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Hotel Indigo Newcastle

Certificate of Excellence
4.0 of 5
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2-8 Fenkle Street, Newcastle upon Tyne NE1 5XU, England
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Hotel Indigo Newcastle
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
claireabella81 Durham, United Kingdom
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1,344 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We booked a last minute night away as we love Newcastle and had seen the reviews of this hotel. My hubby rang up to see if we could get a DB&B deal as there wasn't one on the website. We were called back the next day and we booked it. On checking in we were upgraded to an exec room... More 

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Beaconsfield, United Kingdom
Top Contributor
58 reviews 58 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here several times recently on business. The hotel is in a great city centre location, the onsite restaurant is very good, particularly the breakfasts. Rooms are spacious, clean and comfortable and the staff are helpful and friendly. If there's one minor criticism it's that the lounge/bar area next to reception can be unpleasant in the winter; it's close... More 

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england
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend stayed in the hotel indigo on a Saturday night as we were visiting friends who live close by. The room is very impressive, love the big picture of the Tyne bridge on the back wall! The bathroom is ultra modern and very relaxing, shower is to die for. Very comfortable bed and everything was clean. Staff... More 

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Hitchin, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a Friday & Saturday for a wedding. Having travelled 250 miles a warm smiling friendly welcome on reception was gratefully received. The young lady helped carry our baggage to our room. Every member of staff we encountered was helpful and friendly. Especially the young bearded barman on the Friday serving us coctails. We ate in the restaurant,... More 

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london, england
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great central location, beautifully appointed rooms with clean spacious bathroom, lovely toiletries and hairdryer/iron/kettle, the robes were a lovely touch. What really set this hotel apart was the friendly, courteous service. They could not do enough to make us feel welcome and appreciated. Everyone on the reception was friendly and helpful and the room service was brilliant - prosecco offer... More 

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United Kingdom
Top Contributor
68 reviews 68 reviews
54 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed by the Indigo. I was there midweek so no noise issues associated with being in the city centre and very happy with the central location. The Marco Pierre White branded restaurant on-site was excellent. Excellent steaks and served what may be the best breakfasts I have had in the UK. Small cold buffet, but outstanding cooked-to-order table service... More 

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Irvine, United Kingdom
Top Contributor
62 reviews 62 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for the start of my walk along Hadrian's Wall. The hotel is a very short walk from Newcastle train station and the staff were very friendly. I also liked the nice touch of free extras in the fridge in the room (a can of coke, a can of lemondate, bottle of water and a packet... More 

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Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Again, Hotel Indigo did not fail to deliver on the quality that you would expect from such a beautiful hotel, situated right in the heart of Newcastle. I checked in at the front desk and had the pleasure of sharing conversation with Omar whilst going through the relevant small print. Omar strikes me as the kind of character that would... More 

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paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Good afternoon Paul, It was truly a pleasure reading this fantastic review of your stay with us. It seems every aspect of your stay was made thoroughly enjoyable by the dedicated staff and facilities we are able to provide. At Indigo, we have an aim to be a 'great hotel guests love' and with this feedback I can pass on... More 

Bangor, United Kingdom
Contributor
11 reviews 11 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Good modern hotel with very friendly attentive staff. Rooms were very spacious and modern Barr staff were A1. Breakfast was outstanding and we were well looked after by staff. There would be no criticisms about this hotel I could make at all. I would definitely recommend this hotel.

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Dee-Jackie1997, Thank you for leaving such a kind review of your recent stay, I am proud of the team for delivering such high standards and will let them know of your kind words. I hope you choose Indigo again soon. Kindest regards, Paul Borg- General Manager More 

Dumfries, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First time we have stayed at Indigo Newcastle, From the moment we arrived we were welcomed with a smile from Rachel, on reception who swiftly checked us in and made recomendations for us regarding our room choice, followed by lunch in the Marco Pierre white restaurant, where again the staff were welcoming and looked after us, the bar man (sorry... More 

Was this review helpful? Yes
paul B, General Manager at Hotel Indigo Newcastle, responded to this review

Hello Wrighty147, We are very fortunate to have a great team of genuine, caring individuals who will always provide excellent customer service with a smile, I am pleased Rachel and the team members you came into contact with showed this. I do hope you stay soon, I guarantee you will receive the exact same welcome! Kindest regards, Paul Borg- General... More 

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