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Sleeperz Hotel Newcastle

Certificate of Excellence
3.0 of 5
Hotel website
15 Westgate Road, Newcastle upon Tyne NE1 1SE , England
Sleeperz Hotel Newcastle
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Certificate of Excellence
  • 3.0 of 5
  • Mid-range
A recent review
4 of 5 stars reviewed 4 days ago
AuntyJoJo138
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644 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed yesterday NEW

I had three guests staying (2 separate bookings) with you from the 26th to the 28th of February 2 arrived on the 26th and I arrived on the 27th – I was told that I was a “NO Show” but I booked the room for two nights and there is nothing in your policy defining what a “No Show” is... More 

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I booked this hotel for a university open day and only looked at some other reviews afterwards. I was apprehensive when I arrived but needn't have been. The beds where comfy and the room was clean. I was nervous backing onto the train station due to noise but both myself and my daughter had a great nights sleep. The shower... More 

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Chippenham, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

So often, when booking via agents or websites, hotels seem to be a bit of a disappointment on arrival. Not so at Sleeperz. The staff was friendly and enthusiastic, with tons of local knowledge, the lounge bar comfy yet trendy and our room was modern, squeaky clean and had a massive bed and a hot hot power shower.All this combined... More 

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Newport Pagnell, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is a budget hotel so I guess expectations should be set at that level. I did book on the back of the good reviews, but for me the experience didn't match those of others. I had two nights in a room low down at the back (120). Window in a corner which looked out into a dark enclosed space... More 

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Exeter, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Reminds me of Ibis type hotels. Clean and comfortable. Very near the train station. Friendly staff. Directions from central station/metro: exit onto Neville Street. Turn right. Walk past Royal Station Hotel and the taxi rank. Bear right onto Westgate Road and the hotel is a little way down on the right.

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Edinburgh, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When we arrived at the hotel we tried to check in and the reception said that we had cancelled our booking which we didn't. My friend was the one who made the booking and showed them the email confirmation. They still said it had been cancelled and luckily they had spare rooms for that night which we had to pay... More 

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Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've only just come back home last night from spending two nights and three days in sleeperz and I couldn't rate the hotel any more. Nothing was a trouble and it's all central to everything. Train station around the corner, town was at the top of the street and you turn right, quayside was 5 minutes walk. Me and my... More 

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Greater Manchester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very modern, funky and clean hotel! The staff were extra helpful and so friendly which made the stay much more relaxing and enjoyable! The location was perfect, with the train station a few metres down the road! Parking too which was expensive but for a city centre you wouldn't expect anything other. Our only issue was that even though the... More 

Was this review helpful? Yes 1
London
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived gone midnight due to a seriously delayed flight. Prompt and efficient check in. Rooms spotless with lots of amenities though its a bit awkward to have the minisafe in the base of the bed. Bathroom one of the best I've encountered much better than some of the higher end chains. Heating just right temperature in room. All in all... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

I am so pleased to hear that you liked our hotel concept and that you enjoyed using our wet room style bathroom. Thank you for taking the time to leave a perfect 5 star review. Kind regards Javeed Anwar More 

london
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Newcastle is a very competitive marketplace for hotels with more being built across the price range. Sleeperz has positioned itself at the value end of the market (possible through efficient design & operations) but differentiated itself with useful services. For example the very clever use of space and funky colours and fixtures disguise what are "small" basic rooms. The bed... More 

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GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for a very comprehensive review of your stay with us and thank you in particular for giving us the full 5 stars. As you say we do offer great value room rates for stylish well designed rooms and we feel that we have taken out many of the compromises by offering a lounge bar and restaurant... More 

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