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All 79 Newcastle upon Tyne hotels

Hotel Indigo Newcastle

4.0 of 5 Hotel   |   2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lisa R Newcastle upon Tyne, United Kingdom
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1,217 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

From checkin to checkout I couldn't find anything negative about my stays. The same girl who checked me in and out on my first stay was polite courteous and really friendly and she also checked me out on 2nd and was again lovely. I would highly recommend indigo Newcastle to anyone I know as this place is a great place... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Lisa, Thank you for your review. I am very grateful for your kind words, we have a great front of house team and I am glad that they made you feel welcome! I hope you stay with us again soon. Kindest regards, Paul Borg- General Manager More 

Milton Keynes, United Kingdom
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed here and rated it before and I will stay here again. This hotel is excellent! Clean, modern, classy, comfortable, with amazing rooms, great food in a lovely restaurant, a lovely bar, well located, private parking, free wifi and importantly really nice friendly staff. If you don't love this hotel you should probably opt not to travel!! Thank you... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Martin, Thank you for the fantastic review of Indigo, it is great to hear you have had such a great experience on each of your stays. I do hope your next visit is very soon, I can guarantee the same warm welcome that you are used to! Kindest regards, Paul Borg- General Manager More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Lovely hotel within easy reach of all amenities! The staff were outstanding and to name but a few of them, Dave, 'V', Scott, Colleen and the girls who were front of house made our stay throughly enjoyable! Nothing was to much trouble and they made us feel right at home! Even though they were immensely busy they all spent time... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Mel-Wayne12, Thank you for staying at Indigo and providing this great review. I will ensure that the staff you have mentioned hear your kind words, I am delighted that they made your stay even more enjoyable. I hope you choose Indigo again! Kindest regards, Paul Borg- General Manager More 

Birmingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I came here for a conference and shared a room with a colleague. The room was lovely, clean and tidy and the facilities were good. The room was a very good size with lots of space. The staff were friendly and very efficient as there was a large group of us but we did not have to wait long for... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello CharBean53, Thank you for staying at Indigo during the conference. I know how important a relaxing stay and good nights sleep is when in the city for such an event, reading this review helps us to know that we are catering for our guests as best we can. I do hope you choose Indigo again for business or leisure.... More 

Sheffield
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay here. Went to see Michael Buble concert so Newcastle and the hotel were all busy. The hotel is a very short walk form the station and just 5 mins from the city centre. The restaurant here is very good and we had an excellent breakfast with a full fried breakfast. The hotel is very stylish with... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Lesley, Thank you for staying with us for the recent concert in Newcastle. Although that was the occasion it is great to hear your stay was a great one. I hope to see you at the hotel again for future events! Kindest regards, Paul Borg- General Manager More 

Whitehaven, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

our stay in the indigo was fantastic ,great location the staff were brilliant ,The management certainly have got it right we would reccomend this hotel to any one .We will be back in the new year .The food in the resatauraunt was second to none well done all of you .Merry Xmas from whitehaven Cumbria

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello emlou10, Thank you for your great review. I am delighted to hear you will be back in the new year, Merry Christmas to you too! Kindest regards, Paul Borg- General Manager More 

Dunfermline, Scotland
Top Contributor
52 reviews 52 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the third time we've stayed here and it’s the first time we have had negatives, sadly major negatives and likely to affect out choice of hotel next time we’re in Newcastle Whilst check in for us was plain sailing, our friends had problems getting the room they had booked. Although told the room type they booked was unavailable,... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good morning, Thank you for your feedback. I am very saddened to hear that your most recent stay was not of the same standard as previously, it seems like on seperate occasions we have failed to provide the same high standards of service. I can assure you this will be addressed with the departments in question, I will talk to... More 

Los Angeles
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed here for two days on business. Feels VERY new and upscale. It's not ultra-fancy, but everything is in good condition, QUITE clean. The front lounge is pretty cool, good hangout spot for drinks or meeting friends. My room is not big, but does not feel cramped, very cool decor. Nice shady lights when you need mood and (excellent!!)... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello ZolarX, Thank you for reviewing your recent stay with us. We are indeed a fairly new addition to the city so I am relieved to hear we still have that 'new' feel! Like you have mentioned, we do get high footfall around the hotel when the local o2 venue has a gig, anytime you would like to request a... More 

Wales, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Location wise the Indigo couldn’t be better a few steps away from the central station and right in the heart of the city but just far enough away to be in a fairly quiet neighbourhood. Reception staff were beyond good, there was a problem with our booking agent who hadn’t paid properly for the room and at 10 o’clock at... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Dirne72, Thank you for your review. I am glad the receptionist was able to rectify the problem without disruption, we pride ourselves on a 'can do' attitude and it seems this was true throughout your stay. I do hope you return for business in the near future. Kindest regards, Paul Borg- General Manager More 

Glasgow, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friend and I stayed in this hotel when we went to see Michael Buble last night. Centrally situated - easy walking distance to lovely shops, bars and restaurants. Room was lovely - impressive decor, immaculate bathroom and lovely shower - even the hairdryer was fab ! hotels best feature tho are it's very friendly staff - special mention to... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Lindsay, Thank you for your great review of Hotel Indigo. I will give a special mention to Richard and Tom for their great hospitality during your stay. I can assure you that you will get the exact same standards of service on your next visit, I hope you see us again soon! Kindest regards, Paul Borg- General Manager More 

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Additional Information about Hotel Indigo Newcastle

Address: 2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Indigo Newcastle 4*
Number of rooms: 148
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Hotel Style:
#3 Luxury Hotel in Newcastle upon Tyne

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