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All 79 Newcastle upon Tyne hotels

Hotel Indigo Newcastle

4.0 of 5 Hotel   |   2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Niki W
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1,197 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Eclectic decor... Comfy bed and large bathroom...... Free minibar though no beer!!!! But hey the pop was welcome. Centrally located perfect for the academy!!! Fab cocktails at reasonable prices... Stunning breakfast would stay again!!!!

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Worthing, United Kingdom
Top Contributor
97 reviews 97 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 nights in Nov as was going to a James gig at the O2. Only one block away so location could not be better. Very central to city centre and everything else. Rooms are very high quality & large. Very impressed & would stay again. All staff very helpful and friendly. Mini bar had soft drinks & water... More

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Brighouse, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is our third stay at this hotel and it could not be more convenient if arriving by train. Handy for the Metro & the City centre shops. Since our last stay Bonbar has opened next door & if you are a light sleeper the Friday beats night might be an issue! Not a problem just pack some ear plugs.... More

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hi PattyD61, Thank for taking the time to leave us your recent feedback. We are thrilled that you had a great stay with us, and we all know how much of a party town Newcastle is!! We can't wait to see you again soon for your next visit. Kindest regards, Paul Borg, General Manager More

Lancaster, United Kingdom
Top Contributor
115 reviews 115 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff make this a good hotel, the let down was breakfast. We had no complaints about the room, it was nice and spacious and the bed was really comfy. We enjoyed pancakes for breakfast the first morning and thought we were on an overall winner but unfortunately the breakfast went downhill from there. The second day we ordered from... More

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello kaff_12, Thank you for your review. I am sorry to hear that the breakfast was a let down, I will use this feedback productively to help us make improvements where possible. Being your first IHG experience it is great that you enjoyed the rest of your stay and I do hope you make a return to Indigo in both... More

Stourbridge, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A mess up in the booking (through a well known booking website) meant that room I had booked was double booked and already occupied by the time I had arrived. I was offered an alternative, and refunded half of what I'd paid. Treated so well by Rachel in reception, who couldn't apologise enough and couldn't do enough for me. The... More

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Liz, I am sorry to hear that the room was double booked, but delighted to hear Rachel dealt with the situation and helped you to have a great stay. At Indigo we aim to provide a 'Great Hotel Guests Love' and I will personally pass on your kind words to Rachel for making this happen. I hope to see... More

Marske-by-the-Sea, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff went out of their way to make our stay special. Executive room with balcony with loads of extras. Nice touch is the complimentary snacks in the fridge. Lovely Aveda toiletries in the bathroom too. Will definitely stay at this hotel again.

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Cammymammy, Thank you for your review. I am glad you enjoyed your balcony room, please ensure to visit us again on a future visit to Newcastle. Kindest regards, Paul Borg- General Manager More

Stockton on Tees
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, perfect location for everything Newcastle has to offer. Stayed for one night while attending a show at the Metro Arena, Staff friendly and attentive, rooms well appointed, parking on site at a reasonable price as well. Well done Hotel Indigo looking forward to our next visit.

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Duffs69, Thank you for your review. I am glad you stayed with us whilst attending an event in the city. We also look forward to your next stay with us! Kindest regards, Paul Borg- General Manager More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Visited Newcastle for a one night stay and chose the Indigo Hotel after a great stay at the Liverpool Indigo. Indigo Newcastle is in an ideal location, close to the train station and city centre shops. The hotel is very clean, the rooms are spacious and the rain shower is fab! Little extras such as a free mini bar and... More

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Nicola, It is great to hear your stay was just as enjoyable as it was in Liverpool, I do hope you choose Indigo in the future in both Newcastle and elsewhere. I hope to see you again soon. Kindest regards, Paul Borg- General Manager More

Newcastle
Top Contributor
88 reviews 88 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked on late rooms and got an executive room with breakfast for £109. All staff we came across were very friendly. Our room was to a high standard, huge comfortable bed, wall mounted tv, dressing gowns, nice toiletries, safe, tea and coffee tray, fridge with complimentary water, soft drinks, kit Kat and crisps, iron and ironing board etc.Free wifi also.... More

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good evening, I appreciate the fantastic review of your recent stay at Indigo and meal in our Marco Pierre White Restaurant. Regarding the service charge, on a future visit please let us know if you would like this taken off the bill and we will kindly do so for you. I hope you visit us again soon, Kindest regards, Paul... More

Stockton-on-Tees, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here while watching a show at the metro radio arena. The hotels in a great location in Central Newcastle. We stopped in an executive room which was excellent, lots of lovely touches from the I pod dock to speakers in the bathroom. Handy fridge & safe in the room & a quality tv. The fixtures and fittings are of... More

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Ogri, Thank you for the five star review of your recent stay. Apologies that you were unable to get into our car park, I am glad this will not stop you staying again however. I look forward to your next stay at Indigo, Kindest regards, Paul Borg- General Manager More

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Additional Information about Hotel Indigo Newcastle

Address: 2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Newcastle 4*
Number of rooms: 148
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