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Sleeperz Hotel Newcastle

Certificate of Excellence
Hotel website
15 Westgate Road, Newcastle upon Tyne NE1 1SE , England
Best prices for: 1 room 1 guest
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Sleeperz Hotel Newcastle
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Sleeperz Hotel Newcastle
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
56 reviews 56 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very convenient location close to the station and within walking distance from major points of interest. Pleasant, helpful staff. Comfortable, clean rooms with free wifi and ingenious space-saving design. Youngish vibe but fine for older guests too. Generous breakfasts.

Was this review helpful? Yes 1
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for leaving a lovely review following your stay at Sleeperz Hotel Newcastle. Pleased to hear that you liked our stylish, ingenious space-saving room design. Kind regards Javeed Anwar More 

York, England
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Clean and efficient. Close to the station. Still looking fresh and new. Fashionable and stylish. Big issue with the frosted glass bathroom door. It does not provide a sense of privacy when its closed and it will slide open. Embarrassing if you are on the toilet.

Was this review helpful? Yes 1
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for leaving a review and your nice comments about the hotel. Sorry to hear about the sliding bathroom door opening itself, this is not normal, we will have a look at it and get it fixed. Kind regards Javeed Anwar More 

Aberdeen, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here overnight and loved it. It was central, easy to find and had friendly staff. The room was clean, comfortable and had everything I needed. I would definitely stay here again and has already been considered for a future trip!

Was this review helpful? Yes 1
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

A great review, thank you so much. Happy to hear that you enjoyed your stay and that you want to stay again soon. We look forward to welcoming you back. Kind regards Javeed Anwar More 

Edinburgh, Scotland, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great, small hotel. Modern rooms, nice bar area and helpful staff. Literally 2 minutes from the station. Building is compact and very well thought out. Got back to the hotel at 8pm and fell asleep until 01.30 so was sad not getting to try the food, but still made use of our free £5 for booking direct on some juice... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

A perfect 5 star review, thank you so much. Also pleased to hear that you booked direct with us and took advantage of your free '£5 book direct' voucher. Kind regards Javeed Anwar More 

Carlisle, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very impressed. Better than expected. Really clean and tidy, comfortable and a pleasant experience. Staff pleasant and friendly while unobtrusive. Convenient - just a short walk from the station. I mentioned the food discount and they're even throwing an extra one in on our next stay!

Was this review helpful? Yes 1
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

It's always a pleasure to hear from happy guests, thank you for leaving a 5 star review. We look forward to welcoming you back soon. Kind regards Javeed Anwar More 

Co Waterford
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good location. The quays, city centre and train station all in walking distance. Our room was very clean but a bit on the small side. Good shower facilities and WiFi. Staff friendly. This hotel was very good value and I would stay again.

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for leaving a lovely review. Very pleased to hear that you would like to stay again. If you are a regular business traveller, then we can even offer you a great corporate, just let us know on your next visit and we can set it up for you. Kind regards Javeed Anwar More 

Warrington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here over a dozen times during the week for work. Location is good ( though request a front facing high floor room if noise /vibrations from train station disturb you). Rooms are clean and functional, wet room really good. WIFI free throughout. Restuarant serves simple and usually well cooked food (cold mash tonight hopefully a blip). Often here... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you for leaving your feedback on TripAdvisor. I am sorry to hear that you felt disappointed with the service on your most recent visit. The team are usually very attentive to our guests needs (as you will have read from other reviewers), however we cannot allow standards to slip and your review has helped us raise the issue and... More 

Newcastle
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over mid-week for a event at the Arena. Check in was quick and efficient. The whole building looks very modern. Rooms are great for the one night - even a good working hair-dryer! Only problem was our air con, it didn't seem to cool the room down at all. No noise was heard all night. Had breakfast and the... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for leaving a lovely review, happy to hear that you enjoyed your stay. Apologies for the air con unit, we will have it checked out. Very pleased to hear that you want to stay with us again. Kind regards Javeed Anwar More 

England
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Room was dirty had not been cleaned for a while by the looks of it , couldn't sleep due to noise from trains and light shining through the curtains and the bed was very hard and the duvet was very thin so I was cold all night whilst lying awake due to the noise. Cracks in walls so a bit... More 

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you for your comments but also thank you for making the hotel aware of them by email; it really does help. The Sleeperz Hotels, Operations Director has replied in detail to you privately and I hope his response will help to ease the disappointment that you felt during your stay. Kind regards Javeed Anwar More 

Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent one night here in May 2015. Despite walking in to a reception area so full of teenagers I thought I had made a terrible mistake, I was pleasantly surprised. The room was large, bathroom and shower great, bed comfy. Breakfast the next morning was fab. For the price and location you could NOT ask for more.

Was this review helpful? Yes
GeneralManager1969, Manager at Sleeperz Hotel Newcastle, responded to this review

Thank you so much for an amazingly good 5 star review. Glad to hear you also enjoyed our breakfast. Kind regards Javeed Anwar More 

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