and welcoming, we had everything we needed, and tthe beds were very comfortable. However trying to connect to wifi wasn't very easy.. The bar was very relaxing and staff were friendly.. The food bar was reasonably priced however drinks... More 

Was this review helpful? Yes 1
Ian P, Guest Relations Manager at Village Urban Resort Newcastle, responded to this review

Dear Tony B Thank you for taking the time to review Village Urban Resort Newcastle. Firstly we are glad that you were happy with the cleanliness, size and comfort of your bedroom and you enjoyed our Victory Pub & Kitchen and found the staff friendly. Disappointed that you didn't enjoy your meal in the restaurant and we were unable to... More 

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Additional Information about Village Urban Resort Newcastle

Address: Cobalt Business Park | West Allotment, Newcastle upon Tyne NE27 0BY, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Village Urban Resort Newcastle 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Village Newcastle Hotel Newcastle Upon Tyne
Village Hotel And Leisure Newcastle
Hotel Style:
#3 Spa Hotel in Newcastle upon Tyne
#12 Luxury Hotel in Newcastle upon Tyne

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