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Sleeperz Hotel Newcastle

Certificate of Excellence
3.0 of 5
Hotel website
15 Westgate Road, Newcastle upon Tyne NE1 1SE , England
Sleeperz Hotel Newcastle
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Certificate of Excellence
A recent review
3 of 5 stars reviewed today
Scots_Al Scotland
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668 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (668)
  • Mar-May only
    (186)
  • Jun-Aug only
    (191)
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    (165)
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    (126)
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Scotland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed today NEW

Headline says it all pretty much - this is a pretty basic hotel (it feels very much like an Ibis), but it is fine for a night of two. Rooms are small (I was on my own, but would have struggled with two people in there), but comfortable. Bathroom is one of these stupid wet room ideas, so everything gets... More 

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London
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just 5 minutes walk from the train station. Easy to get into town and there is also steps next the hotel that goes down to the Quayside. Nevertheless it is a quiet location. Large suites with well fitted kitchen in a handsome house. Reception is helpful and informative. Cleaning staff was efficient and friendly. Good for families. I used it... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is near the central train station and very convenient if arriving by train. Parking is tricky - the hotel staff direct you to the long stay rail car park, which means you have to leave the car there is you don't want to keep on paying. The rooms are convenient and comfortable. Good self-service breakfast. No restaurant. We... More 

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LAWRENCE
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

It's a good new hotel, well located. I would rate it higher but for two details: first, the shower has no door or curtain, so it splashes everything in the bathroom, including the bath mat. Second, there was no housekeeping after my first night (I was there two days), so I'm giving it a low score for cleanliness. Otherwise a... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you for leaving a review. In reply I would say that, our bathrooms are designed as wet rooms, they have shower screens to contain the spray, sloped floors to guide the water away and underfloor heating to dry the floor. We service rooms every day, unless the guest puts a do not disturb sign on the door. I believe... More 

Bedale, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I absolutely love this hotel! It is the best location ever! It really couldn't be any closer to the bars etc if it tried! The rooms are clean and trendy and very clean but the only downside for me is there are no opening windows as they are floor to ceiling and I like fresh air but it still doesn't... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for a top review. Please to hear that you enjoy staying with us. Kind regards Javeed Anwar More 

Worcester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed in this hotel twice now and rate it for the following things: Really friendly staff Close to train station Good nights sleep in a clean and comfy room Good breakfast and although limited choice, everything is hot and the sausages in particular are of a very good quality Will be returning!!

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for a lovely review. We appreciate your comments, especially about our staff. Sometimes what they do and how friendly they are isn’t always noticed. Kind regards Javeed Anwar More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

This hotel was modern, clean and great for the price. It is ideally situated city centre and great if you are going out for the weekend. Also close to train station which is a bonus. The staff however are a different story. I cant speak for ALL staff, but certainly the ones on shift when me and my partner were... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you for taking the time to leave a review. Apologies for the misunderstanding at the reception desk, unfortunately our staff simply could not understand your accent and wanted to make sure that they did not make a mistake, they were not being rude in any way at all. Thank you for also mentioning the positive aspects of your stay.... More 

Cumbria
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a good location right next to the Train station and around the corner from Nightclubs and Fat Buddha restaurant. Rooms are not the biggest but very modern and perfect for somewhere to stay a night or two. I liked the fact that the wifi was free and at a good speed, that is a positive. My... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you for your positive review especially pleased that you picked up on our wi fi. We’ve just installed high speed fibre optic broadband into the hotel. We will look into your comment about our receptionist. Kind regards Javeed Anwar More 

Aylesbury, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel looks great and its a great location. After checking in and old pillow case was left on the window sill, not a massive problem but still gross! The rooms at night as so noisy, you should be able to hear people in the room or next to you flush the toilet or run a tap, trains running past... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

I’m so sorry we got it wrong for you. It is so uncommon for us to have detrimental comments about noise in our rooms. They are very well insulated. We will take on board and learn from the food issues you raised, clearly we made a mistake there. We do control our guests in the bar, perhaps you were not... More 

Warwick
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A great centrally located hotel with a surprisingly cosy feel. Much of the relaxed atmosphere is down to the staff who are great at keeping you happy. Nothing was too much trouble. I'd recommend adding breakfast on to your stay as everything was freshly cooked with a good selection of alternatives to the normal fry-up. It's only a 2 minute... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for a perfect 5 star review. It is always a pleasure to hear from satisfied guests. Glad to hear that you also enjoyed breakfast with us. Kind regards Javeed Anwar More 

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