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Hotel Indigo Newcastle

Certificate of Excellence
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2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
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Hotel Indigo Newcastle
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1,484 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chippenham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed in Newcastle before and used this hotel for parking. I decided to stop there on this visit to the North east. The hotel is central to newcastle and all the shops night life etc. Hotel it's self was very clean with very welcoming staff (unfortunately forgot to get their names) the room service was excellent and liked... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good morning Bart, Than you for your visit to Indigo and the kind feedback regarding your stay. It is delightful to read you had a very pleasant stay with us and received great hospitality from the team. I do hope to see you again on a future visit to Newcastle. Kindest regards, Paul Borg- General Manager More 

Cheltenham
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Always stay here on visits to Newcastle. Location is great, city centre but on a side street so you don't hear the city noise. Décor is modern and room are spotlessly clean. Beds are extremely comfy with what seem like very new mattresses. The MPW restaurant is over priced but pretty decent. Get online and there are great discounts to... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good morning HungryShireHorse, Thank you for reviewing your recent stay with us. I appreciate your decision to stay with us with each and every visit to Newcastle, I do hope your next stay is very soon. Kindest regards, Paul Borg- General Manager More 

St Fillans
Level Contributor
113 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent one night here when travelling by train. It is close to the railway station, with stylish rooms and public areas, and friendly staff. At a discounted rate as we had, there would be no reason to look any further.

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Thank you Alan for your kind review. I do hope we see you again at Indigo in the near future. Kindest regards, Paul Borg- General Manager More 

Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very pleasant hotel in ideal location. First impressions excellent with good quick check in and polite people on desk. Superior room a little on small side but terrace made up for it. Wine on ice on arrival. Hotel clean and comfortable. Close to clubs train station etc. staff happy to help and advise where needed. Breakfast delivered to room next... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Sarah, Thank you so much for this lovely review of your recent stay. It is nice to hear the amenities were to your liking! I do hope you stay with us again soon. Kindest regards, Paul Borg- General Manager More 

Northern Ireland
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here one night on business mid week. On arrival I was greeted with a lovely smile and genuine eagerness to help by reception lady (blond hair sorry didn't get name) My room was a great size, granted view of car park but room made up for it. Lovely complimentary fridge with juice, water chocolate and crisps, really nice touch.... More 

Was this review helpful? Yes 2
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good evening Marian, Thank you so much for the great review of your stay, I am delighted you received excellent hospitality from our great team. Our aim at Indigo is to have a 'Great hotel, guests love' and your feedback helps us to know when we are achieving this. I do hope we see you again in the very near... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Disappointed, having read numerous reviews and following recommendations from colleagues was looking forward to staying here. Nice sized room, however, little hanging space in the wardrobe, fridge door had to be wedged shut, kettle wouldn't turn off on its own and the shower floor was slippery and dangerous. Only ate breakfast here, you are best off ordering from the menu... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good evening Karen, Thank you for your response. I do apologise that you felt that the wardrobe capacity was insufficient. We are more than happy to provide additional coat hangers if necessary. Our team are also in 24/7 to provide assistance whenever needed, with the kettle for instance. I understand that it should not come down to this, apologies for... More 

Lanark, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Native Geordies back in the Toon for a wedding anniversary weekend, the Indigo is spotless, nice lounge area looks stylish and although we ate out the Marco Pier White restaurant menu looked superb. Enjoyed the stay good position for the whole Toon, breakfast spot on 😉 Would return

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Ian, Thank you for the review of your stay, it is great to have you back in Newcastle for the special occasion. I will pass onto the team your kind words, I hope to see you again in future. Kindest regards, Paul Borg- General Manager More 

Plymouth, United Kingdom
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first stay at Hotel Indigo Newcastle and wasn't disappointed, all of the nightlife right just down the road so in a great location if that's your thing. Great, friendly staff and will definitely be staying here again.

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good afternoon Paradise_prds, Thank you for the review, I really appreciate the feedback from what seemed like a great stay. I agree our location is fantastic, I hope we see you when you're next in the city centre! Kindest regards, Paul Borg- General Manager More 

Consett, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I have previously stayed at Hotel Indigo and loved every minute. I have also visited the hotel bar with girl friends for Friday Fizz. I did this again on 31st July, and can say that the five of us had a lovely relaxed evening sipping our champagne then moving on to have dinner in Marco Pierre White's restaurant. The whole... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good morning, Thank you for choosing Indigo in the past and for your recent Marco Pierre White visit. I am delighted you made the most of our Fizz Friday deal! I hope you visit us again soon. Kindest regards, Paul Borg- General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
219 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked in here for the night on Saturday for a special treat for my 60th birthday. We have stayed before, earlier in the year, and therefore we knew that we were in for a luxurious stay. The room, as expected, was absolutely delightful, based on the second floor and right on the corner of the building. I truly cannot... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good morning Trish, Thank you for reviewing your stay with us. I am glad we helped to make your stay an enjoyable one for the 60th birthday, and that you had a great nights sleep despite a busy city centre! I do hope to see you again for the next occasion. Kindest regards, Paul Borg- General Manager More 

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